Every once in a while we run across someone in a service industry that genuinely loves what they…read moredo. Their approach to their craft is filled with more than "customer service". It is filled with genuine kindness which is a lost art in this fast-paced me-me-me world. If you would like to experience this rarity, stop by Texas Auto Group TX and ask for Deya. You will feel it right away.

My 30 Day car buying review . 2008 Porsche Caymen S was shipped to the house. I started the car up…read moreand WARNING........the driver information center had 1. Side marke light warning light is out. 2. Large red explanation on the dash( warning light ) 3. The car has a bose sound system with a Sony head unit. Only front speakers work and you can turn the stero all the way up and it's still not loud. A&D audio in tarpon springs wants 130 to pull the unit and tell me what's wrong. 4. My License plate is expired and I have the car parked in the garage waiting on Texas auto group to send another temp tag till they get my out of state tag. AND NOBODY WILL CALL YOU BACK. CONGRATULATIONS ON YOUR NEW CAR..............better buisness and the state attorney need to be notified of this group.

Michael, Kimberly and Mitchell with Team Autoplex provided excellent service. My car had rear…read morebumper damage. Mitchell discussed the cost of repair vs replacement and I chose repair since the damage was minimal and the car is 7 years old. They went above and beyond with service. They repaired the bumper so it looks brand new but they also took care of other scratches that have happened through the years. They detailed the exterior and interior of the car so it was looking shiny and new when I picked it up. Mitchell ran a carfax report to see if there were any recalls on my make and model car. All of that and my final bill was less than their estimate. Superb service and honesty. I cannot recommend this team enough.

I was looking for a car for almost 3 months. I talked with at least 15 salespersons. By far, Mitch…read moreat Team Autoplex was the best to work with. He is personable, available, and provides top tier service. The service and professionalism were so good that I ended up buying a wheel powder coat and ceramic coating to go with my new car. One stop shop. You can't go wrong here! A white hat dealer in a black hat world. 5 stars!

They start you off with an online request for an appointment, but then when you get here, you're…read moreout in a queue to wait regardless of your appointment time. Thankfully, rain made today a slow business day and I was next in line. Tireni was assigned to my appraisal. Took a quick 2 minute survey of my details, and put my car through the process. They estimate. 30-40 processing period. I gave up my keys at 2:10p, my car was moved at 2:17, returned at 2:32 and I received my appraisal at 2:43. A very well timed process. Fast forward a month, I ordered a car to be delivered from Louisiana location for a test a drive. $200 non-refundable. It took two weeks and the tracker sucked, rarely updated. But it eventually came in. And the test drive process was a breeze, again in and out in less than 20. The gal hated the car (Genesis gv70 Electrified). Too cramped, but very pretty. So we passed, but the staff and service was easy and non-invasive Definitely recommend if you're looking. No negotiation, but no hassle either.

I am extremely disappointed with my experience selling my 2017 INFINITI QX50 to CarMax Southwest…read moreFreeway. CarMax issued me a new $5,000 offer by email at approximately 3:04 PM on September 2, 2026, with Offer Code PE5S3D3M, valid through September 9. I presented this offer to the employee before signing the sale, and the transaction was not completed until approximately 4:18 PM. Despite this, CarMax completed the sale for only $4,600 without clearly explaining why the newly issued $5,000 offer was not honored before I signed. I contacted Customer Relations and opened case #01032923, provided documentation, and have spent additional time following up to resolve the issue. This experience has been very frustrating and has seriously damaged my trust in CarMax.

I've bought two cats here. I wouldn't go anywhere else. Even got to meet the guy in commercials…read more Everyone really nice and made things easy

They gonna get you the car yeah, but at what cost. U gonna be worried about the your purchase …read more They gonna tell u a monthly installment but u be paying more than that. They call it "their insurance" no warranty if you want warranty u gotta pay for it . U tell them u found a problem early on from the purchase they say we will call u to get it checked. Guess when they calling... never! It's been 5 months since bought the car. It's now in the mechanic getting the suspension fixed, whenever I have some money gotta check the oil cuz it's leaking all over the engine. When I go at a certain speed, and I hit the brake (nothing of another world) the car be shaking . I could go on and on and on....... But I got a car right?. I wouldn't give a single star. But sincerely thank you

Great service as always. Stopped by for car inspection. Done before I could make a second phone…read morecall. Devoted customer for 20+ years. If you need more serious repairs, check with them. Sometimes, they can do.same day service. They also do pick and drop off if you work nearby depending on your distance. I used to work by the Galleria and they dropped me off to work.

They did my husband's car right away just communicate with them information about your vehicle…read more They would do it and also my husband had an insurance with the dealership. There were accessible to use it and they will call you and let you know what's wrong with your car.

I had a really good experience here. Viktoriia was very helpful and made the whole process much…read moreeasier for me. She was patient with all my questions and never made me feel pressured. Everything was explained clearly, and she kept me updated throughout the process. I really appreciate her help and would definitely recommend her to anyone looking for a car.

Such a positive experience! Viktoriia was incredibly professional and helpful. She answered all my…read morequestions, kept me updated, and made the whole process much easier than I expected. The team was friendly and welcoming as well. I'm very happy with my experience and would definitely come back again!

Alex assisted with my purchase and make everything a breeze. he was very professional and…read morecommunicated effectively. this was the most smoothest process ever. thank you for everything Alex!

Sold me a car with the check engine light hidden and some other issues not mentioned. They then…read moresaid that they would repair it free of charge but in reality never repaired it and I had to pay a mechanic to get it fixed. Not an honest dealership.

I bought a 2019 Jeep Cherokee Latitude from Christian Sanchez. He was really nice and encouraging…read morebefore the sale, of course. Once I got the vehicle home, I noticed the paneling coming apart. Then the check check engine light came one. Their business dealer took care of the light, no problem. But the company said DT had to approve the body work via Silver Rock. Christian made up an excuse as to it was up to me to inspect the vehicle before accepting it. Of course, I was overwhelmed as I had just purchased an older model from another whack dealership. I had been given the run around from another. Honestly, I think the entire ordeal made me sick! Then the man tried to play the victim! I will continue to say, salesmen are sleazy, I dated one! If I were you, I wouldn't do business with DT unless you know your purpose is to get another car, and not from them. They could have easily sent me to the company and approved the panel. Just sad.

I was initially pleased with the vehicle, but they sold me a LEMON! When I first got the vehicle,…read morethe clock was not working, and the gas door would not close properly. I called and spoke with the salesperson at DriveTime, who told me to have the vehicle placed on a diagnostic machine. We were only talking about the gas door and the clock at this point. Shortly after, I noticed something hanging from my truck. I took it to two different places, where I was told it was the water guard. They advised me to call the dealership to have it replaced, which I did. However, I was told I didn't need the part. They informed me that they didn't have the part but recommended I take it to a nearby shop to fix it cheaply. This all happened within my 30-day warranty period. The claim that I was asked for pictures is false was never asked for anything. Instead, I was brushed off and directed to a no-name shop because DriveTime did not want to fix the issue! Additionally, the wrong tires were installed on my truck. I was told the tires were brand new, yet I ended up with three flat tires that blew out on the freeway, putting my life in danger. I had no choice but to pay for new tires myself. They would rather I would have driven on the rims or died. I was not offered any reimbursement. Instead, I was told that an investigation would be conducted with no guarantee of approval. The bottom line is that the tires provided were too small for the truck, which jeopardized my safety. DriveTime responded that they cannot offer reimbursement which I told them was unacceptable. If I had died on the freeway because of your negligence, then what? I told them that i8 thought this was a reputable company to purchase a car from. The advertisements seemed honest and legitimate, but in reality, they sell people lemons, misrepresent vehicle conditions, and fail to consider the inconvenience caused to buyers. I demanded a reimbursement for the issues caused by their negligence and dishonesty. The way I am being treated is utterly ridiculous, and I want to make others aware of my experience.

Reza and crew did amazing work. Maximum respect for these kind folks. Serious, helpful and…read morehonorable - these guys are golden.

i got into a fender bender and they did a great job making it look like nothing happened for a good…read moreprice.

Just bought my new-to-me Pacifica from Zaki. Such a great experience from start to finish. Zaki was…read morethorough, answered all my questions, addressed the issues as requested, kept the process moving without making me feel any pressure. He made a few suggestions that put more money in my pocket on the sale of my existing car. He also showed me his research, looked at alternative cars I could consider, and explained his pricing approach. Not at all a typical used car buying experience. King Brothers is small enough for the personalized experience, but large enough to know what they are doing. Excellent experience!! And I love my new(er) minivan every time I drive it! Note: I bought from the Barkers Point location

Car buying can be a nightmare. Zaki is uniquely gifted at putting those fears to rest. From the…read morequality of car and information regarding it to pricing that will have you leaving the dealership patting yourself on the back for getting such great value, King Brothers covers all the basics. We were concerned going to a smaller dealership that we would have issues finding financing that didn't cripple us. Not a concern here. If this wasn't enough, Zaki has proven that he has the goods to build a premier dealership as the personal care that he places on cars and customers is apparent from the time you meet. You will likely be taken aback by the way that Zaki balances being personal and professional, knowledgeable and compassionate. Unfortunately we had a situation arise causing us to not be able to purchase from Zaki (completely our fault) and he was more than gracious and understanding. While we didn't get to purchase from Zaki( this time), we will be referring all of our friends and family to King Brothers. I only write reviews that I am utterly compelled to, and after spending weeks going through the car shopping fiasco, meeting many wonderful and terrible people, Zaki was the star that outshined them all. I wish Zaki and King Brothers nothing but success as this is just the type of experience we need in the world. Whether you purchase from King Brother's or not, you can rest assured that this 5 star rating (at this time) is not a fluke.