The staff were very helpful,kind and knowledgeable. They put my new car battery in within 10 minutesread more

Had to get my cracked iPhone screen fixed randomly ended up at this place. Walked in the door and…read moreit was busy. Tony was running around like a mad man but was still so friendly and so helpful with all the customers in there. Went the extra mile to be kind to a sweet lil old lady. Give Tony a raise! People who can multitask and still be kind like that are a rare breed.

if there was an option for 0 stars I'd use it! from my experience this place is a total scam. They…read moredo not know how to repair phones and if your phone isn't even broken they'll find a way to break it and then blame it on something random‍ they won't even call to give you an update you won't find out until you go check on your device hours later. very disappointed with this store and the way they operate... DO BETTER

My screen stopped working because i got water in it. Without checking to see if that's the real…read moreproblem they charged me for a 200$ screen. Turns out it's the battery so I had to pay 100+ for a new one. Tried to get my refund on my screen, but they shipped it out under my 30 day refund policy.

Jarret is an exceptional team manager and gets five stars. My laptop is happy, which means I am…read morehappy. A while back, I contacted Chipheads for a comparison quote on the replacement of a laptop keyboard and frame after a water spill fried a touchpad. The first place I had visited for a quote was a lovely one-man shop that quoted me $300 minimum for the repair - and that was with full awareness that I'd already purchased my own replacement parts and therefore all cost on his part was purely labor. He also communicated clearly that accessing the keyboard area required moving multiple parts he was not entirely familiar with and laughed that he would have to give me the $2000+ laptop he'd tried to sell me if the repair didn't go well. I left the establishment unconvinced of his capability to fix my also $2000+ design powerhouse that had not left my side since I got her. Enter Chipheads. I contacted via the general email address on the website, outlining the general situation and requesting a quote. Chipheads teammate Scott responded, and the quote he gave was comparable. I then emailed to confirm that I'd ordered the right parts before making the decision to put my laptop basically in the hospital right before I was going to be gone for a full two weeks, so I wouldn't be able to get her back even if the parts were wrong and repairs could not be done. Scott never responded to that email, and I had to leave for my out-of-town event. When I'm home, I rely on my laptop heavily, so dropping off when I'm not occupied with an event is not ideal. When another long event came up on my schedule, I contacted Chipheads again, this time creating a new email thread directing back to the general email address - the previous thread had directed to Scott's email address after we connected. I admit that I was hoping that I would connect with Jarret this time, and I did. He responded not only quickly but also giving me the option of a two-week repair period for less than $200. I'd be occupied with my event for exactly that amount of time anyway, so this was perfect. When I arrived the day before my event started, Jarret was with another guest. Both the impression that the first shop had given me about the delicate nature of my repair and my own experience in tinkering with laptops and electronics in general added to why I specifically waited to speak directly with Jarret given the impression of reliability he gave me in our correspondence. I dropped my laptop off with Jarret the day before my event started. Less than 48 hours later, he called to let me know that my laptop was ready for pickup. That was back in August. I specifically waited to ensure that the laptop was in perfect working order before leaving a review. It's now October. Safe to say, my laptop is in good health. Dropping one star for Scott dropping the ball on communication. Regardless, I'd wholeheartedly recommend Chipheads for your repair and upgrade needs.

I called to hopefully get a quote or know if they are able to solve my computer issue regarding…read moredata recovery. The guy Jared who answered the phone was very rude and unprofessional. He was constantly interrupting me after asking a question and also responding with attitude whenever he spoke. After seeing some of these reviews, I'm glad I called and didn't waste my time going here.

I had a broken iPad screen. Called and within 20 minutes was onsite picking up the iPad and had it…read morefixed a few days later. Great Service, Quick.

Repaired my phone and my life in record time! Couldn't live without these folks. Thank you so much…read more In all aspects from price to service to time, you excelled.

Okay let me start this by saying, I know nothing about cars. (I'm a 25 year old woman trying to…read morelearn how to maintain and fix my own vehicle.)So, I walked into O'Reillys clueless asking for a stain remover. I was greeted by some helpful gentlemen and referred to Sherm. He helped me select the right cleaning solvent to get the coffee out of my car seats. As the other gentlemen claimed, Sherm is the expert, so I decided to ask some more car questions. Having a hefty scratch on the back of my car, I was wondering if I could take care of that myself. He helped me hand select the products needed, taught me how to do it, wrote it down and reviewed it with me. He looked up the style and make of my car to confirm we got the right paint, and made sure I understood how to do it. I also have a cracked fender/bumper(cluelessness example) and he helped me buy the products needed, and physically assisted me with putting the lug nuts on. As an older gentlemen he was on the ground helping me fix my issues. He made me confident that I could fix my scratches on my car, and he was incredibly professional and resourceful. I promised Sherm I would come back to show him the result when I repainted my scratches like he told me. When I came home, I told my fiancé about the encounter and he stated "they don't make them like that anymore". That's the truth, he took time out of his day to explain, assist, and physically look at the car issues I was facing. I was nervous walking into an auto repair store knowing nothing about cars or how to fix them, but genuinely walked out feeling motivated and confident to do it myself. Sherm is the best, he's experienced and has great customer service. They truly don't make them like him anymore. (Give that man a raise)

DO NOT RECOMMEND WOMEN GOING THERE!! Went in on 12/9 at…read more12:30 working was this old crappy white man. I am a young female and prior to coming here I researched what bulb I needed for my car, and just wanted to confirm it was the correct one for my car. He didn't even ask what kind of car I had, so hoping it will work. Anyway when I was checking out he asked about rewards and I was being very kind and polite and just making conversation and said nope I don't come here often as a female lol. He decided to comment on that and said yeah I bet you got rewards for the dress shop... I said I don't go there often either lmao. my question is just why is any comment like that needed? Make sure you have employees that can be respectful to women In spaces dominated my men. I get he might be a crappy old man but still I was being very kind and smiling and told him to have a good day after that comment. If ur a women do not go there save your money for a place where the man is willing to help you and be respectful. Peace and love

The whole point of buying a headlight at Auto Zone is to get help installing it but they won't do…read moreit here. When I got home, I realized that they sold me the wrong headlights. There were three dudes standing and joking around instead of working. What's even more peculiar is that they didn't wait until I left the store to talk smack about my car. What kind of car people don't find a manual Ford Fiesta fun to drive? It's their loss. Not coming back.

Extremely long wait times. Severely understaffed. Waited 15 minutes to checkout and I decided to go…read moreto another o Reilly's which took 1 minute in and out.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!