Good price, fast service, Thanks for the coupon! My only…read morecriticism is the sales push. Do your techs work on commissions?

I went on a Sunday and Carter was the only one working. He was in a middle of an oil change with…read moreanother customer but quickly rushed over to me to greet me and tell me it'll be a few minutes because he's the only one there. Once it was my turn Carter was polite and quickly finished my emissions test. I highly recommend Oil Changers especially if Carter is working .

Stopped by a little while ago for an oil change. They were upfront with me about the wait time…read morebecause of the cars I front of me. Which was fine! I was in no rush. I had no place to be on a Saturday. When it was my turn the oil change was quick. There was no pressure to buy anything. They just made me aware of some other scheduled maintenance things that I can also get done. The technicians were helpful and friendly and the place was clean!

I haven't been to a Valvolene in about 15 years since I learned to do my own oil changes, but with…read morehow busy my work schedule has gotten over the last 2 years, my poor car has been neglected, so I decided to stop in one day after work this past week for their quick, no appointment necessary service at their new Grafton location. The wait was a little long but understandable as there were 4 cars already waiting in line when I pulled in (and 2 inside the bays). When it was my turn, the staff I interacted with were all positive, friendly, knowledgeable and most importantly, professional through and through. Great group of guys working quickly and efficiently, not worried about upselling, but instead were honest and helpful with their recommendations, & not pressuring in any way. I know a thing or two about cars & they weren't bullshitting me for more money; Their recommendations were in line with what I already knew my car needed. Knowing I don't have the time to take care of my car's needs myself anymore, and based on my current experience at this location, I will definitely be coming back to Grafton's Valvolene.

Have been here twice, always got great, prompt, and friendy service, reasonable prices (in fact, on…read moremy first visit they fixed something for no charge), and did what was expected and needed. Wayne

From the owner: Your Premier Foreign Car Repair Shop specializing in Honda Subaru Acura Hyundai Infiniti Toyota…read moreMazda Lexus Kia Nissan, all other makes and models welcome!

Friendly Staff, but had difficulty servicing my Subaru to get the actual correct amount of oil into…read moreit... Overfilled it. Also, I feel sometimes they try to oversell items that aren't necessarily priority needs.

Unfortunately, transmission developed a leak. Al's said they would fix it, but car was already…read moredownstate in MI. I sold the car to my sister-in-law. Luckily, we had stopped talking to her, because tranny failed again shortly after she bought it. So, no harm, no foul. But, I probably wouldn't go there again.

help me get the word out there that Al's transmission and Auto in Manitowoc Wisconsin is not a safe…read moreor reputable business to take your vehicle for repairs or servicing me and Marissa took our vehicle there as a referral from another auto shop that doesn't work on transmissions Al's transmission did not follow the proper steps they were supposed to send an estimate to the insurance company and get authorization to do work on the transmission instead they just went ahead worked on the transmission and then tried billing the insurance company and the insurance company said they weren't paying because they didn't authorize then they tried billing us for the work which we did not authorize we are now currently in the process of suing them for the vehicle and the unauthorized repairs and since the court case is now going they have went and placed a mechanics lien to take the vehicle and sell it instead of just owning up to their screw up given the vehicle back or waiting for the court case to be finished me being the nice guy that I am before all this started I tried working out a deal with else transmission Craig Lisa you name them and they refused I didn't want to see a shop get screwed over their money because they didn't follow the proper steps when they fixed our truck but they shot us down every step of the way that we tried finding some middle ground with them I can't emphasize this enough do not trust ales transmission and auto with your vehicle. On a side note Marissa doesn't know that I'm making this post at this time but to be honest I'm rather pissed

I don't get the Yelp hate. These guys have always given me solid, honest service at fair prices…read more I just took my car in for exhaust problems and they just changed a minor piece when they could have spun me a story and charged to replace a whole chunk. Plus they have loaners which makes it pretty painless to leave your car there.

Took my car here less than 2 months ago to fix my back window motor. Then it went out again, they…read moretold me to bring it back to check it out but I needed to pay again just to look at it. Horrible business