My ford Cmax keeps dying and has to be jumped. Morgan Automotive replaced the battery about 6…read moreweeks ago and the car continued to have problems. I brought the car to the Ford service center to have the electrical system looked at ( for a $125 fee!). The service tech said "you need a new battery it tests "recharge and test"". I told them that I didn't believe it was the battery. The ford service tech said "computer isn't showing any codes" and refused to do any other diagnostic tests. He said they could only sell me a new battery (at $155!!!) but that was it. I picked it up decided I wasn't going to spend any more money Ford "Service Center". I took my Cmax back to my Morgan Auto mechanic and showed him what Ford said and he laughed. He said, he would test the electrical system and see if he could figure it about. 1 HOUR later the Morgan mechanic called me and said he found an electrical ground and fixed it and believed that was the draw on battery. Ford Service center is a JOKE. Their service people are no better than tech support. Morgan employs actual mechanics and actual repair your vehicle. I have used Morgan for simply repairs - oil change, tire replacement, battery replacement for year. I now know I can and WILL take all my automobile repair business to them.

The Manager, the workers, and the owners here take great pride in their work and the product they…read moregive the customer. I had the good fortune of dealing with the Oil changing business as well as their auto repair business located right behind. Good people, fair pricing.

Had zero wait time for my state inspection. Was in and out in less than 20 mins. Really nice…read morefellas and they do have dogs on site, but they were incredibly friendly and greeted me with tail wags. I will 100% be back!

In and out for my emissions in less than 20 minutes. They also were able to accommodate my extra…read morehigh top van in their garage which was amazing as others nearby said I was too tall for their garage. Thanks guys!

I went in because my windshield wipers were not working. They told me that the windshield wipers…read morewere not installed properly. By the way, they installed them 2 months ago and charged me $225 reinstall them correctly.

I came here after my car was rear ended by another person recently. They had Geico insurance, and…read morebrought me to this place to get my bumper replaced. My experience with this team was fantastic. They fixed everything up super fast, and my car looked good as new. The repair only took three days, and when I got my car back they had vacuumed out the whole thing and given it a car wash. I couldn't have been more pleased! I might come here myself to get some other small repairs fixed, just because they were so good. Highly recommend them!

They are very friendly. I came across them by chance and i feel lucky that i did because the…read moremechanic did a great job at a fair price and really helped me out of a difficult situation since I was from out of town and had broken down. He did the work quickly and efficiently and i was on my way in a decent amount of time- highly recommend

Went in for car inspection but just to find out they couldn't pass my inspection because of my…read moretinted windows (which I understand).... Instead of them looking at the car knowing it wouldn't pass they still inspected it and charged me... waste of my money and time will definitely never come back here again... thanks for nothing

Tri-City Auto Warning: Dishonest Service, Scammers, Voided Refund, and Vehicle Put at Risk"…read more It's rare that I leave negative reviews, but my experience with Tri City Auto was a complete nightmare. They charged me $773 for faulty work based on a diagnostic they never properly performed. I was told my Q3 Audi needed a thermostat--only to later learn it didn't. The part was ordered incorrectly three times, delaying repairs. I was then told by Jennifer McCormick, I should be grateful she did not charge me for their mistake because it cost them money. My car was initially promised back the same day but wasn't returned for two days. The day after pickup, my car wouldn't start, I was able to get a battery jump, to make it to Jiffy Lube (less than 1 mile away) for a battery replacement. Within minutes the dashboard lights lit up, smoke billowed from under the hood and fluid poured from the bottom of the car. Jiffy Lube discovered the intake hose hadn't been properly reconnected--posing serious safety risks to me and others as I was about to travel out of town. Tri City agreed to tow the car back and offered a loaner, which was the only positive experience. They eventually admitted the thermostat wasn't ever needed and said they'd issue a refund. The owner can also express sometimes things just happen and things can go wrong. However, the refund receipt was vague, and when I asked for clarification, shop supervisor Jennifer McCormick responded unprofessionally--handwriting unclear notes on the receipt. I followed up via text, simply requesting confirmation of the refund details. Within minutes, Ken McCormick, the owner, called me with a hostile tone, stating, "I already told you what the refund was for." Despite having printed documentation and screenshots of the initial refund, Ken and the Tri-City team ultimately reversed and voided the promised refund transaction. I had to take my car to another repair shop, where the technicians expressed serious concerns about the work Tri-City performed. All dashboard lights are now on, and there appears to be additional electrical damage. I've already lost over a week of access in my car, now using LYFT and incurred more than $1k in additional repair costs--potentially even more. Tri City Auto is dishonest, unethical, and extends dangerous. I would never trust them with my vehicle again and strongly advise others to avoid this shop. what they are doing to people is so unfair and I would not wish this treatment on anyone.

I had the feeling I had some flat tires because pressure wasn't working low and they helped me out…read moreby checking. Dash and friendly.

I went in for an oil change and ended up needing a lot of additional work. They were very thorough…read moreand detailed in letting me know what repairs were necessary. I felt like prices and options were fair and services were professional.

UPDATE: Lonnie's took a look at the car again, and even drove with me to help identify the sound…read more They meticulously went through different components of the front suspension to try to determine what the issue was. It ended up being a stripped bolt on the front left sway bar link that attached to the subframe. I am impressed with their attention to detail on this, and I appreciate that they really wanted to get it resolved. They also didn't charge me for any of the work, which included a brake flush to fix the brake issue I noticed after the first repair. I highly recommend them, and I think it says a lot about a business when they own a mistake and fix it. Thanks guys!

Came here for the first time as I was in need of a tire change. I was going to go to another place…read morea little further away but decided to give AW a call. The lady who helped me on the phone was so sweet and calming. She got me exactly what I needed. Once I stopped by she remembered speaking with me and ensured I received what we spoke about. She had a very calming effect to what could have been a stressful situation. The price she' quoted me was much lower than where u was originally going to attend which is one of the reasons why I came here. They replaced my tire in a timely manner. AW kind of checked all the boxes for me to return in the future. Overall great experience.

So AW's has been around for a very long time and I must say some of the things in the past has been…read morea bit questionable but the prices has always been fair and service was adequate. But now the business is under new ownership and management and I must say that coming into the place was such a Delightful change of scenery. Upgrades and improvements abound and there is more to come with expanded seating in the customer waiting area and new touches to the decor. The wonderful Lady at the counter, Alicia, was very nice and accommodating. I went in to get my tire serviced because I had a slow leak the night before. I used fix a flat to get home from work but ,the gentleman who looked at my tire, discovered that the fix a flat had literally plugged the hole from inside (it tends to do that sometimes but I had to make sure). He gave me a complementary air pressure check for all four tires and charged me nothing for his service which I thought was very, very nice because he did put in a lot of effort to find any possible leaks and pressurize my tires. I thoroughly recommend this business because of the hospitality, the cleanliness, the obvious improvements and the quality of service.

They always have what we need or they can get it quickly! The staff recognizes me when I walk in…read moreand know all my vehicles!

Mario was amazing! Thank you for getting my mother's car fixed. Got battery for it, he installed it…read morein minutes! Great customer service and very friendly!