I couldn't be happier with the result. The mechanics were attentive, experienced, and genuinely…read morecared about doing the job right. Highly recommended.

If you have a manual transmission, I strongly recommend taking your car somewhere else…read more I paid over $2,000 for a clutch replacement, and instead of fixing my car, I ended up with a whole new list of problems. First, the repair took about a week. I understand this was a couple of weeks before Christmas (last year), and shops can be short staffed or dealing with employees being out sick. What I don't understand is why I had to call every single day just to get an update. Communication throughout the entire process was almost nonexistent. The day I picked up my car, I noticed a strong burning oil smell just before I got home. I immediately turned around and drove back to the shop, where they discovered they had forgotten to reinstall a transmission seal. As a result, transmission fluid had leaked all over my exhaust. When I got home, I checked the transmission fluid myself and found it was nearly empty. Running a manual transmission that low on fluid can cause serious and potentially permanent damage. I took the car to another shop to have the fluid topped off, and they also discovered that Eagle Transmission had forgotten to reinstall one of the exhaust bolts that had been removed during the clutch job. Unfortunately, the problems didn't stop there... I began experiencing hydraulic issues with the clutch and returned to speak with the owner, Scott. I explained my concerns, including the fact that the transmission had never been properly refilled after they corrected the leak. Rather than addressing the workmanship, Scott's response was, "Your transmission is a piece of sh*t. It has spray paint on it, which means it's from a junkyard. You need a transmission rebuild, and that'll cost you another $2,000." If that were true, and my transmission was in such poor condition, you would think they would have mentioned it before installing the new clutch instead of after I returned with problems. To make matters even more concerning, Scott didn't even know where the transmission dipstick was while we were discussing the fluid level. I was so frustrated and insulted, I had to walk out. After receiving advice with another Eagle Transmission location in Cedar Park and doing some research, I returned a few days later and simply asked Scott if they could bleed the clutch hydraulic system. Even after our debate I offered to pay for the service, but he flat out refused. I'm a very patient individual and rarely leave negative reviews, but this was one of the worst experiences I've ever had with an automotive repair shop. Between the lack of communication, careless workmanship, missing hardware, a transmission left nearly empty of fluid, and the way my concerns were completely dismissed, I cannot recommend this location to anyone... especially if you own a manual transmission vehicle. I hope sharing my experience helps someone else avoid the frustration, wasted time, and unnecessary expense that I went through.

I had done some work on my suspension including replacing the axle assembly, and still experienced…read moresome movement on the passenger side suspension when braking. I feared I had caused some problems with the transmission when I did the axle install, so I took it here to see if they could check. They did a 22 point inspection, including the suspension and pinpointed where the actual problem was, and (thankfully!) it wasn't the transmission, but the lower control arm on the passenger side. This came in at a whopping $0.00 which included a printed report with pictures, etc. Jackson was fantastic and I truly appreciate what they did for me. Thanks!!

These guys were amazing Thought i had transmissions issues,…read morebut i did not. They took the time and gave my new to me car a good look over. they did a test drive and plugged in to diag it correctly !!! gave the transmission a clean bill of health, and even suggested some things to check. saved me thousands !!

I am tremendously pleased with the service, professionalism, details, and overall experience. My…read morewife was very pleased as well. The level of detail provided, thorough follow up and excellent, excellent communication. Ken and the team at Rokr did an excellent job servicing our 2014 Honda CR V. The information provided made the decision one of value. Great value for the investment. The demeanor and customer communication was excellent.

RoKr really helped me out of a jam with my daughters Honda Civic. The belt tensioner bolt snaped…read moreoff causing all sorts of issues with the vehicle and stranding my daughter. I was able to have the vehicle towed up to RoKr and the advisors and technicians really went above and beyond in keeping us updated on the progress and eventual completion of the repair. It was also very reasonably priced for the length of time they spent having to drill out the broken bolt from a very difficult spot.

Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

Run for hills,do not use this guy. I'm in process to take him to court. Second time I used him was…read morefor simple brake job. This guy that he sent had to come back because break line and components came off next day while driving. I have pics and texts to prove. My GM 6.2 V8 come to find out common problem for that motor lifters went out so I went to him for the engine replacement. His price quoted was pretty good so I gave him a shot. My car was not even drivable this whole time (we had to wait on engine and things for months) yet I get a call the day he test drives it for the first time and he tells me I need new steering column. The car did not go in for steering issues. It was completely fine. He blames it on wear and tire from my lift and big tires. I call the people who did my lift and I called covert Cadillac certified mechanics and gave the history of car and lift and all and they called BS. My fault for not driving to Frank's place to see for myself. So I pick it up after engine replacement and steering column replacement. I get not but a mile down road from his shop and no acceleration and engine is just revving up loud . I coast off the road to luckily a gas station right there. What looks like oil and grease is splattered all over undercarriage and side and back windows. I have pics of all this. Transmission line came off. I won't give any more specific on this because I'm in process of filing the lawsuit and taking him to court. So He has a guy come meet me, I took video of his mechanics actions and what he did and Frank telling him on the phone I'm good to go, needless to say he screwed up. I get home and next day the car does it again right as I drive out of my home. I call Frank to get it towed back to his shop which is about 45 min to an hour from Lakeway. Frank gets car back, now he tells me I need new transmission. After transmission I go back to car to pickup and I go to open my door and there was mechanic grease all over headliner and seats, spilled oil on my rubber mats, bird shit all over the outside and dust and pollen caked the interior. He left windows cracked. I took pics of everything as proof. He decides to offer me a detail, so he sends me down the road. He paid for it yet I waited 3 hours. What I'm paid for my time in work you could say was a bigger loss. The fact alone my car was in that condition when he called to tell me it was ready is reason alone you shouldn't use him. I've included pics with this post. I could go on with several other smaller things I asked him to do while he had my car for engine replacement and transmission repair that I needed done. He never fixed them. I again have proof where he acknowledges he forgot so now I have to reschedule to have him finish the job. I also recorded most of our phone conversations that prove he apologizes for messing up. It came to the point where I was recording the convos because prior to me doing that it was just word salad on his part and I knew it this point I needed to document for the court. You would be amazed how many texts I have where I have had to constantly follow up and check on him after he would give me a supposed timeline or update with a promise he would keep me updated. I'm convinced all these reviews on here that are high stars aren't legit whatsoever. I have meticulously documented everything with pics, texts and phone conversations. If you're smart and reading this don't give him your business no matter how well quoted he may be . He may try to defend himself with a reply like some others he's done to on here. I've got it all though m, the truth. I was always extremely nice in all my texts to him, I was at the mercy of his screw ups and didn't want to be a jerk. No matter what when your rude or a jerk you run the risk to be even more screwed over so I chose to take high road and he knows it. I've verified and shown all my proof to several different master General Motors Master technicians and they all came back with resounding response that Frank was at fault. So now it will be in the courts hands and I will update this once it's over. For anyone that would like to know more you can contact me. I've got all you would need to run as fast as you can from this mechanic. I've even documented some new mechanics that showed me what things he did that they couldn't believe from when he did the engine replacement. His shop spliced so many wires and I took video the moment the mechanics found these issues and they talk on camera about it. I've asked Frank over the last several weeks and really last 6 months to send me an itemized list of repairs like a receipt. His reply was he texted me the cost every time he had to charge me for something. Last thing, he never once showed up on time for any of the jobs that he did. I have proof of his reasons for being late and apologies for every one of them. What kind of professional does that. All the more reason to believe these reviews are fake

Wow! I received same-day service. My dealership quoted me a price for axle replacement, but Auto…read moredid the job for $800 less. I dropped off my car, and Mark quickly called me back to explain what was needed and provided an estimated cost. By 4:30 PM, it was ready! I hope the mechanic stayed warm--I happened to choose one of the coldest days in Austin for my service. When I arrived at 6 PM, right at closing, Mark still took the time to explain the issue and how it was fixed. Thank you for your excellent service! I'll be recommending you to everyone. In fact, I found out about you through a friend who goes to All Tune Auto.

This was my first time there, and i had a great experience. I found there was a big screw in my…read moretire, and they were able to get me fixed up same day. Would definitely go back.

Mark and team were amazing! I called them asking if they would be able to check my car because…read morethere was a cat stuck somewhere in it. Mark got under my car and the cat came running out and he not only saved his life but saved my son and I from witnessing a tragedy. Thank you so much for taking time to help do the right thing not only for my family but also the cat. Good to know there are still great people in this world. Thank you!

Use to be a trustworthy place. When Melissa ran the place she was very honest. Took my car in for…read moreABS light. Service person called me and said brakes were at 2mm and brake fluid was dirty. They thought that was the issue. I told them brakes were done 28K miles ago and fluid was completely flushed. I know this because I changed the pads, rotors and flushed fluid with good quality parts. When I challenged their assessment the manager called back and said the issue was the ABS brake module and not the brakes. Super shady. If I had spend $ on all 4 brakes (pads and rotors) and brake flush and that would have been an expensive fix that wouldn't have fixed the issue. Do yourself a favor and try and find an honest mechanic who is not selling you work you don't need.

My husband and I have been customers of Juke with our two vehicles for typical maintenance and…read morethey've always been reliable, so when my brakes suddenly went out on my Jeep, I went to Juke for help. It was easy to make the appointment to have the Jeep towed in and they got back to me by the end of the day with the diagnostic. My brake line had blown out and they were going to replace it. The next day they called to tell me there were no brake lines available for my Jeep anywhere with MOPAR, or any other manufacturer. People in my situation are all waiting months for these things on back order. Most shops would have probably told me to come tow this Jeep out of their way until a brake line was available. Not Juke! They thought outside the box and let me know a hydraulic shop they work with could build the part for me, and it would only be $80 more! Perfect! Even though they had to run around town with these brake lines, and rely on another shop to hunt down parts and fabricate custom brake lines for me, they had my Jeep back to me after just 6 business days! The other great thing is Miguel kept me updated the whole time and I never had to worry about if my vehicle was being taken care of. The people at Juke actually care about their customers and I recommend them to everyone I know.

Last time, Miguel made my day. Helped me diagnose a battery terminal issue, offered multiple…read moresolutions based on my budget & printed out info on it for me. BEST part was I had a huge dent in the front fender that I figured I'd pay to fix later this year yet upon pick up the dent was gone!? (Matt?) worked on my car and went completely out of his way to fix the dent. Total cloud 9 jaw drop! Sarah, Forrest, the gentlemen with fun colored hair... everyone is helpful and the biz is so well structured and efficient. No one likes spending on a broken down car but somehow I always walk out of here feeling like my car should break down again just so I can come back lol