I just walked out of the store. I went in with my bf, he needed stuff for his truck. At first the one employee opened the door for us. We looked for what we needed, i walked around because i didn't actually need anything. While my bf had a question, the guy answered it and attempted to look it up for us. After that we figured it out but i listened to the employees chatting while my bf finished up. The employees literally hate their jobs. It was the conversation they were actively having. The one guy who opened the door was complaining about how he handled a call with a customer, the was complaining about the job. The girl was agreeing. Then another employee walked in and literally said that he hated his job. Do not work in customer service if you don't want to handle customers... it's that simple. Your entire job is customer service, if you don't like it find something else, but complaining in-front of countless customers is ridiculous, and sad. read more

Handy. Helpful, friendly staff. Decent selection of supplies. A little hard getting into if there's traffic, if you're coming from Polaris.

I had a headlight out. I had stopped at a different Auto Zone at least a year ago where a nice girl replaced the bulb, which didn't work. She said it might be a loose wire. The dealership wanted $200 to diagnose the problem which I haven't had. My husband convinced me to try Auto Zone once more and Jacob took the time to determine that the problem was a fuse and was fixed for less than $10! I couldn't be more grateful! Thank you Jacob and Auto Zone! read more

Horrible costumer service, the hours on the door says until 9pm and today Saturday, August 6 at 8:35pm the doors at locked and the associates are inside just talking. I'm not coming back here again. read more

Auto Zone - Auto Parts & Supplies Near Me - Columbus, Ohio

Each time I'm in the store whatever the need I always leave with the task completed or the questions answered or the correct tools/ equipment. The have superb customer service. For example a tech came outside and changed a tricky lightbulb in my car when the temp outside was at zero degrees. It was a 10-15 minute job. They seem to focus on creating a great experience and making sure that the customer is treated in a professional manner. In addition they answer your questions and give suggestions on what's best for your vehicle. I never feel that my questions are foolish. When I needed to return items as we didn't need them, Kevin helped me out and took time to listen to my concerns. It was a very smooth transaction. I will always consider going to Auto Zone for my auto care needs! read more

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Great store and so helpful . Always going out of their way to be helpful and even installing wipers. Will help with diagnosing problems that they are able. Great mgr. Mike Milburn. read more

Went today to replace the 3 wipers on my 2021 Subaru forester. The man looked up the wipers on his computer and said the only blades that would work on my car 'because it needed a special clip' was $34 a piece and Bosch was the only one that worked on my car. I explained I had several choices the last time I had them replaced there and the ones I got were not that expensive nor did my car require a special clip. They didn't get my business today and I found subaru factory replacement wipers which were a fraction of the cost even with the $15 shipping fee. read more

God bless, Auto Zone! Recently (in the middle of moving to a new home) my battery was stone cold dead. AAA jumped me and said my next stop needed to be for a new battery. Auto Zones run codes on your "Check Engine" light for free as well as remove old & install new car batteries. This is amazing as most auto shops charge you for the diagnostics and/or labor. Matt helped me choose a new battery and had me back on the road in 20 minutes. I love Auto Zone! read more

I went to this AutoZone to get some parts for my car and the service was so amazing. They made me feel like I was valuable by friendly greeting me at the door. I also happened to mention that I had a debt problem and it was great because they let me use a dent puller to see if it would take out the debt without trying to sell me a necessary stuff but in turn and made me buy a other stuff as well because they were so friendly. most people are aware but I'm just reminding you that they offer free battery charging they also test your starter alternator. You can also rent toolssuch as many tools that are required to put pulley off of vehicles. You pay the deposit and you get all your money back if you return it.but Jennifer stack was amazing she let me use a polar and she was highly interactive and gave me other suggestions for what I needed and she's very approachable. This location is very accessible to is easy to get to and plenty of parking. read more

Auto Zone - Auto Parts & Supplies Near Me - Columbus, Ohio

I am not from Columbus. We do not get rain like you all get here! When it stopped raining I came in to snag some new wiper blades. The gal at the desk asked what the car make/model was. As the normal book guide is unavailable due to COVID. She told me my size. I bought a set, and while installing the new ones, they asked if they could help me install them. I said thanks but I've got it. Good selection and a helpful attitude is great at this location! read more

The people at this auto zone were super helpful. I walked in and grabbed my oil, there was a special but I didnt want the filter. They still gave me the deal price anyways. As I walked out I saw several employees helping other people with their cars and giving them assessments of what needed to be repaired. I would recommend going here if you need anything for your vehicle. read more

They are extremely helpful and will take their time to assist you in making the right decisions to best service your car or trucks needs!!!

4 times 4 different batteries that were brand new from this location. All of them no cold cranking amps and dead within a month or less. No other issues with car to cause this as per reputable honest mechanic in Worthington. The staff at this autozone is rude and they do not like to remedy their faulty products!! read more

I was having a battery issue, as well as an issue with one of my blinkers. Joe P was so helpful, came out to check my battery, and helped me figure out the problem with my car! read more

Seriously AutoZone, I come in and wait in half an hour traffic to be told your not smart enough to figure out how to turn off the maintenance required light on a vehicle? Isn't the word "AUTO" in your title? I'm just saying people I had no issues with my car and it seems some people are either too lazy or just think other auto shops need to take care of things these days. Thank god my dad taught me well growing up how to check my car or go to smarter guys if this stuff ever comes up. I'm not sure I will be coming to this store as often now after hearing this. It's sort of pathetic and you wonder what kind of people they are hiring here these days. They should not be representing AutoZone this way at all. read more

I walked in and the gentlemen behind the counter asked what I was looking for. I gave him my make and model, he grabbed the headlight I was looking for in less than a minute. Came out and installed it right there in the parking lot. Awesome experience, very helpful for someone like me who isn't great with cars. read more

I am furious! I just went to mr. Tire for some routine maintenance and they informed me that this store had installed the WRONG wiper blades and that's why they were not working correctly on one side. During my trip at autozone I informed them of my year, make and model and told them I needed new blades and air cabin filter. Not only did they sell me the wrong blades and installed the wrong blades, they sold me an ENGINE filter! Not an air cabin filter like I had asked. Don't come here! read more

Was at the store for replacement wiper blade 5/28/21 at 1:30pm. Spoke with a young guy named Robert who told me "that's what I get for buying a new car" when asked if there were another brand then Bosch to buy. Horrible customer service. I'll be going to Advanced Auto Parts from now on. read more

Staff is super friendly and ultra helpful. I especially want to give Jonathan a shout out because he went above and beyond for me. 10/10, will return. GG read more

Stopped by today to purchase a new battery. The young man who waited on me (Lucas) was extremely helpful. He took the time to check my battery to make sure that it was in fact going bad plus offered me choices instead of suggesting the most expensive option. Also after the purchase was made, he installed my new battery during an awful rainstorm with no complaints at all. I have shopped here on many occasions and this is some seriously great customer service! read more

Employee Kris Trago helped us find a new battery and installed it for free! He was very nice and helpful.

Kelly R at this auto zone needs to find a new line of work!!! Can not even get battery out of car has no idea what he is doing. Can't find the right size ratchet to get bolts off. read more

Jeffrey assisted me choose new windshield wipers. He was helpful but not friendly. Another guy was out putting on another customers windshield wipers and immediately assisted me after. Very good service. He was very nice. read more