Easy ordering, fast delievery, parts packed nicely. The best part is All the parts show up, Nothing missing in the orders. It's been a pleasure doing buisness with Autohaus Az. read more

Autohaus is the real deal. Great selection of parts at a great price for my 1989 Porsche 944 turbo. Fast shipping. The only downside is you cannot talk to a live person if questions arise. read more

Customer service is abysmal. They never call back. They do not have a phone number listed. Ridiculous.

I just purchased an auxiliary battery from Autohaus Az for my Mercedes E400 last week. Their website was easy to use. They shipped the order immediately. It was well packaged. My first experience with them. It was a great experience and I would definitely use them again and recommend them as well. Thank you Autohaus! read more

They had exactly what I needed to fix my Mercedes' hatch! Great prices and very fast shipping!

Ordered part from Virginia. Got here quick! Installed in smart car. Perfect. Great fast service. I'll keep you in my contacts for future purchases. Thank you read more

I tried to cancel my order within 2 hours of placing it. They told me they couldn't do it. Then they charged me to return the goods. Ridiculous way to do business. read more

Quit spamming with emails after I unsubscribed. No idea how I got added to this stupid mailing list to begin with

They sent me an email asking "Let Us Know How We Did", but the email I sent was "Undeliverable", no such address. So I'm posting here instead. I think you should not list an item as in stock, and sell it, when it is not. It took three days to inform me of this. Considering the mistake, you could've contacted me with alternate options so the order would not be delayed. I would've gladly done that vs starting over, because it seems it takes three days to get to it. I would've placed that second order with you for that alternate item, but I was too annoyed at that point. I also think you should list the entire order on the packing slip, then each line item should show; Qty ordered (x), Qty shipped (x). If shipped does not match ordered, then it should have a note. Eg; backordered, or whatever the story. My order was in two shipments, but the slip in the first box only listed what was in that box, no mention of the remaining items. Considering the aforementioned part fail, I was forced to email you to find out what is going on in case I need to place yet another order. I place a lot of orders at my work, with a variety of companies, and the packing slips are usually as I mentioned. Overall your prices were good and I like your website and selection, but will I remember that next time I need parts, or will I remember the missing part hassle? read more

Perfect parts! Fit was great. Original Mercedes parts from the factory. Couldn't be happier!

I loved how the package was so poorly taped to contain the package that the heavy contents within them evacuated their box & USPS was like "derp?" then added three stickers to let me know there was no item within my box which they look three weeks to deliver. Yes USPS. Derp. read more

I own a 1983 Mercedes 240D with a manual transmission. I ordered and installed a FTE master clutch cylinder from Autohaus. The part was reasonably priced and arrived in 2 days. Going over my records I noticed that I had previously replaced this same FTE master clutch cylinder twice before and they seemed to be going only 12K miles before failing. FTE is supposed to be OE equipment so I don't understand why the short life - plus they are just an absolute pain to install under the dashboard. The clutch slave cylinder is not having this problem (from another brand) and I am using new brake fluid Dot-3 for each new install. This is the only part in the brake/clutch system that keeps failing. Anyone else having this same problem with FTE master clutch cylinders? read more

On September 29 I ordered from Autohaus AZ an oil filler Cap for my car , it supposed to arrive on October 4 but was sent back by USPS because no apartment was put down, I had another order from them previously and had no problem, my apartment number is already in their system. I sent them an email since this was the only way to get a hold of them explaining the situation. I got an email back saying I did not give the apartment number from a rude sales person. I told him my apartment is already in the system and sent him a screenshot. He told me your order is canceled and your money is being refunded. They refunded me less $6.99 . I contacted my credit card company and filed a dispute. I should get the entire purchase price refunded, it's not my fault they're sales person is so incompetent not able to put the right address down that is already in their system. I would never purchase anything from this business again , I do not recommend this business, do yourself a favor and stay away from this monkey business , if I could give it 0 stars I would read more

Ordered a Porsche flywheel and bolts at a great price. Definitely cheaper than other websites, and it arrived within 3-4 days. Great service and packaging. read more

Transaction (on eBay) went smooth, there was good communication with seller, item arrived in timely manner, new as described.

Great prices and accurate description. After seeing what auto part chains wanted for the parts i needed, I'm happy that I found this company. No issues and accurate delivery timelines. read more

I felt confident about ordering the correct parts for my vehicle. Part fitment description very detailed. Excellent selection of top brand aftermarket parts. Fairly quick shipping. read more

I would like to thank the staff for all the orders that was delivered to me , it was fast shipping and excellent parts , Very happy to do business with you guys read more

I have been buying v parts from Autohaus AZ for several years. The prices are excellent and they carry high quality parts. They also backup their warranty. I had a vacuum pump fail after 21/2 years and they refunded my money no hassle at all. The shipping is fast as most orders are shipped the same day I order. It is a great company that I will continue to buy from. read more

My second purchase through Autohaus AZ. Great resource for Mbz parts. Very easy to order parts and fast shipping. No complaints A+

Needed a part quickly for my granddaughter's 2013 Beetle. She was returning to her college campus within a week. The part came in two days and was exactly the right fit and at a great price. Thank you! read more

Very good service, Part was there 3 days before promised and fit like the OEM one. Very pleased

I purchased several parts from Autohaus Az including lower control arms, ball joints and fuel filter for a 2004 SL55 AMG. The prices were excellent and the order arrived in 2 separate shipment within 3 days of the purchase. Seamless process, I would order from them again for my Mercedes. read more

perfectly fitted part. needed an airbag mounting bracket for a 1998 Porsche Boxster and the catalog part fit perfectly. Part arrived quickly and was very well packaged. I would buy from this vendor again read more

Only received 1 part. Then had to contact for rest of parts. Said they would send tracking number. Never received rest of parts or tracking number. Takes long time for delivery of parts. read more

I have purched parts a couple of times. the prices have been better than my local parts stores, even when including the shipping charges. The parts arrived quickly and were exactly what was ordered and in a couple of cases were better quality than the OEM parts. I will always check here before purchasing local. 5 plus stars. read more

I am so disappointed with AutohausAZ. I have been buying parts from them for my Mercedes projects. Most recently, I purchased a part their website said would fit my car. Once I received it, it did not fit. I contacted them about the problem with the part. The website said I would get a response in 24 to 48 hours. I did not receive a response. I wrote again and I did get a response. They said that part fits my car. Then they asked for the VIN. I gave them the Vin. Then no response. I have emailed again. Still no response. I called their Phone number and a recorded message says to contact them through their website. There seems to be no way to contact them directly. Now I know why. No customer service or support. Since we on the subject, on one part I paid the extra amount to get the part faster. But it took longer than other parts I have ordered from them. The CEO Carolyn Lefebvre, says all their employees are customer service oriented. She talked about that a lot in her announcement of moving into their new larger facility. Just be aware when purchasing parts from Autohausaz.com you will not be able to return the parts if there is a problem. You will not get a new part or a refund. You will be ignored. Not a good way to keep customers. A vey disappointed customer. Just be aware. read more

It is getting increasingly difficult to find specialty parts for Smart cars since Mercedes Benz has mostly quit providing parts and servicing them. I searched extensively and unsuccessfully for an exhaust air valve for my 2016 Passion. I was fortunate to come up with the part number, and a search by that number brought up AutohausAZ. I was still not sure that I was getting the correct valve because there was no picture of it, but I went ahead and ordered one on faith. I got a quick order confirmation with a quick delivery date. Just before that date, I got another email saying there was a slight delay. The delay was short and I had the correct valve on my doorstep only a couple days later than promised. Great service and communication. Fair price. I am happy to have a source for parts later if needed. read more

Perfect fit, fast shipping, best price! I will shop here again for my hard to find parts.

I used this company for years without a problem. Now it no longer provides service or decent delivery times. I waited 5 weeks for my parts, When I finally received them, I found I have been shorted 4 exhaust valves. I then discovered no one will any longer answer the phone. Every request must be emailed. So I sent an email and they promptly returned with a message that said someone will get back to me within 48 hours. Not so ! Well over a week has gone by and not a peep. A second email to them did nothing, Not only am I out about $60 but I have a set of heads without 4 exhaust valves that I urgently need to have installed to get my car back on the road. I wonder if this company changed hands. It used to be so reliable. Now it is not. read more

Good quality parts for low prices. They do their best to get you the part as soon as possible. Thanks.

Autohaus AZ was easy and fast, had the correct part in stock and had it in my hands here in Hawaii in two days. I am very pleased with the service and efficiency of Autohaus AZ read more

This place goes above and beyond, they always have the BMW parts that I need and really fast shipping. A+++

This is one of my main go-to sites for OE and OEM german car parts for Mercedes and Porsche. They have good prices and availability. They dont offer free shipping, and charge a small order warranty fee (both a bit annoying), but even with those, they are typically still great pricing and great quality. I recommend putting AutohausAZ at the top of your parts search list. read more

Happy with the service and speed of delivery. Will purchase from again. No issues at all.

I've been using Autohaus AZ since 2009 for all my German car parts needs. They are fast and reliable with the parts I've ordered from them. Helped me restore and maintain 6 BMWs! Thanks! read more

Easy to order my fender flare for my Mini!! Perfect fit, customer service was excellent and my part was delivered with lighting speed. I WILL order from this place for all my auto part needs and wants. Highly recommend this company!! Thank you Autohaus read more

Their customer service does not exist. You do not get a response by email and forget about calling them as it goes to a recording that tells you to email them. I tried to cancel my order but again they do not respond. Even after trying to cancel as the order was "processing" for a week before shipping. STAY AWAY FROM THIS COMPANY! I would even give them 1 star but it wouldn't allow me to post otherwise. read more

Parts came quickly in perfect condition. I could not be more satisfied. I am grateful to have this as my go to parts company.

Shipping prices are expensive for lightweight parts, shipping time from AZ to CO should not take over a week and customer service is awful! Thanks AA-ron for the stellar performance. read more