Recently brought my 2021 Lexus in for Luis to inspect a damaged right side rear view mirror. The top cover of the mirror had been ripped off and the mirror itself was left partially dangling. The lower housing appeared undamaged with all the exposed wiring appearing to be still intact. The first shop I took my vehicle to informed me that although the exterior of lower base appeared ok cosmetically, there might be unseen damage to the inside of the unit, given that a plastic piece did appear to have been snapped off. Hmmm, but ok, seems logical. Since the entire unit required replacement and given all the electronics involved, the OEM price + labor + tax was over $1,300. Yikes! Checked out Lou's Auto Repair; he took a look at this and that, wiggled here, pinched there and he declared that I'd only need to replace the plastic top cover of the mirror. WT-! Total bill out the door, $135. Moral of the story, always get multiple estimates and always include Lou's Auto Repair for an honest estimate, and timely professional workmanship. read more

Great auto shop! My go-to for any tire issues; they're always friendly, quick and affordable! Glad they are close by!

Was able to get my car checked out + oil change same day. Just dropped my car off and waited about an hour. He even replaced my tail light basically free of charge. read more

Honestly, hands down the best auto shop I've ever been to. I had a great experience from start to finish. Lou brought me into the shop and took the time to show me how to examine the car, which made the whole experience really educational and reassuring. He was extremely transparent, honest, and patient throughout the process. You can tell he genuinely cares about his customers and takes pride in his work. It's hard to find an auto shop that makes you feel this comfortable and informed. Highly recommend! read more

Lou is a business I can trust to be honest, affordable, hard working, and reliable!! This guy lets his reputation do the talking. I previously went to another auto repair who listed several issues (engine oil, brake belt, leaking water coolant, replace filters, tires, etc). I definitely needed serious repairs done. The previous shop quoted me $3k including labor. I asked around and was recommended Lou's. I called 730am and he called me back 15 mins later and welcomed me to bring the car by for a free inspection. He said the previous shop was correct in their assessment. I did need all those repairs but a couple could wait until my next oil change or in 5000 miles. He also said I could go to Costco to get my tires done (a place that referred business elsewhere def means he's looking out for customers!!). He quoted me $1696 including labor!!! I was shocked and grateful for his honest quote. I was able to leave the car and pick it up at the end of the day. They also test drove it on the streets and freeway to make sure everything was solid. I cannot rave enough about Lou's. I trust him and his crew 1000%. He made a life customer. read more

Lou's is great! They've worked on my car a few times now and have also been reasonably priced, fast working and honest. The first time I took my car to Lou's I was quoted $6,500 for some work. Luis told me that the problem was different than the dealer diagnosed and it ended up costing me $700. Would definitely recommend Lou's! read more

I was passing through the Bay Area when I had my vehicle had a headlight issue. I stopped at a local gas station and inquired about a reliable mechanic in the area. They recommended Lou's Auto Repair. Let me tell you I'm beyond grateful for their recommendation. I found Lou to be every bit the man they described him to be. Honesty, reliable & trustworthy!! Lou took a look at the headlight issue, quoted me a price, and went to work. I found his work to be above and beyond what was expected. He even took care of a little loose fender issue for me without even being asked to do so. It's the little attention to details sometimes that tips the scale from an average experience turn into a fantastic one!! I too now will always recommend Lou's in Burlingame for all your automotive needs!! Thanks Lou!! read more

So after 16 years, the starter on my Honda finally gave out (typical symptom: you turn the key, the dashboard lights up, but it doesn't make the "tuh-tuh-tuh" sound aka silence). Often a weak battery is the culprit, but I figured it was something else as the battery is pretty new (2 years), and the engine cranking ("tuh-tuh-tuh") became slower and slower. My friends tried to jump the battery anyway without any success. So it was off to AAA for a tow to Lou's, whom it's been a while since I've been (fortunately) but remembered from my previous meeting that he's genuine and honest. He has changed locations to a much bigger facility (sounds successful!) including a vehicle lift that looks like it could raise a semi so if you have a huge vehicle, Lou's can likely handle it. The best parts about Lou's is - he responds quickly, honestly, professionally (you're not going to be ghosted); your issues will be fixed (and if it can't be, he'll let you know without wasting your money on unnecessary repairs); and he does his absolute best to make sure you're taken care of - he'll answer any questions you have, he'll listen to any of your concerns, and he'll just do you right as best as possible. I was surprised to be able to be on the road again on the same day and much less worried about being stranded somewhere unable to start :) Thanks again Lou (Luis) and team - hope my car continues to run strong and will come back if any issues arise. read more

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Feel like they do a good job, are fair, explain things, and answered my questions and concerns. I had a check engine light on with my 2012 Toyota Corolla and they replaced the spark plugs and I decided to replace 3 more coils, because I plan to drive my car for 300k miles or so and don't want problems and want to keep it in good condition. Have been to many mechanics over the years. Comfortable here and feel like they met my expectations on going to a mechanic. read more

Lou was recommended to me by a friend & neighbor. I'm very happy with the service and communication.

Lou is very professional, very friendly and very honest. His shop is pristine. Pricing is very affordable.. read more

Very honest & trustworthy which is so nice & refreshing as a single woman. I have def been taken advantage of in the past with mechanics. I brought my car in last min with no appt, late in the day and he was still able to fix it within a few hours allowing me to travel the next day! He explains what needed to be fixed and the price. Very upfront & honest DEFINITELY give Lou's a try! read more

Luis responded quickly and did a great job patching my tire for a reasonable price. Very happy overall!

Good honest mechanic with quality workmanship. Luis is the best. He recommends services needed but there is never any high pressure. Luis always delivers on his promises. I highly recommend his auto repair shop. read more

Amazing amazing service!!! I've been here 3 times already (bad luck me) but all 3 times the owner (I'm guessing is Lou) was fantastic! I came here twice for a nail in my tire to get patched and one to get my tires rotated. The last visit for the tire patch I called at 5pm (they close at 6) and asked if I can come in for a patch. No hesitation, they were welcoming and said to come over. I pulled up and immediately, Lou recognized me and got to patching. Within 5 mins, my tire was patched!! Honestly the best car shop I've ever been to! Tire patch is $35! Can't recommend this place enough! read more

Lou's Auto Repair - Nail in tire - Auto Repair Near Me - Burlingame, California

I had a car trouble during a very inconvenient time period. Lou was immediately responsive when I called and so kind! His service was impeccable and he offered to drop our car off at a time we couldn't pick it up. I would definitely come back to see Lou anytime! read more

Lou is very friendly and professional. We had a small leak in one of our tires and I drove it in yesterday morning for Lou to take a look at it. He said he would inspect it and if they could repair it, they will and gave me a very competitive quote. I sat in the waiting area for maybe 12 minutes. He brought the car back and said it was all fixed and I was good to go. Not only did he patch the leak he took care of bringing all the tire pressures up to manufacture specifications. I would definitely go back for future auto servicing. read more

I've been a customer for about 3 years and have always had exceptional experiences. Luis is always incredibly helpful and takes the time to show me any car issues and explain the repair process. His pricing is affordable as well. I highly recommend this business and I'll never go anywhere else! read more

I would definitely recommend Lou's Auto Repair Luis provides quality auto repair. He explained everything and help fixed the car problems in a timely manner. read more

I appreciate the work Lou did to squeeze me in before the end of the year to look at my car for a check engine light and acceleration issues. While the check engine light cleared, the acceleration issues were intermittent. He gave me honest feedback about what he thought was possibly causing the issues and gave an estimate on I could be looking at to even get started on further diagnosing the problem. Lou was fair and honest and I appreciate the time he took to explain what he found and what next steps I could take for my car. read more

I'm extremely happy with the service Lewis provided me. My mini Cooper was misfiring. He diagnose the problem, ordered parts and fixed it in such a timely manner, while keeping me in the loop and informed the entire time. If you need service on your car, I would highly recommend this garage! read more

Fast service and good prices! I got my 2026 Juniper Tesla Model Y tire plugged here. Called in and went over immediately, and got it plugged within 15 min. read more

Not sure where to start except to say - wow - this is what service looks like. Brought in a car to get a second opinion on an issue. Lou went with me on a test drive, talked through options, put the car up to take a look around. Gave some more thoughts, but never, ever, gave any pressure to do any work. He gave his opinion, thoughts, and provided a reasonable, logical assessment based on what he could see. And after all of that, over an hour of this man's time, because we ultimately decided we didnt need to have him keep the car overnight or anything, NO CHARGE! That's right, he did all of that and didn't ask for a dime! I mean, I can't remember the last time I had this type of service experience - especially with a mechanic. Lou definitely cares about his customers and their experience. I will without question, whenever I have a real legitimate issue with my cars, give Lou my business. Well done and thank you Lou! read more

Notice a rear tire leak after parking the car. Called all the nearby Burlingame tire leak places as I live very close. People were either unfriendly, didn't pick up, or said the wait would be anywhere from 1-4 hours. Lou's repair told me to drop by and said they could work on it immediately. I am 10 mins, got there, and he patched and plugged the leaking tire without any wait. Might have been a lucky day since their work was not piled up bbut Lou's experiences was friendly, affordable, and straightforward. read more

Great! I called same day in the morning and had my car serviced in no time. Honest pricing!

Great customer service, honest and fair prices. Luis took the time to explain the issue and what to look out for in the future.

It's difficult to find a mechanic who is honest and wants to ensure that what you're getting replaced is what you really want, vs trying to tag on many other things and charge you as much as possible. I love that. New to the area, and away from family, so with car troubles for a girl it can be kinda scary out there and very grateful for them!! Highly recommend! read more

5 star review /rating for Lou's Auto repair, brought my 2017 XTS Cadillac in for new air conditioning system, very cool like Lou, I will recommend Lou's Auto repair to family and friends. Thank you Lou for the great job.....From Sandie and Mike MacCullough read more

My smog check did not pass initially due to a faulty GSR reading. Long story short, I called Lou for the first time after seeing the great reviews on Yelp. Lou suggested that I swing by his shop so he could do a quick diagnostic check. I did stop by, and he explained to me that the check engine light is no longer on (it probably initially came on due to an error), and that if I had another smog check, it would most likely pass. I did just that, and he was absolutely correct; my smog passed the second time around! I really appreciate Lou's expertise, honesty, and favor for taking time out of his very busy day to give me free, spot on advice and a free diagnostic car check. I will absolutely bring my business to Lou the next time my car needs a service. Thank you so much, Lou!! I appreciate you. read more

Brought my car in today for a burning smell. Lou checked it out quickly and figured out the issue was caused by a plastic bag that had gotten stuck on the underside of my car exhaust, causing the burning smell. His guys hoisted up my car, cleaned it up, and had my car back to me in 10 minutes. What was crazy was he didn't charge me a thing. I have had poor past experiences with repair shops being condescending. Not in this case. I really appreciate this places's honesty and professionalism. Not to mention I can trust him not to rip me off in the future. I will definitely be back (and recommending to my family as well!). Thank you, Lou!!! read more

My Audi Q7 had issue as the air wouldn't flow for defrosting the windshield. I brought my car to the Audi dealer and learned that this issue was not covered by warranty and quoted for nearly $2000 dollar to fix the issue. As the dealer wasn't explained the issue to me very clearly and the communication seems not transparent, I decided not to repair at the dealer. The dealer charged $300 dollar for diagnosis fee. I called around the local shops. Luckily, I found Lou's auto repair Burlingame. I absolutely was astonished by Luis' professionalism and honesty. He told me the details about which part had issue. Luis personally went to the Audi dealer to find the part for my car, unfortunately the part that dealer offered was not compatible with my car. Luis found a temporary fix for the issue (now the AC flow works). Luis stated that we need to find the correct part to fix the issue until then he wouldn't charge me anything. Luis' team had already spent several hours on my car to find out the issue and tried to fix the issue. For a person like me, who knows nothing about car mechanics, Luis could easily charge me one/two thousands, I wouldn't even know. Luis will absolutely be my go-to guy for anything related to my car. I highly recommend lou's auto repair to anyone in need of reliable and trustworthy auto repair service. read more

Lou's Auto Repair saved a road trip from disaster. I am so impressed with Lou's that I wish I lived closer so they could be my regular shop. I had just replaced the front right axle on my daughter's car in preparation for a road trip from Southern California to Seattle and back. On the second morning, on her way from Santa Cruz to Humboldt, the car began to shake when she accelerated. I started looking for places that she could go that were near where she was.... I called a friend who lives in the area, and their mechanic could look at the car in two to three days! I called Lou's, told him that my daughter and her friend were on their first road trip, and that I needed them to be taken care of. He assured me he would look at the car right away and that his son had just graduated from high school as well. He told me, "Don't worry, I will take care of it." The new axle I just had put in the car was faulty....Lou's replaced it and got her back on the road in a few hours. Put the faulty part in the back of the car so that I can try to get a refund! What could have been a total disaster is now just a funny story. The price he charged me was more than reasonable! I am so thankful that I found Lou's! read more

Lou and his crew are the best. They have been servicing my 2009 4Runner and 1995 Celica for a couple of years. Fair prices, knowledgeable and very efficient. Everything you would want in your local mechanic. I highly recommend them. read more

Lou's Auto Repair is the Best in the Bay Area! I have dealt with a few different shops on the Peninsula due to having a Cadillac CTS with alot of issues. Lou's Auto Repair is very honest, reliable, friendly and really knows cars! I will forever be grateful for this 5 star auto repair shop for squeezing me in last minute due to a back window not rolling up. He is affordable and does great work! I am so thankful to have found Lou's. Highly recommended. read more

Had my car towed in because it wouldn't start. Louis found the loose connection in probably less than thirty seconds, and told me to take it to the shop that did a poor repair job previously. He showed me what to show the technician so they would get it fixed, and refused to take any payment. If I have any issues in the future I will definitely be taking it to him. read more

Lou's did a good job diagnosing the problem with my suspension and repaired it in a timely manner. Clear communication and transparency throughout. The labor fee is on the high side - $195 per hour, but it's not much more than avg, and this shop is honest. read more

I used Lou's when he first moved to Burlingame and my car dashboard lights started flipping out. Prior to Lou's, I was the person who went to the dealership service department to get things done. With Lou, he tells it as it is. No fluff. And of course, looking out for your safety when driving on the road. I did two oil changes with him that was almost a drop in kind of scenario. He was able to accommodate and gave a reasonable time frame for completion. During my most recent oil change, he tested the car battery and said it's on the border line of good and poor. He didn't have that type of battery in stock, but he called his car battery guy and made it happen. He's helped out some friends of mine by jump starting their cars and unlocking the car with locked keys in the car. Genuine guy. Honestly, he's one who is hands on with the maintenance and repair with his team member. read more

As a woman, I am used to automotive staff either talking down to me or actively trying to cheat me. I'm always on the defensive when I take a car in. Lou and his guys give an honest estimate, are transparent about charges, don't act offended if you question something, are clear about when parts can be delivered, don't claim parts are worn out when they've still got life in them, tell you when to come back to get something checked, do the work well the first time they try, and are courteous and professional for every part of the interaction. Lou's Auto Repair is the holy grail of auto repair. read more

Lou has been our family's mechanic for several years now, and he never disappoints. Explains everything to you thoroughly and provides quality service. The bad reviews on here have clearly never experienced a quality mechanic and prefer the cheaper option. But cheap doesn't always mean quality service. You need a mechanic like him in your life. His prices reflect his work and knowledge of vehicles, period. read more

The service was amazing. Louis repaired my tire in less than 10 minutes and he was very helpful in explaining the process when asked. The price value was excellent. This was a great find by me and I will use Lou's for all my future auto repair needs! read more