When Mike named his auto repair business, "Extra Care", he truly meant it. Over and over and over…read moreagain, he has gone above and beyond to help me. First and foremost, there isn't a more honest auto mechanic on the planet, with regard to pricing, with regard to diagnosing the problem, and with regard to how long the repair will take. Every time. Full stop. He's reliable. His expertise is extraordinary. He's on time. He would never ever overcharge or pad the bill. I'm a woman alone, and I cannot tell you how many times he's literally rescued me, so much so, that I feel absolutely blessed that he's my mechanic. Seriously.

This is a more accurate account of what happened:…read more I came to this shop because my air conditioning on my van stopped working and I wanted to see what the problem was and how much it would be to fix it. This business had great reviews on yelp and google so I wanted to try it out. And I wanted to see if this was a shop I could regularly come to as I recently moved close-by. I walked in and after roaming around to find someone, I started speaking with an employee who said the owner Mike was not in. He said in order to inspect the air conditioning, it would be at least $200 which is also their price for an oil change. So I should just get an oil change and they would do many things including looking into the air conditioning. He didn't say it was a full air conditioning check. Yet he said they could let me know what the problem might be and he would note it. I didn't really need an oil change. I don't think I was even half way there. I decided to try it out and see how this place was. The owner Mike called me back multiple hours later letting me know my car was done. I asked him about the air conditioning and he said he didn't even look into the air conditioning and that I came for an oil change. He said it would be $240 to look into what the problem was with the air conditioning. He said that was just to inspect it though and no guarantee of fixing anything. I was irritated and he then told me I was a cheap person. We were on speaker phone in the car with my girlfriend and her friend who both said they didn't like this guy, were not comfortable with him, that he didn't know how to talk to people, the way he spoke was not professional, and that I shouldn't work with him, because there are other mechanics I could go to that were good. Ultimately I decided to go pick up my car. It was a very awkward conversation with the owner in his little office room. I went to pay and I wasn't very comfortable paying, because this is not what I came there for. I decided to pay uncomfortably and observed the way the owner Mike was and he seemed pretty arrogant and with an attitude after done of 'here are your keys. Go walk over to your car and get it yourself.' I was trying to get input on what he saw in the car on his service as well and he casually mentioned multiple things he saw and didn't seem interested in explaining much at all. Really weird experience here especially contrasting to the other good reviews for this business. I guess he goes above and beyond for other customers. Wasn't the case with me.

Thank you Chris, Leslie and the whole team! I've been taking…read moremy 2 older Toyota 4Runner trucks to C&T for the past 20 years or so. In comparison to other mechanics I've worked with in 30+ years, they have been the best; most reliable, most thorough and friendliest. They've pretty much resolved any mechanical issue and, as equally important, have pinpointed many, many potential future issues over the years and have given super thorough records and recommendations! Following their suggestions has vastly increased my savings and decreased my headaches :) They've even given me a ride home on a couple of occasions when I was stranded! Hope to use them for another 20 years :) I'm very thankful for their work and recommend them highly.

Extremely courteous and upbeat staff! I came to this place to install a CAT shield on my car…read moreawhile back and they did a fantastic job. They were very thorough with their notes and car inspections. That's definitely what you want out of a mechanic shop. There's a deal till the end of the month for a free alignment if you purchase new shocks and struts from them with install. They use KYB struts and shocks, which is a highly reputable brand for those who are unfamiliar. For a daily driver, this is more than enough. I called Wednesday, was able to get scheduled in the following Monday, 5 days later. Dropped the car off at 8AM which took less than 5min. Got a call back around 2:15PM same day that my car was done. Picked it up, paid, and this process took less than 10min. The thing I love about C&T is how thorough they are, as mentioned earlier. They take the time to inspect the vehicle and note anything strange. This information is then passed onto the customer once they pick up their car. They even found a loose screw that was creating a small brake fluid leak in one of my calipers and they tightened and cleaned it up without my prior knowledge. Thank you so much! Even the slightest sounds the car makes, they will inspect and find the source without you having to ask. This is what the community needs, a great Toyota mechanic that is honest, straightforward, and thorough. Keep up the excellent work!