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    BlueWater MotorSports

    BlueWater MotorSports

    (37 reviews)

    Bought a Ford Thunderbird Yesterday.... As soon as we filled it with gas .. gas leaked all over the…read moregas pump area, and it has a horrible gas smell when driving. We wondered why they didn't fill the tank like most companies do at purchase. We did know there was no warranty, but they said they had a thorough safety ck done on the car. I would think gas tank/lines would be included in a safety report.

    Please save your time and money. My son and his wife purchased a 2018 Audi Q7 on 12/12 with a…read morewarranty, thinking this will be a reliable vehicle for a young family. On 12/17, the car blows a head gasket and is inoperable. They have it towed to a mechanic to determine exactly what's wrong and notified the warranty company. The warranty company informed him that the cost to repair will not be covered because it's determined that the condition existed prior to the sale of the car. Of course it was. He calls the dealership where the salesman, Chad Burgess puts him through to the alleged manager's voicemail a number of times. The manager has never called him back over the course of a month. Not one time have they taken the opportunity to make this right for them. Fast forward to 1/16 and they go to the dealership in person, he talks to another salesman who brings him to the back, gets the story yet again. God forbid other customers hear of their shady practices. Of course, the manager is not there. He's dismissed again and told to call back Monday. He calls back and is put through to the original salesman Chad Burgess told they're working on it... after a month??? Clearly, this dealership cares far more about money than the customer. Now they're out $17k with no car and a newborn. I looked to see if they're on the blacklist of forbidden businesses from Camp Lejeurne and MCAS and surprisingly they're not but it's only a matter of time.

    Coastal Kia

    Coastal Kia

    (45 reviews)

    Customer service and professionalism Having a sense of…read moreurgency Anticipating customers needs Providing options for ALL customers

    UPDATE: Following my initial review, I was contacted multiple times by the sale staff, including…read moretext messages, phone calls, and even an uninvited visit to my home. They requested that I remove this review, stating it would result in someone losing their job. I have since filed a formal complaint with Kia's corporate office regarding this behavior. Unfortunately, I have yet to receive any follow-up or apology from the dealership regarding these concerning and invasive actions. *** I recently visited Coastal Kia to test drive a car, but the experience left me frustrated due to high-pressure tactics and a lack of transparency. Although I ultimately purchased a car I'm happy with, I was pressured to make a decision immediately, despite expressing that I wanted to leave and think about the purchase. Following the transaction, I was surprised to find $6,000 in "packages" and "plans" included in the total cost, which were never discussed with me. When I called the dealership to address this, I spoke with both Uber and my salesperson, Riley. Riley explained that the packages included things like paint touch-ups, but I was still disappointed that these fees weren't clearly explained upfront. I was also frustrated that other car options weren't shown to me, which made me feel pushed into a decision that stretched my budget. At Riley's suggestion, I returned to the dealership to discuss the details. Since Riley was unavailable, I met with Uber, who confirmed that the "packages" were essentially dealer markups, with the paint touch-ups being part of a $0 exterior protection plan. Noting my frustration, Uber offered to refund the credit card fee on my down payment and provide all-weather mats--on the condition that I sign an agreement not to share my experience publicly. This request made me uncomfortable, and I didn't feel right about it. I was then referred to Peggy, the Operations Manager, who offered several goodwill gestures, including all-weather mats, a cargo cover, a roof rack, and a refund of my credit card fee. She even asked if I wanted to return the car. I told them I needed to think about it and would make a decision when I came back for my tags. Not twenty minutes later, Peggy called to offer an additional $1,000 as part of the resolution. While I verbally accepted this offer, the written agreement to not speak about my experience, which I reviewed a few days later, felt overly restrictive. After requesting clarifying changes, I ultimately decided not to sign. Another concern was the purchase process itself. Jan, who handled financials, showed me a diagram explaining how to complete the company survey and offered to fill my gas tank if I completed it at the dealership. This felt like undue pressure to provide positive feedback, which only added to my discomfort. While I'm happy with the car, the buying experience at Coastal Kia was upsetting. The lack of transparency and high-pressure tactics detracted from what should have been an exciting milestone. I hope Coastal Kia takes steps to improve their practices, prioritize transparency, and create a better experience for future customers. (Attached are photos of the car sticker detailing the additional "packages" and "plans" and the survey diagram provided by Jan.)

    Wholesale Direct - usedcardealers - Updated September 2026

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