I didn't find the used car I wanted. I have 6 requirements including color, sunroof, low mileage,…read moreand 3 other features. They consistently showed me cars that came close. They asked if I would give on color or model. Not overly pushy but I wasn't interested. Given the demeanor of the sales crew, I would do business with this place. I have always used Dealers although Carmax has a huge inventory and have passed a couple times on the car I want.

Robbie my salesman was amazing! He dealt with me all day ~ twice to get into a 2025 Trax and I…read morecould not be happier. Although the price they gave me as well as the financial representative was just as good. Highly recommend recommended. Great inventory. Robbie was amazing!!!!

Great service dept been going 20 plus years and always very satisfied with the quailty and personal…read morehelp with every vist

Service manager Travis called me about an honest one star review that I left on Google. He…read moreproceeded to bully me in an attempt to get me to change my review. When I refused he became angry and raised his voice at me, claiming that he was blacklisting me from Southern Motors and Grainger, and that I would have to go to South Carolina for service. ​​I expressed that I was not interested in doing business with Southern Motors anyways, which is why I haven't been back for service, and he proceeded to threaten again to ban me from the Savannah dealerships. What wonderful customer service Southern Motors Honda has!

OK, what a difference a new ownership makes. :)…read more My recent experience with the service department at the new ownership group at Southern Motor's Chrysler, Dodge and Jeep was truly incredible and mind blowing. I called and left a voice mail message to ask the price for an oil change for my Fiat 500X, I also left an online text on their website. I hadn't heard anything back for a day and a half, so I texted them once again. That night around 7 p.m., I received a call from the manager of the Service Dept., Scott. He apologized for no one getting back to me, and offered a free oil change and tire rotation to compensate me!!! Who does that?? Then, 15 min. later I received a call from Todd, the Service Bay manager, who I had worked with in that past. Not that he knew that at the time. He too wanted to apologize for no one getting back to me and when did I want to bring my car in for a free oil change? After I had the work done the next day, I received a call from Amber at Southern Motors to make sure everything was done to my liking!!!! Wow! Is all I can say. There guys are working hard to deliver a stellar customer experience. Thanks Gang!

Mr Aaron at the front desk it rude, be aware of him. They sold me a jeep with head lights water…read moredamage and i have the proof of pic the very next day, be coming back and forth about this for months and nobody have no history of me coming be careful with these people

I just experienced another great car purchase from Grainger Honda. Ronnie Moore who has been our…read moresalesperson for many years helped me select and locate a new 2023 Honda Odyssey Elite. The process was very easy and I received an excellent sales price and trade in amount for my old 2018 Honda Odyssey. I cannot say enough positive comments about Ronnie Moore and the Grainger Honda team that assisted me with this purchase. Even during these challenging times my wait for the new car was short and painless.

Avoid this service department…read more I own a 2015 Honda Pilot with approximately 106,000 miles. The vehicle had no check engine light, no loss of power, no exhaust symptoms, and was brought in for nothing more than a routine oil change. After the oil change, I was told that my entire exhaust system was clogged and was presented with a repair estimate exceeding $10,000. I was told the catalytic converters, A-pipe, mufflers, heat shields, gaskets, and related components needed replacement. I was even advised that I would be better off putting that money toward a new vehicle. This did not happen in a vacuum. Prior to this visit, the dealership had repeatedly attempted to buy my vehicle from me. Multiple times I received offers that were a fraction of what the vehicle was actually worth. Then, after bringing the vehicle in for a routine oil change, I was suddenly told it needed over $10,000 in repairs and that I should consider replacing it. When I asked for evidence, I was sent a blurry photo with a few specks of debris circled and was told that catalytic converter material was clogging the exhaust. For a repair recommendation of this magnitude, the evidence provided was astonishingly weak. Fortunately, I did not authorize the work. Instead, I took the Pilot to an independent mechanic for a second opinion. Their conclusion: nothing is wrong with the vehicle. No clogged exhaust. No failed exhaust system. No $10,000 repair bill. Think about that for a moment. A vehicle that was supposedly in need of more than ten thousand dollars of exhaust work was examined by an independent mechanic and found to have no such problem. This is also not my first serious issue with this dealership's service department. During a previous service visit, they returned my vehicle after forgetting to refill the transmission fluid. That kind of mistake can cause catastrophic damage and should never happen in a professional service environment. At this point I have completely lost confidence in anything this service department recommends. Being told that a perfectly functional vehicle needs repairs approaching five figures, while simultaneously being encouraged to replace or sell that vehicle, is not something any customer should have to deal with. If you receive a major repair recommendation from this dealership, get a second opinion before spending a single dollar.

been bringing my car to J.C. Lewis Ford for service ever since I purchased it back in 2022, and…read moreoverall it's been a solid experience every time. The service team is always professional,, and easy to work with. Scheduling appointments is pretty straightforward, and they do a good job keeping you updated on what's going on with your vehicle. Wait times have been reasonable. It gives me peace of mind knowing my car is being handled by people who know the vehicle well. Definitely a reliable place to go if you want consistent and trustworthy service.

My recent experience at JC Lewis Ford was unfortunately one of the worst dealership experiences…read moreI've had. This was going to be my third vehicle purchase from them, so I came in expecting a straightforward process. Instead, the experience felt disorganized and unprofessional from start to finish. The salesperson seemed unfamiliar with the vehicle's features and couldn't answer several basic questions. It also became clear the truck had previously been used as a loaner, which was not clearly disclosed upfront. When I returned to sign the paperwork, things got worse. I had texted the sales manager earlier that morning and he told me to come in and that he would personally review everything with me. When I arrived, he didn't remember me at all and I waited over 20 minutes before he briefly appeared and told me I would be sent to finance instead. While waiting for finance, I decided to go get my trade-in and leave because the process felt so chaotic. I then discovered my vehicle had already been stripped down, even though the deal wasn't finalized. I had to wait another 20 minutes just to get my license plate back. I was also told I was "lucky to get financing," which was surprising considering I was trading in a vehicle worth more than half the value of the new purchase and paying the rest in cash. After two prior purchases from this dealership, I expected far better treatment. Sadly, this experience was frustrating enough that I will likely take my business elsewhere in the future.

I had a great expierence with Jimmy in sales, Terry the sales manager and Jermaine the finance…read moremanager! The whole team made it a great purchasing expierence! I appreciate the patience and the time they spent with me throughout the day and gave me the best deal possible!! Anyone in the market for a Subie....go see this team...you are in great hands!

Poor transparency regarding the company's Tire/wheel replacement cost ( nearly $800.00 )…read more Specifically, not informing me that the replacement is only for one damaged tire or wheel or both and that I would be responsible for paying for the other three since the tread depth of the the other three would not be a match for the new replacement. There is a solution: Tire tread shaving of the paid for replacement to match the other three's tread depth. Now to the debunked "scientific" necessity of filling a new customer's new tires with nitrogen gas to keep them safe. A load of bulls_ _ t. The air in a tire is 78% nitrogen. Pay big money for pure nitrogen? Nope. And how much does this "service" cost when 78% air is free? Lack of timely communication with this company's Customer Care Representative. Don't get me started on this person's explanation. It doesn't pass the proverbial "smell test." Jim W.

I was on my way home from St Mary's Ga and the dashboard lights lit up and told me that the oil was…read morelow and service engine light came on. I was on I95 and googled the closest Hyundai dealership. AutoNation Hyundai Savannah came up and I proceeded there. I was greeted by a friendly manager Ashley who proceeded to get the team together to determine the issue with the car. Amazing team!! I was on the road again within an hour. Everyone was kind and courteous. I wish they were closer because I would definitely use them as our "home" dealership.

Just terrible. We took our under warranty vehicle for a check engine light. They kept our car for a…read moreweek and did not fix the issue. Took the vehicle back 3 more times before they decided that the gas cap needed to be changed. Why did it take a master technician to figure out this was the cause of an evap leak? I had to beg and plead to get a rental car to get to/from work and kids to/from school. Initially I was told Hyundai would reimburse me for a private rental car, spent an hour on hold with corporate to be told this only applied to recall work. Additionally, we've been waiting for a back-ordered part to fix a national recall. It's now been 6+ months. They called me last month and setup an appointment to have it fixed...showed up and was told they did not have the part. So now I have to go out of my way to schedule another appointment in the future, all the while being told the recalled backseat seatbelts "should be safe" for my kids. I'm a very reasonable person, but this is no way to treat a customer. We will never be buying a Hyundai again, especially from this dealership.