Warning! to all good people who are searching for a car you need to think twice where you spend…read moreyour money if you are treated badly before you even get in the door hint there is something wrong Please be aware of the lady with the bad attitude I don't know who she is but whoever she is needs more experience in customer service her hospitality was horrible she makes you feel as if you are a bother than a customer if you are in desperate need for a car please consider your self worth don't settle for people who treat you badly give to those who deserve your time and money remember you are the consumer without you they have no business as of now I give them a thumbs down!

I boughtA truck here and Have had an awesome relationship with carmen's car mart for about a year…read moreand a half missed some payments and they have been understanding with the pandemic and worked with me I would recommend to friends and family

They changed the oil in my mom's car pretty quickly overall when I took it here the other day. The…read morewait was less than an hour. I received very professional service from Nelson, nice guy who honored the oil change coupon emailed to us just as advertised. I mentioned the tires were low on air and they took care of that too. Waiting are is nice with coffee, cold bottles of water, snacks, and a small cafe for things like cookies. Places to sit and watch tv, or bring in your computer to get work done while waiting. Main complaint are the annoying sales reps here who pester you with pitches for refinancing, replacing your car with a new model, and the windshield replacement glass scam they hit you with as soon as you pull up. Yo, I'm from New York and wasn't born yesterday. All I want is an oil change not a new car!

My elderly mother-in-law was lied to on several things when she went to lease a vehicle. Ended up…read moreselling her a new vehicle with unnecessary add ons and ended up giving over 10000 more than she would have given at another dealership. I would not recommend anyone to this dealership.

Don't buy a used car at CarMax, we purchased 2020 Toyota RAV4 with 20,000 miles on it on April…read more10,2025 Maintenance light went on a 4 months later with 24,000, I took car to my mechanic, got oil change, he told me all my tires were dry rotted, I contacted CarMax & they said after a few times going back & forth to bring car to Ocala so they can inspect my tires, I had appt on September 2,2025 10am, Jason @ CarMax told me my tires weren't that bad! They would not replace them, my husband & I felt unsafe driving car with dry rotted tires so we got them all replaced! Look at picture of our tire, just took one but all were the same! Terrible customer service

All I can say is thank you Carmax Ocala for the wait, the rep with no name, the switch in the…read moreoffer, and the refusal to negotiate. We were definitely buying that day, and you could have been our 26th purchase, but you missed that. Your total lack of interest sent us to Jenkins Subaru, where we were treated with respect, and where we found the perfect vehicle at a phenomenal price - aT a dealership that made us feel that our business was valued, which made the decision to buy from them quite easy. We left your lot in our old vehicle but theirs in a new Outback at a price that certainly rivaled anything you could offer. Win-win: you stuck to your plan and we got a great deal elsewhere.

Said, "Bye!" To my Subaru Ascent (sadly), but, "Heck yea!" To my Honda Odyssey!!!…read more I really needed the extra space for my family and although my Subaru had third row seating, the space was not cutting it. I was sad to leave my Subi but super happy to get a van. Not only did I get a newer model vehicle, I got what I needed in price and value! I highly recommend Auto Max Ocala. Everywhere I went they wanted to screw me on payments and everything else quite frankly but Automax did amazing.

I purchased a 2024 Ford Bronco Sport from Auto Max of Ocala on March 27. Just over a month later,…read moreon May 3, the vehicle became undrivable when the hood unexpectedly flew up while I was driving, causing extensive damage to the hood, windshield, and front fenders. When I contacted Auto Max, I was simply directed to Ford for assistance. Since then, I have spent months trying to get answers and support. Unfortunately, Ford has not been helpful either, and I have been left without a resolution while my vehicle sits unusable. As a customer, I expected more support from the dealership that sold me the vehicle. Instead, I was passed off to the manufacturer and left to navigate the situation on my own. A vehicle that was purchased less than six weeks earlier should not suffer a failure this serious, and customers should not have to fight for answers when it does. This experience has been extremely frustrating and disappointing. I hope both Auto Max and Ford take greater responsibility for helping customers when serious issues arise shortly after purchase.

REBECCA IS AMAZING!!!! TOP NOTCH FAMILY AND THEY TREAT YOU LIKE FAMILY! Our whole fam goes to these…read moreguys! have bought 3 cars from them! Chad is great with numbers and time-management! No matter what your credit is they are fast friendly and affordable!

My name is ryan I recently bought ford edge from there i absolutely love it it drives great chad…read morethe sales man was so great to us everyone at good sams was so friendly if u have concerns they or anything immediately they r very knowledgeable quick to awnser questions the staff every time i call are very nice i would recommend to get a car there they are way easier to deal and more friendly than the dealer ships call chad up they can definitely hook up me and my girl friend saw them more as a friend than a pushy dealer ships!!!!!!! every one should to check this place out

This dealership is the greatest!! I had been jerked around by a dozen other dealers looking for a…read morevehicle. Some added so many extra fees that they added $3-4K to the vehicle price! Doc fees? Cleaning fees? Inspection Fees? Certification fees? REALLY!??! But not the guys at Motor City! Bryan and Thomas were great to work with. And very patient, which was great because I am in Georgia, so we had to do an out-of-state purchase. But all went smoothly because of their attention to detail and customer service! I can't thank them enough!

I highly recommend Motor City of Ocala! My son purchased his first car there and we couldn't be…read moremore excited about it! Trevor was very helpful and kind throughout the entire process. He helped my son find the perfect car to fit his needs. Trevor made him feel very important and treated him with the utmost respect. The entire staff there make you feel so welcomed. I would absolutely purchase another car at Motor City!

About four years ago, bought a 2007 Focus here. Two years later, bought a 2012 Scion. Still using…read morethem on a regular basis. Both have been excellent cars, with no unpleasant surprises. Honest, helpful, and professional. When I need another car, I'll be going back to Goebel's.