DO NOT GO HERE! We used to go to this business when it was…read moreowned by Vo. It is not the same at all. The average star level would be a 1 or 2 if you removed all of Vo's scores. I took my daughter's car here for an electrical issue at 8am on a Tuesday. We didn't hear from them till we called at 2pm to see if there was an update. They said there were no issues with the car and we could come pick it up. We said we wanted to leave it there overnight to make sure the issue didn't resurface, as my daughter needs the car to drive to work and I we don't want her to get stranded. No call the next morning. We called at 11am to see if it was still fine. They hadn't looked at it yet and said they would look at it now. No return call again. We called at 1pm and they said we needed an NEW ENGINE! No, not engine but a new "motor". We asked for an explanation. These are the reasons they provided. 1. They said we had no oil in the car. - My husband has been changing the oil in the car for the last 6 years. My daughter checked the oil last week. There was oil in the car. The car has NEVER not had oil. 2. There was a valve cover leak. - News to us. This was not an issue before we came here. We have never had visible oil around the oil cover. 3. A cylinder is misfiring. - This is a sign that a spark plug or the coil needs to be replaced. I don't know if they thought we didn't know anything about cars because we are women but they are definitely wrong. We immediately went up there to pick up the car. The car was still in the garage with the hood up. There was a large blue oil drain in front of our car that was supposed to bone dry. We drove away and there was a cloud of white smoke. What the heck! We came there was an electrical issue. The car has NEVER had this issue. We pulled over and drove in my car to the auto part store to pick up a quart of oil. No issues after to put oil in the car. I ran a diagnostic on the car because we have a micro mechanic diagnostic reader. NOW the car reads that there cylinder 1 is misfiring. Luckily we know how to change spark plugs and coils. After we fix the damage they did to the car, we're taking it to Hyundai to finally get the electrical looked at. A wait of money and two days of time. We are out $80 for their mandatory diagnostic fee, Vo didn't have this, the price of an emergency quart of oil and the spark plug or oil after we perform the test to see which one is having the issue. YOU HAVE BEEN WARNED! DO NOT GO HERE!

5 stars to Mr Vo, 2 stars to the new owners, I haven't had the new guys do anything major except…read morefor a simple oil change here and there but we were loyal patrons when Mr Vo owned it and ran things. He never fixed what was not necessary to fix at the time and would give us a priority list with low pricing that was always honored, of what we needed to pay attention to and when we needed to bring it in for that service. He never took advantage and would even let us get our own parts without the markup and install them for labor only. He was a very fair man and will liked. I miss him greatly. I give Mr Vo 5 stars. The new guys, maybe 2 stars. I believe they have much to learn about customer service. They just don't have the passion for it that he had.

*** RARELY GIVE 5-STAR RATINGS; BUT J&K AUTO SERVICES ABSOLUTELY DESERVES IT ***…read more I don't give many 5-star ratings, but J &K Auto Services on Buford Highway behind the Exxon station (mention this upfront because there are a couple JK, J&K Auto and other similarly named businesses and want to avoid confusion) DEFINITELY earned it with how efficiently and cost effectively they replaced two tires on my car earlier today (yes, open on Sundays). I bought two retread tires in exceptional condition, rotated and balanced, it was $120 and done in less than 30 minutes (including plugging a hole in one tire after driving over a nail). Seriously. I called Friday was provided multiple new and used tire options and at the best prices I've seen in the Atlanta area. But what really blew me away was the service. No high-pressure upselling, good explanations on pro/con of various tire options, friendly, and fast. Definitely a family-owned business that most only hear of through word-of-mouth (neighbor who works on his cars frequently told me about them). | Highly recommend checking them out!

As a woman, going to an automotive repair shop can be intimidating and frustrating at times. But…read morethat is NOT the case here (or at the sister store, Lawrenceville Auto Center)! The front office staff is professional, knowledgeable and considerate and the services and prices are great! I left feeling well taken care of and respected. The new owners, Jeff and Kim Dixon are kind and honest. The store has been completely remodeled and looks amazing. With Grayson growing and improving all around, GTA is keeping the pace!! I will be telling everyone I know where they need to go for AMAZING auto repairs!

UPDATE: this morning Jeff the owner called me to discuss my experience with my AC repair. He…read moreresearched the issue and stated their Freon machine was out of calibration last September when the original service was performed. He also took full responsibility and refunded my evacuation/recharge cost. He apologized and spoke to all involved to change how they handled my situation. I will give them another chance as they took accountability and made it right. Grayson Tire & Auto - so disappointed in their service and support. I had this shop repair my AC in September 2025 and experienced a strange issue where the AC would not turn on when the car was parked on hot days. I garage park my car so I rarely experienced the issue. With this hot weather recently the issue regularly appeared. I took it in as I had a two year warranty. After having the car for half a day they insisted nothing was wrong. They begrudgingly agreed to test again. After a few hours of the car parked in the hot sun, they saw the problem. They subsequently told me the Freon and PAC oil was way out of specs and I needed an evac and recharge. The problem is they were the only people to touch the AC and last to evac/recharge. When I explained this, they stated it was my fault as I must have had someone else work on it. I told them no one else but them worked on it. They said that is impossible. I pointed out how it could happen and they said even if they did make a mistake the Freon is not covered under warranty. When they originally fixed my AC they had issues and had to install a second compressor. Yet they stated they don't make mistakes. Customers vote with their wallet and they lost this customer of several years who has spent thousands on various services. Shame on you Grayson Tire & Automotive, do better. I will no longer recommend them on this platform.

this place sucks if you're a woman. Literally overheard the manager tell one of his technicians to…read more"try to sell something" to me while i was getting an oil change. The tech came up to my car & told me my brake fluid was completely empty. When i looked at it was completely full. Broke my oil pan & tried to tell me the last guy who did my oil change broke it & that i needed to pay $35 to fix it & couldn't leave without it. THE LAST GUY WHO CHANGED MY OIL WAS THEM & i refused the service. My mechanic said nothing was wrong with it.

Quick and efficient service on my tires highly recommend coming here I always do for everything i…read moreneed so stop by for best tire changing

Customer Experience - Seeking Resolution…read more I contacted Pure Auto Repair three times: The first two times, I did not receive a clear update On the third call, I was informed the delay is due to a waiting list at the Chevrolet dealership This situation is concerning because I purchased a warranty specifically to protect against extended delays and costly repairs like this. I am simply asking for: Clear communication (very nice but I have to initiate) A realistic timeline Accountability between the repair shop and the dealership I hope this can be resolved professionally and promptly. NEED ANSWERS: 3 MONTHS. MULTIPLE CALLS. STILL WAITING. CATALYTIC CONVERTER REPLACED. SENSORS AFFECTED. DELAY BLAMED ON DEALERSHIP WAITLIST. WARRANTY PURCHASED FOR SITUATIONS EXACTLY LIKE THIS. JUST ASKING FOR ANSWERS AND RESOLUTION. **This post will come down when this problem is resolved!

Jesse and ​​his team never leave a job unfinished. Their unwavering professionalism far exceeds…read morethat of any shop that is in the Lawerenceville, Ga area. I would and have recommended them to everyone i hear that is looking for a shop that stands behind there word. ​​​​​​​​​​

Very knowledgeable and friendly! Fixed a problem I've had with my car for a long time that other…read moreshops were quoting me thousands of dollars and they were able to fix it for a much more affordable price.

My Daughter took her car here for an oil change. We now have our Favorite place to go…read more Honest, and done quickly. They advised her that she needed to take care of here brakes and rotors. My entire Family is so impressed with them looking out for her none of us will go anywhere else. Most places she's been in the area have done work and give her the bill, so she had no choice. This made such an impression on my Family. Thank you

Again, Zack took care of the old man and his car. I laughed yesterday after picking up my car…read morethinking, "I've never been this happy to spend $3800.00." My trust in his judgement for my cars will never deter. He's like a good trusted friend and I really honor that. Zack, continue being you and when it comes to my vehicles, I can assure you that I will bring it to you at True.

This was my first time here they were pretty nice and clean . I came closer to closing time they…read moreclose at 6pm i got there at 5pm . I was able to call over the phone then invited in to do an expecting and get an estimate on what needed to be done on my car . The lobby was pretty clean and they had plenty refreshments available for free while you wait . Coffee , water , and snacks. One thing i didn't like was the wait i arrived at 5pm and my appointment was at 5:30 and I still needed up leaving at 6pm , the whole point of showing up early was because i had somewhere else to be . Other than that everything was good and they were pretty knowledgeable but just like any typical automotive shops they point out more problems than what you came to Handel . $7200 is a whole new car so i don't know if they can help me but I'll leave a second review if i actually get the work done it won't be everything but it might be a few things

Great place for tires and oil change…read more Honest men. Good deals. Great service. Thanks, Scott!

Bulldog came highly recommended because of their honesty, the quality of their work and reasonable…read moreprices. Both vechicles needed repairs. Brakes on the Honda and a oil change. Excellent service, priced very reasonable, the team are professional, knowledgable and friendly. The Hyundai interior brake light on the dash stayed on, they diagnosed the problem, called me let me know how much and how long it would take. Again excellent service and reasonable prices. Because they are the best auto repair shop in town, there is going to be a longer wait then usual to get serviced, but I can tell you it is worth the wait. They are very honest and will tell you how long you have to wait to get serviced. Not only do I recommend them, I say go to Bulldog first! They do more than tires!!