When you come in the door you are greeted and they can help you with your car needs…read more Just ask for Will but if he is busy no worries because everyone there is very knowledgeable and can get you the parts you need and check your car out if you don't know what it may be.

I walked in and there were no customers inside. The worker behind the counter appeared to be…read morewatching a training video. I greeted him and asked how he was doing. Crickets! I asked again and he said, gruffly and hurriedly, I'm all right what can I do for you? I then said never mind, that's okay and I walked out.

The phone service terrible part failed within the warranty parameters still gave me trouble, then…read morecould not provide another part Definitely not a parts place for me

Didn't have what I needed, but knew what it was and was able to tell me where to get it. Solid…read moreplace in my book!

We have just opened a new truck repair shop shop here in Dallas and let me tell you I love this…read morestore! We get most everything delivered to us and they are so snappy! Heidi, our rep, has done such an amazing job helping us move along in our business. She is Johnny on the spot!

I called them, as I have a head gasket going bad on my 3.0 Duramax LM2. I was recommended by a…read morefriend since he takes his truck to this shop. I called and asked for Geoff, who I got, and he ended up being extremely rude. Was extremely brief with me and when I told him it was the LM2 he snapped and said we won't work on eco diesels.

This place is top-notch. Did work well timely fashion reasonably priced friendly, and great…read morecommunication

Very dishonest. CarFax reports they have are either not accurate or fraudulent. purchased a 2022…read moreSilverado 2500 High Country and discovered that it had been wrecked. Front bumper, right panel and door had been replaced. Carl Black knew this because it was used as a Managers Truck prour to me buying. Also screwed me on APR on loan. I should have known better. I had heard about Carl Black years before ,

I don't usually leave reviews, but this experience deserves one. I had a deal in progress for a…read morecar, thought everything was set, and then the dealership turned around and sold to someone else without any real warning or effort to honor what we had discussed. I even put down a $500.00 deposit, which makes this whole situation even more unacceptable. Ryan, Nathan, and Chris were all involved, and none of them handled the situation professionally. Communication was weak, follow thru was worse, and the whole process felt careless from start to finish. It's incredibly frustrating to have your time wasted like that, especially when you think you're close to finalizing a deal. If you are considering doing business here, just be aware that "working with you" apparently doesn't mean much. There are plenty of dealerships out there that actually respect their customers - this just isn't one of them!

These folks may know their stuff and may have good supplies. However, they do not practice what…read morethey preach. On Saturday evening, two of the workers (the men) neither wore a mask nor even had one on hand (hanging around their neck, etc.). The young woman had one that she was wearing below her nose and mouth. As you can see from the accompanying pictures, their signage is quite clear on their demands of their customers, although two customers were shopping without wearing masks. With all of the science and with what appears to be corporate policy, this location is not doing the right thing in this terrible time of Covid.

Just left Cycle Gear, had to return a helmet. Ron helped me out! He is the man. He went above and…read morebeyond to find the helmet I was looking for. Took the time to call the other stores, A+++ for customer service!! Thanks Ron! I really appreciate the conversation and being treated like a brother.. Highly recommend Cycle Gear for your bike needs. And to add, the do "bike nights" here!!

I have been a Firestone Complete customer for more than a decade throughout GA and parts of the US…read moreand THIS Hiram, GA store is THE BEST Firestone store that has serviced me...ever! The energy was great (quiet and peaceful while In was there), the location was clean, Johnny, Eric and the remaining staff were pleasant, professional, and most of all, went above and beyond to assist me as their customer. Johnny took charge of my scenario and explained everything in layman's terms. He even showed me physical examples of what I had on my car and what a new part looks like. Driving to Hiram is no where close to where I live, however, I am going to find a way to maintain a work/customer relationship with this service center.

I came at 6:25 and asked for 2 tires and the lady was just on her phone and very rudely said to me…read moreI can set you up something for tmr and I said yall close at 7:00 pm right she said yes. unfortunately all my techs has left and I just talked to one of her techs outside so she lied to me and said oh he said he was waiting on his uber, do you want me to double check? I told her it's fine if that's what he told u. very unprofessional and lazy