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    Automotive Maintenance Services

    5.0 (6 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Automotive Maintenance Services

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    9 years ago

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    Lori R.

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    Monro Auto Service and Tire Centers

    Monro Auto Service and Tire Centers

    (18 reviews)

    If you are thinking of going here - don't. I find it really hard to believe both of these cracks…read moreexisted prior to me bringing my car here to put on just two tires. As they held air just fine - just needed replaced because of wear. Even if they were cracked prior -- why wasn't I informed? I mean the tech put a balance weight about 6 inches away on one of them -- how do you not see that? Made it about 10 mins down the road before TPMS went off. I limp it home and they had impacted the lug bolts so hard my 250 ft/lbs nut busting impact wrench was no match. (Torque spec is 89 ft/lbs. Had to find someone with an air impact wrench to get them off. Imagine if I wanted to put on the spare... Avoid if you care about your safety. After leaving this review on Google - a response from the "owner" was posted and mentioned to call 1 (800) 297-9886 and hit option 2... well that's their HR department, it continues to ask about direct deposit, payroll issues, if I need to report an ethics issue - ya know, internal HR stuff. Guest services is option 6 when calling that number - however none of the options past that get you anywhere. So I worked my way to tech support and asked to be transferred to the appropriate dept. They obliged but I was sent to the same menu I got when hitting option 6 which was a dead end as before. Reading other reviews I found an alternative number (1 (800) 876-6676) which seemed more promising as option 2 was guest services when calling that one. The phone rings longer and you have the option to wait or have them call you back. Waiting eventually ends in silence with no one answering and using the option to have them call you back hasn't yielded a call back yet.... The level of incompetence is baffling it's almost impressive.

    Looked online for tires that I needed to replace on truck. Online doesn't specify whether or not…read morethey have them in stock. So I attempted to call the shop. Monroe no longer has a direct line to their shop, and goes through a 3rd party contact. I went ahead and scheduled an appointment so I would be on the list. Upon scheduling it's sends and email confirming the appointment. However, on that confirmation it states to contact the brand to verify tires are in stock before coming in.... So again I called, and again it took me to the third party call line, in which they "transferred me to the store manager". However after 3 failed attempts of the manager not answering me, an hour after the first call and still no return phone calls I decided to cancel my appointment since they couldn't verify by any means that tires were on hand". Quality of service score - 1/10.

    Belle Tire

    Belle Tire

    (26 reviews)

    Scheduled tire replacement evening before day of service. Requested 3 tires. Show up 15 min. Before…read morescheduled appointment. Dropped truck off. Didn't receive a call until an hour later that they did not have any of my tires in stock for the replacements and would have to wait 2 days due to it being the weekend. I am very disappointed that there inventory is that far off that they wouldn't even have 1 of the 3 it says they have in stock to replace to keep truck on the road. This is my second issue with service at this location. I will not return.

    We recently purchased 4 new tires end of August. In less than 2 weeks we had a super low tire on…read morethe back passenger tire after adding air a couple of times I talked my husband to go back and have them replace it! Well, it was a bad tire stem letting the air leak. So they fixed it. My husband doesn't know if they put a new stem in or not. But it has stayed inflated. We drove to Anderson today because I wanted to look at Halloween decorations at the Walmart, but no I am sitting in the Belle Tire store because the front tire has 20 pounds of air in it. You pay over $500 for 4 tires for a 2010 Chrysler 300 that, in my opinion, does not deserve new tires, and the "tire experts" don't even think the antique Chrysler might need new valve stems? Guess I will get to visit Belle Tire 2 more times. I am looking forward to it ( :! I will say they are very polite and respectful at the store. It is a classic example of how men and women think so differently. Why not check all 4 valve stems the first time and change them all??? No, we will go two more times then all 4 will have been replaced! Yay! I can go on with my life!

    Automotive Maintenance Services - autorepair - Updated June 2026

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