1. Automotive Solutions

1. Automotive Solutions

0

Murrieta, CA

Automotive Solutions

3.8 (61 reviews)
Open 8:00 am - 5:00 pm

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Services - Automotive Solutions

Auto brake repair

Auto engine repair

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Recommended Reviews - Automotive Solutions

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We dropped off our truck for check engine light service. We weren't contacted about the repairs nor the vehicle for over a week. Mh fiancé had to essentially hunt down the owner as every time we called, the front desk said they haven't seen the owner "in weeks". Finally after waiting 10 days we received a call from the owner that he took our truck to another shop so they could run the electrical problem. This was then quoted to be an 800$ procedure which we totally declined. Now this is where it gets weird. The owner states he will pick up our truck from the shop and service our car on warrantee. Ok great! We get a call to pick up the truck assuming it has been serviced....but when we get to the shop our truck is GONE. Stolen! The owner then says he parked it himself away from his property and has owes us no liability for the theft. He also and I quote, stated, "this happens all the time" and to "go ahead and take me to civil claims because you won't win". Would not give a name to his insurance. He did however offer to buy our truck off of us from the tow yard the police sent it to when it was found by using his "car dealership plates". Wait, so you want us to trust you by selling the car to you when we couldn't even trust you to keep it on the lot? We kindly declined the offer and insisted he just reimburse the money that was spent when he did NOT fix the car. He laughed in our faces, told us he would give us 250 for the impound charge and that was it. Again we said we would accept the 250 with the understanding that we are going to take the legal route and get lawyers involved. After that conversation the owner, Matt, then said to "go fuck ourselves" and hung up the phone I'd like to add that while waiting for the police to come to the shop the owner tried to kick me out of his shop. He admitted that this happens often and was aware that our truck was at risk for being stolen with where he parked it at. I had made a post on social media where I received many responses that this particular shop was known for theft and unfulfilled services. Also, he referred me to a sign posted on his wall which holds no merit. My personal items were not stolen. My vehicle he was responsible for, for over two weeks was stolen. I have reported this guy to BBB and I sure hope this review reaches all the right people. As a young mom to twin boys who are 4 with another baby boy on the way, it is my hope another young couple will not be taken advantage of like this.

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14 years ago

Good business. I have brought my car here twice for brakes and for the timing belt. All I have to say is so far so good.

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8 years ago

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8 years ago

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9 years ago

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14 years ago

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11 years ago

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10 years ago

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11 years ago

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9 years ago

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14 years ago

Business owner information

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Matt M.

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13 years ago

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8 years ago

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14 years ago

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13 years ago

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12 years ago

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14 years ago

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14 years ago

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Matt M.

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9 years ago

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Review Highlights - Automotive Solutions

Frank, the new manager, is just as personable as Matt was when he owned the place, and will definitely be keeping us as clients.

Mentioned in 29 reviews

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I took my car into America's Tire Depot today after hearing a screeching noise coming from my back…read moredriver-side tire. I was really nervous it was going to be something serious and expensive. Before having AAA drop my car off, I called and spoke with Rio, who was kind, professional, and informative from beginning to end. Thankfully, it turned out to just be a rock caught between my rotor and brakes. I truly appreciate their honesty and the fact that they removed it at no charge. Great customer service like this is hard to find. I'll definitely continue being a customer, and I highly recommend America's Tire Depot to anyone looking for trustworthy service!

I have bought a few tire sets from this place. They're fine, but always try to upsale you with…read moreother things that may or may not be needed. About a month ago I went in to get my flat tire fixed. They noticed I needed an oil changed and asked if I wanted to get it all done at once. I said go ahead so I wouldn't have to deal with it later. Turns out they charged me over $100 for a full synthetic oil change and never actually gave me any oil. I don't know if they removed the old oil and just forgot to put in the new, but a few days later my car started making really scary noises. I took it into my local shop where they discovered my oil was not even reading on the dip stick. Luckily I got it into the shop fast enough that my engine did not blow. Such a small, simple thing missed and I almost lost of my engine due to it. I'm quite upset with this place and will not be going back. To make things worse, we recently had a death in the family and I haven't had time to go in and complain to get my money back. Just beware of this place.

Automotive Solutions - autorepair - Updated July 2026

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