Great selection, great service. Casey has been extremely helpful in searching for my next vehicle. Calls me whenever something new comes in that I might be interested in. read more

They sold me and my wife a Toyota Camry with warranty but found out when it was time to get something repaired that was covered the guy that gave us the warranty got fired for embezzlement with customer warranties and denied my coverage but they ask how they could make it right with out civil,ever since then I'm treated like royalty there I could sue the hell out of them it happen a year ago read more

sucks my husband was told my jeep would be ready by end of day today but called and now Kaleb is not there. I NEED MY VEHICLE NOW!!!!

Everytime that I go to this dealership, I always get exceptional service. They never disappoint me. From sales to service everything is top notch. Pete in the service department, always treats me like a family member. Very friendly and very professional. James in the sales department also treats me as a family member and like a good friend. As a Military Veteran, I highly recommend this dealership if your looking for a new or used vehicle or getting service done to your vehicle, this is the place to go! read more

I have never left a review for this dealership, but feel absolutely compelled to do so. I'm not sure if they weren't as busy as normal this Saturday, but I was in and out in just over an hour, oil changed and car washed. JOEL, my service department representative is hands down, fantastic and extremely professional. Thank you Joel! read more

The service advisor and manager were the worst I've ever encountered and can't be trusted, so it's best to avoid taking your vehicle there. After servicing my 2021 Ram 1500 TRX, both the front driver and passenger side fender liners were loose and rubbing against the front tires. When I took it back, they claimed it wasn't their responsibility. read more

Has been a while since bought a vehicle from this place, god it has gone downhill. I had an appointment with the sales person. Apparently they were off today and the appointment was at seven to where I could accompany my schedule truthfully, they be ashamed is how they treat all their potential buyers. Oh, what are you gonna do? I know I'm gonna go to Nyle Maxwell. Don't waste your time here. read more

Financing department changed the price by a couple thousand. When we asked why the price of the car changed, they said it was just "math." She was so rude and disrespectful. She said, Do you honestly think a multimillion dollar company would try and cheat you out of a couple thousand dollars? You just don't understand math." Horrible. read more

I highly recommend Gustavo he worked with me from the beginning to the end we looked at several different cars. He even had the sales manager call me and tell me that they were going to find me a car. Then he showed me this car. He stayed late for me and he made sure that it was thoroughly cleaned and delivered it to me. Personally, I love my new vehicle! read more

Mac Haik Dodge Chrysler Jeep Ram - 2017 Dodge Challenger SRT - Car Dealers Near Me - Temple, Texas

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Service department, especially service advisor Pete, has abysmal customer service and customer experience. Warranty replacement of two batteries took 3 days. Service advisor Pete had a condescending attitude at every interaction, and was extremely sarcastic throughout. Pete's reason that it wasn't finished on the second day was "because it was raining." It then took until 5pm on the third day to finish replacing two batteries. Horrible service experience, would not recommend this dealership to anyone. read more

This is what they did to me. First time the charged me 160.00 to test a battery. Then proceeded to tell me I won't get my car back until I paid while I put a battery in it. So I filed with the BBB. Got half back from them. The service manager made excuses of oh the cost of the techs tools his wage. Bla bla bla. An honest service manager would be hey man it's a bad battery and I won't charge you full price for that. Then this week had a bad spark plug. They charged me 189.00 bucks for a ten minute diagnostic. read more

My complaint is not so much against this dealership but Dodge. So if you don't buy a dodge you won't have to go to this dealership and have your $100K vehicle sit in the parking lot for 3 months. For a $100 part The other sad part about it that Chrysler Customer Support could care less. You've already bought the vehicle and stuck with. Conveniently there is no one to complain to. These people in Chrysler Customer Care work autonomously and have no supervision. At least that's what they tell customers I have a 2019 Dodge Ram 3500. In Jan 2022 the fro t axle went out and I didn't get back until April and the 4 Wheel Drive still don't work My transmission cable went out August 15 and they it will be October before they get the part Just don't buy a dodge and avoid these headaches I just should of bought a Ford. Even with the same problems I always got the sense from them they are working on the problem with urgency to get it resolved I had to give one star or the review wouldn't post. Dodge doesn't deserve one at all read more

Beware. My husband had his work truck in their sevice department. In a matter of 24 hours, almost everything in his cab was stolen. I mean everything down to the pictures of his family. After repeatedly calling and speaking to various people at the company nothing got solved. They were defensive and shady about the entire situation. Promised to review the 29 cameras they have to see who did it and then promised to call me with the answers. Nothing. Completely ignored us and did not care what so ever that his personal belongings were ravaged through and stolen while in their care and possession. Completely ghosted us. Just a heads up if you use this company for service, better clean out your car Completely because they will in deed take what they want or allow someone else access to it. What a shame. read more

I worked with Anthony. He did a tremendous job with showing me trucks I was interested in, and I eventually found a nice truck for a price that works for me. He was very knowledgeable and very upfront about any and everything! I absolutely recommend to anyone interested in shopping at Mac Haik to ask for Anthony directly! read more

Have customed ordered a 2022 Hemi back at the end of Nov. 2021 was told 8 to 10 weeks and maybe as long as 12 weeks. Have only seen any attention to my order is once in mid-March from the salesman. Finally stop by the 18th of May and acted like ordering a new car and was giving the same time in receiving my order. So I ask where was my car being 6 months since ordering. They said they can't tell anything about an order once it says it shipped. On the attachment status it's shipped before it's built by the dates and it hasn't moved in 60 days since it was shipped! read more

Mac Haik Dodge Chrysler Jeep Ram - Status from Dodge, take a look at the Vehicle Built and Shipped! Not a major car manufacturer. Still can't tell me where it is? - Car Dealers Near Me - Temple, Texas

No stars! This last experience with MAC HAIK was HORRIBLE. My vehicle was WRECKED on their property, and they did not want to be responsible. I had taken my vehicle to get serviced , and they told me the parts were on backorder for two weeks. We told Adam the service manager we would just bring it back when the parts came in. He then said for us to leave the truck. So we said ok cool we got a loaner so going on to three weeks my vehicle still hasn't been worked on and got hit by a driver that ran off the road. We then talked to the GM Jason and he was no help he told us that it's like if you went to HEB and park your car while going grocery shopping. Which is not the same. So to anyone that takes their vehicle to MAC HAIK in TEMPLE TX beware your vehicle is not in good hands. read more

Avoid this is the dealership. If you're worried about getting taken advantage of when shopping for a used vehicle, Olin Christian, salesman, is the poster child for the derogatory "used car salesman" stereotype. I bought a 2020 Ram 3500 in December, 2022. The carfax showed that the computer had been "flashed" which means reset so it doesn't show any problem indicator messages. I asked about it and of course "nothing to worry about" was the explanation. WRONG!! Within a couple weeks it was in the shop for a $4400 repair. Then a week later back again for batteries, apparently there are two... another $400 and was told I'll have a $1700 service coming up... none of which is covered by the $5000 insurance policy I purchased with the vehicle. I understand I'm buying a used vehicle and it's not going to be perfect, but this is ridiculous. Turns out, the dealership knew about these upcoming repairs and that is the real reason they "flashed" the computer - to get rid of the warning notices. When confronted they denied, lied, and then they got confrontational. "They" is Olin, the salesman, and the service manager whose name I do not know. The only redeeming person at this dealership is Jessica Simental in finance. She is thorough, conscientious, and honest. She should find a better place to work. I'm fairly certain she is underappreciated there. If it were not for her this review would be 1 star instead of 2. read more

The service department was good, but the technician they had come out to talk to me had an attitude and then said I'm just an apprentice. Issue- The TPS sensor goes in and out while driving but will read while sitting still and on initial startup. I took it in to get looked at and told them about the issue. They couldn't do anything, and the apprentice told me that my aftermark (Cold air intake) was causing a problem with TPS. Since it is not throwing a code right now, they can do nothing about it. That is the problem; it only throws the code when driving for about 30 minutes, so they will never see it. But the apprentice continued to act as if it was my fault and I was lying. This type of service is not warranted and shouldn't be allowed. The truck is not even a year old, and they won't do anything about it because it is not throwing the code. Who would lie about a TPS going bad?. Just do your part and replace it. Get better technicians without attitude to explain the issue. Believe in your customers. read more

My car kept dying so I brought it in they charged me $200 to run a diagnostic test. They called me the next day and said they couldn't figure it out and would have to charge me another $200. The next day I took my car to M&B auto in Belton and they fix my car in one day for $130....don't waste your time find somewhere else. read more

Most of my repairs have been excellent. I had some major work done on my Durango of over $5000. Car was returned to me dirty and had to be detailed. Dealer relies on text for updates. Never get a call without initiating. As a long time Dodge customer, I probably won't buy another due to split of Dodge, Chrysler, Jeep lines in new company. Too bad, as I have had some great cars! Jeep (2) Durango (2) Ram 1500 Aspen (1) 300 (1) and my favorite Crossfire! read more

Mac Haik Dodge Chrysler Jeep Ram - Chrysler Crossfire - Car Dealers Near Me - Temple, Texas

We had a rough start with our salesperson but this dealership went above and beyond. The sales manager Chance and new sales rep Jaron were absolutely amazing. Customer service was one of the best I've experienced from these two. They both made sure we were happy and taken care of. We will always come back here to look for a vehicle first and deal with these wonderful guys! read more

This place is an absolute joke! Took my truck in for warranty work. Ended up getting some preventative maintenance done . My service advisor was Michael. I was quoted a price and have that in writing. Come time for payment and the price increased by several hundred dollars for absolutely no reason. I paid it so I could get my truck back. I spoke with the service manager Adam and he said the amount paid was incorrect, he would adjust the invoice on Monday and call me back when a refund check was ready . It's been almost TWO MONTHS , I have now called over ten times , left voicemails, sent text messages and have had ZERO response back from Adam . Spoke with another manager Todd who promised me he was going to go make Adam call me back within 10-15 minutes and to stay near my phone. Welp , over a week since and still no contact from anyone . This place is an embarrassment to dealerships and will screw you over. Bought three vehicles from here but I guess the days of customer loyalty are long gone. Stay away from here and save yourself the headache and stress of dealing with crooks! read more

just now Colby in service was great. Called a few days in advance to schedule a time to drop my truck off for a warranty repair on the exhaust.. Dropped it off at the scheduled time and got it back next day. He kept in contact along the way and when the work was completed. Thank you for all your help. read more

If I could give less than one star I would. My father had his truck serviced in the past for an oil change and it came back leaking like a sieve and he had to bring it back. Just recently he brought it in for a recall service and a tire rotation. They FORGOT to tighten the lug nuts on one of his tires so after a mile on the way home the truck shimmied and the lug nuts SHEARED OFF. He's lucky he didn't lose the tire on the freeway! Yikes! read more

Subject: Scott-Red Jeep Liberty Made a 9 am appointment for Thursday , for 2004 Jeep Liberty for a/c service. Received a text from Colby, stating if I had concerns pls text him. About 4pm, I texted to find out if it's ready. No response. About ten minutes later I text again. Nope no answer. It's about 4:30 , got to pick up dog from groomer. So I called,ask for Colby. Another guy answers the phone. His response was to tell me,Colby was really busy today. This is not an overnight service unless you are informing the customer. The gentleman said Colby will call me back when he gets a chance. Well I'm home with the dog, have had my dinner and snack, it's 10:22 pm. If Colby calls you,let me know,because I haven't heard a word. Day 2- still no response via text or call. I called at 10:30 on Saturday. Guess who answered--Colby. He has no knowledge of me or my car. He goes to check. Freon has been refilled. Now checking compressor which may need to be replaced. I ask about cost he doesn't know, but will look into it. Will get back with me. I told him I'll be expecting his call. Finally calls compressor gone bad, and will take five days for a replacement.. And run a thousand dollars. Ok at this point a day service is now two, with the possibility of being seven days. Maybe it's just me, but no one has asked if I can bring car back this week, offer a loaner or to do my errands. I ordered the parts that were delivered to dealership about 1 pm. No one has taken the package where it goes, and a message left for Colby to expect the package,has not gotten it retrieved until I called about 1:30pm. Of all the things Colby couldn't tell me,he was able to tell me my car had been there three days. Actually I've been inconvenienced five days now. Car was finished TUESDAY (four damn days), I supplied my own parts ( since I would have to wait until Saturday for my car), Colby didn't greet or apologize for the waste of time,lack of communication. Sent emails and service review ( at dealership) to management. Still haven't heard a word. Mak Haik, and fellow yelpers, read my review of Don Ringler Toyota, if you want to know how service/parts should be managed. What is really going on??!! @Mak Haik Chrysler dodge jeep Still have not heard from the dealership 3/28/21! Williamettia " Netta" Scott Still no reply from mak Haik 4/12/2021 read more

Very disappointed in the service we received from this company. We had been looking for Tesla and shopping around. We never came across one we liked till we saw one at Mac Haik Temple. Was exactly what we had been looking for. Called my bank for financing and immediately after called the dealership. It was a Friday afternoon and spoke to a young lady Cynthia. She sent me videos and was asked to send the purchase order to send to the bank for financing and to send over payment. Never got order on Friday so I followed up Saturday and I was asked to go in. I had my daughters football game and said I would go after but needed purchase order. Cynthia said they were having issues with system. I went in after 3 on Saturday and was given purchase order. My bank was closed by then and I sent anyway. Told Cynthia I was worried about losing car and she said not to worry. Spoke to Chance the manager. Explained I had a medical procedure on Monday and that bank would be reaching out for sending money on Monday. He said no problem to pick up on Tuesday. Monday I finalized with bank and they were reaching out. I had my procedure and called later that day. Cynthia and Chance would not return my calls nor text. Called my bank on Tuesday and said they could not get ahold of them. I called dealership and was told Cynthia quit on Monday and that they sold the car. Asked to speak to Chance and he was off. Spoke to a Micheal who was a manager and he was no help. Said he didn't know what happened and would find out. Sent me a link to another Tesla that was older, more miles and none of the features the other car had and was $2,000 more. I declined and he said he would fix it and call me and I never heard from him again. Wednesday Cynthia text me and says the car was sold out fom under her. Said it's a common practice there and she was upset as she was losing her sale and quit. I can't blame her and such a shady practice. I wished her well and can say I'm very disappointed in the way they do business. I was later told a friend worked there and they told to do that to guarantee sale and sell another vehicle as they have already been approved and have the money. Disappointed in Chance and Chris for having zero customer service. Will not be buying from them or recommending them. read more

Service was great service took care of every issue we had and was resolved I definitely recommend Mac Haik for future customers.

These guy's are great! From the time I stepped on to the lot I was greeted cordially and assisted to meet with my sales associate. Chris Ford, my sales person was very friendly, kind, and very knowledgeable about the Jeep I was interested in. If he didn't know an answer to my question he took the time to get it. At no time did I feel pressured or apprehensive about my decision to buy from Christopher Ford, not to be confused with the another associate also named Chris. I would highly recommend Mak Haik, if you're looking to buy a Jeep especially from Chris. Thanks Chris! read more

Nick is amazing! Just bought a Jeep Wrangler from Mac Haik and Nick really made sure I was taken care of and worked with my schedule. We did have a bit of a wait getting the car, but everyone there made was very nice and entertained us while we waited for all the papers to go through. I definitely recommend this place to any car buyer! read more

Deceitful and unprofessional. Jason Scott sold us a truck, failing to tell us, it would not pass inspection. We have called multiple times, even spoke to Jason himself, he said he would make things right and never did. I called his boss, Michael Blackburn, left multiple messages with him as well and I have yet to hear anything back from him. I can't believe these two individuals represent Mac Haik. VETERANS DON'T BUY FROM THIS DEALERSHIP!!! Signing off, Two pissed off Veterans read more

Ernie Motloch Salesman is the absolute hands down best employee they have there!Ernie is very personable and professional and detailed. He came in on his day off to finish our deal this is our combined 6th vehicle we have purchased from him he is just amazing words can't do justice !!! I will never go anywhere else to do business but Mac Haik with Ernie. Thank y'all again for making us so happy!! read more

We bought a used Jeep and brought it to Mac Haik for diagnostic on the transmission it was slipping and brake job. We paid $150 to have the car diagnosed. kyle thr service guy wasn't listening to us and we had to repeat ourselves that we didn't want anything fixed until we knew it was worth repairing. Kyle called back and said the transmission was dirty and needed flushed and the brakes needed to be fixed.There were other things that needed to be done but nothing bad enough to keep us from keeping the car. After spending $1000, I drove it off the lot and the same transmission issues were still happening. When I called Kyle back he was very defensive. I hung up on him I don't tolerate defensive service workers. My husband called him back, he then tells us he doesn't know if the transmission was bad or not it would have to be looked at... WE PAID for it to be looked at and give us a detail report of what it needed. Adam the manager said to bring it back and he would look at it again. We took it back only to find out the transmission is bad and it would cost an additional $5000! Had they done their job in the first place we wouldn't have worked on the car and known it wasn't worth salvaging. I called the manager Adam back 2 times and he never answered my call. What a waste of money and time. Sad that's the way they run their business. @machaik read more

Great experience overall. Finance guy was awesome. He is a version of Chris Farley but just bit heavier. Hahaha inside joke with him. Awesome Experience from start to finish read more

Alway revived great service every time I took my cars in for service, these people in the service dept. are great.

Very disappointed in the way my daughter was treated she kept getting the runaround till her extended warranty ran out now she has to pay a mechanic to fix what was covered by the warranty was lied to from the start won't buy anything else from them read more

If you want your car repaired in a timely manner by competent individuals I suggest you choose another shop. They have held my car ransom for over three weeks, claims they lost the check from the insurance to cover all of the repairs and keeps ordering incorrect parts time after time. It was a fender bender guys. I could've gone to the pick and pull and had a friend do a faster and better job. I purchased my vehicle from this location so I thought it would be a reputable company to fix it, fix it right, and fix it quick. Boy was I wrong.. read more

I showed up at 7 am for an oil change and I was the 2nd customer. I didn't get out until 2 hours later and they also broke my lug nut key. I was told to contact my dealership for another key. I was charged $65 from my dealership and they aren't charging labor to bust off my other lug nuts. Mac haik refused to cover the cost of replacing my lug nut key they broke! Poor customer service and I won't be going back! read more

I could not be happier with Mac haik's service department. Brought in ram pickup with busted tail light/housing; middle of the afternoon, on the fly, no appt. they had the part in stock, were quick, fair priced, friendly, professional. In and out in under an hour! Ernie and the whole department were absolutely a pleasure to deal with and I will not hesitate to use them again in the future. read more

We've bought two vehicles here. We been very satisfied both times. This place is most likely or go to car dealer as long as we live in Temple. read more

The prices are high and the customer service leaves a lot to be desired. I inquired about the free WiFi they advertise on their website to the young girl in the service department working at the cashiers desk on Jan 11th 2016 (Elizabeth). She said that she doesn't know the password but the WiFi doesn't need a password. I informed her that it does in fact need a password for the machaikcdjcustomer profile. She just says "well, I don't know" and just went back to doing whatever she was doing before. Good (or maybe even decent) customer service would have gone something like this: "I'm not sure why you're having issues logging on to the customer WiFi account. Let me call someone to see if there is a password or if the router needs to be restarted. Please have a cup of coffee and I'll let you know if there is something we can do." As I am writing this, she is complaining to her coworkers about her job here. She misses working for her dad and hates answering the phone. I'm all for people airing their grievances to coworkers, but not within earshot of customers. The service agent, Lance, was nice enough and not too pushy on the up sales (the only reason I'm giving them 2 stars). read more