I needed some work done on my 2000 F150 with 360K. Once again the work performed met or exceeded my…read moreexpectations. The shop rate is $220/hr but you get what you pay for with auto repairs. You can save on shop mark up by supplying your own OEM parts.

Not only are they friendly and knowledgeable, but they fixed the horn on my CMAX as I'd asked and…read morenothing else unnecessary-- fast and efficiently. They made further recommendations too. Very easy to talk with and understanding.

Mr. Singh is so incredibly helpful! I called due to an issue with my brakes and engine and Mr…read more Singh told me to bring the car in so he could inspect it. He found the issue, ordered the parts, and made all the changes. He even fixed my AC for me and cleaned the engine. I'm always scared I'll be overcharged, but he showed me the parts he switched out and explained everything thoroughly. The price was extremely reasonable. His communication, customer service, prices, and work is amazing!

The check engine lights on in my car. To find out how much diagnostics cost, I called a few…read moredifferent auto shops; some said $150 to $250. However, when I called Mr. Sigh, he instructed me to bring my car to his shop. After doing diagnostics, he informed me that the gas cap was not securely fastened. To put it briefly, he did not charge me anything. He didn't try to con me, which is a sign of an honest individual.

Had a great experience I took my 2020 mustang and got my transmission fluid flushed which fixed the…read moreslipping of some of my gears. Also, the price was fair and he explained thoroughly what was going to be done on my car and what to expect. I will be coming back to do my breaks in the future.

First time having to do a Smog Test on my RAV4. My DMV renewal notice didn't even note it was…read moreneeded until I paid and received a letter it was INCOMPLETE. I guess when your car hits 8 years, the first smog needs to happen and coincided just shy of 8 years *eye roll* I was in the area and came across Hayward Auto Care (HAC). STAR certified location which i realized (later) is overkill for my low-mileage and maintained vehicle. I was told up front the cost (was a bit surprised) and in hindsight, should've gone to a regular Smog Check location. Yes, I should've done my homework beforehand (failed) and paid more for convenience. Completed in 20mins. I would consider returning for other services. Be sure to utilize their COUPON (discount) on their Smog Service and other services located on their site! Disclaimer: There was no hard sell and/or pressure from Ken or his son who were friendly and efficient. Note: STAR stations are held to higher performance standards by the Bureau of Automotive Repair (BAR) and are authorized to test vehicles flagged as high-polluter risks

I was in the process of taking my vehicle to the dealership for a brake job, and they had already…read morequoted me an astronomical price. I decided to look around for another option, and to my surprise, the first place I called was Mission Muffler and Brakes. I spoke with Jose about the dull squeaking sound my brakes were making, and he explained that if that was the case, the issue could likely be repaired for a much lower price. Jose was awesome! Once the inspection was completed, he explained everything to me in detail, and the final price was more than half of what the dealership was going to charge. That said, I highly recommend Mission Muffler and Brakes -- they are the best! I wish I could give them 10 stars!!!

My husband and I stopped in on a weekend to have both of our cars worked on and everyone here was…read moreso friendly. They processed us and got us both back on the road quickly. My brakes weren't even that bad, my struts just needing replacement, so I appreciate their honesty and not trying to upsell me brake pads I didn't need. Highly recommend this business for brake work but they look like they do some really cool exhaust stuff too. Check em out!

I had a great experience here! Carlos was very nice, professional, and helpful throughout the whole…read moreprocess. I needed my car repaired on short notice, and he was able to get it done the very same day. I really appreciated the quick turnaround and excellent customer service. Thank you again, Carlos--I definitely recommend this shop!

I called Carlos Auto Repair & Tires on Friday to schedule an appointment for my 2025 Subaru Ascent…read morefor an oil change and tire rotation. They were able to get me in the same day, which I really appreciated. I dropped off the vehicle, and about two hours later the service was completed. Throughout the process, they kept me informed about the work being performed and provided updates on the estimated completion time. The service was professional, efficient, and customer-focused. Thank you to Carlos and the team for the excellent service. I will definitely be returning for future maintenance needs.

Rizz was amazing at getting my car diagnosed and repaired in a timely manner! He was also extremely…read morehelpful in explaining the repairs (new battery, actuators for the A/C system, and the wiper sensor) needed and how the warranty worked. All at a lower cost than going to the dealer or other places like Firestone. I recommend going to Empire Automotive Services, they will help you out really well! Thank you so much again!

The people and workers are amazing great work fair pricing they did me a major solid!I will be…read morereferring them to my freinds and family kunal and his brother are great people...very honest and trustworthy

Brought my 2017 Ford Fusion Energi in for a full motor mount replacement (engine, torque strut, and…read moretransmission mount) after noticing a deep creaking noise and visible engine rocking under acceleration. I supplied my own parts and Mechatronic quoted me a fair labor-only price, by far the best of several shops I called. One of the aftermarket mounts didn't fit properly during install. Rather than forcing it or charging extra, they were upfront about the issue and offered to install a replacement OEM part for free once I sourced it. I brought back a genuine Ford transmission mount a few days later and they installed it at no additional charge, no questions asked. Honest, straightforward, and skilled work. The car feels completely different, no more rocking or noise under acceleration. This is now my go-to shop for anything beyond what I can handle myself. Highly recommend.

Absolutely fucking unacceptable experience. I would not trust this shop with my car again…read more I brought my car here specifically because of a leak, along with other work. They waited until I was basically standing there ready to pay 1770$ to tell me they DIDN'T FIX THE LEAK. Not when they diagnosed the car. Not while they had it apart. Not early enough for me to make an informed decision about whether I wanted to continue spending money there. Right before payment. They also originally quoted me 100 for an O2 sensor - this somehow became 150! They quoted me 1770$ to, and I quote because I made it clear what I wanted, "fix everything wrong with the car). I was fine with that. On the high side, but assumed they were using top quality parts. But the part that really pissed me off was the coolant. I was charged $170 for coolant service, yet after getting my car back, I checked the coolant myself and found the level was actually LOWER than I had previously observed it. So I paid $170 for a coolant-related service, got the car back with less coolant than I remembered it having, and still had a leak issue. That makes me seriously question whether there is a coolant leak that was misdiagnosed or never properly diagnosed in the first place, and what exactly my $170 paid for. Then I plugged in my own scanner after getting the car back and found an additional diagnostic code that was NOT present before I brought the vehicle in. And this was for incorrect oil type- something that can literally destroy my entire engine. I can't prove they caused that code, so I'm not going to claim they did--but finding a new code immediately after getting my car back certainly didn't inspire confidence. I spent a substantial amount of money here expecting competent work and basic fucking communication. Instead, I got my car back with the problem I specifically brought it in for STILL unresolved, coolant lower than I had previously seen it despite being charged $170 for coolant service, and an additional code showing up afterward. And yes, I contacted them directly before posting this. I gave them the opportunity to address this. If you can't fix something, SAY THAT BEFORE THE CUSTOMER IS STANDING AT THE COUNTER ABOUT TO PAY. Then to try and quote me 2500 dollars just for labor for a small leak. If you're charging $170 for coolant service, I shouldn't get my fucking car back and find the coolant lower than it was before. Worst part is, after reaching out to other mechanics, they gouged me on price relentlessly. I'm actually a mechanic myself, but was looking to get expert work done on a new purchase I really care about.I genuinely regret bringing my car here. Based on my experience, take your money and your vehicle somewhere else. Edit - The only resolution they offered was a free "diagnostic" which at the end of this situation was ridiculous. Why would I want to take my car back to you after this? And what do you mean "diagnostic?" I took my car in so you would check it. Absolutely insane.

Fantastic service. They completed an inspection of my car and provided great advice for service…read more The repair center is busy but clean!! Jesus is a great asset to AAA. I will now bring all the cars to this center for service.

New Lifelong Customer!…read more I can't recommend these guys enough! I had my Catalytic Converter stolen and Kevin over there was beyond helpful and made the process in dealing with my insurance so easy. He even had my car cleaned and was so helpful, friendly and honest. It's hard to find auto repair where you feel like you can trust the people doing it and these guys were absolutely amazing and Kevin went above and beyond to help!