After being on the road for a week, I noticed that my vehicle started to shake with speed. I…read moreguessed it was my tires needing to be balanced. I pulled up to a Pflugerville tire shop... the gentleman inspected my tires. Two were warped. Thankfully, they had my tire size and put them on immediately. While we were in the car! It was hella fun and funny how my family and I reacted. Anyway, the owner was very friendly and helpful. The tires were hella affordable! If you want fast, courteous, and great service, I recommend these guys!

Had my tires rotated and they used an air impact to put my wheels back on, a few hours later my…read morewheel broke off my car causing damage to my car. They put the lugs on so tight it broke through the rim. They are refusing to own up to their damages even stating that they mess up all the time but it was impossible that the caused damages to my wheels

About a month ago, I visited Orange Tire to replace all four tires. At that time, I was very…read moresatisfied with the service and even left a 5-star review. However, my experience completely changed afterward. Today, I needed to replace my brake pads and attempted to remove the wheels myself. I was unable to loosen the lug nuts because they had been tightened extremely hard during my previous visit. While trying to remove them, I broke one of the wheel studs due to the excessive force required. I stopped immediately and went back to Orange Tire to address the issue. I explained that I had been there a month ago and that their team had overtightened the lug nuts to the point where I couldn't remove them. Instead of taking responsibility, the staff initially tried to blame rust. I can understand one stuck lug nut -- but not three out of five on a single wheel. That's not normal and clearly indicates improper torque. The manager spent about 15-20 minutes on the phone (possibly with the owner), and eventually told me that I would need to purchase new parts myself, bring them in, and they would replace them for free. I offered a simple and reasonable solution -- just reimburse the cost so I could handle the repair myself and not waste additional time. However, the owner responded in a dismissive and unfriendly manner, refusing any refund and insisting I follow their process. This situation shows a lack of accountability and poor customer service. What started as a great experience turned into a very disappointing one. Be careful -- over-tightened lug nuts can cause serious damage and additional expenses.

I cannot express enough how grateful I am for this company's professionalism, lightning-fast…read moreresponse, and extremely reasonable pricing. They operate 24/7, and unbelievably, they did not charge extra for an after-hours emergency call, nor was there any type of travel fee. This alone speaks volumes about their integrity and customer care. I had a blowout in my kid's Tesla on a Friday night around 9:30 PM, and within 45 minutes of calling, they were already on-site changing the damaged tire. I assumed they would put a slightly used tire on, however it was a brand new tire. The total cost for their services was less than what I would have paid at a tire shop just to purchase one tire, which is incredible given the convenience and speed. The only reason I went back to discount tire today to use the road hazard warranty that I had purched when replacing these tires last month was purely for my OCD ways and wanting my set of 4 tires to match. The two technicians who arrived were extremely polite, professional, and understanding, knowing how eager we were to get safely back on the road. The payment process was also seamless -- they accepted Zelle, making it one of the easiest parts of an already smooth experience. Huge thanks to David and his coworker for their outstanding service and for getting us back on the road so quickly. I will absolutely recommend this company to anyone who needs tire service. Exceptional experience from start to finish!!!

great people and great pricing…read more they are not closed!!!!!! yelp is a shady app, and the claim businesses to be closed so they are forced to get a subscription with yelp.

I first went to Jerry's back in 2022. I rated him 5 * then and do so again. My 2015 Super Duty…read moreneeded the alignment fixed from the horrible roads in the City of Houston. Called at 8:10 AM Monday and asked when I could bring it in. Jerry said in Thursday would work. Dropped it off at 8 and got a text at 12:40 that it was ready. Great fast service and the price was the best part. Inflation sure has not hit Jerry's like everywhere else. I also found out I had another issue that needed to be fixed. Jerry did not do that repair, cab body mounts. You cannot go wrong bringing your vehicles here. GREAT SERVICE and PRICES!

Anthony is truly the Customer Service Jedi!! Their work is quick and always done right. They make…read moreyou feel really taken care of! Thanks guys

This time around, I came in for an oil change on my Lexus. One thing I appreciate is the fact that…read morethey'll pull up a Carfax report to see whether other things have been done or not to your vehicle in case there might be something that needs to be addressed. Their front door says it all with their triple B business rating and ASE certified mechanics. They also do a multi point inspection to make sure everything else is functioning. One thing that was pointed out, which I already knew about, was the fact that I had a torn CV boot that needed to be replaced. Since the CV joint had lost all the grease, it was also best to replace the whole axle which doesn't add that much to the price since most of this is labor. As a result, I made an appt and came back a few days after the oil change and had that repaired. I was pleased to see on the invoice that I am a gold VIP member which means I received an additional discount. I also appreciate the 36 month/36,000 mile warranty which dealerships often do not have. As someone who owns four cars, they'll be seeing me again at some point.

They got me in and out. This place is amazing and is way cheaper than the actual Toyota…read more The quality of service that they gave is phenomenal.Whole fifty one point.Check inspection.That told me exactly what I needed got me on my way quicker than any other place i've ever been to. Did exactly what they said they were going to do, didn't try to upcharge bound.Anything topped off my water fluid.I would recommend this place to anybody. Better to pay half price than going to actual toyota themselves. I requested an oil change and that is all.I got. No upselling, no, hey, you should do this.Just some suggestions and no pushing. Thank you

Poor customer service, Waited in line for 30 minutes and…read morestill no techs coming to see what I need. A simple inspection I called the store while I was waiting I can hear the phone ringing then they mute it. I think it's time to start going to Firestone up the road. Very bad customer service and managers don't really care if they get your business or not.

Excellent experience with J&J. I had a second set of tires that were slightly used. I needed to…read morereplace only my front tires and everywhere Named Brand I called said they would inly install new ones. I got off work, ate dinner and arrived by 6 PM and they balanced and installed two of my tires on the front of my Raptor in 30 min. I sat inside with the A/C, used their clean bathroom, and played with my phone. In no time I was done. $40 per tire! Great Service and a Great Price. I highly recommend.

Called in to verify inventory, immediate response and lots of options. super quick 4 tire swap less…read morethan (45min), cheap and reliable. Nice guys ill definitely be back!!

I had a flat and was able to come here to get it fixed. Staff were super helpful and I was in and…read moreout in less than 2 hours on a weekday. I always like discount tire! I believe they treat their customers right

I've been other locations but I've been continuing to come to this one over the years they treat…read moreyou with superior customer service like family and care about your safety. This location has an amazing team at the front desk and in the bays five star gold. I don't make my recommendations lightly. They continue to earn my patronage with superior customer service.

There I was, feeling productive and confident, when my car decided it had other plans. I turned the…read morekey... nothing. Not a sound. Not even a courtesy click. Just silence...pure, uncomfortable silence. At first, I tried optimism. Then logic. Then the classic move of turning the key again like it might suddenly change its mind. It did not (like a child digging in their heels). At this point, I accepted that my car had entered its "I'm tired and I quit" era. Cue roadside assistance....Alpha Roadside Services and Battery. Thankfully, help arrived before I had time to spiral into Googling "How to survive permanently stranded in your driveway." The roadside assistance technician showed up calm, professional, and completely unfazed by my dramatic retelling of events. Within minutes, they diagnosed the issue, got things sorted out, and brought my car back to life like some kind of automotive wizard. What could have turned into a full‑blown inconvenience (or emotional breakdown) ended up being quick and painless. No lectures, no eye‑rolling...just efficient help and a running vehicle again. The car was not tired, but the battery was a bit weak. While roadside service was free through our insurance plan, we had to pay for battery, which was reasonably priced. Thanks to roadside assistance, my car is no longer staging protests, and I can once again go about my day pretending this never happened. Highly recommend Alpha Roadside Services and Battery... especially if your car enjoys surprise rebellion.

I had a flat at the HEB center while buying tickets to a hockey game, so I call the roadside…read moreassistance that came with my vehicle through the dealership. They sent Jimmel with Alpha Roadside and he was there within the hour. He quickly diagnosed the issue (dead battery) and even offered a replacement there on the spot. But.... I figured such convenience would come with a premium and that I could get a better deal at Auto Zone, so I passed and just asked for a jump. Big mistake!! When I got to AutoZone, they didn't even have a 5yr battery for my truck. The 4yr they had they said "would work" but wasn't fitted properly for my vehicle so "might move around" (say what???). AND their batteries were more expensive. So I called Jimmel and he offered to meet me at my house where he got me taken care of in a jiffy. Better batter, lower price, more convenient and it comes with the same warranty you'd get when buying at a store like Auto Zone or anywhere else. Plus Jimmel is just a super nice and very friendly person to deal with! Will definitely call Alpha Roadside next time I'm in need!