I had such an amazing experience going through the process of getting my vehicle here. This was my…read morefirst time purchase of my own vehicle and they were so helpful throughout the entire process. Definitely ask for Daniel Maddox, he didn't just try to sell me a car, but he took the time to find exactly what fit my needs and what would be the best deal for me. Overall, very pleasant experience, and they offered a stress free no headaches process!

Damain is one of a kind! His personal approach and transparency are much needed for the car buying…read moreexperience! Ryan helped us seal the deal that worked for us!

The service department is lousy. I purchased my Volvo here…read morein Temple but have had horrible dealings with the service department on multiple occasions. It is so bad that I now drive to Austin for my Volvo service needs which is really inconvenient. They really should train the ladies who answer the phones. They have an I don't care attitude and your needs are really of no concern to them. And good luck ever getting a phone call back when you leave a message. It's a shame because I live my Volvo and would probably want to but another one when it's time to trade this one in - but the service department is so bad that I probably will not purchase a Volvo again just because driving to Austin for service is not very convenient. Maybe they should go to Austin Volvo to see how a service department should run.

Took my car to Garlyn Shelton Volkswagen/ Volvo of Temple for a 50,000-mile service. The car drove…read moreperfectly fine when I dropped it off for service. Part of the service was a tire rebalance, rotation and a 4-wheel alignment. Upon leaving the service department's parking lot my car was pulling severely hard to the left and was immediately undriveable!! By the time I had turned around and returned to Garlyn Shelton Volkswagen/ Volvo of Temple they had already closed as I had picked up the car at the end of the day. I had to drive the car with 4-way flashers on to another shop for repair. The other shop identified and repaired the issue. Garlyn Shelton Volkswagen/ Volvo of Temple simply never test drove the car after performing service and ultimately gave me a car that was unsafe to even drive out of their parking lot. I will never return.

Great selection, great service. Casey has been extremely helpful in searching for my next vehicle…read more Calls me whenever something new comes in that I might be interested in.

Came in to look for a specific car I had been looking for a while, Austin and Kyle definitely…read morehelped in the process and made my family feel comfortable throughout the entire buying experience. I would recommend anyone looking for a car or services to come here.

The salesman that helped me had no knowledge of the vehicle and was very rude accusating me of…read morerushing him. I very very interested in the cx-5 but walked off of the lot because of how rude the salesman was. He told me I could have looked up the information online. I will not be buying a Mazda any longer especially from this dealership.

This dealership uses bait and switch.. salesman Evan Scott had a active Facebook posting for a…read moreNissan frontier for $34992.. When I inquired from the ad they sent back $38640 Clearly bait and with tactics at this dealer are approved of by management. Stay away at all costs.. He got hateful when I called him out on it.. clearly this dealer and sales manager doesn't supervise and monitor salespeople posting ads on their behalf.. sales manager refused to rectify this matter

My sales person was Jerrith, Sales Manger was CJ, and Finance manager was Tim…read more My experience: I came in initially wanting a cash vehicle. I expressed that specifically. I asked for several vehicles to be pulled for me and my husband to look at. Jerrith had all the available vehicles ready for us to look at and we tested them all. We test drove several, but then I saw a vehicle that was on the lot that was outside of my initial price range. He did not even press me into choosing this vehicle he didn't even ask to show me this vehicle, but I wanted to see it personally so we drove it. We fell in love with it. I will tell you that it was outside of our initial price range, but it was my choice, and I fell in love with it. Jerrith showed us the vehicle without any pressure. Jerrith and CJ worked through some hesitations I had about going outside my price range in a very kind and knowledgeable manager. Both explained extended warranties in a non invasive way. So between CJ and Jerrith we talked about the vehicle and potential warranties and came up with a package I was comfortable with. I went and saw Tim per usual, as he should and is expected, Tim shared with me other warranty packages. I chose the one that best suited my driving needs. He was so understanding and gave me no pressure at all to go higher, just gave me the facts and let me make a choice. I have purchased used and new vehicles in my life, and that was by far the best car buying expensive I have ever had. Hands. Down. Ever. As a female buyer fell it's so important to be heard and respected. I'm so happy with my purchase, and my experience. I would literally implore you to visit them. I ended up buying a Nissan. Again, something I saw on the the lot, and I'm exited about my warranty coverage and lovely vehicle. Even if you are looking for a used vehicle outside of Nissan, I imagine they will have the same approach, as they did me my family. Jerrith, CJ, and Tim: Thank you for helping our family and getting us into a vehicle I am proud of and confident of. I hope top top leadership see this review. You deserve the best! Best of wishes to the new "Nissan Family" Also I think the owner was there when I was there and wanted to tell him directly so I SUPER hope you see this. Y'all deserve everything positive that is coming to you!

Brought in our new RAV4 Hybrid for its initial service, using Don Ringler instead of the Cedar Park…read moredealership where we bought the car. Don Ringler service has always taken care of us, and Cedar Park is a bit of a drive for car care. Set up the appointment online, checked in with no delays at the set time, and received a call very quickly, that the service was done. As always, McKenzie and all the others were friendly, courteous, and efficient. Communications are excellent as always, with phone calls and text messages keeping you informed.

Went into this dealership looking for a specific vehicle we had already seen a few days earlier…read more Unfortunately it sold before we came back, which was completely understandable and not an issue. What became the issue was everything that happened afterward. The dealership assured us it would be "super easy" to locate the exact vehicle we wanted and had us move forward with a credit application based on numbers they quoted us at around a $900/month payment. We trusted what we were being told and allowed them to run our credit. For the next two weeks, we were repeatedly told they were searching for the vehicle and gave the impression everything was progressing normally. Then suddenly we were told the vehicle would actually need to be custom ordered from Toyota because it supposedly wasn't easy to get after all. On top of that, the original payment numbers they wrote up were somehow "completely wrong," and the actual payment would now be around $1,400/month -- a massive difference that should never happen if the numbers were calculated honestly and professionally from the start. So after weeks of wasted time, multiple misleading statements, and an unnecessary hit to our credit, we ended up with no vehicle and zero accountability from the dealership. Extremely disappointing experience. DO NOT RECOMMEND.

do not buy a car or truck from this place. we bought both a car and truck at the same time within a…read moremonth the car needed a new transmission there was no evidence of an issue during the test drive. the truck needed an entire engine repair which by the way was not covered under the warranty we pay for with the loop holes they have only certain peicies are covered repais over $1,100 please save ur time and money and do not buy from this location!! only picked 1 star bc you have to!!!

The experience was sub par. They did get my parents into a car but a big red flag that I saw was…read morethis: I was checking the oil in all the vehicles my parents wanted to test drive and I smelled the oil in a WHITE 2018 HONDA CRV and smelled a strong odor of gasoline. When I told the salesman about it his reply was "well I'm not a mechanic" and he just put it back on the lot. Didn't do anything to get it pulled from inventory or repaired. That is a bad sign of oil dilution and it's essentially a grenade. I hope no one buys the WHITE2018 HONDA CRV at the temple drive time. The other issue I had was the salesman input my mother SSN incorrectly. I mean she gave him the number twice and the fact he input it wrong caused a huge delay that made the whole process take about 5-6 hours when it could of been done in two and a half. The interest rates are very high expect to put a down payment even if they tell you you won't need one. But my main point I want to make is DO NOT BUY THE WHITE 2018 HONDA CRV. It's going to be a money pit and probably leave you in a worse place than where you started. I just want to save someone time, money, and headaches. If my parents weren't in such a bind to get a vehicle I would've walked out after I saw how they neglected to do anything about the ticking time bomb on their lot. I pray they don't dupe someone into buying that one.

Stephanie was so cool. She understood my needs, and my credit situation, and was able to put me in…read morethe right car. If you need a car, go see them. Friendly, and courteous staff, and they made the process very easy.

From the owner: Located in Temple, TX is the best used car dealer with the best vehicles at the best prices…read more Here at Big Mouth Motors you'll find that our wide selection of vehicles has the variety that other used truck dealers do not. Our inventory goes through a rigorous vehicle inspection. On top of that, we offer a printed CarFax for each vehicle on our lot, which allows viewing the maintenance and overall history. We value our customers and our goal is to provide- Honesty, Fairness and Transparency with every vehicle we sell. When you are in need of a quality used vehicle, give "Big Mouth Motors" a chance to earn your business!

Best service department in town! Easy to communicate with and reliable service, highly recommend.read more

"We changed your oil, rotated your tires, and topped off ALL your fluids"…read more They didn't top off my fluids, so I had to go to Walmart to buy and replace the wiper fluid myself. For a $95 service, that's disappointing. I wonder what else they lied about.

Wonderful, friendly and professional service and support!…read more After a "typical" poor used-car experience in nearby Killeen, I was pleased to make the short trip (less than 20 minutes) to Temple and see the friendly folks at Garlyn Shelton. Chad K was extremely helpful and quickly responded to our needs. He took the time to listen, found us the perfect auto and got us to the proper price and payments. We had errands to run, and when we returned, the car was clean and ready to roll, at the time it was promised. Painless, professional, punctual, precise. Drove away in clean used dream car on happy heart and a full tank. Thank you, Garlyn Shelton and team!

On 12/19, I had a double tire blowout and pulled into this dealership seeking help. I was refused…read moreassistance and left waiting in their parking lot with my daughter, who is autistic, while I called AAA. While we were still inside the lot, staff attempted to close and lock the gates with us still there. I had to beg the employee operating the gate to stop, and was only able to leave as he slowly raised it so I could get out. At no point did anyone check to see if we were okay or safe. This was frightening, unsafe, and completely unacceptable--especially during a roadside emergency involving a child. I would never buy from someone who would allow this to happen. Shame on you all!! So much for the spirit of Christmas.