I wanted this vehicle and told dealer that I was going to secure my own financing on a Friday and…read morecome back to get paperwork done on Monday and by that time he had sold the truck to someone else!!! NOT HAPPY!!! BAD BUSINESS PRACTICE!!

Great communication and quick, easy sale. Vehicle as described. Bit of a drive from my house but…read moreworth the trip.

Although the staff was really polite and accommodating, we couldn't help but feel like we got…read more'taken' on the price. The price on our new Honda Pilot online was a discounted $50k. We got to the dealership and the sticker price was $54k, but when we received the 'offer' from the Finance Manager, it was $58k!!! The salesman said it was because of 'the market fluctuations'. Additionally, the vehicle we went there to test-drive was mysteriously not there when we arrived. (we had made an appointment that was confirmed over the phone in the days prior) We bought the vehicle that was there, even though it wasn't the color we originally wanted, but we probably won't go back there again.

I have brought my car in a number of times now to this dealership. I have always encountered…read moreexcellent and friendly service and staff. Communication with process is excellent. They kept me informed of what was going on, what was needed, price and timeline. Highly recommend

3rd Time purchasing a vehicle from Jhon, and last assisted by Owen. Great service as always, no…read moreways around or trying to get u on vehicle ur not interested with. and with a guarantee approval 100%. Definetly recommend and will come back if needed.

Awesome people,honest and very friendly, I would recommend this dealership.read more

This company is extremely dangerous when they sell scooters, the first they sent my son out they…read moreleft two bolts out that held the engine in place. It took 3 times returning to their place which was almost an hour trip!!, Before they could fix it correctly. It works for 2 months and the scooter was just plain junk. They have done nothing.... DO NOT DO BUSINESS WITH THEM ON MOPEDS, THEY COULD KILL YOUR KIDS!!! The purchase contract was generated 08/08/2018. As for your comment about myself posting under a different name is totally inaccurate!

I saw a quote in here saying " we appreciate our customers" I am sorry but I didn't see that at…read moreall. We were trying to became a customer and was mistreated from an employee. The person called me "stupid" (because I was asking something and I was trying to understand how it works) I know that for cars and four Wheels if you live in NH, but buy in Massachusetts you don't have to pay tax, so that was my question and instead of the person answer me explaining that doesn't apply for scooters, the person was very rude, she said that the scooter was sold out and that she doesn't want to deal with people like me. The whole conversation she was being rude answering things like: you are not buying a car, are you? This is your option buy or not! Because I ask a question? I just wanted to understand how it works if the same rules apply for scooters. You usually think that a serious business will appreciate their customers as they said and treat you nice, answering your doubts. But not this place and if you think that stopped there, NO. After I posted a bad review saying what happened and how mistreated I was someone text me ON MY FACEBOOK to insult me again in Portuguese swearing at me. Very unprofessional behavior. This kind off attitude has a name "harassment"

Just picked up my 26' GMC Canyon from Bill DeLuca GMC in Haverhill Ma. This had to be the easiest…read morevehicle purchase I have ever had. 95% of this deal was handled via text messages and a couple of phone calls. My sales professional Donnie Ethier was the easiest person to work with, he listened to what I was looking for and got to work finding the exact vehicle for me .He had the truck transferred to the dealership in Just a couple of days. Once vehicle was on site final numbers were agreed upon again without me having to actually go to the dealership and sit for hours i don't believe i ever waited more than five minutes for a response to a text or a return phone call. There was no "let me check with my sales manager" garbage or any attempt to sell me extended warrant paint protection etc. when we agreed on a pickup date and time, I went to the dealership. The truck was ready, signed the paperwork, and got a very detailed explanation and demonstration of the vehicle operation. I was on the rode home in less then 90 minutes. This was an excellent buying experienc. Other dealers could really learn a thing or two from Bill DeLuca GMC and Donnie. Thank you

This is the epitome of Professionalism and Excellent Customer service. I have to mention the…read moreReceptionist and David in the Service Department. The Receptionist assures me that whatever I needed to get done, is just as important as any other job and David confirms it by the way he spoke to me and get the job done. I was very impressed and EXTREMELY SATISFIED. Great job Guys!!

Good afternoon . I want to tell you my experience of buying a car at this dealership. When buying…read morea car, I pointed out the car's shortcomings, to which I was given the answer that they would fix it! 1 . The bumper is set with a gap on one side, which indicates that it was most likely replaced. On the way home, my tire pressure light came on and the fog light fell out (this is the best after sales preparation, maestro bravo. I reported this to Ross, I was given an answer that they would do it the next time I come. I came one more time a week later, you won't believe it, but they didn't reset the sensor error, the interior light bulbs (8134030110) (this is the original Ross number, if you need it!!) of course didn't come! They tried to fix my fog light, but alas, again failure, the fog light did not fixed and loose. Why is the tire sensor on? Ross's answer - we will do it next time along with the interior lamps (8134030110) (this is the original Ross number, if necessary). As a result of my trip, I received 2 M6 screws to secure the fender liner, and that's all .definitely worth the wait for a week) in the end!!! after 2 weeks Ross simply does not answer or pick up the phone! draw your own conclusion. Unfortunately, nothing was done that was promised in 3 weeks

what a joke. I bought a car from this place in may. When I went to change the oil I couldn't get…read morethe drain plug off. No one could. I needed a pneumatic chisel to cut a groove into the metal, then use that with the chisel to back it out. The crush washer was completely flattened. Its like they used an impact wrench to put the plug on. around the same time my brakes starting squeaking loudly and only got worse. I brought it to a mechanic who then showed me that the pads installed by CSauto were the wrong size. The pads could have broke free causing me to get into an accident. The service this place does on their cars is ridiculous. They have no idea what they're doing and I'd be worried about every car on their lot. Like I said, this place is a joke.