This used to be one of my favorite places to get my car detailed. I would drive all the way from…read morethe city because the attention to detail and customer service were always worth it. Unfortunately, today's visit was really disappointing. This is actually the second time I've had to come back after inspecting my vehicle because areas were missed. Before I left, I even showed the staff specific spots that still needed attention and they assured me they would take care of them. When I checked my car again, many of those same areas were still untouched. My rims still had visible brake dust and dirt on them even after I specifically asked that they be cleaned thoroughly. My gas pedal was still dirty, and several interior trim pieces still had dust and residue. These aren't hidden areas--they were things I specifically pointed out before leaving. What makes this so frustrating is that the quality of service has noticeably declined. I came here because this location consistently did an amazing job and took pride in the little details. That's why I was willing to make the drive. Sadly, today they lost a loyal customer. I genuinely hope management takes this as constructive feedback because this location used to set the standard for excellent service. I'd love to see them get back to the level of care that made me recommend them to others.

Service/vibes/people were all immaculate. I thought about knocking them a star due to the wait, but…read moreafter I actually got in I forgot about the wait right away. Great Berwyn business!

Well I had not been here since it was VIP now its brothers car wash to start I get off my car and…read moreall the guys just stand there looking no one approaches me to ask what I want or need to give me prices. When it was VIP there was always someone there as soon as you got off your car to greet you and take you keys. This time nothing I start to walk and they just look and keep standing there not saying anything I proceed to go to the waiting room and no one was there. So poor customer service I will never be back and i don't recommend this place at all my car was not washed they didn't vacuum the floor as there was trash left behind the windows still had steaks and dirty the the dash was still dusty and dirty the cup holders still dirty I wish i could give negative stars but not an option

Not impressed by this location at all. They don't wash thoroughly & they don't dry thoroughly. I…read moredon't need a goddamn detail, I just need the dirt washed off & the water dried. Simple. Instead, I get streaks of water everywhere, Dirty rims & dirt spots.

Meh at best, decent if you're in dire need and need something quick. I had a tiny spot of sticky…read moresubstance on my driver window and had to ask for them to remove it before pulling out. I assumed paying $30+ bucks that'll be included, I guess not. Have some more residue on my windshield which I assumed was tint damage but nope they just refused to remove it too. Looking for a better hand wash for further service

There's a reason this place has a long waiting line! The guys in here work fast and are…read moreconscientious and I love how great my car feels when I roll out. They offer great service for a reasonable price. Definitely worth the wait!

The vacuums here are terrible. They are always clogged and just a waste of time. They Don't pick…read moreanything up. Good luck!

So I usually go to one of those gas station drive-through places that is six bucks. We had some…read moregreat weather here in Chicago and I went yesterday and it was closed. I don't know what the deal is, but randomly sometimes it is not functioning. So I decided to check out Buddy Bear, which I have been to before. When I looked at my car I honestly feel like it got cleaner at Buddy Bear one time through than when I pass twice through my normal gas station one. So, yeah. For $10, my car was looking pretty nice!

Gorgeous Corner Car Wash, in Forest Park. Nice signage , fresh look and very well maintained…read more Offering free vacuums and also air , to dry the door/window jams after the wash. There are 3 lanes, self service and entrance into the car wash. 2 full sides of the automated car wash, when you exit- both sides are free vacuums and air. Very nice car wash. Wonder addition to a very nice neighborhood. Fantastic downtown Forest Park area , this car wash is directly across from an amazing free public park/ playground and tennis courts. Many gas stations nearby

When they first opened it was good. Prices were and the wash was great. Now the prices almost…read moredoubled the used to be great, now a tiny wind is better than that. The vacuum is hit or miss. Customer service? What customer service there isn't any. 1 star is just about right. Time to look and find another car wash.

Visited Mid City Hand Car Wash on a Sunday and as expected based upon the reviews they aren't the…read morequickest even though 2-3 workers conduct the car cleaning. Overall the price is within reason of what I'd expect to pay but the prices are set to go up due to command. The outside of car wash spotless and I was very thrilled to see it shine. The entire was mostly spotless too but it was lacking in some areas. On my seats the vacuums didn't clean through and there was small dirt/crumbs still and with the platinum wash I would expect them to take the mats out hose them down and wash it as well but that wasn't the case. Overall the do a good job but do a fully through inspection prior to departing. Also remember, if you select platinum your service includes an air freshener don't let them forget that; I had to remind them.

Another 5 star experience! They do have a loyalty program! Thank you for another excellent…read moreexperience.

$55 And it's a small Honda. Can't even vacuum the car right…read more Waste of money. No pride in their work

I decided to get my car wash on March 9th at this location while I was running errands, worse…read moremistake of my life, as I was trying to exit the car washed the machine busted out my back window, and of course they did nothing this entire episode cost me $205.00 pretty expensive for a freaking car wash, but hold on I am still waiting on them to call me why should I have to eat $195.00 payment from there faulty equipment. I WILL NEVER GO THERE EVER AGAIN, THANK GOD i HAD THE MONEY TO REPLACE MY WINDOW I DONT KNOW WHAT WOULD HAVE HAPPEN IF I DID NOT. DO NOT GO THEIR TERRIBLE PEOPLE AND SERVICE!!!!!!!!

Always have done a great job keeping my car clean & is very quick (a few minutes) and simple to use.read more

Been going here for over a year to wash my Lexus IS and it's super reliable for both summer and…read morewinter options. Self-Service bays and door closing Touch-Free are available. There is only 3 bays here so I try to come during off hours if I'm using self-service as it gets pretty busy, a lot of auto enthusiasts use this place from Corvette's to your Cadillac's. They've recently added air drying hose this summer I believe to this location. The only thing to make this a 5-star place is it needs foam polish guns as an alternative to brushes, but I will be a returning customer regardless.