Highly recommend them for car purchases, especially for the first time car buyers. Salesman's were personable and knowledgeable. Made my purchase stress free. read more

Autoland USA - 2019 Toyota RAV4 - Car Dealers Near Me - Selden, New York

They sold my niece a car with frame damage. When I called they said they would look into it . Never heard from them again!!!! Her water pump went on a 2017 Chevy Malibu . When it was being serviced they noticed the water pump belt was hitting the hose for the radiator. When they took it apart they saw the passenger side frame was pushed in by 3 inches . That's the reason it was hitting the belt. . So with no answer from them I wouldn't recommend this place to anyone!!!!! read more

do not ever buy a car from this place if i could leave zero stars i would. i drove four hours to get a 2019 dodge charger that they claimed had never been damaged and had no issues at all. turns out the cars been hit multiple times and the coolant tank was full to the brim with motor oil and stop leak. i had to replace the whole cooling system and hydraulic lines i went back and forth with the owner for two weeks before he finally sent a check to pay for the damages and then after that was fixed my mechanic said theres something wrong with my back breaks and my front left tire AND my check engine light is still on after fixing the coolant issue. these people are big fat liars just trying to make as much money as they can off people. the owner claimed their mechanic checked out this car a week before i came to buy it well they need a better mechanic then because i find it hard to believe a mechanic wouldn't notice a coolant tank full of oil. this place is a joke and i would've rather bought a car off facebook marketplace than a shitty dealer like this one. read more

DO NOT BUY YOUR CAR FROM HERE!!! purchased an Infiniti being told they had done an inspection on the car and within the past 5 months of having it I have had to have it serviced 5 times and was without a vehicle for a total of two weeks. when I called to ask about service because I have a 2 year warranty, they had me bring my car in to have it serviced yet it was still experiencing issues prior to service. I came in to speak to a manager after the 5th time my car had broke-down within less than 5 months and spoke with eric a salesperson who had nothing but a nasty attitude and spoke to me with 0 respect. When I came in speaking to eric I had explained to him how I need my car because I'm in nursing school and have missed work and school because of my vehicles issues and he said to me"that has nothing to do with me" a completely inhumane (idgaf about your problems) kind of answer. He said they had no documentation of my car being serviced by them and said "who even sold you this car I've never seen you here before" with a disgusting attitude. He was huffing and puffing like I had personally attacked him. When I had spoken to another man he had told me that all Eric had to do was look me up and all of my information would be there so Eric was starting issues because he simply didn't know or didn't care to do his job properly. How does this dealer have no records of prior service meanwhile I had just bought the car in June 2025 and it was november 2025??!! if I could go back and buy from somewhere else I would. Has been nothing but in and out of the auto shop and me missing nursing school and work!! Eric should look into working at a simplier establishment such as McDonald's because he clearly has no emotional control (Michael the man who works in the lot is amazing he was super Helpful and even filled up my tank because of my troubles!) read more

Absolutely do not buy a car here! I have to file a lemon law claim against them because I have only had my car for a year and within that year I have had multiple major problems with my car that cost me a fortune. And I have only put 6,500 miles on it and all of these issues is absolutely ridiculous.The worst dealership ever, such dishonest and sneaky people. read more

What a bunch of lying scumbags. They advertised one price and quoted a different one. When I questioned this they told me the advertised price was based on a downpayment and was just the balance. The math still didn't work. When I persisted for an explanation they told me I was rude and hung up on me. When I called back and asked to speak to a manager they played games on the phone with me pretending to be other businesses or silly teenage pueblo call types of answers. If you are comfortable getting ripped off, by all means, shop here. I otherwise I urge you to find a different place to do your car business. read more

Posted price was 15,999 when I got there he said price was 18,999. He said that the advertised price was a "financing price" with 20% down. I said okay I'll put 20% down he went to check something in his shack, came back and said price was 19,999. This kind of outfit is a joke and the reason why used car dealers get a bad rap. I told him this was a very dishonest practice and he said "they all do it". Very sleazy outfit. read more

I was looking for a car. I found a beautiful one after purchasing it and driving it around I was really starting to like it then dashboard lit up like a Christmas tree . it was truly a Christmas miracle until it broke down . I couldn't fix it and now they won't return my calls . Stay away from that worker Paul . As I told my family about this one of my family member knew him and he want to jail for fraud . read more

This Auto Dealer lists on other sites at a reduced price to get a better KBB price rating, then when you call them they tell you to use their website with the actual price they are selling the auto. This is their scam to trick you into thinking that you are buying at a better deal that what they are offering. read more

Car buying process was simple and easy but I paid around 18k for a 2017 , all I asked was that they changed the squeaky brakes. I picked it up , brakes we're still squeaky I figured whatever it's a small inconceivence but I went to get them fixed today and they told me the brakes they put on were FOR THE WRONG CAR and FALLING OFF. I'm LUCKY THEY DIDNY FALL OFF. My job is to drive a client who is severely diabled around . Imagine what would could have happened , I was driving in nassau yesterday, could have literally died . read more

On Autoland's website, owner Mr. Thomas Cunningham claims that he puts his customer "first in importance," that he is "proud of the vehicles" he sells, and assure readers of the "high standards" and "quality of cars" at his dealership. My experience has been that these are disgusting lies: Autoland is the epitome of every stereotype of the dishonorable, fraudulent, scamming, cheating, crooked used car salesmen that consumers dread encountering when they transact business. When a customer buys a car with under 11k miles on it and three days later a check engine light comes on, is that something to be "proud of?" When that new purchase stalls on the Long Island Expressway with your wife and child in the vehicle three days after purchase is that something to be "proud of?" Is that an example of the "quality of car" that Autoland has on its lot? While it's understandable for a vehicle to have problems, would Autoland maintain that they're putting the customer "first in importance" when they don't respond to a customer's calls and emails about these mechanical problems? When we called and emailed documentation of the engine problem, neither Mr. Cunningham nor the salesman responded. So we drove to Autoland with the check engine light on, over 20 miles, at which time Mr. Cunningham, shockingly, asked if I would be willing to drive the car back another day to have it repaired. Such requests and treatment are not evidence of high standards or customer primacy that Autoland publicizes on its website. Under three weeks later, the check engine light again illuminated for the 2nd time. I called and emailed Autoland to make them aware of the problem. Once again, Autoland has not responded to my calls or emails. After over 6 weeks of waiting for a return of my calls and emails, I, again made the 20+ mile drive to Autoland to seek reimbursement. Mr. Cunningham wasn't in, I was told, but I was assured he'd call me later that afternoon when he returned to the office. One would expect that an owner who puts in writing that the customer is "first in importance" and claims he has "high standards," would return my call, but to this day, he hasn't. From March 17th to today, nobody has returned my calls or email--even after I drove to the dealership to complain...that nobody returns my calls. Ironically, Autoland's website acknowledges that used car dealerships "sometimes get a bad rap;" my experience with Autoland illustrates that Mr. Cunningham and Autoland's behavior perpetuate that bad rap. If you're considering buying a used car, don't shop at Autoland, where you will be treated with indignity, dishonesty, and incompetence after you make your purchase because after purchase, you are of no importance to Mr. Cunningham and his ethical "standards" are of no importance to himself. read more

I called for over a week on a vehicle called more than 30 times in one week was told they will call me when vehicle in call today sold over the weekend no customer service at all read more

After purchasing vehicle from Autoland USA the check engine light came on. Dealership gave vehicle to Staria repair station which basically just turned off the check engine light without fixing the issue. Went back & forth with Auto Land who said the check engine light was not on when they sold the vehicle to me and I must have done something to break the vehicle. It ended up the catalytic converters were bad and I spend a few thousand dollars having them replaced. Autoland would not refund me or answer my e-mails. I do not recommend buying from this place. Just lies and crappy vehicles. read more

Sold a truck that had broken turn signal, no diesel exhaust fluid, oil in need of changing, missing front license plate bracket and complained when I came to look at car in daylight, very rude on the phone once they get your money, not worth working with read more

This was my first experience buying a newer/used car from a dealer. While service was friendly at first my experience with Autoland has turned into a nightmare that has impacted my entire life. I purchased a car with all my savings, borrowed from a client as well as put on a credit card. Four days into owning this car i had to replace the brakes, calipers and rotors. A week in, it completely broke down in a traffic circle. I was hopeful they were helping as they came and got the car a week later ton"fix it" . They determined it needed a new transmission. It took over 3 weeks, with little to no communication to get the car back. Thinking things were good now I drove with confidence and was grateful, until 3 weeks later, the car completely lost power and stopped driving in a busy intersection/turning lane. I almost caused a 4 car pile up and then was almost struck by a school bus. I had to call the police to redirect traffic and have the car towed yet again. My mechanic is uncertain but it could be a faulty alternator and bad wiring along with a corroded battery. He has also brought to my attention it needs all new bearings now too. I'm a single mom that works 3 jobs and need a car to survive. I have lost all my savings and racked up massive credit card bills trying to fix this thing. I still have not even received a title for this car so selling isn't an option and I'd feel guilty doing it as who knows what else is wrong with it. I highly recommend stearing far away from these people who claim each car is ensured to be ready to go upon purchase. I don't think they even looked at this car before putting on the lot. There are a lot of other similar reviews. They are scammers that have really put my life in a bad place. read more

I thought I'd have more financing options through a car broker but this was not the case. Autoland works with various dealerships as a middle man and provided very little transparency regarding their credit application process. Legitimate dealerships will provide a copy of your credit report and detailed information. The financing department at Autoland provided very different numbers for two vehicles that were the same make and model with a one year difference. The older vehicle with a history of damage was a "better deal" which I found very suspect. I'm not sure which banks they used because they didn't tell us. They quickly glossed over information about fees that must be paid to the banks and their own manipulation of the cost of the vehicle. I wouldn't take the risk buying a 6-7 year old car from them with boiler room type financing. read more

As I stated earlier go find an honest dealer this place just wants to rip you off the owner is just today trying to smooth things over. There is no fixing dishonesty this insulted the integrity of the same repair shop that they use this guy does not deserve a second chance in his sales mans statement even the repair shop they use is no good. Shame on them for bad mouthing a repair shop just to make a buck read more

I bought a car here about a year ago. WOULD LEAVE ZERO STARS IF I COULD the car should not have passed inspection. I will say right away that I had fair credit, not poor, just fair at the time since I was going through a divorce. Regardless, I feel like it was no excuse for the EXTREME advantage that was taken of me. I hate to bring discrimination into it, but you know what they say about how a girl buying a car by herself is treated. I took home a Hyundai Elantra. The car was 11k, I put down 3K CASH in fees, and still owe almost 20k on 5e car, bc they charged me exorbitant fees which did not credit me a DIME towards the balance of this car. After one week, the check engine light went on. I had a MAP sensor changed. $90 in parts, $90 in labor. Two months into buying the car, I found out that the rear and front brake pads were completely (90%) worn down, and needed to be repaired. . $500 plus labor. This should not have been the case so soon after purchase. 4 months after buying the car, a tire blew out and had to be replaced. I had my mechanic check the other tires, granted it is not my regular mechanic, just a guy at mavis with no bias, I learned that the other 3 tires were garbage as well and had rotting and needed to be replaced ASAP, which I could not afford, so I just changed the one tire, about $300 Routine maintenance came about 4 month later, now we are nearly 8 months into having the car. It costs me $1599 to replace the remaining tires, rotors, spark plugs, work done on the suspension, and fans. A week later, the check engine light is back on!!! Keep in mind, the garbage "warranty" they gave me, assuring me I'd be covered with some maintance, has as yet contributed ZERO dollars to getting anything fixed. I work very hard - 65 hours a week to pay a ridiculously expensive car payment every month on a ten year old car, and on top of that I was LIED TO, CHEATED. I'm up nights worrying this piece of garbage vehicle is going to break down somewhere. Before I bought the car, I begged them not to sell me something unreliable. They assured me I was covered, he belts and tires were new, etc, as I can prove with bills after bills, these things had to be fixed, which means they were in horrible condition when I drove off the lot. I only drive 5-6 miles a day to school and work. Guess what, after a year has passed. The check engine light is still on, and the car cannot pass inspection. AVOID AT ALL COSTS! read more

They completely take advantage of the fact that someone has low credit scores. The cars are absolute lemons! Bought a car with very low mileage and it has been nothing but problems. new radiator needed- New engine parts needed- the warranty barely covers the parts. Stay away from this place! Worst mistake ever made!!! read more

These guys are the biggest LEMON lot on long island. I was sold a 2017 camaro un beknownst to me that the car was wrecked. Silver paint was repainted a different color, behind the grill was crushed all to hell, doors were slightly off, paint over spray under the hood. This was not disclosed at all. Title was clean .basically they overlooked that and didn't file for a wrecked. Half add repair AND THEY REFUSE ALL RESPONSIBILITY. IF YOU SEE THIS DEALERSHIP DO NOT DO BUISNESS AT ALL. THE OWNER IS TOM IS A TOTAL ASSHOLE WITH NO CONSCIOUS..... read more

Very good very very nice taste,excellent feature and gravy behaviour of employees.I fully satisfy

Tom and his sales people gave me the car of my dreams 2014 Nissan Murano Cross cabriolet they were able to get me in same day and drive out same day with the car two days after receiving the car my back up camera failed I called Mike my sales person from autoland and he told me he hast to get permission from Tom to fix it Tom called me right back same day and told me not to worry about a thing he'll take care of it and that he did he spend $800 out of his pocket to ensure I have a fully functional vehicle... I love these guys.. they understand customer service read more

Autoland USA - This is when I took the car home same day after buying it - Car Dealers Near Me - Selden, New York

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I really thought this was a great place because of how quick and easy everything went.. fast forward one month my car has a bad transmission and it had to be replaced, thank god it was covered under warrantee but it was a head ache and autoland was no help at all, I had to call multiple times to get a call back. My warrantee wasn't even activated so it took me two wks for my car to get fixed. I called and they told me the warrantee would reimburse me for a rental and that isn't the case at all, so there goes more wasted money. I've had the car for less than two months now and the brakes rotors and calipers are all shot. I'm honestly blown away because I thought this was a good place but it turns out they're just like every other used car dealership.. next time I'll def go elsewhere. read more

Autoland USA - Car Dealers Near Me - Selden, New York

My Parents bought a Car from this place back in January and they have been nothing but trouble for them. My parents are not computer savvy so I'm putting this in for them. The Vehicle registration was supposed to be received in 2 weeks, its been 2 months now. every time we call they say "Oh its on the way" now the person who sold the vehicle to them is saying that this is the first time he's hearing of the issue. STAY AWAY!!! buy your car somewhere else. read more

Did businesses with them and they honored everything. So easy to work with. Never make excuses and resolve problems asap. Willing to give a loaner car and no one does that anymore. Everyone I recommend to go there says nothing but great things about them. Never put me in a bad spot with anyone I sent there. The best in the business. Thanks Tommy. Find it very hard to believe there would be 1 bad review on this site. I guess when you buy a cheaper car for very little money people expect it be be a showroom car. Lol. Hey I guess we are all untitled these days. Lol. Spend 50-80k and you'll get a perfect car. read more

Fair pricing, honest salespeople (Peter Mac was really great to work with), and the van I bought was mechanically excellent.

We bought our car about 2 mos ago from Tom and his team. They were very nice and helpful in getting the loan. Unfortunately the car had some unforeseen problems a couple of times, and even though the warranty was over by several hundred miles, which I wasn't aware of, they stood by what they sell and fixed it. They are consummate professionals and very good business people. I even got a bit crappy with him, but Tom was great and I'm sorry I was not so great. Just was frustrated as hell. If we ever buy a used car again, it will be from them. Thanks for your help and patience! There is a reason they have been in business for so long! read more

I bought a 2013 Dodge Dart from AutoLand USA six weeks ago. I was assured that any issues with the car would be fixed before I picked it up, and it would be detailed to remove a few blemishes in the paint. When I picked it up a few days later, not only was it not detailed, it was actually dirty. Upon delivery, the price on the invoice was $200 higher than the price in the ad, and they added a $895 prep fee (I guess that covered the shiny stuff they sprayed all over the tires and dash). Paul refused to correct the price. On the way home I noticed that the power mirrors didn't work, one window didn't open, and the parking brake didn't hold. I brought the car back, and they fixed it, but it took a full week. I picked it up on a Saturday, and on the way home, I noticed that now one rear brake was not releasing. I dropped it off on Monday, and didn't get it back until Friday afternoon. At this point, the car was in their possession for almost two weeks. I drove the car for a week, and got in it one morning to find the clutch pedal stuck to the floor. This indicates a problem with the hydraulic clutch mechanism. I called, and was told I'd have to talk to Tom, the owner. After not calling me back for a few days, I finally got him on the phone. He told me that clutches aren't covered under the warrantee. I had been driving the car for one week! He was also rude, and basically called me liar about having the car for a week to fix the brake caliper, insisting he only had it one day (Monday afternoon to Friday afternoon is four days). Yesterday I came out to a large puddle of coolant under the car. I called again and spoke to Mike, who sold me this car. He said to bring it in. I replied that the car had no coolant and should be towed. He said I'd have to talk to Tom again, and he would call me back. At this point I got a little upset and told Mike that Tom was very rude to me, and that my experiences were pushing me to make a complaint to consumer affairs. Mike assured me that Tom would call me back. Twenty four hours later with no call back. I called again and got Mike, who now got nasty with me about threatening him with filing a complaint. He said that it may not be covered under my limited warranty and that my attitude made him not want to help me anymore. I hung up the phone. Now I have a dead car that I can't even trade in because I haven't even received the title yet. These guys give used car dealers their bad reputation. I'm sure they will respond to this review either calling me a liar, or telling me to bring it back again. DO NOT BUY FROM THESE CROOKS. read more

Autoland USA - My 2013 Dodge Dart from AutoLand USA - Car Dealers Near Me - Selden, New York

I was very anxious about purchasing a car from a used car dealership. I also have poor credit and was afraid to be humiliated in the credit application process. I research the local used car dealerships and the reviews of Autoland were excellent.... so I took my chances. I couldn't have been more pleased. Peter Mac was incredibly professional, easy-going and couldn't have made the experience nicer. Paul managed the financing and explained everything to me thoroughly. I never felt uncomfortable and was treated with respect. They all followed through on their promises and delivered a beautiful car that my kids and I love. I highly recommend this dealership to anyone who's looking for a used car whether they have good or bad credit. read more

Friendly staff. Great prices. Paul in finances is a wiz and did everything possible to help me get the best line of credit for a truck I love. I will be using them in the future. read more

I'm 57 years old. I've probably purchased 20 to 25 cars in my life but I can say with all honesty that Autoland was the smoothest transition into a new car that I've ever had. I dealt with Peter and he was a real gem of a salesperson. Not pushy in the slightest and patent with me answering all my question, accurately. I recommend them to everybody looking for a pre-owned vehicle. read more

Autoland USA - Car Dealers Near Me - Selden, New York

Once you pay for a car from them they want nothing to do with you. They never return phone calls, and are always to busy to talk. I haven't been able to get in contact with anyone in this building for 8 weeks. Every time I call they tell me they will call me back, but NEVER call. DO NOT BUY A CAR FROM THEM!!! read more

Sold me a car with a host of problems. Didn't even hit the 3-month mark before I had to leave it in the shop over the weekend. the car key didn't have any functionInc buttons so manually locking and unlocking was the only way. Tried to get a different car and was unable to unless I coughed up 5,000. Seems like their only concern was taking my money and getting the car off the lot. Warranty is shit and I had to come out of pocket over $500 for repairs. I'll never buy a used car again, let alone from this dealership and will not be recommending them to anybody for as long as I live. i would give 0 stars if I could. read more

Highflying recommend this dealership! Just purchased a Jeep Liberty. We love it! Our experience was great from start to finish. A+++ read more

Absolute trash dealership! I bought a car at 18 years old from here I was very broke and needed a car as soon as possible for school. They miss lead me and cheated me. I bought a jeep for $4500 which I still have to this day but I've spent probably around $4000 fixing it. These people refused to fix my car even with a warranty the car didn't even pass inspection 3 months after buying it. I told them and I brought the car back the mechanic told me all the issues with pictures and I showed it to them they told me they would fix it a week and a half goes by and a full tank of gas is gone and they didn't fix a single thing. The guy that sold me the car said there are no issues now leave. He treated me like I was nothing when I continued to come back telling them my car is broken and they needed to fix it. If you ever buy a car from here always bring a mechanic they sell shitty lemon cars. If I knew back then what I could've done to these asshat dealers I would've done it but I was naive and didn't realize the scam of a car I bought because or the laws that they broke selling me this car. I was desperate and they took absolute advantage of me in every way. It's too late to start a case against them but if I could shut this places down for what they did to me I would've. Also two weeks after I bought my car thinking it was a good car I told my friend to go there he actually bought a car a pick up truck I believe within two days the check engine light came on he brought it to the mechanic and the cars engine needed mew engine heads was missing airbags and needed new head gaskets. He returned it a week after buying it because they did the same thing they did to me took the car used all the gas and didn't fix a single thing. Please take this as a major warning for this car dealership. I don't want ANYONE to have to go through the same bs I went through read more

My wife and I rarely ever deal with non corporate dealerships due to the common stereotypes surrounding those establishments. We visited several locations in our neighborhood and between the condition of the cars, the tranparent sales pitches and condition of the offices, we were really regretting it. Finally, on the verge of giving up. We decided to search outside our neighborhood of East Patchogue and instead check out Selden Dealerships. Immediately Autoland stuck out because of all the raving reviews. I was skeptical to say the least and really believed it was the same as before. From the moment we pulled into their lot we could tell this was different from those run down used car places. Everything was clean and the representatives working with several potential customers didn't seem to have that desperation in their demeanor we noticed with the other people. We walked into their main office which was extremely clean which was a relief because my two year old gets into everything. I spoke to Sales Rep Paul and explained we were looking for something cheap, a point A to B vehicle and didnt have to be flashy within our price range. He looks us over sees we have two kids and asked us to follow him. He walked us directly over to a 2014 Kia Rio with 42,000 miles on it. We sat in the car and right away knew it was the car for us. It had more than we expected and came in $100.00 per month less than we were planning on spending. Better yet, the KIA was still under manufacturers warranty which to us shows they price their vehicles to sell rather than gouge. We were in and out in under 2 hours without any complaints or feeling taken advantage of. We recommend this dealership to anyone that is looking for a great car from a business that shows you from the door they are there to get you exactly what you need without any of the hassles. read more

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My son and I went there looking for a decent car for him We wanted reliable transportation and a certain price The salesman was honest and patient knowledgeable and took time to show us the cars in my sons price range. The experience was easy and my son drove off with his new car that same afternoon read more

My 18 year old nephew bought a car from them 3 months ago. Paul assured me they would do right for him. They solD him a car with no heat and no defrost. The car has been in their shop a few times now and they can't fix it. They are telling him they won't fix it because of things that were done by the previous owner before they sold him the car. I have been trying to call and I am told every day the person who can help is not there. Come on guys! Do right by this kid and fix thee car you sold him. read more

Was contacted by Dan about a truck I was selling on Facebook marketplace. I figured why not stop over and see what they offer. What did I have to lose. Not only were Dan and Tom complete gentleman, they gave me what I asked for the vehicle and was an absolutely painless transaction in every way. It makes me almost want to buy a car from them next time I'm in the market. I give them 5 starts for the customer service and the fact that they run a nice and clean operation. I highly recommend. read more

My employee purchased a truck from Autoland roughly 20 days ago. The truck has had nothing but issues. It's been back 4 times (which is recorded) and every single time all the work was not completed fully. I already contacted dmv, the district attorney, and my lawyer. I don't recommend ever purchasing a car from this dealer ship. I am sure they will be writing underneath this post to contact them, but my lawyer will be contacting them soon. Yes Paul and Tom are not helpful at all. They say bring the truck in and they will fix it but I get it back 4 times and all the problems not fixed. Before buying a car from this place do your self a favor and check the complaints with dmv and the district attorney. P.s if you want this issue resolved Paul should contact me. Thanks read more