One year later and $6,562.24 on repairs smh. Please if you buy a car from here make sure you buy a good extended warranty cause trust me you'll need it. Haq was ok could have done better like washing my new car that I bought from here. Other than that folks make sure you take a good look at the car. read more

Bought a car here, great buying experience. Got a great deal, way under bluebook. They had 4 brand new tires on it to make up for the crapped out brakes. Brakes + Rotors=$128, 4 new tires=a lot more than that :-) As honest as they can get for standard used car lot. Highly recommend! read more

Like other reviewers have said, the dealership does not honor their online pricing. They claim it is a military-only price, but none of the websites they place their prices on say that (nor has Auto Trademark told them - I asked). So, they had one price on all the car websites, then a $1k higher price on their website, and then when I showed up, the sticker price on the car was $1k higher than that even. So, they started negotiating at $2k more than I expected to be starting the negotiation. Moreover, they "lost" the service inspection receipt for one of the cars, and they were unable to give me any information on why the car was missing any record of service for several years or where they had bought it from. It was mid-week and midday, but they said the buyer wasn't there and the service center were closed. Hmm. It seemed super shady, so I walked. Found a better car two days later somewhere else! read more

I bought a 2005 Wrangler jeep from Jeannie Garner 2 weeks ago. The process took about 10 days while I looked around at other jeeps. Three times I stopped in to look again at the jeep and talk to Jeannie. She was polite and professional every time. No pressure, just answered my questions. I would buy again from this salesperson and dealership. Great experience, very highly recommended. read more

First not sure what you are hinting at "Some people will never be satisfied". Every thing is stated was accurate and your condescending attitude is not appreciated; I have a background in sales (car, security systems, merchant sale and vacuum sales) and I a fully aware of how most things work or not. As you are aware I just got off the call with Farhan because I could hear you in the background putting in you 2 cents. I will never understand how people that do bad things think they are good people. Back to what you stated about how "Some people will never be satisfied" try telling people the truth; like letting them know if a car was a rental vehicle, telling them the car has been in an accident, telling them that a service contract that cost $2,450 is non-refundable. Funny that Farhan was trying to scold me and have an attitude with my honest review on Yelp. But I guarantee you guys will continue using GWC with their non-refundable policy because you don't care about your customers using this company when there are so many other warranty companies that offer refundable policies (which by the way I never used it and it was coming up only on 1 year old so I should have received a good portion of the cost back to me). Look I like you guys even though I believe the transaction was one sided and you guys took unfair advantage of me; that being said I will start filing my complaints to Consumer Protection, Attorney General of Virginia, BBB, Federal Trade Commission and others; I will also be filing complaints on GWC and quite possibly Flagship Credit Acceptance (I contacted them when it dawned on me that I should have some credit coming back for interest and I did however they stated they sent me a check out in March which I never did receive and I was advised they will send it back out to me, still have not received and I just got off the phone with them today and they are telling me they would look into it) unbelievable. Just be upfront, honest, straight forward and treat people how you want to be treated; it is really just that simple! read more

I worked with Farhan on getting my 2006 Jeep Grand Cherokee SRT8. He was friendly (the whole staff was) very prompt, and upfront. He worked with us and have us a great deal for our trade in. Would highly recommend to first time buyers read more

I recently purchased an used vehicle from Auto Trademark and after getting a BMW 100 point inspection, I was shown that the vehicle had not one but THREE bent rims! Of course this did not fall under the BMW warranty, therefore I'm left with the bill! I spoke with the Sales Manager and he stated there was nothing they could do about the issue and all used vehicles have their flaws. Are you kidding me? This is very disappointing being that this dealership is an USAA Certified Dealership. I will be notifying USAA and military personal about this issue to avoid customers spending their money here. Greg who sold me the car was outstanding but I cannot say the same about the dealership. read more

My experience at Auto Trader was awesome! This used car dealership was by far one of the best in Manassas! Everyone was very friendly. Greg Ortiz was a part of making my experience awesome. He was very honest ,informative, and not pushy. He went over and beyond to meet my needs and to make my experience successful! Thanks Greg! read more

I recently visited Auto Trademark after seeing a 2007 Yukon will less than 100k selling for 16,900. The vehicle was in good shape and ran well but did have some visual flaws on the outside. The inside was clean but had two broken visors and the center console did not latch close. It also had a balding tire. I brought this to Jeanie's attention and she assured me the tired would be replaced. As to the cosmetic work on the outside I could pay them $200 to fix it and I would have to get the visors and console fixed myself. She suggested visiting a junk yard to obtain the parts. I thought it was fair either the dealership fix these issues or I fix the issues myself and they in turn lower the sticker price. Jeanie asked her manager but he would not go down in price. I thought about it hard but just couldn't bring myself to pay almost 20k after dealership fees, taxes and tags for a vehicle I still had to make repairs to. I elected to take my business elsewhere. Jeanie was very nice but the dealership had a sticker price of a vehicle in EXCELLENT condition when it was a GOOD condition car. I'm happy I stuck with my gut. I found a SUV 2 years old with 16k miles and in EXCELLENT condition. read more

I have nothing but positive things to say about the amazing service I received at AutoTrademark. I want to specifically shout out Greg Ortiz for not only selling me an incredible automobile but being there for me with impeccable customer service from the first phone call to getting whole out of state tags months after the sale. Greg was truly there for me. Greg would answer every text or phone call, every question, even on his off days. Greg made me feel comfortable and I knew I had someone on my side that wanted me to be taken care of. This is my first time going to a dealer myself and handling everything. I have read and heard so many horror stories of dealers. People just trying to patch up a car quickly and sale it. People just trying to push a car on you and sale it. People that are just trying to make the sale and then you are dead to them. Greg was cool, calm, collected and never pushy. Autotrademark had full Carfaxes. Greg told me everything about the car and immediately let me go and test drive. He let me do all my personal tests with no issue. Greg was there for me even after the sale when we had a few hiccups because of my residency situation. With no attitude at all. I waited until everything to be said and done before I wrote my whole review. Mr. Ortiz deserves salesman of the year. AutoTrademark is truly a great place. I want to buy any and every future car from Greg. Thanks man. read more

Came across this location via google searching. The site had detailed pictures of the vehicle I was interested (Infiniti G35 Coupe). Main selling point of the vehicle, it was a 1-owner vehicle and local trade-in. I verified the vin# and it's clean with no reported accidents, non-fleet/lease vehicle, no liens and non-salvage title. I called ahead and spoke to Zeeshan aka "Z". Very knowledgeable, professional and receptive. We schedule for test drive days later. I walk in, ask for him and vehicle is out in the front in minutes. He handed me the keys as if I owned the vehicle already and told me to take my time and see if the car was right for me. Vehicle just fine and as advertised. I had my financing done prior with my credit union. There was a bit of "wiggle room" for negotiation and settled on that plus the dealer's processing fee and local tax. No haggle, no tricks, no schemes, just straight forward and to the point, painless. We shared a celebratory toast (Sparkling Grape Juice) and off I went . Days later, I had the vehicle looked over with a fine tooth comb at my usual trusted indy shop and per the shop; the car was solid, no issues, no leaks, no nothing. Zeeshan did offer a 72-hour post sale window to return the vehicle should there be any issue(s). VA inspection transferred over and the vehicle passed emissions with no issues or check engine lights. Would certainly do business again and recommend to anyone. read more

I bought a Jeep Patriot 2011 with about 50,000 miles on it. It came with a jeep warranty that was still in place and a " clean car fax." Not even a month later I noticed a small oil leak and took it to my mechanic and he put my car on a lift and said that the leak was due to the transmission that had been cracked and welded back together. I was pretty upset and called my salesman who was Farhan and I told him I would come in on my day off ( I live an hour away), and he said he would be there all day,...and wasn't even there. Another man attended me and I took my car to their mechanic to confirm everything I had told them and the man that attended me said he would give me a loaner car while they kept my car to check it out. I asked if they were going to charge me and he couldn't guarantee it. A transmission is not something to play around with especially cost wise . I chose not to leave my vehicle because I went back and forth with this guy about them lying not only once about the carfax but twice for Farhan not being there and now they do not want to take responsibility for taking care of a month old vehicle that they sold to me that was previously damaged. The guy said how do they know I didn't crack the transmission myself while I had it during that month ...... im pretty sure I wouldn't be able drive it if I did. That's when I knew for sure I couldn't trust them to fix it at all, why would I give them another penny of mine. He chose not contact Farhan any further while I was there and wouldn't disclose the owners name to me either. I think they pull this stunt all the time with their customers and I'm glad I didn't leave my car with such UNTRUSTWORTHY people/ dealership. DO NOT GIVE THEM YOUR MONEY ! read more

A great used car buying experience! Zeeshan was very nice and helpful without pressuring us at all. Once we decided to purchase the truck, he made everything go quickly and smoothly. The truck had been inspected but need emissions so he offered to have it done for us - while I signed paperwork, another employee took it across the street for the emissions test and it was done before I was finished signing everything - much easier than having to spend part of my weekend getting it done. The truck was very clean both inside and out - it looked as new as a used truck can look! I highly recommend Auto Trademark - ask for Zeeshan! read more

I purchased a 2005 Chevy Equinox for my son on Jan 30th ,within 15 days the problems began ,now Im told it needs 2800$ worth of work ,heads are leaking and warped.Of course dealership states they had no way of knowing this,and we must have caused it in the 40 days we have owned the vehicle. Farhan offered me 400$ on a 3,0004 dollar repair on a car I havent even had long enough to make my first payment on. When I read the reviews it seems that selling cars with bad motors isnt uncommon for them. Don't EVER buy a car from these shady people! They also told me they were going to hold my personal check until I brought back my bank financing yet the cashed it the next day! read more

I was looking for a 2 seater convertible and had my eye on a BMW Z4 that AT had advertised. I'm a pretty skeptical person and small dealers like this make me cringe because of pre-conceived notions of them being shady sales people. I prefer to deal with private sellers if possible but in this case, the price and the model were what I was looking for. It was a good deal but more importantly the car fit my criteria. I walk in and wasn't pounced on by anybody but was greeted by a nice man behind a desk. His name was Mohammed. I ask him if I can take a Boxster and the Z4 for a drive. Mohammed gets the cars ready and leaves me alone on the test drives. No sales pitch, just the keys and sends me on my way. The Z4 was perfect for what I wanted. I confirm with Mohammed the advertised price and he tells me it's price is whatever is advertised plus a reasonable $399 processing fee and a small Manassas city tax. I was honestly waiting for some other undisclosed fee to be tacked on like Lustine Dodge tried to do to me but there didn't seem to be one. I'm still a little skeptical but my BS meter didn't go off with Mohammed. He seems like a straight shooter and zero pressure salesman. I leave to go look at another car but tell Mohammed I may be back. A day later I decide to make the purchase at AT and call Mohammed to set up the sale the following day. I come back on the scheduled day, check in hand but still braced for some kind of additional fees. Mohammed wasn't there but a nice guy named Z took care of the transaction. And that's all it was, a transaction. Sure enough, the price was exactly what was promised. I wrote the check and was handed the keys in about 15 minutes. Amazing. Possibly one of the easiest car sales I've ever dealt with. read more

Went to purchase a 07 Lexus GX 470 for my mother. The truck TV per the salesman didnt work. They didnt want to discount or repair it because they didnt advertise the truck having a TV. They only had 1 key to the car. They discount us 300 dollars before we noticed the TV not working. The salesman said since they didn't advertise it on the listing they weren't responsible. Case in point the truck had a 6 disc CD changer that worked and wasn't advertised. After we discussed with the salesman about the issues on only 1 key and the TV, we went back and forth and were still going to buy the vechile until the salesman started cussing and told us to get the F### out and threw our paperworknat us. They are rude untrasparent with there customers and selfish. The other salesman that were there weren't alarmed by the heated conversation as this wasn't a first time. I wouldn't buy a car from here or reccomend any one does. Go somewhere that knows they're product and purchase in confidence. read more

Our experience purchasing a used van from Auto Trademark was the best experience we have ever had buying a car, period. And we have been purchasing cars for 50 years. The van was exactly as described, it was clean shiny and honestly looked brand new. Our sales representative was very attentive answered our questions and guided us through the process. The entire deal took only 1 hour including the test drive. We would like to thank them for making our data bright one. If you want a good clean car at a fair price then I would highly recommend Auto Trademark. You will not leave dissatisfied. read more

Excellent car buying experience here. Actually, it was the complete opposite of the stereotypical used car dealership experience that people warn you about. Jeannie and Farhan were more than happy to let me view and test drive the car on my own. They provided friendly assistance when I asked for it, but did not pressure me or assault me with sales pitches in any way. This is a lot more than I can say for the upscale franchise dealerships I visited the same day. Also, Zeeshan gladly and patiently worked one-on-one with my lender, giving me a lower price on the vehicle since I brought my own financing. Finally, after I brought the car in for a Maryland inspection and it failed due to window tint being 4% darker than the Old Line State permits (thanks Maryland), Auto Trademark had the window tint removed the next day ... for free! My perception of used car lots is forever changed. I highly recommend! read more

I recently purchased a c300 with them and the service that I received was very good along with the best price in the market. I had been doing some research for a week and final went to their showroom and confirmed the vehicle. Farhan the sale person was honest in telling the things that they had done to the car after they received it from auction. I would recommend this dealer to buyers who wants to have a smooth experience. read more

My husband and I had been searching for an Land Rover LR3 for a couple of months, after several bad experiences at other dealerships in the DC area, I found one at Auto Trademark in Manassas. I called them up and they answered all my questions on it, and we decided to take the 3 hour drive to check it out on 7/31/2015. We got there and the salesmen was super nice, he wasn't at all pushy, we talked about the CarFax and looked over the car, took it for a test drive. It was very clean, ran amazingly, the screws on the license plate holder were corroded and broken off so they switched it out for us without question. We brought our own financing, so we went inside, and the sales process only took about 30 minutes, he didn't push a warranty, and was super cool about everything. The office was nice, clean, and inviting. It was seriously the most painless car buying experience I've ever had. Dare I say it was actually pleasant. I absolutely love my new car, it was a dream to drive home. When I'm in the market for a new car, I will for sure check out their inventory first. Honesty, and down to earth professionalism go a long way with me. Thank you again, I, and my dogs love the car! :) read more

I recently purchased a 2014 Ford Focus from these guys and it was a very nice experience indeed. There was some kind of misunderstanding between my credit union and Auto Trademark concerning financing information. But the guy I was working with, Zeeshan Nawaz, demonstrated remarkable patience which resulted in me being able to leave with the car that day. I don't think it could get any easier than this when buying a used car. read more

I found Autotrademark through Carsguru. It seemed their cars were fairly priced and in very nice condition. Farhan let me take it to my mechanic who said the car was very good and would not need maintenance for 15000 miles. I am still waiting on the tags but have been assurred I will have them soon. I have had the car three weeks and it is very nice. I liked the low key, pleasant way and reasonableness of how the business is done. I have referred a friend there. They have very good hours, are easy to find and overall give a good buying expererience. MandyC read more

Great place to buy a used luxury car if you deal with Zee he helps you when you need it.

I will never buy another car from this place again! EVER! I thought I was a loyal customer. Apparently not! I bought a few cars from this place over just a few years. Never again!!! Farhan is the owner. I recommend to stay away from him. He will sell you a car. Once you signed the dotted line he has already forgot about you. Pretty much on your own. He likes to low ball you on your trade. Even a trade that you previously bought from him. He said I have to give you lower money on your trade because a small piece of your console is missing(That was missing when I bought it). He likes to low ball and the cars he sells are way over priced. I wish u would have done more research. Please look at Kelley blue book fair market price before making a purchase. Click on the name of their vehicle and copy it and paste it one Kb.com. you will find the same car/year/miles for a better price. Best advice to anyone is please stay away from this place! Jeanne is his finance manager. She does the absolute best that she can. She is great and talented at her job. But her hands are tied because of who she is working for. Again.....you WILL have a bad car buying experience here! Best recommendation.....drive past this car lot. I think there ought to be yellow caution take around the entrance of this car lot. Buyer beware on every car! The owner Farhan should even wear a buyer beware T-shirt! I wish someone would have told me to stay away! read more

jeannie at auto trademark is the best ever,quick and painless transaction and i had a great time buying my car from her.5/5 anyday