If I could give Budget Radiator and Automotive 10 stars, I absolutely would!…read more We were in Springfield from St. Charles for my daughter's MCDA Honors Choir workshops and concert when our 2015 Honda Odyssey suddenly started flashing warning lights on the highway--FCW, LDW, a flashing Drive indicator, and the check engine light. We were only about 7 miles out from our hotel, but we were worried we might be looking at a transmission replacement as it seemed like the transmission went "limp" and wouldn't change gears while driving! The team at Budget Radiator and Automotive got us in quickly, took the time to thoroughly diagnose the problem, and didn't jump to conclusions or try to sell us unnecessary repairs. They found that the alternator had failed, but they didn't stop there. During the repair they discovered the serpentine belt and tensioner were also failing because the belt kept slipping off. They explained everything clearly, showed us what was happening, and made sure the repair was done correctly. After replacing the alternator, serpentine belt, and tensioner, they checked the transmission fluid at my request, (which looked great), then test drove the van for about 20 miles to make sure everything was working properly before calling us. That's the kind of attention to detail and professionalism every customer hopes for. The van now runs beautifully, all of the warning lights are gone, and we have complete confidence driving it home. When you're traveling and your vehicle breaks down hundreds of miles from home, you're putting a lot of trust in a repair shop you've never met. Budget Radiator and Automotive earned that trust from the moment we walked in. They were honest, knowledgeable, thorough, and genuinely cared about getting us safely back on the road--not just fixing a car. Thank you for turning a stressful situation into such a positive experience. If we're ever in Springfield and need automotive service again, this will be our first call. I highly recommend Budget Radiator and Automotive to anyone looking for a shop they can trust.

Fair! Reasonable! Professional! Quick.! Thing I liked best…read moreis they did try to take advantage of an older woman!

Good honest mechanics at McCormack! my car needed a new valve replacement and they were able to fix…read moreit and find out the underlying issue. gave me an honest estimated price and reasonable labor price! they fixed it within a day, good service! -Meaghan L

Excellent customer service, more than fair pricing . When i have my truck serviced at McCormack…read morethey are always timely and always do the right thing, I highly recommend them would not go any where else. Thank You Don M

Useless employees. Can't even be bothered to stay open the hour before they SAY they close online…read more Either change your hours or stay at work until you close. Ridiculous. Driving in the rain to come pick up a car only to arrive and they're closed early. I guess they just didn't feel like being there anymore. Funny, I don't feel like paying $125 for you to do nothing for my car but I still have to do MY part.

The best customer service! They were professional and very kind. I was having low pressure…read morewarnings on all four tires and was worried a recently plugged tire was going flat. The shop was very busy but Brent squeezed me in there and filled all tires with nitrogen, inspected the tires and got me out quickly. He reassured me my tire was fine and didn't charge me. He was very patient and kind. I'll be using Yocum Automotive for all future repairs.

Michael was very helpful. Clean and friendly place. Prices were reasonable…read more Will be back.

*Thorough*Professional*Kind*Affordable*…read more All around good guys, great service, and a great experience!! These guys are THE BEST! Dave has won me over! I called last minute for an inspection. He got me in that afternoon! Got there, and they were so kind, and so helpful. Very thorough and professional. They worked with me in dropping off and picking up. Also explained in detail what needed to be done and why! Even pulled up a picture to show me what was being replaced because I had no idea what it was he was talking about. They even went out of their way to check the car for additional safety issues (without me having to ask) and noticed I needed to replace a master drive belt (pretty sure that's what it was called?) which I am beyond grateful for considering I do NOT want to get stuck on the side of the road. Also important, I didn't have to pay an arm and a leg for their help, and he looked at, and quoted a tail light issue thoroughly! These guys will have all of my future business. Hands down the best automotive services I have encountered in my 20 years of driving. (Thanks Dave and staff! You pretty much saved me from an accident, which I see as saving my life, and that of my children! You are the BESTEST)

I did not need this service, I had already had the service performed. But DK's collision did call…read moreto see if it had been handled before the end of the day. Thank you

From the owner: DK's Collision is a reputable auto body repair shop known for its high-quality service and customer…read moresatisfaction. Specializing in a wide range of services, from minor dent removals to major collision repairs, DK's Collision employs skilled technicians who utilize state-of-the-art equipment and techniques to restore vehicles to their original condition. Whether you need paint matching, or any other auto body repair service, DK's Collision ensures meticulous attention to detail and a commitment to excellence. They understand the importance of your vehicle in your daily life and strive to provide quick turnaround times without compromising the quality of their work. With a strong focus on transparency and communication, DK's Collision is dedicated to making the repair process as smooth and stress-free as possible for their clients.

Had a great experience with Faith getting my new truck Mark…read morein Finance was amazing Alex, the general manager was very nice Flew in did my deal and flew back all in the same day Recommend!

Excellent customer service! Devin, Cole, & Dennis took such great care of me! Made purchasing my…read morevehicle such a smooth & proficient process. Highly recommend!

I bought my car here back in 2020, and have used them for servicing said car since then. They are…read morevery helpful, always timely (I always schedule service, never walk in, not even sure if they do walk ins), and they've never talked to me like I was a "dumb woman". That last point is huge for me, and a big part of why I keep coming. Any woman who has tried to go to any car servicing has surely experienced that before, and not once has anyone at Pinegar talked to me like that. They've also never tried to upsell me on services, always explained to me why they do things, and they're always nice. Also, being able to drive my car straight into the garage, hand off my keys, and walk 10 feet into the waiting room, super appreciated by me, I have a disability and not having to walk and stand in line, it's very helpful. I drive out from Springfield every time because I know they're gonna treat me and my car well.

If you are a woman, I strongly recommend taking your vehicle elsewhere\…read more My experience with this service department was extremely disappointing and concerning\. I was billed for work involving my vehicle, including charges to my warranty, and **work was performed that I did not authorize**\. It took **five separate visits** before the underlying issue was addressed\. On my **fourth visit**, I was specifically assured that my vehicle was **safe to drive**\. I trusted that professional assessment and continued driving the vehicle, including having my children with me\. On my **fifth visit, less than 24 hours later**, I was told that the vehicle was **not safe to drive**\. Thank God nothing happened while my children were in that vehicle\. That change in assessment is extremely concerning\. If the vehicle was not safe to drive, why was I assured less than 24 hours earlier that it was safe? I was also told by the dealership's new car sales manager that, **"Sometimes we have to throw parts at it until we figure out what's wrong with it\."** That statement, particularly in light of the number of visits and the work performed on my vehicle, did not give me confidence that the problem was being properly diagnosed or repaired\. When I questioned why it had taken five visits to resolve the issue, I was met with raised voices rather than a professional explanation\. I also questioned the additional work and requested that the dealership take responsibility for having the resulting issues properly inspected and repaired\. That request was refused\. I am now having to seek an **independent inspection and investigation to determine the full extent of the damage and what repairs may be necessary**\. Customers should be able to trust that work performed on their vehicles has been clearly explained, properly authorized, and completed correctly\. They should also be able to question charges, repairs, and safety concerns without being spoken to disrespectfully\. I strongly recommend that anyone using this service department **document every interaction, verify exactly what work has been authorized, and carefully review all charges and warranty claims**\. This was not simply a disagreement over a repair\. It was a serious breakdown in communication, authorization, diagnosis, customer service, and accountability\. Most importantly, I was given conflicting information about whether my vehicle was safe to drive, and that is something I cannot take lightly when my children are involved\.

After having a bad experience with another mobile mechanic a little over a year ago, my husband and…read moreI were reluctant to find someone to come to our rescue. Luckily, after some research (which didn't take long!), we were able to locate Joshua. From the very beginning, he was professional and extremely helpful ensuring we got the correct parts and saved us a little money in the process. He followed up a few times and made sure to get us in on a late night, which he did not have to do. He called ahead of time to ensure obligations were still the same, and came ready to work. He fixed our brakes and now we drive with ease. Something that I have, admitedly, put off for quite some time - he was able to do in less than an hour. I STRONGLY recommend Bums Basic Mobile for all your car needs! We will be using him in the near future!

We had a non-running Polaris Ranger that also needed an emergency brake replacement, and thankfully…read morewe found Joshua! He went above and beyond from the very beginning--helping us navigate which parts to pre-order, saving time, money and potential headaches. His communication was excellent: prompt, clear, and professional throughout the whole process. He showed up exactly when he said he would and did outstanding work. It's not easy to find someone this reliable, skilled, and easy to work with. Highly recommend Joshua if you need a mobile mechanic you can trust!