Sales manager lied and then changed his mind. The car being sown was said to be a one owner car. After we purchased it we did a car fact check and found it had 4 different owners. read more

Worst auto store and repair shop I have ever encountered. First, they hate notherners. But they are willing to take their money! They put 2 different bolts on the same control arm and the cedrtified mechanic from another repair shop said they put one in backwards. And that is why the car could not be aligned. As soon as 2 identical bolts were put in facing the same direction, the car was able to be adjusted on the alignment machine just fine! He could not believe what they did. A major causion for anyone using AutoWorld read more

You sold me a truck that didn't work after 12 miles of driving it. 12 miles. $1000 per mile. I paid a mechanic to take a look at it prior to buying and drive it around and he said it drove ok, but needed some work. I already budgeted 4k for this. It dying on the road after 12 miles is a sideshow compared to what happened next! Prior to the truck being shipped, and after I paid for the truck, the sales guy called and told me they were replacing the gas tank. Again--AFTER the check cleared they told me this. Sounded like a nice thing---ended up being something that could have killed me and my passengers. Their MECHANIC replaced the tank without replacing the correct lines and ensuring they were actually attached correctly-- and the vehicle was leaking gas and I could have DIED and other people with me or on the road. You essentially sold me an IED. The tow truck driver told me "they sold you a bomb". I am 100% FINE WITH 1-12. 100%. I knew I still had 4k left to put in the truck. But leaking gas because your people failed miserably to do the right thing? I don't feel safe any longer. They offered me a beer and $200 for the IED or Bomb they sold me and then tried to blame it on the guy who checked it out. The gas issue is 100% on your mechanic. Buying from them or getting your fixed? Hmmmm. Jeff; 100% Disabled Veteran. 1. Brakes jacked up; new front brakes 2. AC Compressor bad 3. Timing off 4. Shocks bad 5. O2 sensor bad 6. Picture is add was photoshopped!!!! 7. Coolant bad 8. Bushings bad 9. Passenger window was jimmied to stay closed because you all knew the motor was broken Tried to hide it that! 10. New Alternator 11. Idle Air Control Valve 12. Distributor read more

Stopped to test drive a used Escalade....immediately I could tell there was front end issues....vehicle wouldn't easily stay in lane....When talking to the salesman, he merely wanted the sale, and disregarded the fact he apparently thought it was ok to put an unsafe vehicle on the road. Don't trust this ownership or the USED CARE SALESMAN at this location. STAY AWAY. read more

I've been living a mile or so from this place and figured I'd give them a chance. For the first 3-1/2 years all was fine until recently. I had made an appointment for my wife's car for an oil change. I had neglected to tell him at the time of the appointment that I wanted a tire rotation and need one tire that was losing air looked at as my wife and daughter were taking a 1400 mile trip. He apologized and said that since they set a standard time for this oil chance and it wasn't scheduled for the rotation or tire repair it couldn't be done but he had an appointment next Tuesday. Figuring they were doing well as a company and he can accommodate us before she leaves next Wednesday there was no foul. Tuesday arrives and she brings her car down and they rotate the tires and go to check her out when she finds out that the rotation was all they did. When questioned, she was told that since it wasn't scheduled that way the tire, which they looked at and found a nail, couldn't be done since it wasn't scheduled that way. "WHAT"? My wife said, " we stood right there and told him the rotation and the tire inspection and repair. The bitch behind the desk said sorry it wasn't scheduled. "What should I do, I've got to leave tomorrow ". Then the hag behind the register says, "try the guy down the road , maybe he can do it!" Well, I have to say that if that's the way they treat a customer, and they can't get the heads out of their butts, neither my wife or I will ever step inside the shop or to look at a car on the lot. As I told the the hag, you all go "F yourself " read more

Went in today (10/30/25) to discuss a possible purchase and met with Chooch!! He was awesome. He showed us 3 cars and we "looked" at a few others that he said weren't what we where looking for in that they didn't have certain features we were looking for. He was patient, kind and had a great sense of humor. At first we didn't think we were going to be able to make a purchase, but after some "talking" to hiss boss, he got it to a point we could afford. Thanks so much Chooch for trying so hard for us... remember, it came down to a coin toss... LOL. read more

Brought 2 cars from them very much enjoyed the experience friendly, clean and the service was quick and easy

Don't Go here ever to by A Classic car Ripped me off on on shipping told me it was 2525 when they paid 2000 took 2 weeks after I caught it to ask for my 525 and received a check in the mail after the manger Will told me he would send me a tracking Number.When you buy a older classic car you know it will have some issues this car is a Headache after telling me I would just need a Radio and the car has no rust and mechanic in good working Condition and after not returning call or text after he said he would give me info and receipts on new parts he didn't Car needs mechanical work ,new floors and really a new paint job this is what I get I guess for buying a car out of state mind you I paid over 50k for this read more

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We have purchased 6 vehicles from Autoworld of Conway both the main dealership and the classic one. Bobby, Bill, & Ron have always been honest, fair and a true pleasure to work with and buy our cars. our first was in 2007 and bought one again in 2024, with one being purchased twice!. ( We really missed the 04 Mach 1 ). Each purchase was fair and honest, with a different salesman over the years. after the sale all service was done at the 90 location and always fairly priced and on time. A few times the classics needed service at the 501 location and both Dan & Steve did our work. please feel confident when choosing this dealership, its not like the shyster ones you find all over this country read more

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I called weeks ago to ask about a/c service I was told $150.00, did not make appointment yet because I was too busy. called yesterday to make appointment and confirm cost I was told $139.00, great, that seems inline with what I was told weeks ago. I go to my appointment and the sign on the wall says a/c service 179.99, oh no! I sad if its not gonna be the price you told me then stop, the nice women said I'll make an adjustment for the mistake(their mistake), I thought okay. when I get the bill its $177.09. hahahaha. nice adjustment. too bad , they are close and I was hoping they would be honest. NOPE !! ANY response they make to this review will most likely be a lie as they tried to make up some BS story while I was there. I called multiple places and wrote down all the costs, I know what I was told. read more

I bought a 2021 GMC SIERRA 1500 from here in March...still under the 3k mile warranty but not the 3 month warranty...I'm now sitting at Hadwin-White getting the transmission replaced... read more

Well it started off great mark the sales person was great looked at a couple of trucks finally looked at a ram 1500 drove it asked for a car fax said it had no accidents one owner they said it had 173 point inspection bought it well that's when everything went to hell drove it for 2 months began to have a vibration in so called them talked to some lady said well youv8 had it thirty days sorry so took it to a tire place had the tires balance this is when it really begins found out the truck had been in a accident so take it back to the dealership said we had signed the car fax and we knew this nope so he pulled the car fax and it stated No Accident that we signed so the second car fax he gave stated ACCIDENT SO OF COURSE THEY WOULD DO NOTHING so we made an appointment to see if we could get it but that's when it gets really great found out it had bent drive shaft they told me the truck had a lot of damage from an accident so auto world said so sorry but it's your problem this company is a scam to get your money they don't care so if you buy here be careful check the car or truck with another mechanic don't trust them they lie big time now this is lemon company and turn them in to attorney general it would only let me rate them a one star but they are a zero read more

Just purchased a 1972 Corvette Stingray from the Classic Car division of Auto World of Conway and I couldn't be happier! After dealing with scammers and people claiming to have 100 vettes in their warehouse(all pigs with lipstick) the vette was everything they said it was, they were straight up honest about the good and bad, then took care of the bad at no extra cost. Kept me informed on the cars prep every step of the way up to transport date which they set up, all I had to do was wait and man was it worth it. Patience is key when dealing with these classics. Thanks guys, I really appreciate the time and effort you all put into this gem. I now have a beautiful Silver City Gray 1972 Corvette Stingray in my garage......dream come true! read more

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I bought a Camaro from Auto World, it needed a little TLC. Now I have a beautiful car, lots of compliments. Our sales person was Awesome. She was dealing with three people at a time and took care of everyone. Mel is Awesome read more

The body shop department definitely got me out of a bind. The spoiler on my Subaru legacy was hanging and I couldn't safely drive it this week. The guys fit me in the same day and was able to secure it for me in no time at all. Will be back later this week to get the oil changed and a tail light replaced on my husband's car. These technicians are so helpful and will work with you to fit you in . We get our vehicles serviced here for big and small jobs. Thanks again! read more

AutoWorld on Hwy 90 is EXCELLENT! ALWAYS top notch, with service to our Mercedes and Hyundai Sonata! I couldn't wait to get back from NYCITY and have the guys service my car! They know how to ALWAYS work on the Mercedes as well. Their prices are excellent!!! We LOVE AUTOWORLD of Conway SC! TY! TY! Brenda Conquest and Kimberly Jackson read more

This is the ONLY lot we've been to that not only went above and beyond getting us in the vehicle we wanted but made the financing process so easy! We purchased a 2015 Nissan Pathfinder this week and the process was super simple. After being turned away by larger dealerships we thought we'd never get someone to finance us. As someone who doesn't have the best credit I was still able to get in the car I wanted. Shout out to Chris for making mine and my husbands car buying experience amazing! read more

AutoWorld - Auto Repair Near Me - Conway, South Carolina

I am advising anyone thinking of buying a car through this establishment to RUN the other way!! They cannot be rated. They sold me a car that had pre-exisiting engine issues and left me on the side of the road. I just paid my second payment on a Cadillac that I do not trust and it is within the dealership's 90 day warranty window and they refuse to make it right. I just want my money back so that I can go somewhere else and get a car without issues and they refuse to be a reputable place and fix the problem. But, they did tell me that I could trade the car in on something else.....how nice of them, so that they can low ball me and put me upside down on a loan and of course make more money off of me. I came to them with a positive equity car that was in phenomenal shape and now I am looking at going upside down on a vehicle because they sold me a car with previous engine issues!! DO NOT BUY ANYTHING FROM THIS DEALERSHIP!!!! The owner continues to cite and reference the fact that a sensor was replaced by the Cadillac dealership and so my vehicle is fixed, but it is so far from being fixed it is not funny. Flow Cadillac fixed a sensor in the exhaust manifold and stated that they have no idea why I got an error message stating that the engines power was reserved. He has put that in writing as well. He also told your service manager that as well. So, you are saying because I have a warranty still that I should go pick the car up and risk being stranded on the side of the road again? Would you ask your daughter or grand daughter to do the same? I think not! I have proof that these engine issues were preexisting and you did not divulge the information to me. During the previous time the car was at a dealership in April and May, it stated in the report that, " the GM is starting to realize that they have a problem with this engine." This was after the car had been taken back repeatedly which spanned a total of 10 days because of engine issues. Your stating that I am lucky that I still have a warranty to correct any drive train issues I may have. Who says that? The car is still in the 90 day warranty period that your business states that they stand behind. Is this how you stand behind your business by citing that I have plenty of drivetrain warranty left? This car should not have been put on a lot to be sold to anyone else, and more importantly, AUTOWORLD should of had enough decency not to sell the vehicle to anyone. But again if all you can do is cite that I still have a warranty then what do I really expect? read more

I purchased a 2024 Lincoln from AutoWorld of Conway in April 2022. From start to finish it was an excellent experience. Salesman, Andy Coolidge was a rock star and got us a great car for a great price. Jeremy in finance was efficient and thorough. On the way home. We experienced a problem with the high-tech A/C control module. I contacted Andy and he arranged for me to bring it and see James Dean, Jr in service. James determined that the vehicle would best be diagnosed and repaired at an authorized Lincoln facility. We took the car to Beach Ford/Lincoln, who provided exellent service including a brand new courtesy car for five days. The Lincoln MKS is now operating great, we love it! The bill, almost $1000, was paid promptly by Autoworld. We appreciate Andy, James, Jeremy and all staff at this facility on Hwy 90. We will buy our next vehicle from this dealer and will refer others, without hesitation, to Autowold of Conway...a stand-up local dealer. Thanks Autoworld. Alex and Barbara Mullins Carina Shores, NC read more

Rude employees, overpriced auction cars. They try to get top dollar but are selling cars as-is that have problems. Not a reputable business. Their business practices need to be looked into. Predatory lending at its most ruthless form read more

My husband and I were in the market for a car...we stopped at one place, they had some nice cars, but not really what we wanted....so we made our way over to Auto World of Conway. We were met buy a really nice guy names Rich...a/k/a "Chooch"... he wasn't pushy...asked us what we where interested in and didn't try us sell something we didn't want...the other staff we great...very friendly...Jason, who took care of the financing was straightforward and explained everything... also, never pushed into anything we didn't want...I highly recommend them...but Choice needs better Twizzlers...lol!...thank you all for everything! read more

Not the Taj Mahal, but they were good help us in a needy situation.,.................................................................................................... read more

I have purchased several vehicles here over the years, and have only experienced normal wear and tear on all. The staff is personable, professional and knowledgeable. read more

If I could give this zero stars I would. They sent me a marketing scratch off and after scratching everything off it said I won $1000. We called them to make sure this wasn't a scam and they told us all we had to do was show up and turn our ticket in and we'd get our reward. We double checked with them asking if anything else needed to get done and they assured us that we got lucky and won the $1000 prize. We showed up, they took our ticket from us and took all of our information down. After taking our information and our ticket, they told us that we actually didn't win and admitted to us that only certain winning tickets actually get paid. They showed us a list of ticket numbers and said that our winning ticket serial number had to also match a number on their "winner board". The whole thing is a marketing scheme. The whole time we were there they pestered us about buying a new car. We drive 30 mins out of our way to go get what was assured to us over the phone just to be caught in a scam. Not only is this unethical but this is also false advertising. We will be reporting you to the Better Business Bureau. read more

I had a couple of issues with my truck and I went to David the lead mechanic out there and he was honest had my truck done in a timely manner and even sent me photos of the process best mechanic I've been to in a long time and would highly recommend going to him if you ever need anything done they understand if your on a budget just the entire experience was great read more

I mean, it's BUY HERE / PAY HERE. You wouldn't be here if you had anywhere else to go. Let me break it down for you. AS IS means exactly that. Don't rely on anything they tell you about the condition of the car. I made the mistake of believing the sales guy when he said that my 2002 Mini Cooper was in workable condition. APR is insane, Cooper was a polished piece of sh$& that cost me thousands in repairs after a few thousand miles (conveniently outside of the added warranty). Whomever did the repairs in house to get the thing off the lot clearly had no clue what they were doing or simply didn't care. You are here because you royally screwed up your credit. Do yourself a favor and get something domestic (because the repairs (and there WILL BE repairs) cost less. Build your credit by making timely payments and in a couple of years, look back on this place and all that are like it as exactly what they are, a hard lesson learned. There is no greater incentive for making smarter financial decisions than being broken down on the side of the road with nowhere to turn. They get two stars because they have a lot of inventory. If not for that, they would have one. I know that the definition of AS IS is self explanatory, but I hate being lied to and taken advantage of during times of desperation. read more

They coax you in by offering these great deals then try to bleed you dry by asking. For more. Money down. Then they act like thirteen doing you a favor with financing the car. A hg rip off scam stay away read more

do not buy here.. Owner will not honor what he says and once he has your money and your signature he will not return your calls or emails save yourself the hassle go elsewhere read more

Do not buy a car from Auto World in Conway. I purchased one and missed 2 days of work because the car did not run. I have cried for days. Sales manger is the rudest, most uncaring, unsympathetic person I have ever met. I revoked the buy and got my car back. Going for quality instead of cheap, broke down shit! They put them on the lot before they know what they are selling you. now delete this review if you can Auto World. read more

Went to look at a Toyota 4 wheel drive. Have a CDL, driven 4runners & highlanders for years. Supposedly low miles 244thousand is not low mileage. 4 wheel would not engage until 5th try.Should have walked after they did 7 calls to get me on the lot. BIG YELLOW STICKER supposed to be going to auction. It's likely worth $2500@ the most. if it they wanted $5,000. If it was worth $5k would have paid cah read more

Selling piece of shit cars that will break down several times and have to be towed to be fixed.

Trina the service writer was extremely helpful, made suggestions for ways to get the problems fixed and got it fixed in a timely manner. She was great at keeping in touch with me by phone giving me updates on the status of our repairs and even got us into a loaner car while ours was being repaired. Great job folks. read more

Went to look at a vehicle and saw how bad the vehicle was. The sales man would not work with us. The vehicle was overpriced according to kelly blue book and the salesman said the kbb was just as an advertisement. read more

Gave the one Star Rating because there is no negative Star Rating... the place does not deserve any star at all. At the beginning working with Juan it was a nice experience he did his job. I purchased a service agreement that was sold by Jason made it seem like the car was 100% covered but it was not. Having the car for 3 months I experienced over heating issues took it in and some of the part where not covered by the service plan, I then called The service plan and was told that they did cover only 1/2 off it and that I was responsible for the other part. When I approach the service manager she had another story. Enough with the service part I then was told to approach Juan and he would take care of anything that had to do with the car... story continues then Jason try to up sale me to another vehicle that was more money Knowing what was the budget. Let me just let everyone know that car had low miles to begin with and that AUTO WORLD OF CONWAY is not trust worthy... one more thing it was for college student...if you have any question about this please comment and I will respond... BUY BEWARE... read more

I had an absolutely horrific experience at Autoworld of Conway. They sold me a car that had so much rust on it that if I were to get in a crash it would crumble and I would die. There is no doubt in my mind they sold this to me knowing it wasn't a safe car. Fortunately I had my suspicions about the car and I got it inspected after I bought it. It is then that I found out yes this is a bad car it would not pass inspection. There's a law in South Carolina that you can't sell a car that wouldn't pass the inspection. As long as you figure this out within 30 days you are entitled to a full refund. So I did get a full refund. I feel like an idiot for not getting that car inspected before I paid $5,500 for it. Please do not buy a car from this place they are evil they are greedy they don't care about you. If l had not caught this disaster l would be driving around a piece of garbage car and I would be out $5,500 and I would have been devastated...That's a lot of money I'm a single parent. I went somewhere else and I bought a really good car. not that much money and it's safe. Do not buy a car from these assholes. read more

Other than coming to sign the deal to find out the payment was $50 more a month than I insisted on, only to find out it was a much shorter term and super low apr, I went with it! I got a amazing car and a very reasonable price! I had to go thru multiple staff members to get it arranged, everyone was super friendly and they worked hard for me! Even staying well after hours due to my schedule, Jason was amazing! Told a coworker I got another car, turns out she bought there too! She was impressed with the service there as well! Thanks guys! I now have the car I always wanted! Oh yeah, they also have a extensive and very impressive selection! I would 100% buy from them again! read more

Bought a car last month. Was told I would be paying two monthy payments and then I would start weekly payments. Called to make my car payment and was told I was two payments behind. Tried to explain that I was not informed I was supposed to be making weekly and monthy payments only to be told I was lying, lady would only repeat the amount I supposedly owed every time I tried to question her until I got fed up and paid the past due amount. Will be going in tomorrow to talk to person in charge. read more

Autoworld made looking for a car much easier. They had a huge selection of cars as well as prices. There was no hassling whatsoever. Jason was the one who helped me purchase the car. He was very efficient and extremely knowledgeable. read more

I traded a 2011 crown Victoria in turn I got a lemon 2004 bmw 330ci. So far it's needed an pcv valve a new alternator and thermostat and transmission oil cooler thermostat and new coolant reservoir and needs a new radiator and the computer has been flashed so now the cars retarded literally. Also the rims where fake Taiwan made BMW rims and all in all its a piece of junk. My mother wanted it before she died and I got it but now its a wreck with so many repairs. This company ripped me off and don't allow them to do so to you too. 8435759194 call me for further details if you'd like. Lemon sales at their finest read more

Bought a truck from Auto World back in October of this year. Unlike a couple of the reviews I've read here, it was a smooth and pleasurable experience. The sales staff were great, and the owner was great to deal with. The only reason that I didn't give them 5 stars is the fact that I actually had to pay for the truck before they'd let me have the keys.... I definitely would buy another vehicle from Auto World! read more