I am on my third leased Veloster, been driving Veloster's and working with Buerkle since 2012. I…read moreworked with Brian Armstrong this time as my last sales consultant is no longer working at this location. I had a long list of must haves since I've become a Veloster conuseur over the last four years. Brian not only filled my wish list but exceeded my expectations by finding a Veloster even more top shelf then I knew was possible! I'm not easy when it comes to my ride, I expect perfection in a car and Brian was fun as well as made it happen. I've enjoyed every visit to Buerkle from service visits to just checking in to see what the new line of Veloster's coming in have to offer. Buerkle will be stuck with me for years and it's their fault for keeping me in awesome, problem free cars and treating me like a good friend when I am there! Bravo again Buerkle, I didn't think it was possible but I love my new Turbo Veloster even more than my last one, you guys rock!

Purchased 2025 Tucson PHEV in May. When did you ever have to ask, "How is your HVAC system…read moreESPECIALLY for floor boards. I documented and THIS DEALERSHIP didn't allow me to work directly with the technician. Compare that with Morries - I absolutely recommend them- where the technician was honest with me that Hyundai F'ed up (MY word) their PHEV HVAC system - that the floor heat is prioritied last - when outdoor is under 20 degrees and lower don't expect floor heat. WHO EVER THOUGHT WE NOW NEED TO ASK if the heat will work in the winter? To add more facts: dashboard heat was 60 degrees warmer than the floor when all heat is directed to feet only (logged over 2 months with a meat thermometer) - I brought all my testing to LUTHER and they said - hybrids are known for this. NO THEY ARE NOT! My Lexus worked great. Regardless, it is working as designed. Although I purchased the 10 year service plan, Luther had made the sale and post sale - if you don't fit into their troubleshooting flow chart - get the customer out the door. Why i am not happy with Luther is the ego - that nothing I said mattered. ON THE OTHERHAND, Morries totally cared and agreed with everything I said BUT EXPLAINED to me what the criteria he needed to prove so that corporate would assist us. We own 2 Hyundais and the other isn't PHEV and works great. We were up for purchasing a car but FOR SURE NOT WITH LUTHER dealerships and not a Hyundai. Luther dealership FAILED to be honest during the sale. The PHEV HVAC system is a known customer complaint. Luther would only follow their process - that it is working as designed - however it certainly doesn't meet Minnesota requirements. My previous car was a Lexus Hybrid and LOVED IT! The only reason I let it go is it wasn't tall enough when competing with semi trucks and SUVs. So my suggestions is if working with Hyundai be sire the HVAC system works and no to Luther bit a HUGE YES to Morries.

Not a fan of car shopping...but it was really time to replace my 18 year old car. Kline Volvo had a…read morevehicle on their website and I felt was exactly what I wanted. I contacted the dealer from their site and they had a salesman contact me right away to set up a time. While you expect that part to be easy, I really got good vibes from Nate over the phone. He was not pushy and asked great questions...and was patiently waiting for us with the car warmed up and ready to go on the crappiest weather day ever. The entire process was friendly and low key at Kline Volvo. They were even upbeat about the 18 year old heap we were hoping to trade in. The paperwork portion with our awesome salesman, Nate Tufvesson was organized, clearly explained and as easy as it gets. The finance person was delightful as well. The people were all friendly and helpful as you'd expect at an upscale dealer; however, their genuine kindness was truly appreciated. My hubby even stayed calm and was in a great mood all the way home. That alone was mind blowing. I have had a few questions since we've purchased our vehicle and I have been very pleased with the quick and informed responses from Nate. It's always a treat to have a new car, especially when you are happy with the dealer you are going to be working with for a loooong time. When Nate welcomed us to the Kline Volvo family I actually got choked up. Our experience was as good as it gets!

Went in for an oil change and 36K service. The lobby was clean, quiet and hospitable with great…read morecoffee, snacks and seating. I sat in the showroom cars without being interrupted by a salesman. Bo, my service advisor, was absolutely outstanding! I would definitely recommend this dealership when servicing your Volvo. Bo being your advisor would be a bonus point!

These guys are some of the best in the business! They are fast, inexpensive, fair, gracious and…read moresuper nice people! I have been getting my junkers fixed for over 40 years at various places in the metro area.....these guys are hands down the very best! You should go there!!!

I brought my car in as the left front brake was making noise (Midwest replaced the right one when…read moreit literally broke off years ago). He said "It's all good. You just must not drive much because they have build up". That is the case! It didn't make noise so he must have cleaned it up. How honest is that!

My wife was getting her oil changed here and we overheard their Automotive Technician say some…read moredisgustingly racist comments when the service door opened. We discretely asked the front desk employee who the bearded man was that we heard and he told us "Jake". I'll never be back here - racism has no place in this world.

Amazing shop. Great people work here and they are friendly and not out to rip you off.read more

From start to finish, the experience was awesome. Toshio's website was easy to use to build a quote…read moreand reserve time slots. He confirmed very quickly and arrived in the day of service right on time. He was very professional and friendly, the cars both looked like new after he finished, and the price was right! Seriously, give him a try - amazing work!

Toshio details my car regularly and does an amazing job. He is very detailed and his work ethic is…read moreamazing. I have twin toddlers and a dog....my car is gross. He literally makes it look new. It's well worth the price, which is totally reasonable.

From the get go Kari was a sweetie-patient and her quote for install of glass never changed and was…read more$100 lower than Atlas Glass. The installer was very accommodating and professional. Clean work and am very pleased with quality of workmanship. Super fast as well. Thanx

got an alternator for hella cheap & it works ! i thought i…read moregot scammed first because at auto zone they tested it and it said its a bad alternator but we tried it and it was just fine !

I have been a 22 year customer. That's longer than my marriage of 17 years! That should be enough…read moreto tell you what I think of this business. Always fair and honest. Always friendly. Always helpful. Love the overnight dropoff option. Seems to me my cars always need attention in the evenings after they are closed. No problem! I can leave it there with their key dropoff option. Thanks for the constantly great service!

Walked in for my first oil change at RA&M. Keng was super chill. I didn't like that my appointment…read morehadn't been scheduled after a 12 minute phone call with their receptionist. Nonetheless Keng got me in right away. Great customer service. Will I be back? If all goes well with my engine the next three months, for sure.

Tricia as a manager needs to take a class on customer service, I brought my truck in for some wheel…read morebearing work, they took off my lug nuts and stripped em. I politely asked her if I'm able to take them off when need be, she got all super defensive about it and told me that I stripped them. Lol.....we exchanged words and then asked if I'm not able to get my lug nuts off will they take em off for me. Tricia and the mechanic Bill said once I leave the parking lot I'm on my own. Tricia is the worse manager I've ever seen in the history of an auto shop. Who calls their customer names? She called me a dumbass and so on, in exchange she got an ear full from me as well. Even the other customers said I wasn't in the wrong and AutoMax broke their engine by doing some work and not putting any oil in it. AutoMax is has the worse customer service ever...if anyone needs work done I recommend Vidal Auto Services across the street from them. I took my truck right across to Vidal's, they looked at the lug nuts and said they are pretty much stripped. They said if they were the ones who stripped the lug nuts while taking them off they would of replaced them or been honest with me about it.

One day, my old Honda transformed into a racing car. At idle, it would go vroom and when I hit the…read moregas, it would go VROOOM. The new auto experience was sublime but then I realized I was only going 20 mph and making farting noises. An auto repair shop recommended Auto Max for exhaust problems, so I called them up and they told me to bring the car in. There was no wait and my Honda was immediately inspected by a mechanic. He showed me what was causing the problem and gave me a quote. He didn't use any salesman tactics on me or pressure me into a decision. Based on my few minutes of Google research, I thought the quote was fairly reasonable. Within the hour, my car was back into its old self and not making farting noises. While I sat in their waiting room, I watched the front desk person interact with customers and I noticed they were friendly and did not use dirty sales tactics. If you got car issues, you'll be in good hands at Auto Max.