Great location very clean and well maintained. Augustin was very helpful, fast, and efficient. Really appreciated the excellent service!

We came here with a dead battery after breakfast. Hector was very friendly and assertive. He was very knowledgeable about everything. Got us in and out in no time at all. Thank you again, Hector, for making it such a positive experience read more

TEN starts plus for o'reilly auto parts on mcclintock & guadalupe in tempe, az on december/05/2025. Rafael Rafael with excellent coustomer service took care of me, with a battery replacement. in a friendly and professional maner. a friendly woman greed me too. this people make you feel so good. i am not going to go to the other places i used to go before, like "AZ." i am coming to o'reilly auto parts in this location, love it here and the coustomer service is amazing!! :). keep it up o'reilly auto parts!! Rafael Rafael superseeded my expectation!! people like you all, make this earth where we live a better place to live!! thank you!! :) :) :) :) :) :) :) :) :) :) read more

Robert was a very big help when it came to our issue with our car. he gave outstanding customer service and went far beyond expectations. just wanted to say thank you! read more

I came here to get coolant for my car and Mike made this the best experience possible. He went out and checked my car for me and made sure everything was safe and set. He is the best! Highly recommend this location read more

The employees at O'Reilly Auto Parts are always pleasant and helpful. Thank you Isaiah for installing my new battery!

I was helped by the assistant manager yesterday. He was very helpful and friendly. The store was nice and clean/organized and the employees in the back seemed to all like each other and were having fun read more

O'Reilly Auto Parts - Inside of store - Auto Parts & Supplies Near Me - Tempe, Arizona

My son's car got a light on the board and seemed to be hot. They were not able to fix it but whatever they did we were able to continue driving to our destination El Paso. read more

Augustin, Helped me with my dead battery replacement. He was kind and very helpful. I appreciate great service when I experience it. Great Customer service! He even checked to make sure the problem was truly me battery. Thanks Augustin!!!! read more

Helpful employees but stiff taxes. Returned rental tool to another location and only was refunded partial tax.

Good option versus Autozone and I like the service of the young dude on the night shift while I had issues with a dead battery. They tested it and it came back completely drained, I got a good price for my accord and was set back on the road within 20 mns. They have good service, and they helped me out.. good looks! 5 STARS read more

Jose was super helpful and funny. He also installed the battery I bought for my car for me!

Thank God for Tim and the guys at o Reilly's. I couldn't get in my car due to what I thought was my battery in my "car unlocker" as I call it (not sure what it's really called). I went down to oreillys and Tim went above and beyond to help me out. Helping me get off the stripped screw on my car unlocker and letting me know the true problem which the sodder was coming off. He didn't stop there. He found a sodder gun and fixed the problem. If I wouldn't have went to oreillys I would have probably spent over $100 for a new key unlocker at the dealership rather than just buying a new battery at oreillys. I'll be a life long customer. read more

Excellent customer service! Tammy and Jim were quick to help me when my battery needed to be replaced, even though they didn't have much staff on hand. Helpful, courteous, and all in all a great experience that came out of a bad situation. read more

Great customer service! I feel that they try to help out as much as they can. Of course they can't get under your car and start assisting you with repairs, but if it's a small job they will take initial help you without you even asking. I went in for wiper blades and a tail light. I was looking at you tube videos on how to install both of them on my own. A neighbor told me a til light was out so I didn't know which one. I asked the lady at the counter to come check and she said she just needed to clear out the crowd and she'd be right out. Only took a minute and she was right out there. She took it upon herself to tell me which tail light and even installed it for me. She also insisted in installing my wiper blades. I was very happy as I was not too confident in how I'd do it myself. I just appreciate good service and I also respect the fact that they give a military discount, it helps out too!!! read more

Excellent service, they switched out my battery which was under warranty, no charge. Asst. manager was very helpful.

Have been given the wrong parts on multiple occasions and just do not trust them when they say they can get a part in "X" amount of days, it will not show up. The staff are not knowledgeable and customer service all depends on the day. The only reason they have two stars and not one is because they a slightly better in customer service over AutoZone. Just buy your parts on-line! read more

Arrived with a bad battery today. Right when I walked in, Jesse helped me out with no hesitation. Checks my battery life and suggests a great replacement for me. immediately offered to replace the battery in my car for me! Lifesaver!! Will definitely return here. Thanks Jesse! read more

If you're ever at this O'reillys ask for Benny. Seriously some 5 star service, I'd give it 10 stars if I could. Very helpful and informative. He changed out my battery for me and seriously saved me so much trouble. I am beyond grateful and would recommend 10/10 read more

The guys here are really helpful. I walked in already knowing what I needed but when I approached the counter to check out, the cashier double-checked for me to make sure I had the right part and pointed me towards a better deal for what I was buying. Excellent service. read more

So nice!! Came by to get my car battery replaced and got a great deal since I kept my receipt from 2012 and it had a 7 year warranty. They staff here are so friendly and don't try to up sell or scam you into buying anything additional. Will definitely be coming back. read more

I used to live next to this o'reillys for two years and the few times i went in it was almost as bad as pep boys, but yesterday in the rain of course i needed new whiper's and i mean mine where bad and it was the worst time for them to go out on me so i safely got off the 10 at 52nd and remember that place, i was dreading heading their but had no choice, wow was i surprised with the a+ service and in the rain From JR, Way to go buddy and he wouldn't even take a tip, true personal service only a person can provide read more

Some what pricey on items. If you need it fast then you gotta pay!! LOL

I feel bad that I can't remember the names of the two guys who helped me. I came in to buy headlights (one was out and may as well replace both), but I figured I would have to take them someplace to have them installed, since I had never done it before and I was wary about a rather finicky tension clip that holds the bulb in place. As I was checking out, I asked if they knew a place where I could get the labor done for cheap. Instead of a recommendation, they came out to help me do it myself! Now I don't have to pay to have them installed and I have the confidence and knowledge to replace them myself in the future! Thanks! read more

Stopped by for a new battery and some other parts last week. Eric was extremely helpful in testing the battery and helping change out that and some other things. Can't say enough about how helpful the staff was. I will be back for sure. read more

From a Shops perspective, I think this location is the worst one to do business with. We have ordered a lot of parts that never show up, after they tell us they will deliver within 20 minutes. The cost of parts is the same as anyone else, no discount to shops that buy all of their parts from one location here. It was actually more expensive to buy oil from them as a shop, account holder, than it was for anyone to walk in off the street. I ordered parts for a car I was working on just today again, Was told they would for sure be here within 20 minutes. After I was done with the car, besides the parts I was waiting on 2 hours later, I called to check on them, and found out the order was never submitted, really? This makes no sense. We have held several accounts with other Auto Parts Suppliers before opening our new Tempe Location, and have never seen anything like this. So I advise all shops, and off customers to shop somewhere else. There are several options out there. read more