Today, I was searching for a clamp that's missing from the top of my.radiator, so I dropped by this…read morestore and one their clerks followed to my car, opened the hood, looked at the top of the radiator, told me he didn't think they would have the bolt or fasteners at AutoZone and then told me to look at YouTube videos to identify the part and them said if of I can't find it, just use a paper clip. As God as my witness, this is a true story...you can't make something like this up. He didn't try to look up the part ask his manager or a coworkers opinion.I said to him " really dude?" don't you ever treat another customer like that, unbelievable! Would give me o star rating if that were possible. This is my neighborhood AutoZone, will never spend my money there again

Tracy was amazing! my car battery was shakey and I knew I needed a new battery and sure enough a…read moreweek before payday my car was having trouble starting. I knew I needed a new battery immediately. it's close to 8pm on a Friday night and I had important work driving to do tomorrow. anyways this location saved me! Tracy figured out which battery I needed and installed my new one. the nice lady at the register was so kind and patient as well. I am stoked they were open and able to literally save me! I appreciate this autozone so very much! and a huge thanks to Tracy!

5 stars for O'Reilly Auto Parts. Every time I come in, the staff is helpful, knowledgeable, and…read moreactually takes the time to make sure you leave with the right part instead of guessing. They're quick to look things up, match parts correctly, and give solid advice without trying to upsell you. The store is easy to navigate, well stocked, and the checkout is fast. If you need anything automotive, this is the kind of place that makes the whole process simple.

These people are the kindest and nicest people!…read more I am disabled and it is very difficult for me to get in and out of the car, pull my walker out and walk into a store without a lot of pain. When I pulled in front of the store one of their clerks was standing with a customer with his trunk opened. Before I got out of the car I wanted to know if they could check my car because the engine light was on, so I waited until he was about to go back into the store before I interrupted him. I really just wanted to make sure they could do it because I had stopped at another place they said they didn't have the device, that someone stole it. Anyway, the young man went into the store and sent another very kind man out to check my car, then he went in and printed out the read out of the diagnostic. I was really struggling today and this was such a blessing for me not to have to get out my walker, maneuver it up the curb and go inside the store. Many thanks to your kind professional workforce.

Cameron is the best. Truly knows his craft and loves what he does…read more Detailing is a labor of love and he's truly a kind hearted well versed guy.

Cam is the BEST! I am extremely picky when it comes to keeping my black Jaguar shiny and protected…read moreand this is the only place around that I have found that can do it right! It's been about a year since I have been there so I will be going in soon for a touch up!

I came in to pick up an order for Doordash and I was trying to see where the name was that it only…read morehad numbers I've been doing this for about 23 years so I know what I'm doing and Jesse asked me can you read he was being very rude and the other two guys looked all stupid when I told him hey that's pretty rude that he said that he said he was the manager so I wouldn't recommend anyone to come here and less they want to be talk to condescendingly the guys name was Jesse and the other two guys were named John and James don't come here.

my car has some issues with the starter spoke to Jesse the Manager at this location , was very…read morehelpful and knowledgeable! One stop shop OEM parts available.

They are not helpful. They just like watching customer , don't greet . They are just rude and stare…read morelike zombies.

Great experience today, better than I even expected. I came here today while working on my…read moredaughters car to have a diagnostic run and get some advice. These guys were happy to help her and ran a diagnostics test and then gave some advice and sold me some parts. The most impressive thing took place at the register when I went to check out. I am a rewards member with them, and I had enough credit to pay for the items that I needed to get to repair my daughters car! My advice is that if you do some of your own repair on your vehicle's or even sometimes look for accessories, then you should be coming in here to shop. Also be sure to join the rewards program so that you get credit on a future purchases when you buy things.

Came in today on Wednesday 10/15 220pm. I live in ROY city I just happened to be in the area. I did…read morenot realize I came to the wrong location. I set an appointment for the Plano location on 15th St. but I accidentally arrived at this one. I was willing to get my services done here anyway, but my Pricing ended up being about $120 more than where I had scheduled my appointment. The reason being is because of a charge for an alignment, but I have a lifetime alignment. When I asked him to look in the system, it should show that I have a lifetime alignment. He told me well it's not coming up. I asked him if he can check again. He he had an attitude and said well sometimes the system doesn't want to load, but do you know what location you bought it from? I said no because I bought it maybe five years ago and since then I have been to numerous locations. I told him it's OK. I will just go to the location. I have an appointment at since my lifetime alignment is not coming up. He said "ok sure". Your location did not make $250 today to simply install 4 new tires, an oil change, and alignment because of this employee. Older man, with glasses

AMAZING EXPERIENCE. Couldn't recommend Brian and his team enough to those looking for honest,…read moreaccurate, and reliable information about their cars. We came to Brian late on a Friday night-- right before close with some car issues. He was kind, honest, and took time to explain the process to us. Fast forward to Saturday, the car had more repairs than we originally thought possible, and Brian gave us his honest opinion that some wouldn't have. He saved us from spending money we couldn't afford. Our experience with this Firestone was honestly the best experience we've ever had at any car maintenance place, and we will continue to come back for Brian and his team every time because honesty is how you earn peoples business!!!

Toyota Motor of North America. I have been loyal to Toyota for a decade. Recently they have turned…read moreinto scumbags that don't honor repairs and warranties. The main office does not return calls and emails so I have to hire an attorney to deal with them. IF YOU ARE OVER 55 THEY JUST WANT YOUR MONEY THEN GHOST YOU!

I have bought 4 cars from this dealership. My service experiences have been ok - about what I…read moreexpect from them. However my most recent experience has me livid and it seems no one at the dealership cares one bit. I marked this as a maybe because I hope they see this and fix the problem. If not I am fully capable of providing a scathing account of what has happened. Waiting to hear from you Toyota

They came to my house with no extra charge and they gave me lifetime warranty on the job they did…read moreand I was super happy. I would recommend this place to all friends and relatives.

They replaced my windshield after the storm last night and I am super happy with the job they did…read morethey clean up all the broken glass from my car. I would recommend this place.

Ive said it before and Ill say it again, these men are a GOD SEND! They worked me in, last minute…read more Fast and friendly as always....BUT they also saw that I was talking to a lady in the lobby. It was a stranger, a sister in faith. We prayed and talked and not one employee interrupted what God has planned that day! If you dont know, this place, go see Jason, Tanner, and Ethan! Amazing young men, amazing, Cost friendly work, and fast! THANK YALLL SOOO MUCH!

This may be an odd observation but the location on Coit Rd in Plano always smells like it's been…read morethrough a car wash! Fresh and clean! And then there's Luke and his team of professionals, like Razza, who never fail to make me feel welcome and are on top of every issue I have had with my Infinity QX60 in fixing it for total peace of mind. Couldn't recommend this outfit more! Well done.

They didn't have what my car required...no one spoke when I entered nor did any notice me when I…read moreexited the door.

Never again Terrible customer service…read more3rd alternator did not work. Total pro Was a total fail