Very Professional place of business. I have a Audi Rs3 and a Vw Gli and I take my vehicles either…read morehere or country dubs. NGP has a little more opening time and people to work on the cars. They have taken care of all my needs and been very good with communicating any updates. They don't try and upsell out of the ass. They're true and honest.

VERY nice folks at this shop. I believe Anthony was the rep I talked with most, he was great, and…read moreeveryone else I spoke with was more than helpful when I had a question. I'm new to tuning my German car and these folks took the time to explain everything to me and get me rolling proper. The facility is really nice. If you have a waiting appointment there's coffee, bottles water, TV and whatnot. Very clean restrooms too. The work done was spot on, it was done in the time promised for the price quoted. PERFECT I'm super excited to be an NGP customer. Counting the days until my next scheduled upgrades in Jan. Thanks NGP!!

I have tried to still have good feelings about this dealership since it changed names but I just…read morecannot try anymore. My elderly father came into the service department and made an appointment to drop off his truck for service. He dropped it the night before and put his keys in the drop box. At 4:30 the next day we called to check on it since they didn't call him to pick it up and we were told by the person who answered that they were new and didn't realize there was a drop box there. So you leave a random vehicle parked in front of the service door all day?? One that was scheduled to be brought in!!! Also, are you the only one working in the service department?? I'm thinking the first thing that should be checked each morning is that night drop. Especially if there is already a vehicle parked at your door before you're even open. That is a new one and never did I ever think something this bad could or would happen. It's so sad that a gentleman who has stayed loyal to the old dealership and now the new one is treated this poorly. He walked into the building and made the appointment and his truck sat all day. If we didn't call to see what was happening it would have been there all night again. That is beyond poor service. I just can't wrap my head around that at all. I still can't believe what we were told. I do hope they make some changes that actually will mean something to those customers that are trying to hang in there. I however think I am done. Now to find someone else to take care of his service that wasn't done.

They promised a second key, scheduled an appointment 2 months later only to for them to cancel it…read moresaying it's on "back order" terrible customer service, avoid.

I have purchased cars from JP Chevrolet for many years and would highly recommend visiting this…read moredealership if you want excellent service and enjoy working with a professional caring organization. I trust JP Chevrolet to answer all of my questions and make recommendations for my families needs based on the reliability, gas millage and overall service requirements of our new purchases. I enjoy the personal service given when I make my new car purchases and working with the service department has been a wonderful experience. I would recommend visiting this dealership when considering a new car purchase for your family!

Professional customer service. the waiting area was clean and they offered coffee. They explained…read morewhat needed to be done so I could understand.

If you want a circus atmosphere and get your nails done this isn't the place for you…read more If you want a great service department, HONEST friendly sales staff and made to feel like part of the family then by all means get over to Hinder Ford. Mike, Jeff & Mike are 3 of the friendliest guys you will ever meet.

My new chariot (2020 Escape) at Hinder Ford with Mike from Service (the reason I'm here brought my…read moreEdge here for years with quality care), Mike Hinder, who got this car off the train and Craig who saved me $3,000 and put up with the hassles from Bank of America's payment.

Courteous and professional staff and an excellent job lining my Jeep tub! Worked with me on design…read moreand color choices.

Chose to take my truck to the Catonsville location as my friend had his truck done there. As I…read morepulled up to the parking lot, a man came out to greet me promptly. I was in the process of taking off my tonneau cover, and he told me he'd have the team take it off and have it back one when they were done. I made some special requests like no Line-x stickers or badges and to have some holes taped down. I waited for the truck since I didn't have a ride. Watched some cable TV that was available in the waiting area. Very friendly staff, we discussed the shows. When the truck was done, one of the workers brought it around to the front and had me inspect. I was really happy about the way it looked on the truck, amazing product. My bed was all scratched up before, because I was too lazy to get it done sooner, but now it looks brand new and better. All in all I'm satisfied with the job. I'd give them 4.5/5 if I could. The only reason for me taking off a half point is for some minor miss in details. They sprayed over 2 bolts (shouldn't really matter though) and there was some overspray in my bedgate latches. All in all I would recommend this place to anyone. Very friendly staff and great work. Thanks! Update after a couple years. PStill looks great, bumping from 4 stars up to 5

JB's just rebuilt two Crusader 7.4L xli heads for me. The experience was excellent. It is a…read morepleasure to work with a well-run business; that rarely happens in marine repairs! I highly recommend them.

Can't say enough great things about this establishment. I had such terrible luck with machine shops…read morein the past. I brought a small project to them highly skeptical and prepared to be disappointed. They went above and beyond that first time, and each consecutive time after that. Fantastic customer service, prompt turn-around, and top notch skill to remind us that competent and professional businesses still exist. I'd give them ten stars if I could!