recently brought my truck in for an oil change, and during the service the technician broke the handle off my engine oil dipstick. I was told by the technicians that this has happened before at this location, which was concerning to hear. Even more concerning, I was informed that they currently do not have a manager because the previous manager left for another location. When I asked what could be done about the broken dipstick, I was told to "maybe just super glue it back on." A broken dipstick is not a proper repair, and it leaves me unable to easily check my oil level without additional work and expense. While I understand that accidents happen, what matters is how a business handles them. In this case, there was no real solution offered, no accountability taken, and I was still charged full price for the service despite leaving with a damaged vehicle component. Since this happened, my truck is now in the shop and I am currently without a vehicle. I am having to spend upwards of $60 just to get to work, all out of my own pocket, while also trying to pay to fix damage that was caused during their service. [[HIGHLIGHT]]The "manager" told me, "I'll put a claim in for you," but I still have not heard from anyone.[[ENDHIGHLIGHT]] The entire situation has been unprofessional and clearly careless. What is even more frustrating is that one of the technicians simply moved on to the next vehicle as if nothing had happened. Their slogan is "10-minute oil change," yet I was there for over an hour before they even started working on my truck. [[HIGHLIGHT]]The lack of urgency, accountability, and customer service was unbelievable.[[ENDHIGHLIGHT]] I hope ownership or upper management addresses these issues, as customers should not have to pay for mistakes made during routine maintenance. Based on my experience, I would not recommend this location. I honestly would not trust them with my kids' toy truck if they were the only option left. Pathetic. read more

Take 5 Oil Change - Broken Dip Stick - Oil Change Stations Near Me - Dallas, Texas

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No complaints with the service I received here! My light to change my oil in my truck came on the other day and I don't like to wait too long to change it after the light comes on. I was leaving a nearby ice cream shop and noticed they had no wait, so I pulled in, impressed that I could get an oil change at 7:40 at night. There were a couple hurdles though, so I drove in to see if they could make the hurdles. The biggest hurdle is I have a warranty on my engine that requires me to use Mobil1 Oil, so I had to make sure they had it. Luckily they did! [[HIGHLIGHT]]The second hurdle was could/would they take me that close to closing time. The staff here did not even act bothered by that, in fact the genuinely seems grateful I was there![[ENDHIGHLIGHT]] They were so fast, I was blown away when they told me they were done, and had I not been sitting in my car watching them do it, I might have had a hard time believing they could do it that fast! I also learned during this visit they can help you with Windshield Wipers, Air Filters, and Coolant Exchanges, in addition to oil changes. This was my first time visiting a Take 5 Oil Change store, but after this experience I would not hesitate to come here again! read more

Take 5 Oil Change - Oil Change Stations Near Me - Dallas, Texas

I came in for a simple oil change and the experience was frustrating from start to finish. [[HIGHLIGHT]]From the moment I arrived, it felt like they were trying to sell me every service possible instead of focusing on what I actually came in for.[[ENDHIGHLIGHT]] I brought a coupon, but I was told that customer coupons "don't scan," and they had to use something else. [[HIGHLIGHT]]Even after that, the employee continued trying to upsell additional services.[[ENDHIGHLIGHT]] After the oil change was completed, they reset my oil life to 100%, but then my car would not start. I kept getting a warning message on my dashboard related to the brakes. The staff seemed confused and unsure about what was going on. Eventually the car did start, but then the oil life suddenly showed 40%, which raised concerns about the quality of the oil used--especially since I paid for the most expensive option. [[HIGHLIGHT]]Overall, instead of feeling relieved after maintenance, I left feeling stressed and worried about my car.[[ENDHIGHLIGHT]] I will be going back to the dealership for future service. I do not recommend this place. read more

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[[HIGHLIGHT]]When I pulled in there were three cars in the docks, meaning all the docs were full and one car waiting ahead of me to my left.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I got here at 9:29 am I left at 10:45.[[ENDHIGHLIGHT]] This place should be called "Talk an hour and a half"! They just don't have enough people work working here, no fault of the workers. read more

[[HIGHLIGHT]]Team is very helpful.[[ENDHIGHLIGHT]] Notified me of some maintenance that should be done but was not pushy looking for a sale like some mechanics. I was in and out very quickly. Great value for my time! read more

This shop is the worst shop I went to so far, bad service I didn't like the way they handled business and their so slow I don't recommend anybody to go their read more

Had the pleasure of working with Tristan and Dylan this go around, and again-- nothing but good things to say. Excellent service!!

went in for 10 minute oil change & sat in the bay for 1.5 hours with hood up. [[HIGHLIGHT]]Employees were courteous & kind , but the time was not as advertised[[ENDHIGHLIGHT]]. They did try to upscale me an engine filter for $35 that I can buy at tge auto parts store for $12. [[HIGHLIGHT]]I asked if as a courtesy for the long wait that they could put in the engine filter, but they refused.[[ENDHIGHLIGHT]] I will chose to go somewhere else next time read more

[[HIGHLIGHT]]I went in to get an oil change today and was very pleased.[[ENDHIGHLIGHT]] It was quick, easy, and the techs were very helpful. Along with the oil change, they checked my tires, I got a filter change, and they refilled my coolant. [[HIGHLIGHT]]Shoutout to the techs: KRon, Tariq, and Tristan! Thank you for the great service![[ENDHIGHLIGHT]] read more

I've seen some other comments on here about it being an expensive oil change. Yes, it is higher than other places but you are paying for the convenience of staying in your car and not having to wait a couple hours like at the dealership. It's well worth the money. I've been to this location twice and this morning, two of my tires were low (I didn't go for an oil change) and they were so nice to get me in and fill up the tires for free. I will be back. read more

Me and my fiancé came in for a quick oil change and [[HIGHLIGHT]]the customer service was AMAZING.[[ENDHIGHLIGHT]] Tariq and the other gentleman helping us (I forgot to look at the name tag, I apologize) were super sweet even offering us water bottles as it was hot outside. I would absolutely recommend stopping here. Thank you guys! read more

I usually go to the Jiffy Lube for an inspection, but sometimes the line is way too long and can take 2 hours. I decided to go to this one near my work. I went around lunch time at 11:30am. I got in ASAP and was not busy. The inspection takes around 10 minutes. The mechanic drives your car and does a brake test. Then, they take it in the shop and they perform the diagnostics test. They test your brake lights and turn signals. I failed the first time as my one of my headlights went out. I went to Autozone and changed the light bulb and then went back and they gave me my passing papers. Overall, I had a good experience. I prefer to go to this one vs. the one near my house. I am not so sure if I would get an oil change here as people mentioned it is quite a bit of money. Service here was excellent though. read more

$100 for a oil change lol.. Plus they lie & say "You have an older car, if you choose the economy option you'll have to come back in weeks cause it burns the oil faster." STFU read more

Take 5 Oil Change - Oil Change Stations Near Me - Dallas, Texas

Took my car in March 2024 for required state inspection, but the attendant said the system to do inspections has been down since Sept. 2023. So why has it not been fixed? Whose fault? Fix it or take down the Texas State Inspection sign. read more

Nothing the location can change. Their service was good. The company as a whole is something I wouldn't recommend. Everyone prices went up, but Take 5 price raise was insane.. why would I go from $75 oil change to $140.. The service was THAT great. And it's not the premium oils as they say. I purchase the same oil with others, and is not the same price. $50 dollars cheaper. One take 5 didn't even have my filter and made me go buy it(9707 Plano rd). But Take 5 forest ln service is NOT bad. If u just have to spend that kind of money , spending it at this location is a good choice. read more

They were able to see me quickly, efficiently and even offered discounts I wasn't even aware of. Freeman was very friendly during my oil change. Best price I could find for my car's particular oil needs Will definitely come back next time. Strong recommendation. read more

Went back in April of 2024 paid 59.87.. went back to change my oil in August and they wanted to charge me 90.00 for the same oil change on the same vehicle. I even showed him my receipt from there service in April and he said it will still cost like 90.00. read more

always give good and give air even back to back with the tire leak I have when you having a an emergency with anything rather you go straight there read more

Just so it can be clarified I didn't get any service done here. I had arrived asking for a state inspection and they told me they couldn't because there machine hasn't been working for over a year. Although online it says they can do state inspections upon arriving they couldn't and said their machine had been out for over a year. Whoever comes here to get a state inspection be aware they won't perform it since they haven't replaced their machine for over a year. Do yourself a favor and go over to the Take 5 location on Forest Ln and Central they were able to do my state inspection fast and good there. It cost a total of $25.10 for anyone wondering the price on that inspection. read more

FOREST LANE DALLAS TEXAS LOCATION STORE NUMBER 0057 would like to contact regional management regarding a problem regarding my vehicle after service on two different occassions at this location. the first problem occured the last time I had my oil changed at this location. Within ten miles of service my turbo blew up on my car as a result of the oil being overfilled. THAT cost me over 2k in repairs. Figuring, I didnt have legal recourse at that time, I didnt persue legal actions. TODAY I decided to go back and give it another try at this location. This time thirty minutes after leaving my check engine light came on AND ONCE AGAIN, I am having to take it to the mechanic for potential repairs from the most recent service at this location. Further more, your employee (Donald) was very rude and unprofesional on many levels. He complained the entire time I was there about how many customers were there waiting on service. Then when I went to pay for my service. He informed me that I wouldnt recieve my veterans discount DISPITE showing him a state issued ID in which I have used on SEVERAL OCCASIONS at this and other stores. AFter that, he became very rude. He wouldnt show me an accurate level on the dipstick as time my oil level after service. When I tried to explain to him about the issue before, HE RUDLY raised the door and kept yelling me to get out!I attempted to contact a manager (or anyone for that matter) at this location to resolve this, but I was hung up once and the phone was never answered after that. I understand that my loyalty as a customer doesnt mean much, BUT I have a taken both of my vehicles to take 5 for the past ten years. That is only about $1,000 I have spent annually. I can assure you that I WILL NOT BE coming back! AND I will be contacting a lawyer regarding the damages to my vehicle. Further more, I will be sure to share my experience with this company to everyone I encounter! At the very least, you should look into your employee (Donald) closer to ensure he is meeting your expectations. IN my experience, he should be fired! read more

5 mins my ass been waiting for 20 mins just to get my vehicle in there bay then answer 45 mins while the worker is fucking around in the engine bay like he's some type of rocket scientist. Trash I will go out of my way to a completely different one read more

0 stars. Should be a negative 1 Star. Worst thing I've ever could've done is take my car to this place. They screwed up my oil change, caused severe damaged from that same oil change, and will take no responsibility to it. The manager is worthless. Do yourself a favor and for the sake of your car, GO SOMEWHERE ELSE!!! read more

Just spent $110 for a full synthetic oil change,I asked for castrol edge high milage oil.The guy shows up with a castrol brand oil pitcher and all is good. After I got home and was looking at the receipt,they used something called duramax.Point being if you can't honor what the customer requests,then don't assume it's ok to do the old bait and switch routine.I will not go back. read more

They put me the wrong level of oil. As a result, bye-bye to my engine. thank you so much for causing problems! You are disgusting.

Every single time I was here, the brand new labors who didn't know what they are doing working on my car, they first supposed to be trained on their own cars... Anyway, they never ever put my tire caps back after tire air pressure checked. That how careless they are. read more

I've been here a couple of times now and had great luck. I keep up with the maintenance on my car so I'm fairly confident of when things need to get changed but always open to listening and seeing what they have to say and they have yet to try and sell me a bunch of stuff I don't need (to the best of my knowledge). This particular visit was great, came in in a Sunday afternoon and Brandon took great care of me. He was knowledgeable, personable, trustworthy, genuine and had me in and out in no time. Pricing was good as well. Definitely recommend and will continue to do business here! read more

I took my car for service this morning, and James was fantastic. He was friendly, knowledgeable, and kind. Most importantly, he was honest about what type of service I needed. The level of service he provided is rare and topnotch. I so appreciate it! Thanks James! read more

Went in for an oil change and state inspection. Jose and his team were very courteous, and efficient. Great quality of service and communication. Thank you, highly recommended! read more

EXCELLENT!!! I came in with my very first car looking to get it a routinue oil change. I was slightly apprehensive after hearing horror stories about car service shops ripping off customers, especially young women. I pulled in and asked for a basic oil change. They told me to stay in my car and I watched as they replaced my filter and oil. It took no more than 5-10 minutes. The sweet gentlemen who serviced the car asked if I wanted my air filter checked. Nervous, thinking this must be where they rip me off, I didn't know what to say. I think he could sense my apprehension, and he told me that it was free and couldn't hurt. After checking it, he informed me that it looked great. I left with free air fresheners and a coupon for next time. Lucky me, they had a special going on and I only paid $25! read more

Literally all of my fluid lights have been on for quite some time and I am the typical busy busy woman that puts off car maintenance and repairs smh I also have anxiety about going to car dealerships or any shop for that matter because of past experiences with being made to feel stupid or dumb while there HOWEVER i mustered up enough courage to come to this lovely establishment with some of the most helpful people I have encountered in the car world (ever honestly lol) and I think Kelly the manager of this heavenly place could sense my anxiety was through the roof and the lack of knowledge of anything about this god forsaken car lol so she took the wheel! Literally! Yall i couldnt even pop my trunk thats how ignorant I am about this car! She taught me that which is great lol hey baby steps here people! Anywho the team did an amazing job despite me having a very difficult Mercedes Benz where everything is made to be overtly complicated and a snippet more timely and the team came together to ensure that my vehicle was well taken car of and I am so grateful!!! Even every last one of my tires were low and I looked over and one of the team members was airing up my tires yall I am so appreciative of Kelly and all of her team they literally stopped what they were doing to ensure my complicated car was well taken care of! Everyone went well above their call of duty and corporate should really reward this particular location for abiding by all rules regulations policies and providing the best customer service I have ever gotten! The people at the mercedes dealership are condescending and rude and dismissive however now im not afraid to get work done on my car by avoiding at all costs because they made this stressless and quick and with a smile! Kelly the manager ensures to coach team and procedure correct immediately and clear so as the team understands the high standard of this company and I love that for them. Thank you again Kelly and team!!! Im forever grateful and yall literally saved my life with this one lol i was sure to blow up the way i neglected maintenance on this car yall literally saved my life! Thank you sooo sooo much you are loved and appreciated!!! read more

Went in early this morning for a routine oil change. The process was simple enough. The attendant was prompt as soon as I drove up and advised he had another car ahead of me and would get me taken care of soon. No problem for me. Another worker came in and got to my truck ASAP. Fast and friendly and honored the Black Friday 50% off oil change deal without a hassle. Because my truck has high mileage I knew already I would have to go with that option and also knew that other work might be needed. The attendant was helpful in making sure I understood the process and why it was necessary. He suggested new wipers but I had purchased new ones previously so he said he'd put them on. Take 5 prides itself on the 5 minute oil change and thats probably true in most cases, but let's be sensible adults here. Most often you may have to factor in other things as well so learn to be patient and be grateful that you don't have to wait for someone that's working on brakes transmissions and front end alignments before they are available to do your oil change. I'll be def doing business with this place again and the two gentlemen that were on duty this morning (11-23-18) were excellent at customer engagement and promptness. read more

Very fast and all men I spoke were very kind. They showed me the clean oil and new filters so I knew I was getting ripped off. Great customer service! read more

One of the best customer service on oil changes in DFW. Erik, Derek and Tiffany are amazing and they know what they're doing. I appreciate them, was in and out with great satisfaction. read more

$87.67 for a basic oil change?! What a rip off. When I pulled up and asked how much they told me that they couldn't tell me until they looked at the car. By that time they were already working on it so I had no choice. Will not be going back here again! read more

I have come to this location for vehicle inspections the past three years. They are prompt and courteous. They lose a star because they are truly a "no frills" establishment. I guess what can I expect with all men working there? While they do have a decently clean restroom, the interior waiting room has no coffee, vending machine, or the usual perks. Otherwise, they are great! read more

Take 5 Oil Change - Oil Change Stations Near Me - Dallas, Texas

You stay in your car and they give you a free water while you wait in line. First time here and I think I like it. Quick and easy. They have coupons available online so make sure to get those before coming here. Also, if you are going north on Greenville, the easiest way to get here is to turn on the road where you turn into Braums. That will take you to the entrance of this place and you'll be facing the correct direction. read more

I decided to check out Take 5 because the reviews mentioned that they get you out pretty quickly and I didn't want to sit in the lobby of an auto shop all Saturday. Take 5 delivered on that promise as I was able to chill in my car as they changed my oil. I was a bit bummed that the base rate was about $35, but they gave me a special at $29.99. The level of customer service and interaction was phenomenal. I was offered a beverage to sip on and the servicer walked me through several recommendations at discounted rates. When I asked if the rate could be extended so I could think about it, they made a note to extend the discount on my receipt. All that and they got me out in less than thirty minutes! I'll definitely be going back for years to come. And don't forget to fill out the online survey; you can get a discount on your next visit. read more

Great customer service. Speedy service. I even went online to get a 10$ off coupon. All in the comfort of my car.

This company never disappoints! Went in today and was out just in time for my class. They always offer water and are always friendly. Thank you guys! Keep up the great work!! read more

I absolutely love Take 5 and used to come to them all the time before I got a new car. I just brought my husband here and I'm glad that the service has remained the same after all these years. We'll definitely be coming back. read more