Hi My names Jim Aloi I wanted to give a review for this…read moredealership. I purchase and lease a lot of cars for my self and family. This dealer there sales , & service department as well as the management and the crew are awesome and way above average !!!!!!!!!! Chris Mooney & Nolan Mooney are easy and very fair and easy to work with. Speaking about service Joe & Greg in the service department are quick and prompt the entire crew at Centereach are tremendous! Steve Massaro in the Finance department is triple AAA. He makes it happen quickly and fairly with no upscale pressure. True Blue price Go see Chris get the ball rolling for your next lease or purchase. Jim Aloi

Purchased a brand-new 2026 Hyundai Santa Fe Limited from Centereach Hyundai, and it turned into an…read moreabsolute nightmare. Right after delivery, the vehicle had over a dozen defects--including windshield failure, AC malfunction, water leaks, and defective leather upholstery that required a complete interior cabin teardown. My brand-new car sat in repair for roughly 30 calendar days. When I requested basic dealer assistance and goodwill compensation for being deprived of a $45,000+ vehicle for a month, General Manager Raymond Azzato completely shut down refused to help, and directed me to corporate hyundai where thing will just float around and they will just bluff. Centereach Hyundai will happily take your money, but the moment your vehicle has severe issues, management washes their hands of you. Save yourself the stress and buy your vehicle from a dealership that actually stands behind what they sell.

This whole dealership is VERY DISORGANIZED! Brought my car into service 2 weeks ago to get an oil…read morechange and to get some service recalls done. The service advisor Greg told me I had a few recalls and that parts would have to be ordered for 2 of them so they would call me back to schedule an appointment. I waited there for an oil change for 3 and a half hours!!! I sat in the waiting room and noticed the sign on the front door of their service door entrance stating oil changes are fast because they know customers have places to be. Greg happened to be walking through the waiting area and saw me after the 3rd hour and nonchalantly said "you're waiting on the oil change, right?" Which I told him yes and he said "I'll get someone right on it" which I then saw my car being pulled into the garage. There was another gentleman sitting in the waiting room who was there before I arrived and his car service was already done but no one in the service area told him. He sat there for over a half hour waiting after it was done and the only reason I know is because I saw the service tech park his car in the pickup area of the parking lot. Lastly I called the other day asking on the status of the parts for my car recall came in and was told by the service dept to check with the parts dept. they transfer me and the parts advisor tells me there was nothing on record that was ordered and that I could try talking to Greg who originally coordinated this. While I heard Greg call and put the request in the day I was there this whole experience is TOTALLY UNACCEPTABLE!! Based on all the negative reviews of this dealership it seems mgmt or the owner doesn't care and that's sad considering Hyundai makes good cars but their dealership like this is terrible!!!

I have had three incidents with the 2018 Hyundai Sonata vehicle that demonstrated that it was a…read morelemon.... *The first incident: The car would vibrate when I turned the wheel to the left or right, but mostly the left. The center console would vibrant and felt like something was grinding under my feet. It turns out the factory forgot to place a pin where it was needed on the axial. It was in the shop for one week. *The second incident: On the passenger side of the vehicle there was water coming in and it smelt like mold and the floor mats were soaked. I was told the vent above the hood of the car from outside was clogged from debris and something needed to be replaced. They wanted me to pay for the replacement because I parked under trees that caused the vent to clog and trapped water to run onto the passenger side of the interior mats. *The third incident: the engine light was blinking at 32,359 miles and the store manager insisted I come in with the BLINKING engine light. The vehicle would not go more than 5 mph and I refused to bring it in after attempting to drive it from my home to their auto parts department. I had a panic attack and had to be towed. They should have offered the towing services from the beginning since the vehicle was not suited for driving. I later found out that if i continued to drive like i was instructed the car could have ended up in a car fire. It turns out it needed another part repaired, mind you this car is only 2 years old. Mid- Island Hyundai did not care about my safety. The reason why I lease new cars is to avoid old car problems and to ensure my safety. All three incidents occurred in a three month span, i felt like my safety was not their priority, they made me feel silly as if i was overreacting. I dealt with Manager Steve and Service Associate Greg, they both were inconsiderate and unprofessional. I would never lease a vehicle from Hyundai Service ever again, i do not believe in the company or their business ethics.

I had been looking for a Honda Odyssey for my growing family, and had difficulties narrowing down…read morethe Elite package that I wanted. EAW had an Elite odyssey, and was asking above KBB value. We drove three hours to pick it up, did our due diligence by looking at CarFax etc. only to find out later the vehicle had been wrecked. I purchased a mini van to have the sliding doors, and they fail to work. In addition, the entire vehicle accessories were removed (no owners manual, no remote or headphones for the kids). Fortunately I noticed this and they ordered us some, but I found out later the vacuum attachments were also among what was stolen out of the car. I asked them to help me with finding replacements, and they said they wouldn't assist us any further. I'm driving in an overpriced, wrecked vehicle with an elite package where it's unusable due to the needed pieces were stolen. Do not buy from these people!!!

I purchased my chevy avalanech a year age the engine was on they told me they replaced the catlic…read more converter they delivered my truck and a week later the engine light was on i went down to the Long Island ldand and then they told me they replace the senicors the went on till approx almost one year and then the light went back on same problem it is now two year and i still have the same problem they lie now there is nothing i can do I replace the cata converter the truck cost 20,000 dollars and i still sinking money into it. i should have taken them court but I'm a women and they took me line and sinker they are not truthful at all the are scams all they want is your money and screw you

I bought a 2014 Honda Accord about 2 months and only after a few weeks of driving it all the light…read morestarted to turn on on the dashboard. Seems like they manipulated the signals to make it seem like it didn't have any issues. Please stay away from this place turns out this car is loaded with mechanical issues that they hide from me.

Just a reminder dealer depot my son was sold a vehicle that was in a flood watch vehicles you…read morepurchase there if they are from Florida they've probably been flooded buyer beware

Just purchased my second used car from this dealership and once again the process was seamless and…read morestress free. I purchased a used Toyota Highlander about 8 years ago and it still is a perfect car. I'm keeping it. But I wanted something new and sporty so started looking at Audis online. I knew what I wanted but there was no urgent need. Then I drove by this dealership on the way to lunch and there it was! I researched it online over lunch. Stopped by after for a test drive with Dennis and went home and thought about. Absolutely NO pressure put on me by anyone. Deninis had given me his cell, so I texted him a couple of questions- and then we actually did the rest via text! I never even had to call anyone. I made an appt to come in and sign the paperwork. Everything was done, ready and as promised and I was out the door in 25 min. Ryan was my finance guy. Gave me takeaway info on the possible warranty- but again, absolutely no pressure or hard sale. So appreciated. I went back because of my first experience and the quality of car and I'm just as pleased with my second experience. I would totally recommend and if I need another car- I'll be back.

I had my car owed to smith town haven and they refused to work on the car because it had a warranty…read more the guy name david left a nasty aggressive voicemail on my phone .

As a first time car owner, the experience was easier than expected. Went in with an idea of what I…read morewanted and they helped me plan my purchase around that well. Special thanks to Rich and Matt for being personable and professional.

To anyone shopping for a new Chrysler Jeep or Dodge Ram I…read morehave been a Native Long Islander for over 60 years and I am quite Familiar with most of the dealerships in the area, which is why I found it important to share my experience with Port Jeff Chrysler. This dealership has the largest selections above and beyond any other. The staff is extremely friendly and helpful, My special thanks go out to Rich Liquori who was extremely helpful and informative in helping me dial in on the vehicle of my needs. He was honest and worked hard to find me my New Jeep Wrangler Willys which I am so enthusiastic about. No hard sell salesman here just an experienced committed salesperson who believed in personal attention and earning a customer's trust and business. Betweeen Richard and the support of the staff it was an overwhelming experience and financially a very easy purchase. If you are in the market for a new car do yourself a favor and reach out first to Mr Richard Liquorand experience the Joy in purchasing your new and I am sure well-deserved vehicle. Best of Luck

great joy guys honestly just the best shop they got the job done fast and thorough I will…read moredefinitely be back

They dropped my gas tank to fix a leak and put the gas tank on too tight. Which prevented the evap…read morevalve from opening and I wasn't able to fill up my gas tank. I took it back and they lowered the tank slightly so the valve could open. Not long after my check engine light came on and codes P0442 and P0446 popped up. The mechanic admitted they put the gas tank on too tight, which led to the solenoid malfunction. They offered to fix it for $500! I don't recommend anyone take their vehicle here. They have a pattern of creating more problems for their customers than solving them.

Once again, bringing my cars to Chevrolet of Smithtown resulted in an excellent experience. My…read moreservice advisor, Kathy Altimura, is a wonderful, empathetic person who is exceptionally knowledgeable and supportive, no matter what issue may arise. Her service manager, Fran Lagassi, is truly the leader at the helm. Her strong management skills set a clear, unambiguous path for the team and help ensure that customers receive organized, professional, and dependable service. Thank you, Kathy, Fran, and the entire Chevrolet of Smithtown service team for consistently making a potentially stressful experience a positive one. Brian Jude Loiacono

They took responsibility once they saw my review and probably after receiving a call from Chevy…read moreCustomer care with my case review of the situation. But they did pay for my door to be fixed completely. Still wish they would've handled it way better from the beginning after they scratched my door. And it was also still a major inconvenience for me as I use my truck everyday for work and it ended up taking 2 days to fix. Genuine collision in Medford where they had me bring it to, fixed it beautifully though and they were great to deal with. I'll leave it at 3 stars for this experience. In the end, it was taken care of but not without some headaches.

Good Afternoon, I picked up my 2022 Subaru Ascent this morning. It was in the service shop for an…read moreupper oil pan leak and a leak in the transmission was also discovered. My sales rep Jeff Barkan, who I have bought 7 cars from over the years, hooked me up with Chris Aleman as my service advisor. The service department provided me with a loaner car, a 2024 Forrester that was very nice. The Service Advisor Chris could not have been nicer or more professional and was very accommodating and took terrific care of me and my service needs. As stated above I have purchased 7 Subaru vehicles from Competition and will be purchasing an 8th in the near future. Thank You Joe Zogbi

Horrendous experience at this dealership for the 2nd time. Originally, I was told to pick up my…read morebrand new vehicle on a Thursday night. Should be an amazing experience, except for the fact that the sales manager forgot to inform the staff and the car was not ready for me to pick up. A year later, the service department took in my vehicle and quoted me 90 minutes for the service. They found that I needed an alignment, which is perfectly acceptable, but they decided that would take 3 more hours (??), they did not tell me this and they did not offer to get me a loaner for the inconvenience being that I would have to sit at a dealership all day. When I left, the service manager asked if he could do anything to make it up for me. I told him to discount the service, he threw up his arms and walked away. I'll never go to Competition Subaru for anything, ever again. Fool me once, shame on you. Fool me twice, shame on me. I would suggest thinking long and hard before visiting this dealership.