CARLOS TREVINO, SERVICE ADVISOR…read more Carlos Trevino always since 2016 makes my repairs and maintenance less stressful. He is patient, kind , and knowledgeable in explaining the issues and how to prioritize the service Recommendations. Top of the line customer Service, I must say. JASON FLEEKS, SERVICE MANAGER Jason Fleeks was awesome today. Due to IT issues, I waited almost 5 hours. Mr. Fleeks customer service was amazing. Mr. Fleeks went above and beyond to make sure I was comfortable while waiting. I was given a gift bag. Thanks again! Edna Broussard, a happy customer

Mike was great and so was the staff that shuttled me home. Very professional and personable.read more

I will buy all my vehicles from here they helped me with trade in and got me a great deal on a…read morepractically new car for a awesome price!! I recommend this dealer.

Omar was professional and understanding to my needs. He was very knowledgeable about all vehicles…read moreon the lot. The purchase was an extremely smooth transaction. Even following up with the little items and concerns was done with great care. I highly recommend buying with Omar @ Premium Auto Group!

BEWARE!! I purchased a Ford Fusion in April. I have had my car in the shop twice.... one for a head…read moregasket and NOW for a new fuel pump. DO NOT BUY!!

my daughter was sold a vehicle that was titled and now we are stuck with a payment for a car that…read morecan't be driven. Don't trust what he tells ya

Sold my F150 to them yesterday. The process was smooth. I originally went in on a Saturday. My…read morefinance company was closed so my broker couldn't get info she needed to make the deal final. She called me first thing Monday morning via 3-way call with someone from Ford to get the information. I went back after work, signed some papers and walked out with a check 30 mins later. I considered Carvana, but Thiscar came in a few hundred dollars more than Carvana. It also helped that the location is 5 mins from my front door.

Prices are good. Initial customer service nice. Got the out the door price and had my own financing…read moreready. Then the typical car finance BS started with "we can give you a better deal". I made the mistake of listening. My $21550 price out the door turned into almost $28,000. This included a crazy expensive extended warranty and $580 for an extra key?? They told me the car only came with one. Then somehow another one appeared but it will cost extra! Typical used car games. I made the mistake of signing. But went back the next day and called it all off. Thankfully they agreed and honored my original deal. Now for the condition of the car. I asked about their inspection and basic maintenance. They told me they always do a very thorough inspection. The car was pretty dirty when they showed it to me. Asked them to clean it, including engine bay. At pick up it looked decent. Engine bay still Covered with leaves and dust. One might think the detailer might have hit it with compressed air at minimum. Maybe I am too picky?! But this is what else I found: Stopped at Autozone and had battery tested. It failed. Was four years old. Bought new battery. Tires were over inflated by 10psi and mostly worn out except for one. New tires on order. Engine air filter K&N but completely black and clogged with dust. Again easy fix but they did not bother. Cabin air filter had so many leaves in it, it looked like a bird best. Also easy fix. Nope, ThisCar failed here again. Spark plugs were fried. Totally black and burned up. Obviously not even looked at. They said they did an oil change. At that point I did not trust them. Assumed cheapest oil and filter if done at all. Had it done with Mobile One. The lot has lots of shiny cars. Sales people are nice enough. But their detailers and basic maintenance people do not know what they are doing, don't care, or are told to do the absolute minimum. "Just make it look good. " Would I look here again? Maybe. Recommend show up with your own financing and warranty. Bring a mechanic to go over the basics. Or be ready to do all the basics yourself, because ThisCar does not. A bit disappointed. But what can you expect from a used car dealer. They might have the potential to do better. But it takes a bit more effort. I think you would be better off buying from a private party. Just takes more looking around.

The vehicles available at Moretz Imports are inspected and the owner is straight forward about the…read moreprices and if there is a car you want, he will hold it until you arrive to buy it. I bought a truck from Moretz and it is a workhorse that has been very dependable. There are many bad car dealers in the Houston area, but this dealer is the best and honest!

Understanding and cooperative owner. We were able to discuss an out the door price I was happy with…read morea couple days before I even showed up and when I did show up he even took some more off as there was an easy fix that had to be done for the A/C. The car was cleaned before I got there and he was very thorough in discussing everything to do with the car. There was a second key that came with the car that was a little damaged so I was even provided with a repair kit for it plus the car came with a 90 day drivetrain warranty to give peace of mind buying a used car. This was also only my third time really driving stick so he helped me out a lot with some tips on making everything go smoother for my drive home. Overall excellent experience and I would definitely recommend a visit if you're in need of a good cash car.

Really great car-buying experience here. Our salesperson Austin was really patient, kind, and…read moreworked to get us a good deal on the car we wanted. The actual dealership is very pretty and aesthetically pleasing inside. My only qualm is that there's no snacks or food at all - just water, coffee, and soda.

Brianna, the other thing I did not like, was that the car had a low tire light lit up on the dash…read more I asked if they could check the air pressure. They did not. Your salesman told me that they had limited shop techs there and didn't have time. The real problem is not only did it have a low tire, but it also has a bad TPMS sensor on the wheel. He knew this and did not want to tell me. I would have appreciated a bit more honesty. The guy knew I was buying this car for my son. But yet, he let us drive off from your lot with a low tire and a bad TPMS sensor. They are only $60. What's $60 for someone's safety. Especially a VALUED CUSTOMERS safety. Or a teen drivers safety. Is this behavior just your one salesman or is this the way Northside treats all of its customers. The salesman's name was Donnie. Just to clarify. I don't want anyone else taking the blame of this review. The star rating on this has been changed for the reasons above

Solid experience at Auto Republic. Staff were helpful and the whole process was simple and easy…read more Had a good selection of cars and got a great deal on my new Prius.

My experience here was better than I expected…read more I came here because I needed to get my convertible roof top replaced since I recently bought a used convertible from their sister dealership in Austin called Austin Expo Cars. The top came with a torn roof and I had an agreement signed with them stating that they will replaced it with a brand new one after I bought the car. Sure enough, a few weeks later they shipped the new roof top to Uptown Imports and I was to directly coordinate with them from there on out. My main point of contact was Narius Irani, or also known as "Wally". I was apprehensive at first because I wasn't sure how well he would be able to get a hold of or how professional he would be. I had instances in the past where I would try calling other businesses three times, leave voice mails and text, and not get a reply back until a few days later (I opt not to mention who or where at this point). Wally was an exceptional person who answered all my calls and responded to voice mails promptly. He handled my (stressful) situation well by setting a solid date on when I could have the roof fixed and even scheduled for me to pick it up on a Sunday (closed). I was pleasantly surprised at the professionalism offered and would recommend contacting him for your next business. It may not seem like much, but when you have other people owing you parts and labor worth a lot of money and the only proof is a small piece of "I owe you" paper, the "unknown" factor scares you. I'm just glad I did not have to go through my company lawyer for this one! In the end, although I did not purchase a car from them, I had the pleasure of dealing with Uptown Imports. Just FYI, my roof was repaired by Joe Ram. He did a fantastic job on my convertible and put emphasis on quality. One of the straps that he was going to re-use was broken and I had it replaced at no cost. I believe others would have just re-used it.

I purchased a vehicle online from Uptown Imports after being assured by Angello that everything was…read morein good condition. However, upon receiving the car, I discovered multiple issues that were not disclosed prior to the sale. The audio system is defective, with severe distortion even at low volume. I specifically asked about the radio as it looked like it was post-factory installed. The vehicle came with only one key, which was in terrible condition (I'd rate it 7 out of 100). On top of that, the car was never detailed before it was shipped -- the interior was dirty, and the engine bay was filled with leaves and debris, which is shocking for a vehicle with only 38,000 miles. The doors had glue all over them as someone had taken them apart and tried to put them together. None of this was mentioned beforehand and the list can go on! I contacted Angello immediately to address these issues, but after multiple attempts, I've received no response except "I will forward your message to the director" I got a loan for the can and cannot register it in California because Uptown imports did not send the pink slip to the DMV or to the bank (as they are supposed to) Eventually they ended up sending it to me! (WHAT?) How are they in business of selling cars if they don't even know what to do with the pink slip?! This level of communication and customer service is completely unacceptable. If a business can't stand behind what it sells--or even respond after the sale--that speaks volumes. I've waited long enough for a resolution and am extremely disappointed in how this was handled. Buyers... beware!