Sam is very nice and professional, he got me what we needed and assisted me on taking my rim cap…read moreoff in the rain

This place is the best. Due a mistake performing a DIY repair on my 2015 Dodge Caravan I destroyed…read moreone of the heads. I ordered a remanufactured one from Autozone and their vendor was not able to provide them one after a 2 week wait. I found Northlake Auto Recyclers online and they had the head I needed in stock and already pulled. It was off a 2018 Dodge Journey. Cost for the head was $125. They come with a disclaimer that heads are for use as cores to be rebuilt only and are only guaranteed not to be cracked or warped. I took the head to a machine shop and the tech said it was in such good condition that he did not recommend rebuilding it and only did a quick milling of the sealing surfaces to be sure it was true and clean for the head gasket. Just started up the car and it runs great. I highly recommend this place. It is not a junkyard. It is more similar to a parts store but all the parts are used. You go in, tell the guys at the counter what you want, and they go in back and get it off a shelf for you. They have tons of parts for late model cars. The employee said they specialize in cars 7 years and newer.

Been taking my 2010 Ford Focus for service there since 2014 and I can honestly say that the service…read morethere has always been great. They are quick and efficient in getting you out of there and the prices were always very reasonable. I just purchased a brand new 2024 Ford Escape from them and I just want to share my experience with you. The Sales Consultant that worked with me was Andrew Seeley and he was beyond terrific. He never put pressure on me or tried to get me to buy something that I didn't want. He was always upfront about price too. And I just want to do a shoutout to Barb, the Finance Manager. She was so pleasant to work with in completing all the paperwork etc. and pretty much made all of that painless. So, whether you are looking for a Service Department to take care of your service-related repairs etc. or if you are in the market for a new or used vehicle then Ford of Homewood is THE place to go!! You won't find a better team anywhere else. And if you are in need of a new or used car, then ask for Andrew Seeley!! He is the nicest guy I have ever worked with and tell him "Ron sent you"!!

Waste of time! Poor sales tactics. Not a lot of time because I fortunately had enough sense to not…read moredrive 1hr 20 minutes to get there and just be disappointed. I first delt with Sammy and then Brian, in sales, over getting a legitimate lease price on a F150 they had in stock. Gave them the info, gave them everything they needed to formulate some kind of answer for me. Instead, I kept getting told they would get with a manager and put together some numbers. It never happened. three conversations and one week later, I still have no actual numbers, just excuses. It is simple, no trade, I just wanted a straight foreword lease option on a left over 25. Especially considering all the Ford incentives and how many 25's trucks are sitting around. I think the ploy is to get you to come in and waste more of your time. No thanks. I am sick of seeing their commercials and sponsorship of WGN This is a shame, and I would avoid this dealership.

The auto diagnostics worked great and the clerk was nice. Uli didn't have to wait for service.read more

Had my battery replaced. Very quick, great service by Nathan and reasonable pricing. Recommededread more

Pete's came highly recommended. They did not disappoint. Excellent customer service, great timing…read morewith the repair. Great communication. Highly recommend this business.

Best customer service.I was frantic when I found out I was driving on a tire with a hole.I pulled…read morein at 4:55 and was immediately taken care of I needed a new tire and they assured me that could have it in the morning and my car would be ready by noon.Sure enough it was ready before that.I was so pleased with the service. I Cannot recommend enough Petes!!!!!! Thank you for taking such good care of me.

Love the parts department here, great service in finding the proper parts for my truck. It's also…read morenice that they still have original parts for my '88 pickup. Pricing is decent, obvious dealer mark ups but they're tolerable. They take the time to verify what you need as well using print outs of exploded views. Would recommend.

I've been taking my car here for years and I'll give the good and bad…read more The Good: *They have a shuttle service. They will pay for an uber or Lyft to take you within a certain range and pick you back up. It's great for remote workers to drop off before work and pickup at lunch etc. *They usually send out $20 oil change coupons The bad: *The coupons are to get you in the door and sell your car or buy a new one. Every time I have went they are texting me or giving me fliers about selling my car. I'm willing to put up with this for the $20 oil change. *The following happened to me today and I'm VERY irritated. I bought tires at Costco and they TOOK OFF my Costco sticker for when my tires need to be rotated and sent me home with a sheet noting an alignment should be done next visit and it is $189. So now I have to call Costco to ask when my car should be serviced by them because Toyota removed the sticker. Removing the sticker had me furious as soon as I noticed at the light pulling out. It reminded me of another situation. Prior to getting new tires at Costco my car had only been serviced at Toyota. My tires needed a tool to get them off. So Costco could not take them off, I called Toyota who informed me they wouldn't have used my tool as they use a universal one. I sure as heck wasn't in my replacement tire area removing any of the tools. So I had to order the tool to get the tire off, make another appointment at Costco. Just a giant waste of time and now my time is wasted again because they removed the sticker. It's sad, I think this was my last visit to Team Toyota Service..over a sticker.

I have had excellent service here and they did not try to add on additional services or anything…read more They are pleasant and straightforward and the work is done well. A friend referred me and he works on cars but takes his car there when he can't do the work himself.

Been my personal mechanic for almost 3 years. Great bro have a mechanic in the neighborhood.read more

This is the second car care center I have been to and my second worse experience. I made an…read moreappointment for an oil change and asked about how long it would take. I was told 1hr 15min, after I was there for a hour and my car had not moved i got up to leave on my way out the head mechanic the one with a big brown beard asked me what was wrong? I told him this who franchise sucked. He proceeded to approach me in a threatening manner his manager had to come out of the building and in Lakestation this franchise forgot to put my oil cap back on so I stained 4 driveways and my garage before I figured it out.

I took my vehicle to a part store because it was acting up. They ran a diagnostic test. The test…read moresaid i needed the TBI replaced. .... my vehicle doesn't have one! Idk.... At the store was a customer who recommended me to take my vehicle to Dave Cooper. When I arrived at Dave's he informed me about the TBI and we both chuckled. Then he made an appointment for me to return with my vehicle. On the scheduled date I dropped off my vehicle, Later that day the secretary called me and told me that my vehicle would not start for them and that they would need to replace one of my batteries since they had tested it and it was very weak. She also mentioned that this was probably the main cause of the problem. They changed the battery and now my vehicle runs like the day I bought it. Thank you Mr Dave Cooper and all his staff. I'm definitely taking my vehicle to you when needed.