No. Charged me, said it was fixed. Check engine light came back on the next day. They likely just cleared the code and said it was good to go. Terrible. Went elsewhere and got the issue fixed properly. read more

Really happy with my experience here! definitely be back and would recommend them to anyone looking for reliable auto repair.

Service was really fast, people were very friendly, working was efficient, nothing to complaint about. And they are super nice since it's cold they brought us in and offered us some snacks. read more

These guys saved the day with a quick tire plug. I didn't think it could be done. I was looking for a fast place and they got it done in 5 min read more

Autotronics Auto Repair - 4 inch bolt - Auto Repair Near Me - San Mateo, California

Excellent service on super short notice, on a Saturday. Many thanks to Joyce and her technician. I'll be returning for a smog check.

Fair prices and quick service. I would highly recommend. I brought my Tahoe to replace the shocks and brakes/rotor and the work was completed the same day. read more

Felt incredibly desperate after I got a flat tire out of nowhere and I usually have AAA but I was having issues getting them to come out so Autotronics was supposed to my saving grace. Already feeling overwhelmed, I walked in and was met with subpar customer service. All I said was hi and one of the mechanics just immediately points to me to the desk without saying anything. I was desperate, I would have waited hours for their help but then the lady at the desk made it seem like I was being an inconvenience because they were so busy. I went down the street instead. Granted, I wasn't looking for large automotive repair so the amount of business I was bringing realistically was insignificant but there's better ways of communicating with any potential clientele. It felt rude and disrespectful. read more

Went in for a smog check and the service was fast and easy! Customer service was exceptional and I will definitely be going back and recommending others. read more

The best place I've ever taken my car to. I brought my car here a couple times and every time the owner is super friendly and helpful in explaining what's wrong with my car. I really recommend this auto shop. read more

Quick and easy! Called ahead of time to ensure they were open and can take a walk in last minute for a tire repair. We got in within 30 mins of them closing and they repaired my tire with speed and efficiency! Friendly service. Will certainly comeback! read more

This is a 5 star experience with fantastic prices. Went for a tyre replacement. Ordered that immediately and fixed it within 20 mins. I cannot believe how fast it all got done. The owner was knowledgable and focused on top tier customer experience. I'm not going to any other garage. read more

good service, amazing movie. willing to help near closing and even offered us snacks. will revisit for other car needs.

10/10 would recommend! Peter Louie was absolutely amazing. Had an emergency with our Audi and Peter assisted with no hesitation. quick and efficient - great service! read more

TL;DR: they took me in on short notice on a Saturday, got my car running nicely same-day, seem to have charged me fairly, and overall made the surprise flashing Check Engine light experience very low stress for me! -- Drove from East Bay to visit a friend in the area. But before I started on my way home late that night, my old family Lexus began to shudder a bit while idling. Then the Check Engine light began to start flashing instead of just lighting up, and a quick google warned me that it meant something was wrong enough to potentially threaten the catalytic converter, that most renowned of expensive parts. I called Autotronics the next morning (Saturday) around 10, and the gentleman on the phone told me he could take in my car around 12:30. I was a bit late due to towing delays (and called ahead to let them know), and they accommodated that graciously. I met the same Asian gentleman from the phone outside the little garage office to the right of the waiting room from the outside, and he got me checked in quickly with some pleasant idle chatter. They checked my engine error code quickly and quoted me a half hour's labor to replace an ignition coil and its spark plug, as only the one coil was coming up faulty on the code report. I was told they could get the parts from an auto shop supplier down the street, so parts would likely be delivered in half an hour. Their waiting room is small but stocked with many chairs and some tables, a water cooler and teas, a fan and heater, some magazines, and even a TV for those who want to wait around. There's also a tiny bathroom in the back of the building, but you'd best ask for a pointer before walking through all the open cars, as the garage is quite tightly packed! However, I ended up taking a walk to enjoy the nearby downtown shops for most of my wait. I came back in exactly an hour with some lunch, but everything was already squared away when I got back. After checking out with the same gentleman again, when I got in my car parked across the street, the engine was purring as though nothing had been wrong to begin with. :) I will also note: I double checked the quoted prices for the replacement parts/labor online. The prices for both seemed fair and in line with ranges online, which I definitely appreciate extra, as I'm always wary that unfamiliar mechanics will try to upcharge me as a woman with relatively little car repair knowledge. Thanks for all the help, Autotronics! read more

This shop is not only very good with maintenance services for my Mercedes Benz's but they are also able to fix electronic issues such as seatbelts as well as malfunctioning 3rd row seats at the fraction of the cost of taking my vehicles to Mercedes Benz Autobahn Motors. Autotronics is a gem of a shop... read more

They were very responsive and professional. Thank you so much. Only shop open on Saturday in this area!!

These folks really stand behind their work and don't overcharge! After two other shops could not resolve my engine light issue and charged me thousands of dollars, AutoTronics was able to diagnose and fix my car right away. Thank you Joyce and Peter! read more

William saved me! My brand new ram 2500 side passenger mirror got popped out over the weekend. No shop was open to fix it and I was too nervous I would break the mirror trying myself. William was available and got it fixed in a matter of minutes! Thank you so much William! I will call in the future for other vehicle maintenence! read more

Autotronics Auto Repair - Mirror popped out and dangling inside the case. - Auto Repair Near Me - San Mateo, California

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I am blown away! I just came in for a quick tire patch job since the quote was half of what the previous quote was (by a shop that could do it tomorrow at the soonest) and they could do it the same day. Then after speaking to Peter for a couple minutes, I was treated to 2 slices of pizza and my air stem replacement job was done at no charge! He made my day more than I can put into words! Definitely will be going back for any similar job. WOW!!! read more

Hard to find an honest shop who doesn't just want to take your money for a simple diagnostic, took my BMW which has issues with fan high fuel pressure pump along other things after getting it back from another shop not comfortable with the quote given to fix it. I brought it here told Technician that I know it has many issues and I just want to sell it I wanted to make sure it's worth it fixing it to sell, he diagnosed it and showed me the issues, he then went to the computer and tried to find out if there where recalls on this issue and told me if there was; I could take it to a dealer to get it fix at no charge, but my car had passed the years/miles to be eligible. He gave me quote to fix the issue and suggested I could sell it as is for less, since this car being a turbo 335i are often used to upgrade them and someone would want to buy it to take it apart... I appreciate the suggestions and the honesty and willing to help me, I ask him how much I owe you?, he said don't worry if you decide to fix it bring it back with a smile on his face. read more

I'm from out of town visiting a friend and realized I had a huge nail in my tire on a Saturday evening. I called multiple tire places in the area and this place was the only one that said they'd take a look at it. I was desperate and concerned that I wouldn't be able to make the drive home back to my family. Again, this was the only place that would even take a look at the tire. I drove over and the mechanic right away came out and looked at it--no waiting. To top that off, the actual service was bar none the best I've ever had. He told me that the nail went in sideways and it didn't puncture the tire. He told me I'd be able to make it home and to watch out for the tire to bubble because the nail may have breached the steel belt layer. I offered to pay him, but he refused. I wish I could give this place a higher rating--responsive, honest, and genuine. In addition, the quote I received to fix the flat over the phone was cheaper than fixing a flat from where I'm from. Highly, highly recommend this place--great people and service!!! read more

Great service - fast, fair, and high quality repair for a last minute issue. Also, they allowed me to drop off on Sunday.

Horrible customer service, I was waiting for almost 30 mins and no one came to help me even though I called prior showing up. Even the workers were telling the bosses about me but they just kept ignoring them and me. read more

If you are looking for an honest, transparent, and high quality mechanic, I highly recommend Autotronics. They are my go-to mechanics whenever we have a problem with our cars. Peter and Joyce always take great care of our Audi Q3 and Kia Optima read more

While leaving work on a Sunday, my engine suddenly began to stall. Being I had work early the next morning, I thought I was completely out of luck. I didn't think there was any chance of having my cars problem diagnosed and fixed before the next day. I called Autotronics, and they let me know that if I brought it in, they would take a look. When I got to their shop, they must have seen the panic in my eyes, because they took extra time and care to help me. I couldn't believe it, they diagnosed the problem and fixed it that same night. I have been to a lot of auto repair shops, and this by far was the best experience I have ever had. I highly recommend this auto repair shop to anyone. The repair service I received was extremely precise, and I felt very welcomed and cared for. read more

William is good person and he is hard worker, he stays late then everyone else. Really helpful and polite men. I am being their customer for many years now and always bring my cars here to fix. Also they have loaner cars which saves customers life. Noel is good to but he is Suka. 5 star service . Already recommended all my friends and my employees. Thanks read more

Autotronics Auto Repair - Auto Repair Near Me - San Mateo, California

Someone tried to steal my catalytic converters, but for some reason they only took out the drive shaft, so this morning as I was dropping off a kid at school, the cap on the catalytic converters fell, I managed to get myself to Autotronics and Sam took a look at my car immediately, he immediately knew what happened and made couple phone calls to the dealers asking for parts. Almost like a miracle one of his contact had the part, so he expedited my car and is currently working on the repairs now. He said he will get me out within two hours. I have a 2016 Jeep Cherokee 4WD and this experience to get my drive shaft repaired was definitely first class speed and great customer service! I will definitely come back again! read more

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This place is great. Always reliable, friendly, and transparent. Good family business vibe. We've take both of our cars there for the past 4 years, and I've met other customers who have been working with these guys over a decade. read more

William and Peter are the most trustworthy and reliable guys in the industry. My family has been coming here for years and when my girlfriends check engine light came on, toyota tried to charge her $300 for a diagnostic and then made it very hard for her to know what was wrong with her car. We felt uneasy about the service provided even though it should have been covered under warranty. We tapped Peter to give us a second opinion before officially going to Toyota. He was able to diagnose what was wrong with the car within minutes and prepped us for our appt at Toyota so we wouldn't get scammed. read more

We had a flat tire and this was one of the few shops that were open on the Sunday. The service was super quick and pricing very fair. William (I believe the shop owner) was very friendly and knowledgeable. Based on the condition of our tires he suggested that we should think about replacing the set in about 4-5 months and even offered tips on how to get good deals. Highly recommend this honest business for any repair needs. read more

William as the owner is honest and reliable. Always with a smile and someone who you can count on as your mechanic who is always truthful and the rates a good. Today it's a rare quality as I've been to too manny other shops and gotten ripped off. read more

I'm looking for a good mechanic for my c250 2014 Mercedes-Benz for a service because the last time I went to the autobahn dealer it's coz me a $$$ and I found this shop highly recommend by my family and friends they are good and honest he is a retired Mercedes Benz mechanic is he knows what going on to your car to make my experience, quick I'm satisfied to this shop his name is William very professional thank you ill definitely coming back read more

I came in for an oil change and received excellent service. Owner was really friendly and very communicative throughout the whole process. I would definitely recommend going here for such quick services. read more

Had to fix one my brakes and they deal an awesome deal for me for both brakes being fixed! So definitely recommend coming to them! Great prices read more

Autotronics Auto Repair - Brakes - Auto Repair Near Me - San Mateo, California

A+ service! William is so professional and helpful. My boyfriend needed a new engine for his hybrid and William offered to find a replacement and finish the job within a 2 day window. While William charged a very reasonable price for the replacement and repair, we actually decided the next day that it was more worth it to buy a new car instead, and William was very understanding about the cancellation. We will definitely, definitely be back - William, his wife, and staff are all great!! read more

William is the best!!! He's honest, efficient and reliable! He' tell you what service you need and what not..

We come here for oil change to major tune ups. Our family has about 5 cars and they've taken good care with all of them.

After badly curbing one of my wheels I stopped by to ask if I needed to buy a new tire. With no appointment and no history with the shop, I didn't expect much, but they where happy to have a look. Peter pronounced the tire good to go, then offered to give me a quick inspection for free. He drove the car around the block, then put it on the lift and gave it a once over; he spent a half hour of his time with me gratis! The shop is clean and organized, and both Peter and the woman at the front desk were very friendly. I've been looking for trustworthy BMW mechanic, and I'm so glad I found Peter! read more

Im glad I found this shop. I am usually very picky about where I bring my car to for service because I drive an E63 and in my experience, even some Mercedes dealership technicians are not competant enough to work on the AMG models. I have brought my car here about 4 times within the last couple years, most recently to replace my entire intake manifold (nearly a $4,000 job). They were able to show me the exact cause and location of my vacuum leak before I authorized them to do the repair. I dropped my car off on a Monday and they were able to order and put in the whole thing by Wednesday. Service is friendly and excellent. Noel and William are very knowledgable and trustworthy guys who treats customer's cars as if their own. They even went out of their way to clean my entire engine bay. I dont usually write reviews, but this place gets a well-deserved 5 stars from me! read more

Not the same as before, Beware. First, I was a customer since 2011 and dealt most of the time with Peter, one of the owners at Autotronics. I even followed them when they moved to other shop locations and brought in over 4 German cars for various services throughout the years. NOW, when I visit today: 1. Two guys in front desk: One guy with a stink face and broken English, talking combative to me. So, I defer to the other guy, Noel, who was on the phone from the moment I arrived and waited for him, stand 3 feet away for 15 minutes. No acknowledgement, no greeting or assurance about getting to me. I finally ask "Do all customers go through this?" He finally responds, negatively. So, I no longer feel welcome there nor confident in their staff, so I just left. Not rewarding bad customer service. 2. Garage looked messy, cars were parked inside. Waiting room is run down, not a pleasant space for customers. 3. The entire shop staff seems to have changed. Sorry, Peter, you've been a good guy, but I'm not coming back. read more