On 3/14/25, I went to the O'Reilly Auto Parts, Glendale Hts, IL location to have my "check engine"…read morewarning light scanned. Julian assisted me and he couldn't have been nicer and more informative! He saved me quite a few $$$ and for that I'm very grateful. Thank you, Julian! I will be a repeat customer!

My battery was past its time and we were sitting in the car--freezing--trying to decide what to do…read more I went to several auto shops and no one could tell me what the problem was. Aden looked out for us and told me I needed a new battery. Since it was a last minute expense, I wasn't entirely prepared to spend $200+ on a new battery. Aden was extremely helpful and made sure that I did not leave without a new battery. He kept saying, "I really want to help you out." He gave me the deal of a lifetime and saved my car. Thank you, Aden, you deserve a raise!

I been calling the store to get prices and buy parts. But people that work there they dont know…read morewhat they doing. And have attitude, and have you waiting on the phone for 30 mins . This mess up. And say if you dont like go somewhere else then.

We were lucky enough to make it home. Thanks for the worst help ever here at this location I went…read moreknowing there was some sort of issue with my battery and I was seeking help so I could safely make it home since it was almost an hour drive home. Should've been a dead give away when the battery was smoking... But no, according to the crew and their device, everything was fine. Besides the battery smoking, it also had a crack. Don't trust this location.

Was there to refinance and Ryan Sitter the Finance Director worked with me. He explained everything…read morein great detail and did his best to get me the best deal possible. I highly recommend this dealership to anyone.

BEWARE OF DUPAGE CHRYSLER DODGE JEEP RAM…read more Horrible experience with their service center. Be warned. I recently had an extremely frustrating experience with the service department at DuPage RAM (433 E. North Ave., Glendale Heights, IL) after bringing in my RAM 3500 for a mechanical issue. I agreed to a $248 diagnostic fee just to have the truck looked at, which, unfortunately, is fairly normal these days. The problem is that their diagnosis ultimately turned out to be incorrect. I was then contacted and told they wanted to perform a software update because they believed it could resolve the issue. What they conveniently failed to mention during that conversation was that the update would cost me ANOTHER $248, on top of the diagnostic fee I had already agreed to. I picked the truck up shortly afterward, and it was as if nothing had been done. The exact same problem remained. The truck was still not driving properly, and I was now out $531.58 with absolutely nothing resolved. I left my truck with Bob in service because I trusted that I would get answers and, ideally, a solution. Instead, I paid more than $500, received an incorrect diagnosis, and drove away with the same problem I arrived with. After realizing the software update had not fixed the issue as they suggested it might, I contacted the dealership and asked them to refund the additional $248 charge for the update. I understood that they would likely keep the original diagnostic fee--even though the diagnosis turned out to be wrong--but I felt refunding the additional charge was more than reasonable considering it accomplished nothing. They refused. What was arguably even more frustrating than the money was trying to get someone on the phone to address the situation. It took me 26 DAYS to finally speak with someone who could discuss resolving the issue. Nearly an entire month just to have a conversation about a service dispute is completely unacceptable. I ultimately spoke with Len, who essentially chalked the situation up to their normal process and refused to refund the money. His explanation was effectively that this is simply how they do things. Apparently, customers are expected to pay while the service department works through possible solutions, regardless of whether those attempts actually resolve the problem. At that point, I gave up on DuPage RAM and took the truck to another mechanic. They identified and repaired the actual issue for less than one-third of what DuPage RAM had quoted me to potentially resolve it. Not a good look. I can't speak to the sales department, but based on my experience, I would strongly recommend staying FAR away from this service center and spending your money elsewhere. They were unhelpful, incredibly difficult to get ahold of, failed to correctly diagnose or repair my truck, and still left me more than $500 out of pocket. After nearly a month of trying to get someone to address the situation, I ultimately had no confidence in them and had to take my truck somewhere else just to get an actual answer and repair. But don't just take it from me, feel free to look at their other recent reviews to see this is a reoccurring theme with this dealer. Extremely disappointing experience from beginning to end.

Oil light came on in my car on a weekend when the dealer was closed. I took a chance and went to…read moreAdvance Auto for help. Anthony took pity on me and was able to diagnose the problem and helped me by putting some oil in my car to last me until I could get it in for service. Great customer service!

Purchased a battery online for my vehicle as it stated it would fit. When I arrived at the store to…read morepick up my order, I asked if one of the techs could please review if the battery was the same fit. It was 7:38 PM when I picked up the order and was told since it is already dark, we are unable to perform anything on a vehicle but I will be fine since online stated it is compatible with my vencible. Fast forward to getting home, the battery did not fit in the vehicle. Returned to the store the next day in hopes to get the correct battery but was handled by an employee who was more interested in processing the return. I permitted the return and decided to go to Autozone. Not only did the employee state he could not reprint (yes reprint because there was no receipt paper in the machine), his manager reconfirmed he could not and if I wanted confirmation I could reach out to customer service. My concern is the "return receipt" would confirm we processed a return for a battery over $200. Thankfully, Autozone was able to immediately get the correct battery installed!

This AutoZone has great service! They helped me find the right item my car need and Andres…read moreS.helped me install it. It was a complicated installation and he helped me anyways! Thanks AutoZone!

This is my first time at this Autozone. The store is larger than I imagined. It's clean and…read moreorganized. They have almost everything you need for a self fix your car. My car died last night. Therefore, I needed to get new battery for my car. The staff is very friendly and knowledgeable. I was informed by the staff that they will check my car before he can give me a quote. After the staff examined my car. He advised I can purchase the battery and get the installation for no charge. The reason I gave 5 stars because the staff performed well and beyond expectations. Regardless if it's raining hard and cold, the staff still changed my battery. After the battery was replaced, my car was still not up and running. The staff got help from Sandra and a senior Co-worker for an advice. Their team found my car needed to replace a battery cable connector and helped me replace it. I was appreciated them for their team work. I will definitely come back to ask for advice if needed. My words can not express enough how much I was appreciated it. You can come to see them when you need advice.

I'm happy I chose to stop here and not the Napa next door. I was greeted right way when I walked…read morein. Everything was very clean. A young man named Mike helped me with the wiper blades I needed. And he even offered to help put them on my car when I sad oh great thus should be fun changing them out . I happily accepted since I've never changed mine own wiper blades. It's so nice when people go out of their way to be kind and helpful. I had shopped Napa before but now I have a new place I will go for my auto needs as their customer service is top notch. I'll be back

Short Mexican manager sold me a defective part and would refuse to give me a refund without talking…read moreto corporate then proceeded to call me a N***er and F***ot. I don't understand how this place is in business!!!! Store is absolutely disgusting and smells like asbestos and dead bodies. Never going to advanced auto parts again in my life and telling everyone I know this place is RACIST!

Great service. Mr. David was my advisor and he was very patient, kind, honest and helpful. From…read morestart to finish, everything went very smoothly. I will not hesitate to bring my car back for service at Sunrise Chevrolet. Mr. Mike Solare, my salesman was also very helpful in facilitating communication between the service department and me. Very friendly and knowledgeable people both in sales and service. Highly recommend.

Huge thanks to Javier and Luciano at Sunrise Chevrolet! Javier helped us with a 2017 Subaru Outback…read moreand made this one of the easiest, smoothest car-buying experiences we've had -- especially after dealing with several other dealerships. No pressure, no games, just straightforward and genuinely helpful. Luciano was incredibly kind and made the financing and tag/registration process simple and stress-free. Highly recommend asking for Javier and Luciano. We couldn't be happier with our experience!

Stopped in to get a new headlight and Rainy replaced it so quickly. She was also so sweet and…read moreseemed to know the people ahead of me by name. I'll definitely be back when I need anything for my car.

I stopped by this O'Reillys and a curly brown hair guy came out to help me install headlight. He…read morespent so much time trying to loosen my old lightbulb and he got it out. (my car is complicated). Thank you!

Terrible service here, waited first in line for a half hour with no one to help me, had to leave…read morebefore anything me could help me. Terrible experience, Better off going somewhere else with more responsive employees!

I do NOT recommend!!!! Had my battery tested and it needs to be replaced, which I knew. I was ready…read moreto buy a battery but The guy told me they do not Install!! I went back to My car and it wouldn't start. I asked Him if he could jump may car. He said NO!!! They do no service. Definitely another Coming back here for anything, and If all NAPAs have the same policy, won't Be going to any NAPA!

I came to Carol Stream to visit my mom. I noticed my brakes did not sound or feel right. I walked…read morein and they looked at my car within a half hour. Three hours later it was fixed; he also noticed an issue w my suspension and showed it to me before he fixed it. The cost was affordable and reasonable. If my car needs a repair when visiting, I will absolutely bring it back here. Great service and efficient.

been coming here for years. I brought my Jeep into the dealership to have my back up camera…read morelooked at since it was glitching which I knew which was under warranty, but of course they do an inspection of the car and found out that I had to have all four of my brakes replaced, and have a brake flush done that would've cost me around $1900. I brought my car to SanJay & got all four of my brakes done, brake flush plus oil change, and was charged under $900. The moral of the point is that they're very honest and before you get sucked into the dealership by what needs to be done, make sure you price it out with an honest mechanic like Sanjay.