1. Auto World 2000

0

Modesto, CA

Auto World 2000

5.0 (1 review)
Open 8:00 am - 4:00 pm

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Services - Auto World 2000

Bumper repair

Auto frame testing

Rear-end damage

Auto World 2000 Photos

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6 months ago

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Car Pros 1

Car Pros 1

4.9
(86 reviews)

I've taken my Lexus here for a few years and recently needed service. Carl, the service manager is…read moregreat to work with and the owner is too. I recommend Car Pros.

I recommend everyone STAY AWAY from this business. My sister called Car Pros 1 and she was told I…read morecould bring my car in to have the engine removed but that they wouldn't be able to get to it until after the weekend (I had my car towed to Car Pros 1 on a Friday). During the first two weeks they had my vehicle, I called them several times and left messages. Once when I called, Carl answered and told me he wasn't sure what was happening with my vehicle but that he would find out and call me back. My calls were not returned. After the third week, I finally reached Carl on the phone again. I asked Carl why they hadn't started working on my car, and he said in a sarcastic tone, "Oh, I don't know, maybe because we're busy!" They were supposed to take the engine out and deliver it to Modesto Engine-Renu, then reinstall it when Engine-Renu was done rebuilding it. They were very aware of this from the beginning but came up with a bunch of excuses. When asked why they didn't call me, why they didn't communicate with me, neither had a clear, sensible answer. The fiasco continued until finally, Car Pros delivered my engine to Modesto Engine Re-Nu, who rebuilt my engine in 2 weeks and returned it to Car Pros. Then the delays continued. My sister took over communication with Carl and/or Mishu, hoping they would do their job. Carl told my sister two different times that my engine would be ready on a certain date and that he would have the total cost ready for her. He never called her, and the delays continued. All in all, Car Pros had my vehicle for a total of 7 weeks! They billed for 17 hours labor which took them 7 weeks to complete, SEVEN WEEKS!!! Car Pros broke the hood prop rod retainer and the hood prop was just lying on the engine. An employee said he would "...get one from another car!" It didn't fit and the employee said Carl would have to order it (as if I would EVER take my car back to that crappy excuse of a garage). I called Car Pros to tell them my fog lights and cruise control weren't working (left a message on Mishu's voicemail). Car Pros never returned my call !!! To top it off, they charged substantially more than their estimate. If you take your vehicle to Car Pros 1 in Modesto for any reason, you are playing Russian Roulette with your car's repairs. Any response to this review from this business will be more garbage, I assure you, as this place is shifty and downright dishonest.

Auto World 2000 - bodyshops - Updated July 2026

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