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Automatic Pool Cover Pros

5.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

Services - Automatic Pool Cover Pros

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7 years ago

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8 years ago

They are awesome ! Extremely responsive and do honest, good, hard work! Excellent customer service!

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SCV Pools

SCV Pools

3.0
(10 reviews)

Beware. They start out great but we now have a giant hole in the ground where our replastered pool…read moreshould be. The demo and waterline tile are done and it hasn't been too bad except they won't return our emails, they won't schedule the last phase and a project that was 5 weeks is who knows how long because they won't get us on the plaster schedule and right now we are told it is 2 months out and no way to schedule us for some reason. Weeks of asking to get scheduled with no response. I have included the owner in our communication as well so this isn't just about one person, this is clearly a company thing. I highly encourage you to look elsewhere. Add to the fact that we don't have a pool they have left equipment etc here so I'm sitting on my lanai in a robe and at 6:45am my dog barks like crazy and it is the employees wanting to pick some stuff up. Has happened two of the last three days. The list goes on with all the frustrating things happening with this company. Did I mention food has been left out including a chicken bone we only discovered because our dog was trying to eat it?

We entered into a contract with SCV Pools in October 2022. Shortly thereafter, we were told the…read morecompany had been sold to a new owner. The company changed names to Hawaii Pools. There have been many safety and quality issues associated with the pool and the work is not complete. These issues include, but are not limited to: 1. Lack of responsiveness to many issues for months, unclear chain of command, conflicting information despite repeated phone calls, emails, and texts. We were told by the new project manager Keith that he doesn't check his voicemails. 2. Repeated delays in getting the work done. Workers were frequently pulled off the job to work on other jobs. No schedule was provided despite multiple requests, of when workers would be on site. Workers left their equipment on site, and on more than one occasion came at 6:00AM to get their equipment to bring to another site. 3. Quality issues associate with the work, including drainage problems, no autofill installation as of yet, issues with the spa, workers asking the homeowners how the drainage should be done, frequent lack of supervisors on job site. 4. Safety issues including sidewalk cut and left open, a delay in ordering and lack of fencing to date. 5. Messy and unprofessional work site including leaving bottles and cans at site, lack of provision of toilet facilities from SCV to workers resulting in neighbors complaints about workers peeing openly on the property. When brought to the SCV's attention, they finally provided a portapotty. 6. Incorrect billing on more than one occasion.

Wasatch Spa & Pool

Wasatch Spa & Pool

4.4
(16 reviews)
•$$

If you own a spa or pool, this place is for you-they have all the supplies and accessories you…read morecould imagine. If you don't own a spa, this place is also for you-there are private hot tub rooms you can rent by the hour. Yes, you heard that right, private hourly hot tub rental. And when I heard about this place from a friend, I HAD to check it out. Sure, someday my curiosity is going to kill me, but I'll have a helluva story to tell. Same-day reservations are accepted, and the earlier you call in the day, the more likely you'll be able to request a specific room. Some are larger than others, so depending on the size of your group (2-8 people I'd imagine), you might want to request one of the larger rooms. Price is about $15 per person and they also offer soda and water for purchase. There are small shower and changing rooms onsite. When you are in your private room, you can lock the door, dim the lights and relax until your hour is up. We brought a small portable blue tooth speaker to add a little music. Towels are provided, but you can bring your own if you prefer. As others have said, the outside does not look terribly inviting, but give it a try! You'll be pleasantly surprised.

Terrible customer service. My friend and I stopped here for a long lunch break and they were in the…read moreprocess of fixing a broken water line and asked if we could check back in an hour. An hour goes by and we call only to be greeted with and extremely irritated individual that didnot want to help us and proceeded to act annoyed when we asked the next available appointment. He said and I quote " what do you want me to read off the next 11 hours of appointments that I have available" what is happening here? Are your working for free because of you are then I understand the attitude, if not then why complain about doing what you are paid to do. Big fail!

Leslie's Pool Supplies

Leslie's Pool Supplies

3.7
(10 reviews)

If there's ever a training on how not to do customer service, the associate who "helped" me should…read morebe the instructor. I've shopped at this location for years opening kits, closing kits, the works and staff have always pulled the products together for me without issue and usually go above and beyond to answer any questions I might have. This visit was the opposite. When I walked in and asked for an opening kit, the associate flatly stated they don't carry it and never have. When I asked him to look it up, he recited the contents out loud but made zero effort to actually help me find the products. Due to his combative tone, I eventually pointed out that we seemed to be having trouble communicating and that I just needed a few items to which he stated he was sorry but was focused on helping another customer. He then tried to tell me incorrect information mixing up liquid chlorine with muriatic acid and I had to explain what I was holding was "just chlorine." Throughout the entire interaction he was dismissive, rude, and combative. When I asked about Leslie's brand chemicals, his response was that "they don't say how these are different online" and that was the end of it. No effort, no ownership, no basic customer service instinct. This used to be a place I was happy to pay a premium to support. I'll be thinking twice before coming back.​​​​​​​​​​​​​​​​

I always have loved my Leslie s pool company for All of my pool supplies over the years uve been…read moreterrific store & a great estimate for values on the pool marketing

Automatic Pool Cover Pros - poolservice - Updated July 2026

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