This is the best body shop in the DMV! Someone hit my car and drove off while my car was parked on…read morethe street. Total Recon made the whole process so easy! I dropped my car off and was given a rental. They took care of all the negotiations with the insurance company and kept me informed the whole way. They only use OEM replacement parts and the results were fantastic! The detail job they did was also terrific. I always take my car here and recommend them to anyone that needs body work done!

I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

Our family has been having our cars repaired here for many years and recently our daughter's car…read morewas struck by road debris and she brought her car to Clarksville Auto Body. She traveled from Bethesda and the car looks great! They do outstanding work and coordinate with the insurance company in a seamless process. Outstanding work!!!!

Edit: after checking the area again with some natural light, they buffed so hard on the lower panel…read morethat the paint is not even there anymore. See pics. Please do not come here, when they do a bad job, they dont fix it. Long story short. I had a door panel that need to be re paint it, no fix needed, just need it to be repaint (because there was a scratch from someone opening the door and scratched my car). 865 dollars, yes one door, and they did a great job! (At first i thought). But after it i saw a lot of imperfections. They tried to fix it, but didnt do it right, and the 3rd time going back, thats when the drama started. Long story short, there was A LOT OF imperfections, and I mention it, they said ok we will take care of it, manager Ryan (which should not be a manager at all). They didnt even do anything because I can tell, and he literally said....I CAN SEE THE 2 DOTS THAT YOU ARE TALKING ABOUT, BUT THERES NOTHING ELSE WE CAN DO. AND THATS A AREA I PAID 865 FOR IT!! Also the suv is a 2026, so there's no paint correction or any fading that would make their job harder to do!!

Arslan had a complicated dent to repair. He took his time…read moreand did a great job! Arslan also explained everything and answered any questions I had and gave me some advice on another issue with the car. Without a doubt I will use him again. P.S He is a perfect gentleman!

This was a painless repair on a dent received at the public fishing area at Loch Raven fishing…read morecenter. The repair guy was fast and economical. If I get another one I will definitely use these guys.

My son hit a deer in his Elantra the night before Thanksgiving and ended up with significant front…read moreend damage. It would need a new hood, front end, and driver's side quarter panel and headlight fixture. I reached out to local friends on FB and several recommended Flick's Collision in Lisbon. I live only two miles from the shop so it was a convenient option. I called Flick's on Monday and spoke with the owner, Gene, and he told me to bring the car in. He gave me an estimated time line of about a month or so, which he said was due to the shop's current volume (deer rutting season) and what it takes to deal with insurance companies. After that, by and large, the shop handled all communications with the insurance company, including the supplemental parts lists, etc. I hadn't had a car in a body shop in 30+ years and it was eye opening to see that the Allstate claim payment actually included a list of used and aftermarket parts for the shop to buy (I naively thought that it was the collision shops that identified and sourced the necessary parts). The repair ended up taking 5 weeks to complete. Given the Christmas holiday and some difficulty obtaining parts from Allstate's sources, that didn't upset me. When my son and I went to pick up the car, while the paint work was very good, I wasn't quite happy with the fit of the replacement hood. Gene came out to the car with us and explained that aftermarket parts don't always fit like OEM parts. I could tell what he was saying was true because the contour of the aftermarket hood did not perfectly match the contour of the quarter panels so there was no way it could be made perfect. After discussing for a while though, Gene said that he would try replacing the driver's side hood hinge and see if that would help. He said he would call me when the hinge came in. A few days later he did call and we brought the car back in. The next day the car was done and we went to get it. It looked much better. Gene explained that he made adjustments to multiple parts. I give this shop 5 stars because Gene could have simply said that the original repair was as good as they could do, but he didn't. He stepped up to make sure I was satisfied. And I believe that at least the extra labor needed was at his own expense, which I greatly appreciate. Integrity and good customer service seem to be in short supply these days, but not at Flick's. Was my experience with Flick's perfect, no, but Gene genuinely wanted to make sure I was satisfied and did his best to make it happen, and that absolutely matters. Thanks, Gene!

This is a fantastic shop! Recommended by auto mechanic I've used for decades and he was spot on…read more Their estimate was quick and fair. Their craftsmanship was perfect. My truck looks brand new. Highly recommend.

Ricky is super nice, friendly and chill. He did a great job and offered to fix my scratches on my…read moreback bumper for free! He also offer work done guarantee, for any problems happen to the work later on he promise to come back to fix it.

Submit a request for an estimate - Ricky replied quickly and was there the next day. He repaired a…read morepretty big scratch and a slight dent, and a spot on the wing as well. He was on time, communicative, and the price was fair for the work completed. Thanks again!

Great service and reasonable prices! I had an issue with my Mazda and needed help the same day. He…read morecame out quickly and did an excellent job. There was a piece missing, and he came back two weeks later to install it at no extra charge. Not many businesses provide that kind of service anymore. Highly recommend!

Good communication, and I was shocked at the end result. Would recommend and use this service again.read more

Great service! They helped me with my crosstrek's engine save me a ton a money and got it fixed…read morefast. Definitely will be back with all my car issues. Thank you so much guys!

Took my 2021 Acura RDX in for repairs after an accident and ACI was very friendly and easy to work…read morewith. I would recommend following up over the phone for updates, but they did a great job of working with my insurance (GEICO) on necessary repairs beyond the original estimate. I was happy with the final job!

I was in a tight spot - my jeep overheated while we were traveling in our RV. Knowing absolutely…read morenothing about this area, I lucked out on the great reviews here of BCC Automotive. My experience couldn't have been better. Mike and his son Mike were sympathetic to my plight and did all they could to help me as quickly as possible. They replaced the radiator that same day and even helped me with a ride to and from the campground where we're staying. I highly recommend this shop and am grateful for the kind and honest people who work there.

These guys are wonderful. I was stuck on 70 with a weird issue. My BMW smoking from bottom…read more Called BCC and Mike and his sons are awesome and know their stuff. They assessed my issue and provided their forthright opinion. I recommend them 100%.

Did an amazing job on my car twice in 5 months. Professional…read moreand efficient! Family operation with flexibility and honesty.

From the owner: Exceptional People Providing Extraordinary Work With over 25…read moreyears of experience, we are a locally owned family business. We'll treat you like family and your vehicles like one of our own. We've been a part of the construction community for decades so we understand the importance of getting your vehicle back on the road in a timely manner. With our Uni-Cure 55 ft. Down Draft Paint Booth, we are suited for any size project, big or small. We specialize in collision repair for all types of vehicles from heavy trucks to automobiles and every type of equipment. If the situation arises, we're ready to serve your needs!

Took my car in to get tires balanced after Costco failed to do it right after the 2 times I took it…read morethere. Dropped my car off in the morning and got the call around 5 that it was done. The guys here took care of me, explained how they rebalanced them and added/removed the proper weights. No more shaky steering wheel and for the price, I would come back again. Appreciate the service!

Although I typically have my car inspected at the dealership, I came here for Maryland registration…read moreand failed because of problems with the parking brake, lights, and power steering fluid. The worker was displeased when I suggested bringing in a state trooper to oversee the process. Part 2 To be continued........