Purchased a used vehicle online. Jordan M was very helpful with everything. It was delivered on Saturday 150 mi to my house. No surprises, the vehicle was as described and shown in the sales pictures. I would buy another one from them again. read more

Jorden our salesman did not take any time so show my mother in law anything about her new Tucson. It felt like he wanted us to buy the car and get out. At this point I totally regretted not telling my MIL to go elsewhere. I wish now I would have taken her to Paramount Kia of Hickory instead. They do not treat their customers that way and I know from experience. I have purchased 4 Kia's from them. Her Tucson was suppose to be washed. It was not. It looked like someone just took a rag to it. Also Jorden told us he could not give us anymore for our trade because the were going to have to replace the bumper. Turned out to be a total lie. Not at all happy with this dealership. In the future my MIL will go to PARAMOUNT HYUNDAI of Hickory or PARAMOUNT KIA of Hickory. Hopefully it will be a Kia next time. I HAD THE BEST EXPERIENCE AT PARAMOUNT KIA. read more

Made an appt to get my car repaired. They had my car from 9:00 am Thursday until 2:00 pm Friday and they had done NOTHING.

I found the Sante Fe in the trim level and color I was looking for on the lot in Valdese. After some haggling back and forth over the price we agreed and submitted a credit app. The application was approved and we arranged a time the following day to come sign the paperwork and pick up the car. Upon arriving at the dealership we were told the car was still in the detail shop and would be out soon. When they pulled It around for delivery the car looked awful! There were water spots all over the matte finish. When I mentioned this to the sales manager he said he would send it back to the clean up shop and have them fix it. Prior to this I saw one of the salesmen "scrubbing " the stains with a towel and window cleaner, which I have read is a big no-no for matte paint. The car was taken across the road to the clean up shop. After 30 minutes or so I walked over to check on the progress. The guy working on it told me it would take quite a while to try and remove them all. I informed the salesman I wasn't interested in purchasing a new car that looked as bad as this one does and if they could fix it without destroying the matte finish I would still be interested. 5 days later I received a message from the salesperson that it was fixed. I asked when we could come back to look at it and he told me never mind, the sales manager had backed out of the deal since they were going to be losing almost $4,000! I realize the sales quote wasn't signed but this is a pretty crappy way to run a dealership if you ask me!! read more

Paramount Hyundai Valdese - The price quote we were sent. - Car Dealers Near Me - Valdese, North Carolina

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Bought a new Ioniq today. Ryan was very knowledgeable and helpful. I went from test drive to walking out with the keys in just a couple hours read more

Paramount Hyundai Valdese - Hyundai Ioniq - Car Dealers Near Me - Valdese, North Carolina

This is the absolute worst dealership I have ever had to deal with in my life. They will find each and every way to price gouge you and bait and switch on vehicle costs as well as repairs. I am absolutely begging you, please go anywhere else, but this dealership. You will thank me. read more

We had a very unexpected expense! An oil change was over $160! Even with synthetic oil, we have never paid so much-anywhere! Staff was friendly so one star. read more

Previously I helped my girlfriend buy a Tuscon Ultimate from Paramount Ford-Hyundai and we had a Great Buying Experience ! 2 weeks later my brothers Sonata engine seized up on him. He took it to Hawthorne's Hyundai to be repaired in Gastonia. He was told it would be 3 weeks before they could even diagnose it. I called Paramount Ford-Hyundai and talked with Anthony Davis in the Service Department and he said they could get to it within a few days. We had the car transported to Valdese to Paramount. Anthony was so helpful it getting everything set up there. Once it was there, I asked Anthony if they would furnish a loaner car for my brother to drive. He said not at this time, but he would put him on the list to get one. My brother had been paying for a rental car at this point. Within a few days Anthony called and said he had a Loner Car for my brother. When we got there to pick up the Loaner Car, my brother brought the wrong Insurance card and it was late in the day. His Insurance office was closed, however Anthony got on the phone to the Main Office and was able to get the information he needed. What A Great Experience it had been working with the Professionals at Paramount Ford-Hyundai both in the Sales and Service Departments. This Is How A Dealership Should Be Run and Paramount Rates a 10 from me, They are Very Knowledge able and Professional ! I have never worked with any other Dealership that come close to the way we were treated at Paramount and I would Recommend them to any one Buying a car or needing service on their vehicle ! Thanks Paramount Ford-Hyundai ! read more

My wife and I were escorted off the lot by a security guard. Our crime? we walked onto their lot after business hours. We were visiting her family in Lenoir and on our trip home decided to look at a couple of cars they had on the lot as we are in the market for another vehicle. Literally got escorted off. We are in our sixties and couldn't have been mistaken for anything but potential customers. I have browsed at car lots after hours my entire life and never had this happen. Maybe this is the new norm in the crazy world we live in today but regardless, guess where I won't buy a car. read more