I went AutoZone first for a fuse for my car cigarette lighter. They told me I needed to bring in…read morethe fuse. Well I know nothing about car fuses. A friend suggested O'Reilly. Cameron was the only employee in the store but he was able to help me. He located the fuse and matched it with what he had in stock and put the new one in for me. Perfect!!! The bill was only $5.14. Thank you Cameron.

I needed a new headlight for my Grand Cherokee. My husband thought I was given the wrong part but…read moreChad was spot on and even tried to help install it but his hands couldn't squeeze thru the port. Even tho he wasn't able to install the headlight, I was highly impressed with his willingness to help. It's great to have a great employee that gives his all. Thanks, Chad.

As someone who is in sales/customer service I feel compelled when I have great experience to let…read morepeople know. I was having some issues with my 2001 Park Ave and wasn't sure if I needed an alternator or a battery. I was told by a friend that Autozone had a free service for checking your charging system, so I drove over to see what I could find out what was wrong and that is where my great experience began! I was greeted by Ben with a smile and he was quick to tell me that he could help me and that it wouldn't take long. Ben grabbed the testing computer and in maybe 20 minutes while he showed me how it works he was able to determine it was the Battery and not the Alternator. When I explained that I had an extra battery from a vehicle that had been totaled Ben never changed his demeanor and said no problem I like helping people. It was very obvious that he did in fact care about the customer! After showing me some different options for batteries if my other one didn't work, with out being pushy, I ended up buying a side post tool to change mine out. Great people can make a great experience and Ben did just that!

Decided to come today after church they were closed. But the sign says open…read more Disappointing......

Hello, I'd like to express a hardy thank you to Mr. Fry and the staff at Carstar, thank you, great…read morejob! completed ahead of schedule, top notch throughout the entire process. A perfect repair and even did a good interior cleaning and straightened up my license plate holder both were over and above. I work in the Automotive Locksmith industry, and from this point forward, if anyone asks me (and I get asked a lot) where to take their vehicle for repair, I will say if you take it anywhere but Carstar, you will not be satisfied, Mr. Fry will take care of you. Great Job, thanks again Carstar.

The Shop Manager forces you to get repairs done at their shop by threatening to reduce original…read moreestimate amounts to the insurance company if he becomes aware that you are strictly there for an estimate because you must be there due to them being a contracted shop for the insurance company. It is an insurance Customers right to chose where they want to get the actual work done and a body shop that is contracted with an insurance company to strictly PROVIDE an ESTIMATE has NO RIGHT TO RETALIATE on an insurance Customer because of their desire to NOT GET REPAIRS DONE THERE. This is UNETHICAL PRACTICE and UNACCEPTABLE BEHAVIOR and has been reported to the State Insurance Department for further investigation on this matter. UNACCEPTABLE AND VERY IGNORANT CUSTOMER EXPERIENCE. They should lose their contract with major insurance companies as a result.

Steve & Ronnie are the best! Honest and good deals all the time. Check them out! The Dodge Power…read moreWagan is Bad Ass! I remember it back in the 70s sitting in their small garage. Good Job! Razor!

This isn't a review of there service but for there driver that almost hit me, he went into the…read moreoncoming lane of traffic to get around me when the lanes merged into one line. You would think that someone driving a company truck would drive it with respect since it reflects on the company. Very sad.

Owner has always been honest and performed high quality work for a fair price. I have taken my own…read morecar to him to be serviced several times and also recommended my father to bring his truck in for service. He also has nothing but good things to say.

Absolutely terrible. I went in for a vibration in the rear of the vehicle. Was called and said to…read morecome in and show me the driveshaft u-joints. Was given a price of aprox 650.00. I approved the job. I came 2 days later to pick up my vehicle to find out the bill is now 1025.00 with no phone call to approve the additional cost. I asked about the bill. When I asked the owner, he threw his glasses on his desk and said I knew this was going to happen? No kidding, how did he know this was going to happen? That's great, so after being yelled at for about 20 mins about the bill and the extra cost with no phone call, I decide to just pay it and get out.So I pay and leave. On my ride home, I realize that my vehicle is exactly the same as it was before the 1025.00 and has NOT changed at all. I called and came to get the owner and we went for a ride. After the ride we go back to his office and he shows me pictures of the rear differential fluid and debris on the plug.. No kidding. So he charged me over 1000 dollars for a repair he quoted me 650 for and still did NOT fix my vehicle.. This could have been handled much, much differently. Did my vehicle need u joints? maybe. But was the problem that is was brought in for fixed for my 1000.00? Hell no. Lets see what Illinois has to say about this.. Every motor vehicle repair facility shall either (i) give to each consumer a written estimated price for labor and parts for a specific repair and shall not charge for work done or parts supplied in an amount that exceeds the estimate by more than 10% without oral or written consent of the consumer or (ii) give to each consumer a written price limit for each specific repair and shall not exceed that limit without oral or written consent of the consumer. I think my attorney needs to see my receipt.

I contacted Kunes Ford of Antioch about a 2022 Tesla Model S Plaid listed for $44,995. The…read moresalesperson Drew Romano confirmed interest and promised to call if anything changed. I drove over 3 hours with my family and young child. Upon arrival they said it 'sold within the last hour' -- no callback was ever made. In my experience, Drew Romano is a terrible rep to work with. Other buyers should look elsewhere to make their purchase do not shop here and avoid working with Drew at all costs.

Purchased a truck from here. This winter the battery almost completely died, the remote start…read morehasn't always been starting the truck recently and the alarm had randomly gone off a few times. The other day the battery had completely died. Pulled the battery and it's a Ford motor craft battery with a 36 month replacement warranty. There was a purple sticker dated 7/23 on one side and then some type of Kunes shipping sticker dated July 2023 on the other side. On 5-18-2026, my wife called the service department about the warranty to have the battery replaced as it was still within the warranty. Service told her they wouldn't replace the battery. I then drove up there to speak with service about it as it didn't make sense why the battery wouldn't be replaced when it was within the 36 month warranty. I was told they wouldn't replace the battery as I didn't physically purchase the battery even though I physically purchased the truck from the dealership with that battery in it. Also spoke to a sales manager who just pushed me back off onto service. The service department would rather lose revenue servicing my vehicles and the sales department would rather lose revenue from my future vehicle purchases and me no longer recommending Kunes over something that probably cost around $100-$150 or so at dealership cost. The request to replace the battery under warranty is not unreasonable and I don't understand how you as a Ford dealership will not stand behind a Ford product.

We visited the Antioch Walmart Auto Center twice for tires, and once more for a repair. Our initial…read moreappt went well with replacing 2 tires, and other minor issues such as rear bulb replacement. A clip was broken during the bulb replacement, but they owned up to it & offered to replace it. Unfortunately we had to go the dealer to order the part & return for the replacement, but at no cost. We were grateful & since then we've had no issues. We loved our tire and returned to have the other 2 tires replaced without incident. It was an enjoyable experience.

Terrible services. i had an oil change appointment for 4:30 and no one was in front of me when I…read moregot here and they didn't. Start the service until an hour after the time I scheduled...sat here for 2 hours for an oil change. Unacceptable service

Caught a garden hose in my snowblower. It wouldn't start at all. They fixed it up in less than 24…read morehours good as new! Very prompt, professional service for a reasonable price!

Called in regards to upgrading my lawn mower that was having issues and the lady that picked up the…read morephone just flat out told me can't do anything to help me find the right parts and "everything that's in/on the engine is supposed to be there and we won't help you" Very unhelpful I would give them 1 star but I know there is a way for businesses to remove them so I'm giving them a 2 star. I do not recommend this place at all, they made me so angry I actually decided to download this app, make an account and post this. I hope you do better.