Michael, Kimberly and Mitchell with Team Autoplex provided excellent service. My car had rear…read morebumper damage. Mitchell discussed the cost of repair vs replacement and I chose repair since the damage was minimal and the car is 7 years old. They went above and beyond with service. They repaired the bumper so it looks brand new but they also took care of other scratches that have happened through the years. They detailed the exterior and interior of the car so it was looking shiny and new when I picked it up. Mitchell ran a carfax report to see if there were any recalls on my make and model car. All of that and my final bill was less than their estimate. Superb service and honesty. I cannot recommend this team enough.

I was looking for a car for almost 3 months. I talked with at least 15 salespersons. By far, Mitch…read moreat Team Autoplex was the best to work with. He is personable, available, and provides top tier service. The service and professionalism were so good that I ended up buying a wheel powder coat and ceramic coating to go with my new car. One stop shop. You can't go wrong here! A white hat dealer in a black hat world. 5 stars!

They start you off with an online request for an appointment, but then when you get here, you're…read moreout in a queue to wait regardless of your appointment time. Thankfully, rain made today a slow business day and I was next in line. Tireni was assigned to my appraisal. Took a quick 2 minute survey of my details, and put my car through the process. They estimate. 30-40 processing period. I gave up my keys at 2:10p, my car was moved at 2:17, returned at 2:32 and I received my appraisal at 2:43. A very well timed process. Fast forward a month, I ordered a car to be delivered from Louisiana location for a test a drive. $200 non-refundable. It took two weeks and the tracker sucked, rarely updated. But it eventually came in. And the test drive process was a breeze, again in and out in less than 20. The gal hated the car (Genesis gv70 Electrified). Too cramped, but very pretty. So we passed, but the staff and service was easy and non-invasive Definitely recommend if you're looking. No negotiation, but no hassle either.

Shadi was helpfull and professional. He and a lady whose name I didn't get ensured a smooth process…read morefor me to get in and out without delay. I'm content with the vehicle I chose. I know if I had any questions or issues, I could reach out to staff at this carmax location.

I've bought two cats here. I wouldn't go anywhere else. Even got to meet the guy in commercials…read more Everyone really nice and made things easy

They gonna get you the car yeah, but at what cost. U gonna be worried about the your purchase …read more They gonna tell u a monthly installment but u be paying more than that. They call it "their insurance" no warranty if you want warranty u gotta pay for it . U tell them u found a problem early on from the purchase they say we will call u to get it checked. Guess when they calling... never! It's been 5 months since bought the car. It's now in the mechanic getting the suspension fixed, whenever I have some money gotta check the oil cuz it's leaking all over the engine. When I go at a certain speed, and I hit the brake (nothing of another world) the car be shaking . I could go on and on and on....... But I got a car right?. I wouldn't give a single star. But sincerely thank you

Great service as always. Stopped by for car inspection. Done before I could make a second phone…read morecall. Devoted customer for 20+ years. If you need more serious repairs, check with them. Sometimes, they can do.same day service. They also do pick and drop off if you work nearby depending on your distance. I used to work by the Galleria and they dropped me off to work.

They did my husband's car right away just communicate with them information about your vehicle…read more They would do it and also my husband had an insurance with the dealership. There were accessible to use it and they will call you and let you know what's wrong with your car.

I want to think of Texas car club for helping me get into the SUV that I've been looking for. They…read morehad great service very knowledgeable. Easy to work with. I'll refer my family and friends to them. Thank you again Texas car club.

Out of state buyers, don't rely on all of the 5 star reviews and their inspection sales pitch. Our…read moreexperience as an out-of-state buyer with Texas Car Club has been extremely disappointing. What should have been an exciting purchase has turned into a nearly two-month process that is still unresolved. We've had ongoing issues obtaining the vehicle title and receiving temporary tags, creating unnecessary stress and making it difficult to legally drive the truck, multiple times. All communication has been very difficult - nearly every update required us to chase down answers ourselves, with multiple calls and messages going unanswered. The condition of the truck upon delivery also did not match what was advertised. Despite Texas Car Club's claims of a thorough inspection and detailing process, the truck arrived with a dead battery needing to be replaced, a headlight that needed to be replaced, and an interior that was noticeably dirty along with other issues not mentioned when asked during the buying process. The transport driver even told us the truck had to be jump-started just to get it on and off the transport trailer, making it difficult to believe these issues weren't well known before it left the dealership. Buying a vehicle from out of state requires a great deal of trust because you can't inspect the vehicle or handle the transaction in person. Unfortunately, that trust was never established with Texas Car Club. Between the unresolved title and temporary tag issues, the condition of the truck upon arrival, and the lack of follow-through after the sale, we have been left feeling unsupported throughout the process. As for the IKON technology - do not fall for that either. Once I challenged the $1,100 added fees for an after market and unadvertised item, they said it would be removed for $700 due to the 3 hours of labor. I received the vehicle with it still on. I removed it myself in under 5 minutes. While we like the truck itself, the overall buying experience has been frustrating. We hope Texas Car Club improves its inspection standards, communication, and post-sale support so future out-of-state customers have a better experience than we did.

Alex assisted with my purchase and make everything a breeze. he was very professional and…read morecommunicated effectively. this was the most smoothest process ever. thank you for everything Alex!

Sold me a car with the check engine light hidden and some other issues not mentioned. They then…read moresaid that they would repair it free of charge but in reality never repaired it and I had to pay a mechanic to get it fixed. Not an honest dealership.

I was initially pleased with the vehicle, but they sold me a LEMON! When I first got the vehicle,…read morethe clock was not working, and the gas door would not close properly. I called and spoke with the salesperson at DriveTime, who told me to have the vehicle placed on a diagnostic machine. We were only talking about the gas door and the clock at this point. Shortly after, I noticed something hanging from my truck. I took it to two different places, where I was told it was the water guard. They advised me to call the dealership to have it replaced, which I did. However, I was told I didn't need the part. They informed me that they didn't have the part but recommended I take it to a nearby shop to fix it cheaply. This all happened within my 30-day warranty period. The claim that I was asked for pictures is false was never asked for anything. Instead, I was brushed off and directed to a no-name shop because DriveTime did not want to fix the issue! Additionally, the wrong tires were installed on my truck. I was told the tires were brand new, yet I ended up with three flat tires that blew out on the freeway, putting my life in danger. I had no choice but to pay for new tires myself. They would rather I would have driven on the rims or died. I was not offered any reimbursement. Instead, I was told that an investigation would be conducted with no guarantee of approval. The bottom line is that the tires provided were too small for the truck, which jeopardized my safety. DriveTime responded that they cannot offer reimbursement which I told them was unacceptable. If I had died on the freeway because of your negligence, then what? I told them that i8 thought this was a reputable company to purchase a car from. The advertisements seemed honest and legitimate, but in reality, they sell people lemons, misrepresent vehicle conditions, and fail to consider the inconvenience caused to buyers. I demanded a reimbursement for the issues caused by their negligence and dishonesty. The way I am being treated is utterly ridiculous, and I want to make others aware of my experience.

Notice how they say your only covered until 5k miles which is not much, or you can return the car…read morebefore 5 days. Well that would work if the car showed any signs of problems before the first month. Thats the point I'm making, you people are selling cars that are just barely capable enough to last past warranty deadlines, then want me to pay for all repairs since now their "not covered" anymore

Reza and crew did amazing work. Maximum respect for these kind folks. Serious, helpful and…read morehonorable - these guys are golden.

i got into a fender bender and they did a great job making it look like nothing happened for a good…read moreprice.