Terrible customer service No hospitality…read more Would not recommend Overpriced "Called here to get a quote and customer service was a zero out of 10"

I don't put in much time to review on Yelp anymore, but I thought I'd stop to take the time to…read moremention this. I am highly appreciative of the work and dedication that Daniel and Cynthia put into work here. After having a good mechanic for over ten years, I had to look for a new place. I was happy to find them after recommendations from friends. They are honest, very communicative, and flexible; they don't seem to force you into a decision or make you feel like they are trying to get a leg up on you. They look at things from the customer's point of view, and for me, that goes a long way. They exemplify having a relationship with the people you are going to see and not just treating it just like a business. I highly recommend them for your automobile work.

They repaired my tire very fast, and they are very friendly, and only charged $25 for the service.read more

Great service - good pricing…read more New to town but this is my mechanic moving forward. Location is near the gym too so it's easy to drop off and pick up.

Keegan and his team are enthusiasts, professionals, and technologically talented. What's…read moreastonishing is how reasonable, fair, accessible, and friendly they are, as well. Example: my Mercedes extended warranty expired so I got a quote for out of pocket to do the "service A" or "service B" package. $350 or $800 -- they would decide once they started work. Dealership also said the car needed engine filter for $225 and spark plugs. Keegan's did service A package (plus seal ring and synthetic motor oil ) for $130 and filter for $17.50. Spark plugs are "fine -- do them next year." Altogether, Keegan's saved me at least several hundred dollars and kept me from the gamble of upcharges that are a structural part of dealership service centers. I do not blame the system: it is what it is. There is dramatic overhead for a business selling, financing, and servicing cars -- along with managing an enormous lot. It is expensive and the money must come from somewhere. But once a car's service is out of pocket and IF you still want the best level of attention for the car: Keegan's is an unbeatable shop. Highly recommend. Happy to answer any specific questions.

I got Keegan Automotive's name from Brian's garage in Needham as Brian had retired. I Needed an oil…read morechange and a general check on my Audi Q5. Keegan was very professional and their rates are reasonable. After the oil change, I was told my alignment was off as the tires are having uneven wear. I told him to go ahead and sure enough, after I picked up my car and drove it on the highway, yes, the car surely is tracking perfectly straight, great job. I would go visit them if you own ANY German cars. Thank you .

Not the best at communicating with the customers efficiently…read more Not really that affordable either. He'll charge you quite a bit for not much work and speak to you in quite an annoyed tone if you start asking questions on the progress. Didn't really get the job done correctly either on my steering component. More of a half-assed temporary job as it turns out. There are better options around the area than this place.

I trust this place. Bob will not screw you over and he does the work quickly and honestly. Hard to…read morefind a mechanic you can really trust. If he thinks it's not worth it to do the work he will tell you flat out. How many mechanics would tell you to just get a new car instead of doing the work that puts money in his pocket? Very, very few. This is one that does.

I can't believe it took me this long to find European Motor Works. I brought my Audi Q5 in to get a…read moresecond opinion after another garage quoted me for a front suspension replacement. Mark took the time to actually inspect the car properly -- he confirmed the front suspension didn't need replacing, but more importantly, he caught something the other shop completely missed: rust and damage to the rear subframe that needs urgent attention. He walked me through exactly what he found, showed me the problem area in person, and flagged that there's an ongoing class action lawsuit related to this issue that I should look into. He also recommended I take the car to Audi for a full inspection to be safe. And he didn't charge me a dime for the visit. It's rare to find someone in this business who is this honest, thorough, and genuinely looking out for the customer instead of just running up a bill. Mark has earned my trust and all of my future business. If you want a mechanic who actually knows what he's doing and tells you the truth, go see him! Thank you Mark!

I tried using EMW this past week, for the first time, to take care of my 2017 BMW 2-series…read moreconvertible. After giving it an oil change and some routine service the shop showed me how bad my front struts were (which I had a feeling were bad). They replaced the struts and all relevant components using OEM parts for what I thought was a very reasonable price. The 10 year old car drives like new again!

1st class auto body shop. Good service and excellent body work on my Lexus RX. The last 37 years I…read morehave worked as an insurance agent, seen a lots of claims, this is my 1st recommendation of a body shop. From start to finish professional. They used all Lexus parts, no aftermarket crappy parts from overseas. They are the best!!!

Nice job repairing my car. Handled insurance adjuster without any drama for me. Took the extra…read morestep of detailing the interior of my car even though damage was to the exterior. They even delivered the car to me. Ronnie was sensational to deal with. He is a real asset! Only criticism is that they should have some evening and Saturday hours for customer convenience. Highly recommend this shop.

The pains of where to take my 2010 RR Sport for service has finally been laid to rest thanks to…read moreJim, Shirley, Dan and the rest of the J Whites team. These guys KNOW Land Rovers on an almost spiritual level. Let's face it, Land Rovers/Range Rovers are a specialist vehicle, you just can't go to the local garage and expect them to know these complex machines, they can be temperamental but the rewards are so sweet.. I have had several maintenance and preventative maintenance jobs done on my baby and each time i've been blown away by the transparent honesty of the staff. On a recent oil change visit the guys changed my oil and filter and i was on my way home when suddenly smoke appeared from under the hood. For me.......Very scary. Called Jim who was genuinely concerned about my safety and wanted the truck back ASAP. Upon my return the mechanics came out like an E.R. team and had my hood, engine cover and me removed from the O.R. stat! A defective oil seal gasket was the root cause, a simple manufacturing defect had sprayed oil all over the entire engine bay (after the car got warm) and of course the oil was running out like a waterfall from every nook and cranny. After they had replaced the filter and gasket and topped off the oil JW's didn't want me to take my car that day, they wanted to keep the patient for an over night stay for observation and they put me in a rental car. Next day Jim kept me informed on the up to date going's on and the mechanics wanted to thoroughly go over every part of the engine to make sure there were no other issues. I got to pick up my car the next day, when i got to the garage my baby had been to the spa! New oil and filter change, and spotlessly clean, i knew they were going to power wash and degrease the engine to get rid of all the oil that had sprayed out but i didn't realize they were going to do a full detail on the entire car, all at no charge!!! Customer service is a priority for these guys and when it comes to my car i'm a demanding customer, i'm the guy that goes around the car with a white glove after a service, i've had my car from new and she's almost 9 years old now (106 months!) i know every inch of my baby and she's never looked or felt better!

I honestly must say that J. White's Automotive has some of the worst business practices I've ever…read moreseen. My wife owns a 2012 Land Rover and I brought her car in to have an oil change and a pre-existing issue looked into. After a ballpark of around 6-8 hours and asking to agree to 3 separate diagnostic fees costing $450-$500 and that's correct diagnostic fees. I was later told we can't find anyone wrong with my transmission shifting but some contraption or gauge needs to be looked at. Now, here's the interesting thing here. I had to call them as it was getting late and there's no courtesy transport available. So, not on was I unconvinced I was overcharged and had to go out my way after hours to pick up my vehicle and was told don't arrive too late as the Police take notice. If you're a pre-existing customer you probably look at my post and say this guy is crazy but I got to tell you this place will take your money and then accuse you of not reading the fine print. Good Luck to anyone that trust this company. I'll be making sure that this is public knowlege.

Excellent service, great price, never try's to sell you service that you don't need. Willing to…read moresay it can wait until next time. Goes above and beyond, gave me a jumpstart when I was 2 mile away for no charge! Great communication.

I did my annual inspection there just a few days back, when I came home I had a difficulty time…read moreopening the hood. I went back and they found the switch was stuck. Not exactly their problem, but they lubricated the switch for me. Small thing but shows they care about their customers.