Auto Resources

2.4 (44 reviews)

Used Car Dealers, Auto Repair

Closed • 9:00 am - 8:00 pm

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Auto Resources - Auto Resources Merced has been serving Merced and surrounding areas for over eight years offering some of the highest Standard of pre-owned - Used Car Dealers Near Me - Merced, California

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Worst customer service experience ever. I read all the reviews, but wanted to give them a chance to make up for it.. They told me I was approved before I came in so I traveled 2 hours and 30 min to just get them to say I can approve you just not the car you want. I specifically asked Moe to get an approval first before I came. I could have used the $300 for an Uber on something else. Unprofessional rude as hell and they love talking over you. Like if you guys wanna fuck people over that's fine but at least be nice

Super kind people. They really care about their customer and their wants. I had a good experience, super easy and not intimidating. I definitely recommend coming here to look at cars. Thanks to Leo and J

I just went to check on a car that i saw and the guy told me that supposedly the price that i saw on the internet was wrog so pretty much false advertising at the end he ended up giving me a price tag of over 5000 more of the asking price

This is the manager Moe stating he won't be helping now.

Bobbie Leigh'ah O.

I would give no stars if I could!! This is going to be a long and lengthy review but I want to share my personal experience. They communicate through text which is a horrible mistake when you mistreat your customers!! My friend referred me here? She had a bit of a difficult time with some things but it sounded like the good out weighed the bad? She was told if she referred people to their place of business they would give her $200 off the vehicle she purchased. That was not credited to her even though I gave her name, number and address. I went in with my vehicle to see what I could do as far as a trade or just to buy another car. I looked at the vehicle I was interested in, one of the major selling factors was an automatic start which I was told it worked and it didn't once I got it. My fault for not checking and believing. The deal was they would take in my trade and pay it off and I would put $3500 down. $3000 up front another $500 in a few weeks. My pervious vehicle was not in the best shape, however they could clearly see that, they also took it for a test drive so they new what they were getting into and they still agreed to take it and pay it off. We had a set date for the rest of the $500 deposit that was left for whatever reason about 2 weeks after I received a text telling me the deposit was 5 days late. I called to confirm and it wasn't. Some days pass before my deposit is still do and I receive another message that now the $500 is 15 days late. Again it wasn't obviously a mess up on their end. When it came time for the deposit to be due they text me and asked if I would be calling that day and I said yes. They stated that they still had my card on file so I figured to make it easier fine go ahead and charge my card, moment's later they said there was an additional $300 for the trade in. I asked if we could plan for that to be taken at another time, no response. Later in the afternoon I went to go get gas. I happened to check my account and they took $837 and some change without my consent. My consent was for the $500. I was not notified until the day of the payment about the additional $337 they would be taking until that day. I called and asked to speak to a manager, of course one was not available. I sent a text again, "so you guys are going to take an additional $337 without my consent". The response was there was an additional fee for the pay off we didn't know about and it was do today. I said I need a manager to call me now! Moments later I receive a call from the manager? His name was Moe I told him about the issue and all his response was I'm sorry. That's it. I thankfully get paid weekly but here I am with $200 left in my account toast the week because they took and additional amount without telling me first. I stated how the automatic start does not work and that was a big selling point for me how it was my fault I didn't check and how as soon as they found out about the additional $337 they should have notified me so I could plan accordingly. Again the only response I could get was I. Sorry. He asked what vehicle I tried in and I told him he then throws in my face, "oh the one I'm dumping alot of money into so I can get it off my lot". Who's fault is that? Not mine, I didn't force then to take the trade they said they would, I didn't force or even asked if they would pay it off. That was Again them. I also stated how my friend did not receive the $200 off her vehicle for referring me and he said he would look into it he has to talk to my sales person. He is the manager, I said I can give you her name you can look up her sales person since her sales person was the one who told her to refer people to their place of business. Again he said ok I'm sorry have a good day. I stated I was going to give a bad review because of all of this and I hung up. He called back and I did not answer, he then proceeds to send me a text saying good luck getting your friends money, I was going to help but since you are giving a bad review I'm not now. Thankfully I'm done dealing with them everything is now through the bank. Decide for your self but I would stay away. Find somewhere that treats you like a valued customer. I felt like the response was if you went to eat at a restaurant and you had hair in your food and they just picked it out and said continue. Stay as far away as possible.

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David S.

5 years ago

Customer service was excellent. Got me approved and in a truck that met all mine and the misses requirements. Even with our not so perfect credit score got an amazing deal at really great rates. Moe, even though we had a crying baby, and my dyslexia with the numbers was patient and courteous. Definitely recommend the guy. They even put mickey on the tv for the children. Overall, great day experience and definitely recommend them. read more

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Emily G.

5 years ago

Literally THE WORST PLACE to buy a car. SAVE YOURSELF AND YOUR MONEY ESPECIALLY YOUR TIME ON GOING GO THIS SHITTY ASS PLACE. I bought a Malibu a year ago and less than a month of having if the check engine light turned on. When I bought the car letters were missing and GILBERT CLEARLY SAID all letters were going to be ordered to fix all the missing letters on my doors and trunk. Sure enough when the day came I was told only one part was ordered and never contacted me again to fix the rest. Every time I called PAULY for an update he would let it ring once or twice and hang up the call. I have to go to Chevy dealership and fix the letters they promised to fix. A friend of mine use to work there and he said they always told him to fix the cars good enough to get off the lot. Not to fix it to where it was going to run great without issues. And to top it off my friend purchased a car and a rat was in her engine. They are the worst. They would take money out of her account as well. Save yourself they just want to fuck people over! read more

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Angel Z.

4 years ago

Yes I got my car repossessed by the used car dealership where I got my truck at and when they came to get my truck I complied with them and gave them the keys and they told me I can leave my stuff in the truck because they were going to try to give me the truck back because they didn't want it so he said they were going to find me another bank to do my payments so when I went to the dealership I went to the front desk and they told me a whole different story and that I have to pay the Down payment again which was 4,000 dollars I didn't have that kind of money I used it all for the first down payment and so I just said I want my stuff out the truck I couldn't afford another down payment so when I requested to get my belongings they said the truck wasn't there so I left then I came back again and still nothing and the 3rd time the guy who repoed the truck I texted him a lot of times to see where the truck was at so I can get my belongings and he told me where it was at and I went to that dealership and by then the truck was already cleaned out and on the lot for sale already and I went to the front desk and they said to go to the service area that my stuff would be there so I did and the guys in the service area couldn't find my things they said someone must of threw my stuff away so now they said they are not responsible for those things getting thrown away I told them they were because of what they told me and what kind of dealership throws peoples belongings away not even giving them a phone call or anything that they are cleaning out my belongings which had my government ID my Debit card and other belongings I paid a lot of money for I need help on what I should do please this isn't right of what they did and I'm not the only complaint they had before I regret getting this truck there i REALLY DO NOT recommend this dealership especially don't trust the guy who repos cars his name is GINO he a damn liar I lost everything in my truck I paid for and worked hard for all there employees just shru there shoulders like they don't car they are just there for the money plus my truck was giving to me with no oil they are not good at what they do read more

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More info about Auto Resources

819 W 16th St
Merced, CA 95340
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(209) 391-2500
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http://www.goautoresources.com

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Yes, Auto Resources takes credit cards.

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Get Pre-Approved Today! $750 to $1500 Cash Down Special Finance Program! Call For Detrails 209-383-4990 Ask for Isaiah.

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“Leo OFFERED to pick me up, and so I said thank you!”

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Revive Performance Garage

(6 reviews)

I went for service there when I had a coolant leak but couldn't find it. They were able to lift it…read moreand found it quickly, then completed the work quickly too. Professional, prompt, great value!

I had an appointment set up. When I got there he wasn't open. I called and he never responded. Not…read moresure what happened but I'm not going back there again. In response- you called me today not Saturday or Sunday. If we can't trust you to be truthful, then I'm really glad I took my car to a different shop.

Campus Automotive

(63 reviews)

I've been going to Louie at Campus Automotive for close to 20 years now, and a couple moments…read morereally stick with me. When I was younger, I brought in a car thinking I had a serious engine issue. Instead of taking the job, Louie immediately told me it was something the dealer should handle and not to spend my money on repairs there. He could've easily taken advantage of the situation, but he didn't and he was right. Fast forward almost 20 years, I had some major work done on another vehicle. I was quoted one price, but when it came time to pay, it was significantly less. When I asked why, they explained the parts they ordered already included some of the components, so the cost dropped. Again, something they could've easily kept to themselves. That's the kind of place this is. Honest, straightforward, no games. On top of that, the cars always come back running like new after repairs. Even something as minor as changing a turn signal bulb, they've taken care of without charging me. Over the years, Louie has always been professional, fair, and takes care of his customers the right way. On top of that, him and his team give back to the community and support local efforts, which says a lot about who they are. If you're looking for a mechanic you can trust, someone who's going to treat you right and not take advantage, I highly recommend Campus Automotive. -Matt Escobar

Not only did Campus Automotive give a very competitive estimate they completed the repair under the…read moreestimated price. Plus they did some additional repairs that I asked for still coming in under the estimate. Repairs come with a 12 month 12,000 mile nationwide warranty. Very professional shop.

Speedy Uno Auto Repair

(10 reviews)

Great quality. The owner is very knowledgeable man. The value is there in the service. He always…read moredelivers on the service you request.

Santiago really cares about his clients. We had just gotten a transmission repaired from somewhere…read moreelse and we had a leak but weren't sure where from - if it was from the transmission or somewhere else. He checked out where the leak was coming from for free. And he gave us a discount on an oil change because he knew how much we had already spent on a transmission. He also gave us good tips for when we look for a new car. He really cares a lot and we plan on going to Speedy Uno regularly.

West Coast Tires & Auto Center

(23 reviews)

I've brought several autos into West Coast Tires & Auto Center for repairs. Each and every time…read moreI've left there satisfied with their knowledge and expertise. Yesterday, I brought my car in because the battery light on my dashboard lit up. I was somewhat puzzled because the battery I purchased from them was just over a year old. In less than 10 minutes, I was told that the battery is fine, but the alternator is faulty. To my surprise, I was not charged for the diagnostic check that they performed. In my mind, that is unheard of. (So, just for fun, I called another auto shop and asked how much they charge for diagnosing a "battery light" on the dashboard. They quoted me $180.) I really appreciate an automotive shop that doesn't nickel and dime their customers. I highly recommend this automotive shop.

If I could leave zero stars I would. I took in my diesel truck for an alignment after replacing all…read morethe suspension parts. Got it done. 2 days later I noticed my steering wheel getting crooked and herd clunking noises when turning. I went under the truck and found both sleeve adjusters were only finger tight. I called and spoke with the owner and he denied that they left it that way. they just did not own up to it. He did nothing to correct his mistake. Money just went to waste. I had to go somewhere else to get a simple alignment

E & J Auto Repair

(70 reviews)

I wanna apologize to E&J for my first review. I wanna retract my last review. E&J worked with my…read morewife and after hearing the explanation I understand much better.Like I said E&J worked with my wife and even loaned her there parts car. They did a great job on repairing the wife's car and I highly recommend E&J to have your vehicles repaired. Just don't be like me and jump the gun. E&J will always get me and the wife's business. Hey E&J if ever need a larger vehicle for part car I'm willing to trade a van for the car you loaned my wife lol. Thank you again E&J and I apologize again.

Over priced i won't recommend this place they try to. Charge 450dlls to change a brakes come onread more

VP Auto Repair

(17 reviews)

They are my go-to for smog checks for my vehicles. They get me in and out without any fuss. It's a…read moresmall place, but the staff are consistently nice. The price is competitive. Also, they are able to smog my 1998 truck, while some places can't anymore.

Hello fellow consumers. Be weary of this shop. A vehicle was taken in for a smog check…read more Unfortunately the vehicle did not pass. Repairs were done to said vehicle without customer authorization. Parts were replaced and old parts not shown to customer. A simple smog check was was billed at $1,200.

Eric Laettner's Mobile Mechanic Service

(50 reviews)

This guy is really awesome. We had our battery die in our minivan, so we got it towed home on a…read moreThursday night. Friday, we couldn't find an auto mechanic garage that could fix it before the weekend started. I called and spoke with Eric, he came out Saturday and did the repairs. My family can drive again, on Sunday! Thank you Eric!

I contacted this mechanic about a car issue and explained what I believed was wrong. He briefly…read morelooked at the car in a parking lot and later charged an $80 diagnostic fee that was never clearly communicated upfront. He also wasn't able to fully diagnose the issue, which left me questioning what the $80 evaluation was actually for when I was the one explaining the symptoms and likely problem. Due to the lack of communication and professionalism during the interaction, I chose not to move forward with the repairs there.

JNT Automotive Repair

(28 reviews)

Don't let chuck in the truck do your job. Call the pros so I Called JNT automotive and explained my…read moreissue with my 86 pick up. The mechanics were straight forward and explained the potential problems. Call to inform me what issues they were facing. After staying in communication with them. They correct the issue. Short story long. JNT were absolutely professional and reasonable. I would continue to take my ac issues to them. Along with future automotive repairs. Thanks again. It's blowing cold. No more windows 55. \m/

I had my little truck parked for about 2 months. Finally decided to take it in for repair. I had a…read moregreat experience. They would check it out and let me know how much it would be. I got a quick call back. Nothing major, much needed oil change and it was out in a day! Fair price, and my truck is running great. I will def be back instead of waiting. Added points they have shop cats!

Precision Brake

(16 reviews)

Great service, they told me the truth and didn't charge me for work that didn't need to done…read more Honest people

Always does a high quality job! Not just breaks but will fix all issues. My Subaru had an issue…read more(NEVER BY A SUBARU! Stick to American made) and he diagnosed the issue and fixed it for us. It was awesome.

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13 reviews that are not currently recommended

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J R.

9 months ago

I recently bought a truck from Auto Resource Car Sales, and I want to share my experience to help future customers. The sales process was very pushy, which seems to be typical at most used car dealerships. I was specifically in the market for a diesel 4x4, and the truck I was interested in had a 4x4 sticker on the window. During the test drive, we discovered it wasn't a diesel, and one of the tires was low. The salesperson told me it was a minor issue that could be fixed, and after filling it with air, the problem seemed to go away temporarily. I made a compromise and decided to get the gasoline truck instead of the diesel. Because they reassured me that this was a tough truck that was good on gas and could tow a heavy load. This was actually the second vehicle I purchased from this dealership. So I assumed they would take care of me. During the paperwork, I noticed a page stating "no spoken promises," and I questioned the salesman about this. He reassured me by saying, "Oh come on, it's just ink, we'll take care of you," which initially gave me confidence. Unfortunately, the tire issue persisted. A week later, it went flat again, which made me concerned about safety. All the tires are the same, (same look same tread ) and now I face the hassle and expense of replacing and matching all of them, which will likely run around $400 for just one! I have also never bought a vehicle and them not detail it or wash it. I picked it up the next day as dirty as it was the day before. there was a homeless blanket in the back of a truck. It had rained that day so when I went to move it, it was soaked and disgusting! I got a text a few days later asking what about that review? I told him I would like to wait at least 30 days after buying a vehicle before I can leave a review so I know I what I'm reviewing. Then the tire went flat...... Me " Hey guys, I usually like to wait at least 30 days before I put in my review but I do want to let you know that that front tire is still going low and all if that's something that you guys can help me out with. Look forward to hearing from you" Auto resource " Hello Jamie, i can totally understand that. I wish I could help you but it was sold as is you did get awesome deal on the Ram, maybe slow leak. I'm sorry" Me "Definitely believe that is a safety issue and something that you guys said that y'all would handle. I'll have to take that in consideration with writing my review." Auto resource " I'm sorry to hear about that, but I did check on it, and they told me it only needs air. Maybe they didn't see where the leak is coming from." This experience has taught me to be more cautious when dealing with this dealership. It also made me extremely concerned what else could be wrong with this truck that I don't know of. While they did make spoken promises at first, the ongoing problems with the tires and the "sold as is" note mean I should have been more skeptical. I advise future buyers to thoroughly inspect vehicles, clarify warranties or promises in writing, and be prepared for unexpected costs. Overall, if you're considering buying from this dealership, proceed with caution and ensure everything is clearly documented. read more

Vincent L.

3 years ago

NEVER NEVER NEVER go buy a car from 61 W 16th st Auto Resources!!!!! I have never ever had the worst experience in buying a car IN MY LIFE!!! Colombo will bring you in, get the sale, and LIE to you about HIDDEN FEES just to get the sale that day. Colombo is a scam artist and IM NOT THE ONLY ONE HES DONE THIS TOO!!! He told me that all the bad reviews online are mad people that get their car repoed and they go leave bad reviews, WELL IM NOT ONE OF THEM THAT GOT THEIR CAR REPOED!!! I HAD THE WORST EXPERIENCE EVER WITH COLOMBO AND 61 W 16TH LOCATION!!!! This is not my first car I've bought from the lot, but this is MY LAST TIME EVER GOING TO AN AUTO RESOURCES DEALERSHIP. I regret with everything I have in purchasing my vehicle with Colombo and that location. He begged me not to "accidentally" show up at the 819 W 16TH location, WHICH I SHOULD HAVE WENT THERE, if I'm even going to buy a car at Auto Resources. Worst decision of my life. Colombo screwed me over. I would leave no stars if I could, but I had to leave 1 star to leave this review, it is important for people to know not to go 61 W 16th st if your looking for a car. Think smart when purchasing your next vehicle. read more

Kristin R.

5 years ago

If I could give them negative stars I would MOE the opener and the little Bastard with the Beard who thinks he's cute are so un professional it's insane !!! I made my car payment every month and because I didn't get my taxes back yet they wanna take my car right from under me ... which is fine I don't want the fuckin car or to do business with these scum bags anymore Merced police department even told me there dirt bags and don't ever buy a car here . The way the owner Moe and the guy inside talk to people is crazy . There lucky I wasn't a dude cause I rock that mother fucker that thinks he can't be touched . Good luck selling my car I put hella mines on PEOPLE DONT EVER EVER BUY A CAR FROM THEM . Do you research and go somewhere else . Dmv investigation unit as well as the BBB told me they have to many complaints as well as open cases with them . All they do is scam people !!! Like I said most of those guys think there big and bad I can't wait till they get rocked for talking to me people like they do read more

Rene P.

3 years ago

if I could I would give no stars! this company is crooks! ADRIANA & ANGELINA are in the main office on Grogan Ave (Merced) they both are nasty!! I called to get help for a payment they illegally took from my account for someone else's deferred payment, and they both decided to belittle me and told me it was my fault. i was told "JAMEL" would call me bk numerous times, but just like his crooked company, the crook never called. Be careful buying a car from them, they make it seem all nice in the beginning but they will screw you over, no matter what! read more

Angel Z.

4 years ago

Scammers They steal your money no one still hasn't called me about the stolen stuff out the truck they repoed from me not even the ceo is doing anything about it no one please shop here for cars they don't care they just want to steal you money Gino is a liar and Jameel Taha is Ceo and doesn't do anything about he just cares about the money he's just ignoring my messages read more

Veronica G.

4 years ago

This place is very sleazy. I don't recommend. They lie just to get your business. I don't know how these people sleep at night. I will tell people not to go here and I know alot of people. I've already talked out a few of my friends not to go here. Go to a legit car dealership. These guys are a bunch of incompetent idiots. read more

Elizabeth H.

6 years ago

Great environment! Everyone was so friendly. Jay was the one who helped us out and gave us a great deal on our new Tahoe! He was super helpful and very informative . He even threw in a full gas tank and free detail on the car. We highly recommend buying your next car here. read more

Noran R.

107

6 years ago

This company is beyond the worst service and attitude you can think of.. worst kind of business that there is.. out to get you and every penny you have Six words.... what a piece of shit company... that's all read more

Delores W.

1 year ago

Terrible place, nothing but cons and lies Go to Fresno or Sacramento , These people called me and my husband with lies and cons, to much info to write, they live up to the terrible rep that they have read more

George D.

3 years ago

Save yourself the headache and go somewhere else.All they care about is getting your money.Several promises made were not kept after they got the money.DO NOT SHOP HERE TRUST ME read more

Angela G.

2 years ago

I had a great experience buying my 2021 Toyota hylander xse with auto resources jay did an amazing job this is our 4th vehicle with auto resources read more

Luis C.

2 years ago

I appreciate Jay for helping me out with the process of purchasing an Audi Q3. Great customer service

Gabriel V.

2 years ago

s/o to Leo for helping us purchase a 2019 Tacoma! Super helpful and made the process really simple.

Auto Resources - usedcardealers - Updated June 2026

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