they are not pushy and they take their time to explain and talk to you. You see that with whoever…read morethey're talking to

Waukegan tire has always done a great job. Communicated everything with Simon, great guy!!read more

Lots of standing around paying attention to everything but the car. Claimed they had filled the…read morewiper fluid after I sat and watched nobody checking it. Put almost a full gallon in 5 min later at the gas station. Lastly, didnt honor online coupons nor did they offer the Uber driver discount. Said their boss didnt allow it. Told me I had to pay for the 100 dollar oil change and not the 70 dollar one. Said it was gonna be 90 because the car uses an extra quart of oil. Not sure about that one.... Very unconfident about my experience. Didnt check the tire pressure. Took 20 minutes in spite of 5-6 employees. More worried about sound systems and people getting pulled over on the road. I was hesitant when I pulled up and I wish Id driven away. Next time I'll go to Jiffy Lube and pay 50. This place is to be avoided at all costs. Whoever owns this joint better pull their head out and look at whats going on here or theyre gonna be out of business. No joke.

Man don't come to this place they have horrible service. They tried to charge $200 for an oil…read morechange that's ridiculous. After that the man told me to give him a good review so I had to look at him like he crazy. Do not come here. Waukegan need to stop making car places. They smoking crack.

Returned my phone call... I called on Monday.... June ... its over a week... no return. Phone…read morecall.. I wanted an estimate on changing out a timing belt...

Thought they were customer friendly quick and efficient…read more Location was central area they need to mention they're in old Napa building

We come all the way from Kenosha to Don's Garage. They are the most ethical and fair priced garage…read morethat we gave found. Another garage close to home said I needed a $300 repair, we took it to Dons, they looked at it and the repair was literally a 30 second fix - no additional parts. They didn't even charge us because we are regulars. They are great guys and the only guys we trust with our cars.

I would like to note that we are an elderly couple who chose this garage based on recommendations…read morefrom local residents. We brought in our only vehicle because an emissions-related warning light was preventing us from renewing the registration. Our vehicle remained at the shop for an extended period while parts were being ordered, some of which were reportedly backordered. After the parts were installed, the warning light remained on and the original issue was not resolved. At that point, we were advised to take the vehicle to the dealership. We spent a couple thousand dollars on emissions-related repairs based on the garage's recommendations, yet the problem remains unresolved. As retirees on a limited income, we cannot afford additional costly repairs. We were not offered any refund, partial reimbursement, or clear explanation of what the actual problem might be or how it could be fixed. While we understand that some repairs can be difficult to diagnose, our experience left us feeling that we paid a significant amount of money without receiving a solution to the issue that brought us in. We encourage others to use caution and ask detailed questions before authorizing major repairs.

Great company. Owner contacted me and helped me find a body shop. True professional.read more

From the owner: At Specialty Motorwerks, we’re not just another mechanic shop—we’re a state-of-the-art automotive…read moreservice center built for drivers who expect more from their repair experience. We specialize in European and German vehicles such as BMW, Mercedes-Benz, Audi, Volkswagen, Porsche, and MINI, utilizing OEM-level diagnostic equipment and factory-grade tools to ensure precise repairs and maintenance. But we don’t stop there—our ASE-trained and dealership-experienced technicians are fully equipped to service all makes and models, from domestic to Asian imports. Whether it’s brakes, suspension, diagnostics, or performance upgrades, every job is handled with transparency, accuracy, and care. We believe in honest recommendations, fair pricing, and fast turnaround. Customers choose us because we provide the quality of a dealership with the personal service of a trusted local shop. From routine maintenance to complex repairs, Specialty Motorwerks delivers reliable results you can feel every time you drive.

I needed an oil change and didn't have time to go to the dealer. Knowing my dad always used…read morevalvoline when he used to change oil I gave my local shop a try. I was in and out within 30 min with no appointment. Prices were competitive with other local shops. The staff was very friendly. I'll be back.

Been a customer with four cars being serviced at this location . Took my daughter 's car in…read moreyesterday for an oil change . $91 for an oil change . Went to counter to pay .... Extra charge for filter , which I was never told . $15. They said it was a special filter for her car . Ok - they didn't order it or anything . Charged extra for them using 6 quarts instead of 5 quarts . I was told nothing about these extra charges when I brought the car in only at payment . Disappointing as I felt like the two people working were very anxious talking about the price at check out . I asked why I wasn't told about all the up charges . No response but both workers shrugging their shoulders . Called the Hyundai dealer when I got home and I could have gotten an oil change for a total of $69.99 So much for me trying to use services locally . Won't return to service our 4 cars . Sorry

Beware! Go somewhere else…read more Broke my bolts and didn't have tools to remove or replace them. Cost me $$$$ and Valvolene would not pay

Was kind enough to give me a tire pressure check when I needed it the other day and returned for an…read moreoil change. Excellent and honest service. A little expensive but honestly the service is worth the extra cost. Will come again.

Great service all around! Very professional and friendly staff. HIGHLY recommend! Ended up there…read moredue to a flat tire. Now knowing they also do oil changes, I will be a regular customer for this as well.

I ended up here since I was looking for new, high end snow/ice/rain tires on my Mazda CX-5,…read morespecifically Michelin Cross Climate 2 and the Mavis store in Mundelein sent me here where they were in stock at the required size. SO GLAD I got them installed just before the mid/late January crazy weather and the shop did a great job. I also knew I needed new front brakes and an oil change which I had already scheduled elsewhere but they got everything done before close of business and saved me much hassle. Thanks to Mavis Tire in Antioch, a job very well done!

Getting an appointment was easy. Service is fast and straightforward. It did not take me an hour…read morefor the change oil service.

Great mechanics, friendly and honest. The team at Glenn & Sons never does any unnecessary work. We…read morehave been going to them for over 20 years and they are fabulous!

Not from the area and my insurance recommended Car-X & Auto. Excellent service and communication.read more

Car warranty company sent me to them, for an issue with a warning light. I called them ahead of…read moretime to make sure they could fix the issue and they told me they could. I get there if they do the diagnostics and then call me and tell me they can't do that type of repair wasting hours of my day. When I told the person at front desk that I called ahead of time, he told me that tells them all the time they can't do that type of repair not a good answer in my opinion.