5 Star service across the board . 100% honest and the labor…read morecost was fair . Great communication from the service technician from beginning to end .

Scheduled oil change at 3pm. Got there. It's busy. They said it would take less than an hour. Ok…read more They came to take my car back at 3:30. Brought my cabin filter to me 25 minutes later, told me it was "gross" with multiple other customers around me. It's been an hour and I'm still waiting for my car and so are 4 other women who were here when I got here.

Wendel is professional, communicative and expedient. He made himself accessible during the holiday…read moreand we have never been more grateful. He was very fair with us on price and explained why, what and how long on repair which made us feel at ease. He is trustworthy and honest! Grateful he picked up the phone and was our resource during a stressor on a holiday. He repair was completed in a timely manner as promised and we are 100% satisfied! Many blessings to you Wendel!

mr wendal Stewart has not fixed my truck . He has $1500 and my truck keys . he refuses to answer me…read moreand give me back my keys and money.so don't trust him

Fair! Reasonable! Professional! Quick.! Thing I liked best…read moreis they did try to take advantage of an older woman!

They were quick and professional and honest. I took my car in for oil change and I will be going…read morethere from now on.

Ken Owen is the most honest mechanic I've ever known. He understands that if you treat people right…read morethey will come back again and again as well as send referral after referral. I don't believe he purposefully treats people so well for economic gain, but instead he is just naturally a nice guy that knows his stuff and hires knowledgeable, honest mechanics. I, as well as my entire family, give Ken Owen an A+ in all respects. If you know me you know that I only compliment people who are deserving. I'm a cheap tipper unless you earn a good tip:) Thank you Ken for all the years of quality work and your honesty.

From the owner: Specializing in: - Automobile Air Conditioning…read moreEquipment-Service & Repair - Automobile Inspection Stations & Services - Auto Repair & Service - Brake Repair - Auto Oil & Lube

This place is just fantastic. Everyone there is super nice, and they don't try to BS you; if they…read moretell you something needs fixed, they send a picture and/or let you look at it yourself to prove that they're not just trying to up-sell you. They'll give you a full list of what needs fixed but they'll also tell you what you should take care of now and what can wait a while. They're usually pretty good about getting the work done quick but sometimes they can be pretty busy, but that's just cause they're so good. Definitely the best car place I've been to, and they're infinitely more trust-worthy than those big chain places who just want to sell you more stuff, whether you need it or not.

Be very cautious. Get a second opinion. They charged $147.54 to diagnose my ants car running bad…read more They wanted $3,409.15 to fix my ants car. Most of what they said it needed had just been replaced. All they did was look at a book and not the car. We took it somewhere else to get a second opinion. It ended up just being a bad coil pack. It was $80 from Toyota and less then 1 hour to fix. It is a shame that you would try and charge these prices to an elderly women on a fixed income.

Great service, very friendly and reasonably priced. Will go back to them again for future work.read more

From the owner: Crown Auto Sales and Service in Springfield, MO, established in 2016, is your trusted destination…read morefor auto repair, maintenance, and quality used cars. Our ASE-certified technicians specialize in brakes, oil changes, diagnostics, engine, transmission, suspension, and electrical systems for both domestic and foreign vehicles. We stand behind every repair with warranty coverage and transparent pricing. To make auto care affordable, we partner with Snap Finance and EasyPay for flexible payment options. At Crown Auto, we're committed to honest service, quality workmanship, and exceptional customer care -- your journey is our priority!

I will continue to take my vehicles to Best Automotive. They really want to do the very best…read morework. I've been taking my vehicles there for about 6 yrs now. Recently, a diagnosis couldn't show a problem. I left disappointed and went to another shop. Their diagnosis was the same, but they found a couple of things that did not show up on the diagnosis, accidentally. Once corrected, truck ran much better. After posting their findings on Facebook, Best Automotive made it right with me. I will be back. Thanks Tyler Manager at Best Automotive. Take your car or truck there. They will treat you right!

If I could have given zero Stars I would have took my car into the inspected the guy that did the…read moreinspection failed my car then tried to charge me $410 for brakes and rotors I found out I didn't need took my car to a different place the next day come to find out my brakes in my rotors were just fine car passed inspection but I will never go back to Best Automotive ever again and when I called and told the guy that I felt like he was trying to take advantage of me just because I was a woman he said oh I'm sorry you feel that way and I said plus I could have gotten my brakes and rotors done $200 cheaper somewhere else and he said well good on you he really didn't care these are not the people especially if you're a woman that you want to take your car too cuz they will rip you off

Trust professionalism on time performance under promise over deliver is our motto we are here for…read moreyou not for us let us help you in any way

I had came 2 months prior to today, because of my serpentine belt. I had taken my car to a shop for…read morean oil drip and they had noticed that it was cracked. When it obviously should not be for being changed exactly 2 months ago. Took my car and they tried to tell me "looks like something is rubbing against it" when it obviously is not. And if that were the case, it was fray not crack like it currently is. And at first was saying it would take 2 weeks just for them to look at my car for a mistake THEY did. Will not be coming back.

Family auto repair always does a great job! They charge fair…read moreprices for the work done and don't do anything that is unnecessary. If it's going to be something they found that wasn't discussed then they call an ask if you would lie that included an how much it will be.

Tanya answered all my questions and I had a lot! I have an almost 16 yo GMC that I'm trying to keep…read moreworking for me. They did everything I needed. Told me Front breaks were needed and back breaks could wait. And we're able to do the oil change as well! I enjoyed hearing about the family that worked at "Family Auto Repair"! They have a very nice waiting area, very comfortable! I'm going to go back soon with my son's car! Thank you so much, Tanya and Family!!

Some of the staff does not seem to be very forthcoming with information about automotive work. A…read morelack of patience may be the issue.

Completely dependable car maintenance service I came in through it four times thinking my oil needs…read moreto be changed before I could talk Rick in the changing the oil he absolutely will not do anything that does not need to be done and when it does need to be done its done with totally dependent results Plus he's a good guy and funny