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    Auto Nation

    1.0 (1 review)
    Open 9:00 am - 6:00 pm

    Services - Auto Nation

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    3 years ago

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    Galeana Kia

    Galeana Kia

    2.9
    (27 reviews)

    In these uncertain times of COVID, Anger, Staff Shortages, Violence, etc. etc…read more I just want to give a shout out to Mr. Reaves and the patient crew who took care of My Wife's KIA. Yea, I had to wait awhile because I didn't have an appointment but this is one of the problems we face here in America ( A LACK OF LOVE & PATIENCE). KUDOS to Mr. Reaves and Staff and continue to be professional, loving and proficient in what you do.

    I started out giving them a 4 rating, I brought my 2021 JEEP wrangler in for the Jeep wave, (oil…read morechange, with tire rotation) all were free with my purchase from up in NJ, while I was in, the tech h came to the counter, and asked for my wheel lock, (I was surprised, as I didn't think I had a locking lug nut on my JEEP. Well, I asked the tech to look in glove box, and he came back and said he couldn't find it. I said don't worry about it, it's my fault. Moving forward 2 days, I got a call from customer service, and that's as when I decided to go to car, and double check, I was correct, I did not have any locks on my wheels. Then I got slightly angry, I called and left several messages for customer service, and the service department. And nobody got back to me. I then when to shop on the only day I was able to, a Saturday, after I tried several times, and no return calls again that same day. The manager of service department was then told when I was there, that I had aftermarket rims on my vehicle, and that was why they didn't rotate them. I brought him outside, and shows him me fully stock vehicle. And he said I don't have an answer for you, and the shop is fully booked for the day. I said I am sorry, but that is unacceptable, and the fact nobody got back to me, is also unacceptable. I then agent to the main building, and also left my number again, and this in now 2 weeks later, and no return call. Very unacceptable. You have now lost me as a new potential customer. Over this. Would like someone to reach out to me, if you choose to, obviously my many calls didn't get any response.

    Classic Ford Lincoln of Columbia

    Classic Ford Lincoln of Columbia

    1.8
    (84 reviews)

    Unfortunately, I had given this place a 1 star review a year ago due to a bunch of issues (poor…read morecommunication, confusing service, workers not being up to date on information, etc) but this place has REALLY turned around for me! I came back and was greeted by an extremely friendly worker + his twin brother. They both seemed super informed on anything I asked/clarified with them, and made the process of servicing my car extremely easy!! Absolutely amazing turnaround!

    Buyer Beware. I…read morefound a vehicle they had advertised online for $19,985. After calling to go over price and speaking to the manager Holly, she went over all the pricing and the discounts the vehicle had and after was satisfied with the price of the car went through with a credit check. After the credit check, the price went up $1995. For a "MVP NAS Theft Protection" which I already pay insurance for. I asked them to take off this MVP protection package the was unneeded, and unwanted. I was told that every new car has to have it through them which was not expressed when going over price of the car before the credit check. Holly is now telling me that it's a required "dealer fee" another lie. This is not a dealer fee it's an optional insurance package for theft and glass protection which again is already covered by insurance. The dealer is very untrustworthy. Don't take them for their word even if they are a "manager". If you do decide to use them get everything in writing before they run your credit and good luck as you were warned.

    Enterprise Car Sales

    Enterprise Car Sales

    4.0
    (6 reviews)

    My salesperson was Jermaine Rawlinson... The 100% ZERO communication after he made the sale in…read moreselling me my 2016 Jeep Patriot was Shockingly unprofessional. The following evening after purchasing this vehicle, starting to drive 1.5 hours home on the highway my brakes were grinding. Thinking this was dust I purchased a can of dust spray specifically for brakes from Walmart. Started to drive again and the grinding was even worse. Jim then went and looked at the brake. And there saw a BOLT MISSING from the CALIPER. I called at 11:15 in the evening on a Friday night to Jermaine Rawlinson on his cell phone and his voicemail was not even set up to receive messages. I was in an emergency situation that had to be addressed. I sent him multiple texts and an email. I was too afraid to drive the vehicle.the next day back to Enterprise which is 40 minutes from my house, so Jim did. Jermaine Rawlinson apologized to him, but still never picked up the phone, never sent a text, or never responded to an email apologizing to the one who purchased the vehicle. I felt like he made his commission and didn't care about me as a human being. (Enterprise uses NTB for their brake and tire service work.) Luckily, the head manager, Kyle Thomas made it right! Made an appointment in front of me to get the entire car checked out with all the paperwork handed to me. Also giving me a rental until the following day. He said he would get me my legal copy of the brake paperwork this week. I will in the future always check the work cell number before doing business of this nature with someone! That was very telling about a person....Even after the fact.

    Columbia, SC Greystone Blvd location. Professional and friendly staff, especially Jermaine…read moreRawlinson and Gio Newberry. Many vehicles to choose from, no hassle if you changed your mind and choose another. We were very pleased when we drove off with our Nissan Murano.

    JTs Chrysler Dodge Jeep Ram of Columbia - Formerly Dodgeland

    JTs Chrysler Dodge Jeep Ram of Columbia - Formerly Dodgeland

    2.3
    (89 reviews)

    Upcharge service near scam or actual scam tune of $360 at oil change/scheduled maintenance…read more Service advisor constantly "talks fast" (very fast), highlights a small charge and skims over or fails to mention a large charge. When you complain, you are shown a video of your conversation with the service manager that you can hardly hear with again talk that is fast and unclear. You are told the video ...cannot...be sent to you for more detailed examination. I remember agreeing to a $45 charge while looking at a page that showed $16. You'd think a service advisor would take some time to clearly explain the need for a $360 service item. Examining the maintenance schedule their is...nothing...anywhere remotely related to the "fuel cleaner" for which the charge was made. Of course, with a video one can hardly hear, and a service manager "talking fast" in "urban slang" tones and accents I can't say ...fairly...what the video actually shows. All I can say is it makes no sense that I would have let the request to pre-authorize a $360 upcharge at an oil change/scheduled maintenance go unnoticed. I remember very clearly during each of our conversations...struggling...to understand the service advisor. I really wonder now if all of that "fast talk" wasn't cultivated to further failed understanding. The service manager had the nerve to tell me, "Don't threaten me" when I "threatened" to buy a Rubicon at a different dealership.

    Horrible experience. My husband purchased a vehicle and the third party company that handles…read moreinsurance and tags didn't do what they were supposed to do before the temporary tag expired. He was told multiple times prior to the tag expiring that it was being overnighted yet the paperwork was never completed and sent to the DMV. He's had the car for two months and has had to drive a rental for the last two weeks because they can't get the paperwork right. We've talked to multiple managers and everyone has to get with someone else. I would never recommend this place especially for military personnel who are registering their vehicles in their home state. He did have a great sales experience but it amounts to nothing when you can't drive the car you've been sold.

    Auto Nation - autorepair - Updated June 2026

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