I recently purchased a used Volvo XC60 from AutoNation Volkswagen in Savannah, GA, and the experience was one of the best I have had in many years of buying cars. My salesperson, Lanard Mansell, was excellent to work with--professional, straightforward, and easy to talk to. The finance department was just as helpful, making everything clear and efficient. The entire process was smooth and low stress. I was in and out much faster than expected, and the pricing felt fair and honest. I was treated well from the moment I walked in. What really stood out was the follow up--they checked on me and the car after the purchase, which says a lot about their customer service. Everyone I dealt with was friendly and had a good sense of humor, which made the experience even better. I would highly recommend AutoNation Volkswagen in Savannah to anyone looking for a straightforward and positive car buying experience. read more

Phillip and Marco were wonderful but the sales manager was obnoxiously rude. He acted as if he did not understand that upon entering the facility there was a budget. He rushed us out so that he could take care of a family of the Caucasian ethnicity. He was completely unaware that we had two checks already to pay for the car of our liking. I will be taking my business elsewhere. read more

Horrible experience. Had something "fixed" for $600 a few months ago, the problem never resolved. Told me I needed a different part; would be another $600. I called multiple times and emailed twice to make sure the part was available. Went for my scheduled appt and they said the car will be ready in four days. FOUR days? When you told me it would take a few hours??? Obviously the part isn't in house. They have lost their credibility. Do not lie to customers. Will never go there again. read more

Why would I bother to bring my VW here for repair or service. I called their number to ask a question, and alls I get is an automated voice asking me to make a selection, not of which apply to my disire to talk to a maintenance service representative. Why would I bring my car to a place that only lets me make online service appointments and I can't take to a maintenance representative? My next new car purchase will not be a Volkswagen. read more

Don't go to this Dealership to buy a car. Recently I bought a car from them and we find out the vehicle has missing the oil pan cover. We let the sales and managers know, they told us they will take it from other car on their lot and send it to me (really that's how they're doing their business stealing parts from other cars before they sale to customers,..) But after 6 months I still not receive it. I did contact them a couple times and left a one star reviews on the their website. The responded from the Owner asked me to contact the general manager to solve the issues But that's just a Liar because they already told me 2 times the parts have been ordered.... read more

AutoNation Volkswagen Savannah - Car Dealers Near Me - Savannah, Georgia

Lying cheating crooks. We had signed a purchase agreement and then sales contract after six hours at the dealership and when they produced the final paperwork, only after we signed, we discovered they added in over $4000 of additional cost. When I asked to remove these cost as we did not ever agree to them, we were told the deal was off they would not sell the vehicle and to leave the dealership. When I requested to have the original document that we signed with the purchase agreement, they (Chris Lewis the sales manager) had told us that it is property of AutoNation, not ours, and they did not need to give us anything. I was stranded in the stranded at the dealership without a ride (as e "bought another vehicle) as they "canceled" the deal and while waiting for an uber they called the police to have me removed! They ran our credit over SIX times and was on the Dark web the next day after filling out their application, our credit is now ruined causing another nightmare of problems! We were directly lied to FIVE times through this entire ordeal. I have reached out to corporate management, Brad Strauss, and he had "conducted an investigation" over one week and is not able to provide me one single answer to any of my several questions, nor could account for the "missing paperwork" we signed. I have every piece of paper for the contract, except the very first piece of paper we signed that legally binding us to this deal. The sales manager, Shawn Hafer tried to sell us a new car and gave us a written offer and directly lied (Lie #1) to me by telling me they did not have any used vehicles and inventory. I went home, wen to their website, and discovered they did have exactly what we are looking for. I called back and asked to make a deposit in which I was told all I needed to do was fill out the application and they would hold it for me. (lie #2) After I filled out the application and called back, they told me that, they are not able to hold any vehicles and that I had to come in Saturday to make the purchase. I asked him to run our credit for approval to know what we are qualified for what rates, and was told by sale associate "Jay" told that that was not possible (lie #3). I actually did run our credit that day, and the next day our credit appeared on the dark web! The vehicle that we wanted was advertised tm me by email I received Wed showing it has 9288 (Lie #4) miles and when I arrived to test drive the vehicle (two days later) it had 11,444 miles. Over 20% more miles an advertised. I was told by then Chris Lewis who "took over the deal from sales associate Justin Peters (who was the only one in this entire deal/dealership that was professional and decent, and I learned that he resigned two days after our debacle of a deal) the sales manager Chris that this was a typo (lie #5). I clearly told him it was not a typo is the vehicle has been sitting on the lot for listed for sale almost one month and was being driven as a loaner vehicle! They told me they would discount the miles (.15c a mile / $364 discount) and when they presented the paperwork they took the discount off a new additional line item of $995 for a paint protection package, they told me it was already on the vehicle. We did not ask nor want for this protection and asked for it to be removed. By the way, I grew up in aftermarket auto care and had found the same package that they presented us at the dealership on ebay for $125! We were then presented a final sales price which we had signed and agreed to. Between signing our agreement and the final paperwork between the sales manager Chris Lewis, and the business manager Shawn Hafer, they decided to add TWO additional warranties that we did not ask for. When we asked for these to be removed, they simply told us they would not sell us to vehicle to leave the dealership! I have been in touch with the regional manager, Brad Strauss asking several questions as to what is the policy for paper work, what happened to our paperwork and why they tried to trick us into purchasing items we did not want and requested to remove, as well as why they called the police on me (which was funny because the police only told me they were a shady dealership and I should only take my business elsewhere) I have also asked what happened to the sales managers who clearly lied and tried to cheated us. I have received NO answers whatsoever. This dealership does not care anything about their customers or potential customers. We have purchased two vehicles in the past from AutoNation in the past with no problem, but I will never again considering buying from AutoNation or from any type of dealership. We were lied to more than FIVE times and now our credit is on the web in which I believe they have purposely done so. Read all the reviews as they lie and (try to) cheat many (potential) customers. If you're not careful, you will end up being paying for items you do not want. Stay away. If you want to purchase a Volkswag read more

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Service department staff is very selective On who they make feel welcomed or greet. Terrible customer service (Michael) ** shitty attitude and very unpleasant ** read more

My car has been there over a week. It was supposed to done four days ago. They rarely answer the phone, and when they do they don't know the status of your vehicle. They said they were unable to provide me a loaner vehicle. Their service department is way understaffed and poorly managed. Don't take your car here! read more

Avoid AUTONATION VOLKSWAGEN 50 Eisenhower Dr. Savannah ,GA. 31406 The General Manager Brad Strauss was awful to deal with. I was selling my vehicle 2 days of negotiating back-and-forth. For 2 days, they were emailing and calling me, and they wanted to buy my car. Brad to me is a very shady character. I will never deal with Autonation again. And I've dealt with them for many years.. When I went back to sell the car. Another gentleman told me that Brad did not want to buy it. He wanted to send me to another dealership. All he did was lie to me and wasted my time. He had another man do his dirty work to tell me to go elsewhere. read more

The absolute most terrible service department in Savannah. They sold to AutoNation & thought they would improve. That didn't happen. Love VWs but you can't get decent service in Savannah. I guess will have to buy Toyota for my next car. read more

Terrible service from the service rep Jeff. Does not care about customer satisfaction. Doesn't respond to voice messages, does not explain what was done to the vehicle, and told me my keys were in the cup holder when he got out of the vehicle even though I was standing next to the car. I get that everyone has bad days, but in his line of business, his attitude is unacceptable. Spend your hard earned money at another VW dealership...this one does not deserve it. Also, tried to leave my review on the survey email they sent, but for some reason if you don't give them 5 stars, it won't let you. read more

Yesterday, September 26, 2022, was my first experience with AutoNation Volkswagen. I am relocating to Savannah, GA and looking for a Volkswagen dealership to perform general scheduled maintenance on my Atlas. I found AutoNation Volkswagen Savannah, GA on a Google search. I called several times last Friday and Monday morning to schedule general maintenance and no one answered the telephone. After no one answered the telephone on Monday, I went to the AutoNation Volkswagen located at 50 Eisenhower Dr in Savannah, GA to see if they could service my Atlas. I pulled up the the service area and no one came to greet me at my vehicle (as I am used to) so I took my stroller and 7 month old baby out of the car to go into the service office. I still was not greeted as I entered. A service rep did open the door for me to get my stroller in the building. I waited for several minutes while a service rep and customer chatted about his Jetta. Because the conversation was taking so long, I used the restroom and came back and the customer and rep were still chatting. Now another customer was waiting in line. The service rep went out of his way to help the next man and left the office to go find the tow truck that was dropping of the customer's vehicle. I waited longer. Now almost 20 minutes later the rep comes back to the office and starts to help another customer until he sees that I am visibly frustrated. He then asks what can I do for you, with a look of disgust and disdain. I explained that I only need scheduled maintenance and oil change. The rep asks if I have an appointment and I explain that I tried to schedule an appointment and no one answered the phone for two days. He says that he cannot service my car today and the next available appointment is Monday next week. I said thank you I will not be back. This is my first direct experience with gender, race and ethnic discrimination in Savannah, GA. The service rep intentionally treated me differently than all the other customers and he blatantly did not want me as a customer. Given the totality of the relevant facts, the service rep engaged in intentional discrimination. Now I must seek another Volkswagen dealership to service my Atlas because the service rep caused me to lose trust in their service. I am contacting AutoNation's corporate office including the legal department with this information. I will continue the complaint process until the service rep understands that he shall not engage in this conduct ever again. read more

Chris and Sean were AMAZING with my car-buying process. It was easily the easiest experience with a dealership I've had. The car is so nice and drives amazing. They made sure the care was nice and detailed as well. Will definitely be back to purchase a new car for my boyfriend! read more

This is a second complaint that I am leaving on yelp since there has been nothing done to fix the horrible service department here. Went in for another oil change/tire rotation (the only reason I still use them are my free coupons included w the purchase of the car). Waited 2.5 hrs before going to see if my car was ready, it had been for almost 30 min..no one bothered to tell me. About 5 miles out my tire pressure light came on and found out I have a small leak somewhere. I left a voicemail with the manager but did not receive a call back. I took it back in to hopefully fix the problem. Waited an hour and forty five minutes before checking to see what had been done. My car had not even been looked at but that "it was next in line but could still take a while". So now almost 4.5 hours spent in 2 weeks here for an oil change and a screwed up tire. Pleaseeee do not bring your car here, I beg you!!! read more

They have been purchased by auto nation first of all. Auto nation does not negotiate on the price and they tacked on 3k of crap to the sale. When cars are currently selling for 10% below msrp to tack on all this crap is crazy. There sales guys are nice and friendly, no pressure. I did have a bad high pressured experience on this lot 3 years ago, and the cars were way over priced then as well. Savannah does tend to be higher than anywhere else 40 miles away, but anyone in their right mind would drive out of town to save 7k read more

Service dept is absolutely terrible. Will never take my car there again. Bought a brand new 2021 Atlas 4 months ago, and their own service dept broke it, for lack of a better term. I will not email Pete Capehart, as VW suggested. Appears to be their only suggestion to resolve problems. I left him numerous messages explaining the entire situation and 2 callback numbers with a voicemail and with live people, and he never returned my calls. He even couldn't be found by staff at the dealership twice when we were on the phone looking to speak with him. He either doesn't exist, or he doesn't care. Now we are stuck 2 hrs from Savannah and an hour from Macon with no vehicle. It was towed to Macon where no loaners are available, and we were told it's up to Savannah VW to get us a loaner since they messed up the car. How do we do that? We have to get in touch with Pete Capehart, which is clearly impossible. Absolutely ridiculous. In addition, I was asked to remove my original review because it would reflect poorly on the salesman. We had no issues with him. He's great! He's the reason we bought the car! Why should a review about service get him in trouble? What kind of place is this? If I do my job poorly, no one else in another dept or even in my own will catch heat for it. Your GM, Brad, is also useless and provided no help or resolution. read more

Do not EVER take your vehicle here. Find someone else. ANYONE ELSE. 7 days ago I took my vehicle in because the engine light and EPC light came on- took them 3 days to fix it- final bill was 2500 On Saturday I was driving my vehicle on 1-16 and my engine light and epc light come back on- this time my Car starts smoking and shaking and rattling- completely un drivable! I get it towed back to Volkswagen and they are telling me to fix my vehicle it will be another 2500 I AM IN SHOCK that after a full work up/inspection and repair in my vehicle they some how "didn't see" the other issue. The Man on the phone has the audacity to tell me they suggested to fix the fuel injectors prior- but what he seems to have forgotten was that he was given the go ahead to fix EVERYTHING THAT NEEDED FIXED. I'm not one to leave reviews, especially negative ones- but please do not go here. read more

Here is what we found not disclosed on the 2011 R/T AWD Durango..... * Gas door will not open without 2 people. Tire and wheel well has to come off to replace from underneath and does not come painted. Price unknown * Passenger blend actuator and gear broke. 30.00 parts * Both wiper spray nozzles broke. 12.00 parts * Passenger headrest BROKE when tried to wipe down. 200.00 used Ebay * Drivers heated seat doesn't work. Passenger is fine. * Blown taillight bulb, corroded socket. 15.00 parts * Back of passenger seat screwed in with wood screws. Have not been able to find this part. * Oil all over our driveway by what seems to be the pan gasket which will not be an easy fix when looking into. The selling process went well for the long distance thing and I appreciate the delivery as well but extremely disappointed in the lack of a simple functionality check. Trust is what grows a business as does word of mouth, especially in todays platform based entourage. Please share with your team so this doesn't happen in the future to someone. I have done all the labor so far which is already in the high hundreds and have yet to get the heated seat fixed. Headrest could not have gone unnoticed by whomever did the detail work. Also snapped the replacement gears on actuator while trying to sync so another 15.00 from Amazon tomorrow and still cannot get the heat/AC synced, this is the high dollar fix as well as the damn oil leak and now driveway cleaning which is next to impossible. Home is 2012 and had zero spots in our driveway. Have yet to write a review as of yet as you know, more disappointed thus far. Enjoy your week team T. Parker So this is what I text to the team a week or so after having the car delivered sight unseen from Georgia to St. Augustine, Florida. Waited a few days to see if there would be any reply but to no avail. Over 600 labor just for the oil pan gasket because of make and model and more than that for the acuator which broke a second gear. Underneath is full of rust also undisclosed but in reviewing carfax I knew the location she came from. Bottom line is, things were not inspected before putting this thing on the market because any other car lot would have sent it to auction. Will see if any response happens now or offers to help out. Will continue on a few other platforms to make sure that I am heard. Pretty sure that this will fall on deaf ears folks. read more

Just wanted to alert anyone buying from this dealership to beware. First, I got myself an internet quote on a used vehicle. Online it clearly stated that the prices listed included the 799$ dealer fee. Well would you know when I called and asked for a quote, they ADDED IT on to the actual price and tried charging me again. When I called them out and showed them their fine print.. they chalked it up to a 'paperwork error'. Shady! I looked past that because I liked the car. They are texting with me back and forth all day. We are trying to come up with a price etc. everything finally seems like it is settled. They sent me the link for the finance application and assured me once I filled it out the price would not change and the vehicle would be waiting for me. (It's a 6 hour drive) Well six hours from now is after business hours, so we will have to wait until the next business day. I doubled checked it would be held until the next business day... at which point she said it was in the process of being sold to a gentleman they saw YESTERDAY! So basically this vehicle was sold the whole time we were communicating. Good thing I didn't have them run my credit. I know it's business, but they dont care about the customer, or the fact that I wasted so much time and would have wasted hours driving there, they only care about who can go buy the car the quickest. Again, shady and not good for business. The customer service is really lacking. Places like this built on lies and greed, are why dealerships have a scummy reputation. Go elsewhere! read more

A BIG Thank You to the professionalism of Alex at Savannah Volkswagen! I needed a headlamp bulb replacement today PDQ. After finding no local auto mechanics open on the weekend, I decided to drive my car in to Savannah Volkswagen to see if it could be worked in for service today. As always, Savannah Volkswagen did not disappoint: Rather than have me wait several hours or days for an appointment for this minor repair, Alex went above and beyond to deliver superior customer service and replaced the bulb himself on the spot! read more

I purchased a vehicle on 4/12/18 from this dealer. The used vehicle broke down on my way home from the dealer lot. They picked up the vehicle the next day. One week later they have the vehicle & my money and refuse to even call me back. I am a lost for words. I have purchased several vehicles in my life and never ran across something like this before. Stay clear of this dealership and especially Sam Washington the Sales Manager. read more

Horrible experience. Complete incompetence and shady dealings. I wouldn't take a car from them if they gave it to me.

If your looking to buy here Alex Fajardo is the man to talk to, called him for a car that I liked online, he gave accurate information on the vehicle, I scheduled a flight from NY to see and test drive the car. Vehicle was better than expected, I bought the vehicle and drove it back to NYC. 14 hr drive without a problem. Alex word is worth Gold. read more

Thank you for the customer NO SERVICE. I was vacationing on Tybee when my car died. I called several times on Friday frantic for assistance in diagnosis and to tow it in. Did NOT even get a call back. So not what I am used to with my local dealership. read more

I recently took my Beetle to Autonation VW Savannah with an issue of the car stalling, jerking and a hesitation when accelerating. When I arrived neither of the guys at the front desk were very personable. After a few hours and a diagnostic test the technician told me I needed an Electronic Steering Column Lock and an Immobilizer. Of course they didn't have the parts in stock so I was ask to bring the vehicle back two days later. At first they ask me to pay the full amount up front (parts and service) but when I questioned it they allowed me to pay for just the parts with the remainder due after they actually finished the work. After telling me it would be "an all day job" they had it back on the road in about four hours. The very next day I drove the vehicle appx. four miles and had the same issue as before. Called the dealership and they were very rude saying "well we fixed what the diagnostic test showed" with no other resolution offered! The General Manager (Brad Strouse) called me the following day saying we don't want you to be unhappy, give us another chance etc. By this time I am in $1382.61 so I didn't feel like I had much of a choice. He sounded sincere. Dropped the vehicle off (02-09-22). Four days later with no return call or communication whatsoever from the dealership I finally went and picked up the vehicle. The vehicle was sitting in the same spot it was when I left it. When I arrived I ask if the General Manager was in and the technician (Jeffrey Zaruta) told me he was out until Monday. In the meantime Jeffrey goes to get my vehicle and Brad Strouse comes strolling in with lunch! I had spoken with the manager on the phone but had never met him. He spoke and I casually ask what's your name. Lo and behold the General Manager has been resurrected and was back in the office! Busted! I said well Jeffrey just told me you were out of the office until Monday! LOL Then they both proceed to tell me how several people had driven the vehicle all over trying to figure out the problem. I finally just get my keys and drove the car exactly TWO miles before the car had the very same issues as before! The car had been driven a total of eight miles because I looked at the mileage when I dropped it off! Notice below how pretty much every Good review is from 2019-2020! I know this is long but well worth the read if you are even considering ANY repairs @Autonation VW Savannah! And if you are buying a vehicle you may want to consider a dealership that will actually service that investment HONESTLY on down the road.This place is like a VW with explosive diarrhea because every word that comes out of their mouth is nothing but CRAP! read more

Purchased a used trade in they had. Not pushy, very friendly, and helpful. Price was so fair I didn't haggle with it but did ask for second key since it only came with one. Said no problem we will put it in writing we will call when it comes in. Really was thinking they would balk since it is a Mercedes M350 and I'm guessing the key is $300+. They called in two weeks scheduled an appointment with Mercedes dealer so they could take an have it programmed. I'm here today waiting in vehicle to get back from Mercedes. Offered me a shuttle ride to where ever I wanted and recommended a great dinner across the street. So far these folks are over performing. Ask for LeSha White Service Adviser. She can do anything and treats you like family. read more

My husband was buying a truck from sav. vw and something happened and he had to bring it in to be fixed. well they were supposed to pay for a rental. but they refused to fix the truck for some stupid reason and did not pay the rental. so now I owe a ridiculous amount to the rental company. These people do not know how a business should be run. I wish I could boycott them so no-one else goes through what I did. read more

Went to Savannah Volkswagen today and spoke with "Bob the Manager" about problems with my car, he informed me any problems with my car were MY PROBLEMS, never once offered to check it out with service dept.and even see if they could fix it ( I never once asked them to pay for the repairs or for any favors) after litterally 5 minutes "Bob the Manager" informed me, "HE had nothing more to say and our conversation was over AND WALKED OUT ON ME", NOT professional behavior at all !!! I will NEVER suggest anyone go there and my goal is to spread the word about how awful this company treats their customers.......please pass this on if you're against people being treated like this by big Savannah Companies trying to take advantage of consumers..Thank You ! read more

I leased my 2016 Jetta through Savannah VW, and then bought it out through them at the end of me lease. Both their sales and service departments have been nothing but great and accommodating. They even were willing to handle the buy out over the phone and bring the paperwork to my house, during the COVID-19 outbreak. Everyone here is great and you will be in good hands if you come here. read more

My Dune Beetle, affectionately called the bug, was my first volkswagen. The staff at Savannah Volkswagen have always been courteous, respectful, and always helpful. A special shout out to Cedric, William, and the boss. My name is Florrie Hopkins. Thank you again for all the help y'all. read more

Had a issue with the service department being rude and unprofessional.. Reached out to them first through Facebook messenger to try and resolve the issue in a private matter. The few messages I've sent get read but no one ever responds.. Disappointed in the lack of professionalism and communication. read more

Very friendly, non pushy staff! Everyone was so helpful and more than happy to assist. I never owned a new vehicle but they made me feel really comfortable with my purchase, made sure I was happy-very important to me. No buyers remorse here. Love this place love the staff. I couldn't be happier with my decision! read more

I'd overseas with the military and my wife had an absolutely terrible experience picking up the the Atlas we had ordered from this dealership. The staff was completely unhelpful and kept insisting she needed a Georgia drivers license even though I'm active duty and not a Georgia resident. Only after showing them the specifics in the Georgia manual of motor vehicles and confirming with the local tax office did they process the registration paperwork. They played constant games trying to get her to buy maintenance plans and dragged the sale out for hours. The dealership also told her she could get a Georgia license and keep her Texas one which is illegal. Not sure if the staff is just lazy and didn't want to do the paperwork or are just completely ignorant of procedures for active military but overall terrible experience. We love the Atlas but the customer service here is abysmal and highlights every negative stereotype about car sales. I know the staff is in the business of selling cars and squeezing as much money out of the deals as possible and that's fair but the constant dishonesty and car sales tactics made it a terrible experience for my wife. I recommend the Atlas to anyone but also recommend driving to Jacksonville to purchase it, especially if you are military stationed at Fort Stewart or HAAF. I wasn't even going to post a review since I'd addressed the concerns with the manager but yesterday the sales rep sent the customer survey to my wife and asked if she would give all 10s and say that the process took only 30 minutes (it took over four hours). read more

We traded our car in for a new car on 4-22-18 and now it is 5-17-18 and the loan on the traded car is still not paid off. In a few days my credit is going to show a late payment due to the loan not being paid off. This is not the way to run an auto dealership. DO NOT BUY HERE!!!!!!!!!! read more

Bought my 2014 Passat S a year ago with only 5800 miles on it. It was still so new that the protective plastic was still on the interior lights. I have had it for a year now with no issues. I been washing it at the same car wash with no issue. I recently brought my car in for repair and not 200 miles later, my hubcap falls off the wheel they worked on. Of course they claimed no responsibility. Even though the little holes that go over the lug bolts were smashed from improper alignment of the cap when they put it on after reinstalling my wheel. The hubcap wasn't properly seated. I deployed to Afghanistan two days after the repair and the car sat for 4 months. I then took my car to the same car wash I been going to twice a week for a year with that car. Now all the sudden the hubcap falls off and its my fault?? Needless to say, I had to spend $80 for a new one and they didn't even so much as offer to help compensate me or maybe give me a discount, no nothing. Then they said I was overdue for service... Sir, I only got 16,000 miles. I will not go back to this low end Service department ever again. I worked on cars for 15 years at a dealer before joining the Army. I would know if I put my hubcap on wrong. Oh, also, The original noise issue I was having is still there. They didn't even fix the problem I originally came in for. I tried to tell them where the issue was coming from but they wanted to do there own diagnosing..... And it was wrong. read more

I had forgotten how awful the process of purchasing a car is, but that being said, Savannah VW did a decent job of making it as painless as possible. I'd have given them 4 stars if our appointment wasn't scheduled directly in conflict with a weekly sales meeting, which resulted in us having to sit around and wait for about 30 minutes. In their defense, they were very apologetic about it and were pretty honest with us- telling us the appointment really shouldn't have been scheduled at that time, but nonetheless I still wasted half an hour of my life sitting around staring at the wall. But moving on, we worked with Thomas and he was phenomenal. He was not pushy at all. He was friendly but not in that annoying salesman kind of way. He was very pleasant and made fun conversation. Knowing we were new(ish) to the area he gave us some great local recommendations, which I definitely appreciated. And at the end of it all we left with the car we wanted and are very happy with, feeling like we got a reasonable deal. Not much more you could ask for when purchasing a new vehicle. read more

I bought my son here to buy a Audi he paid $12,000 cash this was on a Sunday, on Monday we discovered a few issues and the service manager there mr. Brown decided that he did not want to do any repairs which were minor I would never encourage anyone to go to the Volkswagen dealer because once they take your money they do not offer support whatsoever read more

I am never ever coming back to this place again. Brought my car in for an oil change and I got it back with dents at the bottom below the door probably from them lifting my car up to change the oil. Thanks a lot for damaging my car. I trusted you guys with it and I got screwed over in the end. read more

Do not buy certified pre owned cars from here. They will just bring you problems. Also do not buy any of their push to start cars. The push to starts have non stop problems. I will be trading my vw in soon. What a waste of money. read more

if no stars were an option I'd select none.. they couldn't give me a loaner/rental after telling me my turbo was bad and on back order for over a year when I showed them proof they had to provide me one in their court settlement.. while my vehicle was there they didnt even take care of it, 2 flat tires, they didn't start it up, all the tires were dry rotted and I get told by the GM there, I don't care about your vehicle! we don't even want it! well sorry VW but it's part of your job that you obviously can't do, I got so fed up with it that I called VWOA, and they also weren't any help, after weeks of arguing with them and months on waiting and waiting, I still left very unhappy.. sold them my car for half the value because a "warranty" part was broken.. I bet you once they get the part in they are gonna make the profit and laugh about it.. never ever buying a VW again and that sucks because they are great cars.. just all shitty people read more