Was in the neighborhood and about to get my windows tinted. They recommend having the car washed…read morebefore the tint. Saw the great reviews here so stopped in. Super fast service, fair prices and quality work. Highly recommended! Will be back next time I'm in the area for sure!

just left this place. got home and noticed what appears to be an oil slick in three different spots…read moreon my passenger side door. pissed because i had gotten it waxed and gave a good tip. took me forever to get off and my hands are filthy.

This used to be one of my favorite places to get my car detailed. I would drive all the way from…read morethe city because the attention to detail and customer service were always worth it. Unfortunately, today's visit was really disappointing. This is actually the second time I've had to come back after inspecting my vehicle because areas were missed. Before I left, I even showed the staff specific spots that still needed attention and they assured me they would take care of them. When I checked my car again, many of those same areas were still untouched. My rims still had visible brake dust and dirt on them even after I specifically asked that they be cleaned thoroughly. My gas pedal was still dirty, and several interior trim pieces still had dust and residue. These aren't hidden areas--they were things I specifically pointed out before leaving. What makes this so frustrating is that the quality of service has noticeably declined. I came here because this location consistently did an amazing job and took pride in the little details. That's why I was willing to make the drive. Sadly, today they lost a loyal customer. I genuinely hope management takes this as constructive feedback because this location used to set the standard for excellent service. I'd love to see them get back to the level of care that made me recommend them to others.

Service/vibes/people were all immaculate. I thought about knocking them a star due to the wait, but…read moreafter I actually got in I forgot about the wait right away. Great Berwyn business!

Visited Mid City Hand Car Wash on a Sunday and as expected based upon the reviews they aren't the…read morequickest even though 2-3 workers conduct the car cleaning. Overall the price is within reason of what I'd expect to pay but the prices are set to go up due to command. The outside of car wash spotless and I was very thrilled to see it shine. The entire was mostly spotless too but it was lacking in some areas. On my seats the vacuums didn't clean through and there was small dirt/crumbs still and with the platinum wash I would expect them to take the mats out hose them down and wash it as well but that wasn't the case. Overall the do a good job but do a fully through inspection prior to departing. Also remember, if you select platinum your service includes an air freshener don't let them forget that; I had to remind them.

Another 5 star experience! They do have a loyalty program! Thank you for another excellent…read moreexperience.

This place is falling apart nothing works. The vacuums are always broken. They have the worst…read moresuction they don't even stay in their holder they fall they collect nothing to do it. Yourself car wash the brushes don't work the pipes leak water so you're getting soaked on while washing your car they no longer do tire shine pre-soak now it's just water with no foam brush in the self service and then the actual automatic car wash is always having issues. People's cars have been getting scratched damaged. Their bumpers are coming off their rear bumpers are coming off. Their wheels are being slashed

I called to ask about the clearance height for the automatic car wash. The employee who answered…read morewas yelling, said he had other issues going on (a pipe busted), was waiting for his manager, and didn't know the clearance height. Very rude and unprofessional customer service.

The vacuums here are terrible. They are always clogged and just a waste of time. They Don't pick…read moreanything up. Good luck!

So I usually go to one of those gas station drive-through places that is six bucks. We had some…read moregreat weather here in Chicago and I went yesterday and it was closed. I don't know what the deal is, but randomly sometimes it is not functioning. So I decided to check out Buddy Bear, which I have been to before. When I looked at my car I honestly feel like it got cleaner at Buddy Bear one time through than when I pass twice through my normal gas station one. So, yeah. For $10, my car was looking pretty nice!

Meh at best, decent if you're in dire need and need something quick. I had a tiny spot of sticky…read moresubstance on my driver window and had to ask for them to remove it before pulling out. I assumed paying $30+ bucks that'll be included, I guess not. Have some more residue on my windshield which I assumed was tint damage but nope they just refused to remove it too. Looking for a better hand wash for further service

There's a reason this place has a long waiting line! The guys in here work fast and are…read moreconscientious and I love how great my car feels when I roll out. They offer great service for a reasonable price. Definitely worth the wait!

Great place!! Everyone very helpful and friendly. Vacuums…read moreworking great! Definitely worth the money especially the monthly plan. The rewards you can earn when you sign up with them are a nice perk. They also have Microsoft towels at each h vacuum stall free! Easy to get in and out of too. Free air fresheners on Tuesday.

Service is always nice here. Love the loyal program. Free washes comes in handy. Julia is always…read morevery helpful when on duty.

Your parking lot is messy nd your soap product left residue on my car very unsatisfied !!!!read more

We go here on a regular basis, as like to keep vehicles clean and use them over the winter months…read more We use the self-wash bays for 90% of our washes. We bring my own brushes to make sure I get all the surfaces clean and even wheel cleaners to get the rims looking good and free of dust. Just bring towels if you will be drying vehicles or drive them until dry, use spot-free rinse water. The other 10% we go through the automatic touch-less wash bays, as these have undercarriage high pressure spray. This gets most of the salt residue we get here over winter months. Washing your vehicles help to keep higher values at trade-in or just for appearances. Try them for your next winter washing of vehicles and see what you have been missing.

Went on a Friday around 2pm and attendant said the wait was 15 minutes. No problem, I thought ,I'd…read morewait, it was a warm, sunny day after all. I quickly realized there were NO cars ahead of me, and the post wash/vacuum was only about 1/3 filled. I observed about 5 other cars turn around. The staff was disengaged, on their phones and chatting. I don't know why there was a significant wait time, but I left. Business must be good, they can turn so many cars away!

I have visited this location off an on while in town and have always received excellent services…read more I visited after I came back from an out of town visit where the Van had to be placed in the wash twice. I had Christian, Drew and Rollie helped me by advising me on and srubbing the van scrubbed, cleaned and looking like brand new. I cannot say enough good things about the excellent customer service. The value is in how the customer gets treated here and quality is in how your vehicle gets treated here.

Always have done a great job keeping my car clean & is very quick (a few minutes) and simple to use.read more

Been going here for over a year to wash my Lexus IS and it's super reliable for both summer and…read morewinter options. Self-Service bays and door closing Touch-Free are available. There is only 3 bays here so I try to come during off hours if I'm using self-service as it gets pretty busy, a lot of auto enthusiasts use this place from Corvette's to your Cadillac's. They've recently added air drying hose this summer I believe to this location. The only thing to make this a 5-star place is it needs foam polish guns as an alternative to brushes, but I will be a returning customer regardless.