I had a flat tire and Stephen came outside to the parking lot and helped me change it! He was very…read morekind and reassuring. He is an asset to advance auto parts!

I came in from out of state- hailing from Pennsylvania- I don't qualify as one who knows much about…read morecars and car repairs- not even the basics to be quite straight about it. So i've been able to get by with prayer to the Good Natured Essentiality of the Inexpressible and safely arrived at the store on my journey. I was going to purchase brake pads and rotors. But the gentleman Diego was an honest man and gave me direction to getting the right help to continue on my journey. He directed me to a shop I would assume gets parts through your company as well and I want to commend you guys for hiring good honest people who aren't hustling people to get quotas and for doing the right thing. I came to your company because ai grew up with Advance Auto Parts in my hometown and felt safe to choose this. I'm very grateful I did. Whenever I need things for my vehicle that I can handle on my own or with assistance from my brither or lover. Then ai want to be sure to choose you guys and give you my business. I pray others continue to come to you guys as well for you are a honest reliable good chain. Thank you for being here. And thank you to Diego!!!!!!

The younger guy at the counter was very unprofessional... and left me leaving this location mad. I…read morego to put my things down in front of him , my brother and I were the only people in the store... this guy was playing on his phone with an AirPod in right in front of me....while I'm standing there waiting to get checked out . He completely ignored me for LONG ENOUGH for me to realize he's actually straight up ignoring me.... I go to proceed to pick my things up and FIND someone else and he then acknowledges me and I say" I was unsure if you were on the clock or not" trying to be nice and not bother him if he wasn't. But he was hanging over the counter giving that impression he wasn't supposed to be checking people out . Even though he was standing at the register...He then proceeds to say " well I wouldn't be here if I wasn't on the clock" rolls his eyes and starts to check me out ... I guess that hurt his feelings .. unpleasant. Not something I wanna deal with after being in the car for 7 hours .... Still being nice I said thank you and he didn't say anything back . Just a little aggravating...The older gentleman though was nice that works there.He should be checking people out .

I've been doing my own auto repairs for years. Started out going to the mom & pop auto parts…read morestores, then Western Auto, followed by different chains through the years. Although it is getting harder to work on the newer vehicles with their advanced technologies, I occasionally find something I can work on. I really enjoy it and it is satisfying! My GO-TO Auto Parts store is now, without a doubt, O'Reilly Auto Parts! They really convinced me when I had to replace a window operating regulator for my BMW. IF I went to a BMW dealer, that repair total would be around $500. (I know, because I've had it done!). Just for grins I called O'Reilly to see if they had my part. I talked to Melissa, she was very knowledgeable and helpful. She quickly found they had an exact fit Dorman product. It was very reasonably priced AND carries a LIFETIME WARRANTY! How about that??? I drove to the store and bought that window regulator. Melissa was the one who helped me in the store, too. She is awesome! Once I got home, it only took about 30 minutes to replace the bad part. The new Dorman part was an exact fit and works perfectly! Hooray for O'Reilly!

I was actually buying a part for my bicycle. I needed stem valve caps for my tires, so I was only…read morelooking in the "Decorate Your Ride" aisle. They have all kinds of simple to install light kits for inside the dash, around the tires, around the license plate, and just everywhere on your automobile! I want some. LOL. I did buy diamond studs to bling my license plate. Silliness (: I was the only customer in the store, but the staff wasn't rude to me because I rode up on a bicycle. All 3 employees were helpful and kind. Kindness goes a long way these days. Thank you.

A little over 2 yrs ago my car battery died. I was told at the time that you only get about two…read moreyears out of a battery in Florida. I paid a little more for the battery that had a 3yr warranty at that time. The other night my car gave me a lot of trouble turning over, but finally did. I could tell that it was the battery because it just didn't have the same umpf when I tried to start it up. Today, I drove over to the autozone and told them I had bought the battery with the 3 yrs and he looked up my account. He checked the battery with the meter and sure enough it was nearly dead. They found my account, exchanged my battery for no charge. It was amazing to see a company actually honor the warranty without a lot of hassle for me. Thank you Autozone!!

Came here because I needed a new battery and had it checked twice once with AAA and the second time…read morewith AutoZone. They both said I needed a new battery. I took it to Advance Auto Parts because the battery came from there, but was not under any warranty anymore because it was fairly old. They checked it as well. Sure enough it needed a battery. They carry Diehard batteries. I had called Firestone because in the past I had gotten Interstate Batteries there but they don't sell them anymore, they sell Diehard. The problem with them is the cost of the battery I needed. It was close to $300. I got mine at Auto Zone and it was only $234 for the same Diehard battery. That's a big difference, so I got it here. The gentlemen that work here are very friendly. The guy that installed my battery was Brian, we were chatting about GMC and he said his dad worked for GMC for almost 40 years. I have a 2004 GMC Envoy. Brian learned a lot from his dad. So he was the right guy to do the job and he was very friendly. I'm lucky because both of the auto part places near me are excellent and trustworthy and reliable. I will be back here And I don't think it will be in nine years

Initially my experience was not good because I was given wrong information regarding locating my…read morebattery receipt for warranty replacement. Brian who is the store manager corrected the situation and was very honest which is rare these days. Because of Brian this will be my go to for any auto part needs from this point forward!

I'm not sure the last time I updated my review of AutoZone, but it's due to be done again. I could…read morewalk to the store, but I don't because I have a car. Greg, the customer service manager came out and helped me by replacing my low beam headlight. Less than 10 minutes went by and I have a fully functioning low beam headlight thanks to Greg. By the way, the price is at AutoZone compete with Walmart because a low beam headlight for my Ford fusion 2012 would've been the exact same amount at Walmart. If you have something wrong with your car, and it's not a major thing come here. They're great!!!

Engine light is on so stopped by this Auto Zone. What a great staff here. Very helpful.read more

09/26/2024 WARNING again in SPRING HILL, FLORIDA on my visit…read moreto area! Early morning of Hurricane Helene I went online to get a local auto parts store phone number, I found one on Northcliff Blvd. off Mariner Blvd. just minutes from me. (I noticed a warning that was posted by (J.J.) on 12/12/2022 from same store stating someone there asked him for Vin # or tag #). I called to see if they were opening today so I went in to get parts as the where open. As usual I was asked if they had my phone number on file when I went to pay. When he pulled it up, he noticed I was military. Then he (I didn't notice his name stupid me) asked if I had ID, I showed him "quickly" my state drivers lic. which has Veteran logo. Crazy enough here's where it got interesting to say the least, he asked me for my last "3" digits of my SS number. I said I just proved to you my Veteran status, he said he needed in order to give discount company policy. After my challenge I gave him 3 "fake" digits recognizing something smells fishy. I guess it worked! Watch out!! With last three digits, even a moron knows there are only 0-9 digits so having last three you may have just as well giving the last 4. These warnings are real, and anyone can sell your info online! I will be filing a company and police report.

WARNING: There's a dude there that is asking for everyone's VIN and/or plate number. Think about it…read more... they're trying to raise data to sell it. A lot of buyers for that data would be very interested in mailing you stuff about what you drive. I'm not giving you my VIN number just to buy 5w30 motor oil, jerk.

I travel for work and have limited time for the little things in life. My family and I traveled…read moreback home for the Holidays this Christmas. My wife had orchestrated with the help of a neighbor and the fellas at Brooksville Off-road to lift my Jeep and get set up with some new tires. When I got home I saw my Jeep sitting taller in my garage. I lost it. I am 7'0 tall and have trouble getting down into smaller vehicles. This Jeep is our fun vehicle that my daughters, wife and I escape with whenever we can. I can't thank the team at the shop enough for the professionalism and care they showed to my wife and I. I can't wait to bring them my truck and to keep picking away at upgrades on my old Jeep! Cheers Boys!!

Called at opening time, left name and number, 2.5 hours later no call back. They won't be getting…read moremy business.

Southern 4x4 breathed new life into my family's 1997 Chevrolet Silverado. They were attentive to…read moredetail, resourceful in recommending repair solutions and communicated their progress well. I've already referred two friends to Southern 4x4 for "vintage" truck work and modern off-road trucks.

Someone hit my husbands lifted truck and messed up the cv joint and tire and rim. It got towed to…read moreanother shop and they had it for 2 months without even touching it. They were giving us the run around saying we needed a new axel and parts were back ordered, but they hadn't even touched it. So we finally get it out of that shop and take it to Southern 4x4 and Auto and the owner Jimmy was amazing! He looked at it the very next day, told us the real issues, got the parts ordered, fixed it, and we got it back that same week! He was honest and quick and this will be our go to spot for the truck from now on! I 100% recommend Southern 4x4 and Auto!