Polite, prompt service. They let me choose the best day for me to get my radio replaced…read more They were prompt and they also checked my tire that had as slow leak...no charge. I love working with Carson. I always ask to be put in touch with Carson as he is a lovely young man. He is knowledgeable and polite, he smiles. and gets things done quickly. He is truly a outstanding employee..

I've come to this Toyota about 6 times now. And something always goes wrong…read more Today was the last straw, we will be going to a different Toyota to do servicing and details from now on. We came in for a shampoo and detail, as well as a quick diagnostic report. We were told at 9:30am that everything would take one hour, and then the shampoo drying time would be 3 hours. We checked in to see what the status was for waiting at 12:00pm, they had not even started anything yet. We don't have the time to wait longer when it hasn't even started so we canceled the entire thing and are waiting for them to bring our car back so we can leave... It's 1:00pm and they still aren't able to bring our car back, when we've had no work done! We've just wasted nearly 4 hours (and counting) for nothing! Don't waste your time, go to a different Toyota. Only saving grace is they always have property brothers playing in the waiting area.

Made buying a car really easy! I told them the car I was looking at and they brought it to my work…read morefor a test drive so I didn't even have to go to the dealership to see if I even liked it. Needless to say I loved it!

Definitely the best place to go to buy new or used vehicles as well as getting maintenance done on…read moreall vehicle models! The staff there are very kind and helpful and are willing to help you with all your vehicles needs.

Bought my second car here, and I always go here for any maintance or oil changes…read more They really listened to my needs and wants as a car buyer.

This is an exceptionally good operation with exceptional staff!…read more Knowledgeable, competent and capable. Trustworthy integrity. In Sales I would mention Mason and Jag in particular, and in finance Alex. Very honest diligent people.

Had a fantastic experience on the my wife's purchase not long ago and I was about to look at…read morepurchasing another Lexus . The second dealing was very bad and disappointing experience. The general manager and principle called it poor communication but they were just protected themselves ,never did hear from owner about my concerns after multiple emails . I had to deal with general manager because my salesperson (who was terrific was away) . I have bought many new cars over the years and this experience was one of the worst if not the worst. Ended up buying my LC500 out of Quebec and had it shipped to edmonton and it was still cheaper and a way better experience . Just saying at this time you have a 50/50 chance of a good experience with this dealership . I have talked to Lexus Canada and they should hear from them , I never have . Do you homework with this dealership and be careful who you deal with . I will report back once I use their service department hopefully that manager knows what he is doing better than the others ,there is only two dealerships in Edmonton and the other is on the other side of the city so I will see how its run .Wish me luck

Bought a van for work, the third vehicle I purchased at driving force. Ken C was excellent with…read morefinding what I needed and had it outfitted promptly. Excellent service!

After spending 3 full days trying to find a rental car for an upcoming vacation to Banff I stumbled…read moreupon Driving Force quite by accident. Their prices are the best anywhere and the customer service was excellent. All the people I dealt with at Driving Force were personable and professional and made the rental process seamless and easy.

Just picked up my new Rogue! What a team at Nissan North. My salesperson, Ali was great! Went…read morethrough everything with humour...what a guy. Emily in financing made the process so much easier and with the best deal. Looking to buy a car?.... Go Nissan North Brian Sherrington

I have a terrible experience with this dealership, the only one thing that they doing good, it's…read morecheating on people. Especially with the warranty and service. DO NOT RECOMMEND THEM

The best dealer I've dealt with. Not pushy, offered the best price in the city when I shopped…read morewithout sharing numbers to keep dealers honest. No added fees or surprises. Bought several vehicles over the years and I found my dealer and I'm sticking with them now!

We came in looking for 2026 CRV Hybrid after visiting a couple of other Honda Dealerships. We…read morewere greeted by Raj who answered our questions and provided us with all the options and available packages for the CRV series. We were extremely impressed with his professionalism, knowledge and we never felt pressured. We decided to go ahead and purchase our new CRV and it was available for pickup when promised. The Financial Services Manager Mikias was a please to deal with and offered us protection packages. Mikias didn't pressure us to buy but we did purchase the extended warranty and a protection package. On our pickup day we were very excited and were given a thorough tour of our new vehicle. Our tech was Jona who explained the vehicle settings for the use of our hybrid. He even paired our phones for us! A big shout out to the team at Wheaton Honda. Your team made our new vehicle purchase very enjoyable. Thank you all so much. Suzanne and Rod

I had Great service the the team. Got in to what I want. With COVID-19 they were safe to work with…read more Good job!! It is worth to come back.

Subject: Formal Complaint Regarding Misrepresentation of Vehicle Condition and Unfulfilled…read moreCommitments I am writing to file a formal complaint regarding my recent vehicle purchase from your dealership. Before purchasing the vehicle, I was assured by the sales representative (Tarun Mander) that the remote starter was fully functional and would work as promised. This assurance was an important factor in my decision to proceed with the purchase. Unfortunately, after taking possession of the vehicle, I discovered that the remote starter did not work. Since then, I have made multiple attempts to have this issue resolved through your dealership. I have requested to be contacted by the dealership manager on several occasions, expecting the matter to be addressed in good faith. Instead, I encountered a lack of cooperation and no meaningful effort to resolve the problem. Despite repeated requests, the issue remains unresolved. I was told that the dealership manger "Randy" would resolve the issue only if he wants to. In addition to the remote starter issue, the vehicle detailing that was promised before delivery was not completed to an acceptable standard. The vehicle was not properly cleaned or prepared for delivery, which was disappointing given the expectations set during the sales process. Furthermore, the delivery of the vehicle was delayed beyond the agreed-upon possession date, causing unnecessary inconvenience. Despite these delays, the dealership failed to ensure that the vehicle was delivered in the condition that had been promised. My overall experience has left me feeling that the dealership made commitments to encourage the sale but failed to honor those commitments afterward. Throughout this process, I have found the dealership's conduct to be misleading and disappointing. In my experience, promises were made to secure my business, but they were not fulfilled once the sale was completed. Rather than working collaboratively to resolve legitimate concerns, I encountered resistance and a lack of accountability. I believe I purchased this vehicle based on representations that were not accurate and on commitments that were ultimately not honored. The combination of the non-functional remote starter, inadequate detailing, delayed possession, and the dealership's unwillingness to address these issues has significantly undermined my confidence in the dealership and its customer service. I respectfully request that the dealership honor its commitments by repairing the remote starter at no cost to me, addressing the deficiencies in the vehicle's delivery, and providing an appropriate resolution for the inconvenience and disappointment I have experienced. If this matter cannot be resolved promptly and fairly, I will have no choice but to pursue other avenues, including filing complaints with the appropriate consumer protection agencies and sharing my experience with other potential consumers. I hope this matter can still be resolved professionally and in good faith. I look forward to your prompt response. Sincerely, Tejveer Gill & Navneet Gill