Phillips has taken care of my 1998 SL500 since I bought it almost 3 years ago…read more No problems or issues, and they are always upfront about repairs and costs. Highly recommend them!

Nicole, Your…read morestatement and follow-up are inaccurate and do not address the concerns I have regarding the professionalism and quality of service your shop provided. I informed your team that I had replaced the spark plug and coil pack myself. Was it communicated to you that, during my conversation with your staff, we discovered I had actually replaced the wrong side? If so, why didn't your technician verify that first before moving on with additional diagnostics? A thorough diagnostic process should begin by confirming the basics, especially when that information was provided upfront. Additionally, your diagnostic did not identify a faulty fuel injector as the cause of the issue. The person I spoke with on the phone specifically stated that checking the fuel injector would be the next step in the diagnostic process--not that it had already been confirmed as the problem. That directly contradicts what you stated in your response. You also stated that repair shops do not keep replaced parts to show customers. That has not been my experience. Every dealership and independent repair shop that has worked on my vehicles has either offered to show me the replaced parts or kept them available until I picked up the vehicle. It is a common practice for shops that value transparency with their customers. At this point, my concern is not just the repair itself but the inconsistent explanations and lack of accountability throughout this process. Rather than addressing the issues I raised, your response contains inaccuracies and does not reflect the level of professionalism I expect from a repair facility. I see that your name also appears more then it should on the bad reviews for this establishment. Being you're listed as the business manager, I would've thought you'd actually take the time to do your research before posting a response. That is definitely not a good look on your part, and totally not surprised at the asinine response you provided being you're probably the main key to the bad customer service this shop provides.

Excelente consumer service fast , friendly , honest sells staff. I got the right car for the right…read moreprice . They even suggested an insurance company that was 50% cheaper than what I was paying . I couldn't be more pleased Thank you Woods Auto sales

Got a truck from them 6 months later end up putting more money in it then I paid for it. Don't get…read moreno vehicles from this place it's a rip off

Bought my SUV and am thrilled with their honesty. Pricing is way below every other dealership!…read moreGreat Customer Service! Will refer all of our friends to them. 5 star place, 5 star people! Will work with everyone!

Let me just say that this is one amazing company!! I've rented cars from them in the past and it…read morewas smooth and easy and they always have smiles on there faces and are so willing to help! I saw this car online. Fell in love. My girl Sarita!!!! Went above and beyond and helped me get this beauty! Having 4 daughters and one with Down syndrome surprising them picking them up yesterday was pure happiness! This company really cares about its customers. Sarita is fantastic! Ask for her and you won't be disappointed. She does everything she can and works with you! My oldest just turned 15 and we will absolutely be buying her a new vehicle from here next year!!! #GodwinIsTheBest #SaritaTheSalesWoman #Explorer #OneHappyCustomer

Need a car? Want the best deal? Want to ensure the car is worth buying and can get reliable and…read moretrustworthy service? Who doesn't! Godwin Motors is definitely the place to buy your next new to you car! My son needed to buy his first car, and Godwin Motors took outstanding care of him. My son recently enlisted in the US Army, completed all of his training and needed an affordable, dependable, good looking car (not to mention this would be the first car he's ever purchased completely on his own); and Godwin Motors took excellent care of him and listened to what he needed! They helped him find just the right car, and for an excellent price. This car will last him for a long time and won't break his bank account. As a parent I know he got a great deal and he got a dependable car that Godwin Motors will stand behind and be there for him with every needed service to maintain the car for a very long time! Thanks y'all for being such a great sales/service team! Highly recommend you check Godwin Motors for your next car purchase!